Bivas Ghosh Over 8 Years Accomplished Experience In Training & Customer Support Environment, Currently Working In Mahindra Institute

of Software Engineering & Management (MISEM), Pune Bivas Ghosh Present Add: Flat - 11, Smita Heights Lokmanya Colony, Kothrud, Pune - 411038 Tel: (020)-5399918 Permanent Add: Flat -'B', "Golden Eye" 119/1, Basak Bagan, Kolkata 700048 Tel: (033)- 25220681 [email protected] OBJECTIVE

To serve in a growth oriented and a reputed IT organization at an Executive level BRIEF OVERVIEW

Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management and team building Core competency in analysis, design, development and implementation of independent Training Unit A lead Auditor for ISO 9000:2000 Sound understanding of IT administration with a global mindset, and strong quantitative and conceptual abilities with strong project management skills Track record of providing excellent client satisfaction and management of workload Proficient in HR related jobs, SEI -CMM & ISO Process Management Complete in-charge of an training center, Object Oriented Programming & Java & related programming An effective team member with strong troubleshooting, and problem solving skills Rich and extensive experience working with Core Java, Servlets, & EJB based applications School Captain for the period of two years from 1988 to 1990 Won several awards in school & District level sports particularly in Badminton EXPERIENCE

Mahindra Institute of Software Engineering & Management (MISEM), Pune Head - HR / MR - ISO / Senior Faculty Sep2001 - Present Roles and Responsibilities: Heading and handling the complete HR dept. Planning, documentation, and implementation of ISO in the organization Responsible for planning the financial year Budget and implementing the same for my function Developing the Employee handbook and HR manual Designing Job profiles and remuneration package for all employees in MISEM Performing a need analysis for trainers as well as for other staff members of MISEM to identify their training needs Handling the recruitment of staff members for MISEM technical & non technical An active Management Representative of the company for ISO Smoothly coordinating all external & in-house training in C, C++, Unix, Java and Advanced Java
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Bivas Ghosh Accountable for scheduling & execution of all training activity for all MBT employees & MISEM employees Responsible for techno - commercial talks with clients for software development and Corporate Training Re-Designing the complete Appraisal process & assisting the top management in implementing the same in the organization. Mar1999 Aug2001

Mahindra British Telecom (MBT) Ltd, Pune Faculty - Team Leader

Roles and Responsibilities: Smoothly coordinating all external & in-house training in C, C++, Unix, Java and Advanced Java for the faculty of MISEM Mentoring, Counseling & Organizing all in-house and external training for Fresh Trainees Effectively scheduling & executing all training activity for all MBT employees Handling all techno - commercial talks with clients for software development on behalf of MISEM Computer Education Research & Training Academy (CERTA), Pune Center - Manager May1998 Feb1999

Roles and Responsibilities: Handling the overall responsibility for running the complete Center Planning & executing public & corporate training effectively Effectively handling the business promotion & marketing Responsible for Administrative, HR & Finance related activities in the Center Computer Education Research & Training Academy (CERTA), Pune Center - Co-coordinator Jul1997 Apr1998 Roles and Responsibilities: Taking lectures in C, C++, Unix for both professionals & students Execution of complete public training & business promotion Responsible for techno commercial talks with the clients for corporate training Trinity Auto Components Ltd, Pune System Analyst Jul1996 Jun1997 Roles and Responsibilities: Maintaining the hardware and software of the total computer dept. Responsible for developing packages, which would automate, the clerical jobs department wise Handling the purchase of all software and hardware requirements for the company Gujarat Ambuja Cements Ltd, Kolkata Programmer Jan1995 Jun1995 Roles and Responsibilities: Developing packages which would automate, the complete clerical process involved in maintaining daily transaction Mansoft Consultancy, Kolkata Programmer & Customer Support Jan1994 Dec1994 Roles and Responsibilities: Accountable for testing, verifying & validating debugging of coded written by other members of the team Modify the code according to the customer's requirement on site

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Bivas Ghosh Effectively handling the techno-commercial talks with the clients during the preliminary discussion of handing over the project EDUCATION

MBA HR, IGNOU BSc (Chem), Scottish Church College, Kolkata PG Dip. in Advanced Computing, ACTS CDAC, Pune PROFESSIONAL DEVELOPMENT

Pursuing 1994 1995

Course: Lead Auditor for ISO 900:2000 Business English Certificate (BEC) for all 3 levels Training program: Certified Lead auditor, which I have successfully completed. I have also attended workshops like Java Programmers 3 day workshop conducted by SUN Microsystems USA COMPUTER KNOWLEDGE

Knowledge Of: LANGUAGES C, C++, Visual C++, Visual Basic, Windows SDK, Shell Programming, GW Basic, Java, RMI, Servlets, JSP, EJB. Socket Programming using TCP/IP Protocols, Knowledge of Netware Programming. SOFTWARE 3 D Studio, Office, Animatopro, Authorware Star, Lotus, Tally, Equity Image Processing, Multimedia, Computer Graphics. GUI X-Windows and Motif. OPERATING SYSTEM Dos 6.x, SCO Unix, Novell, NetWare, Windows95, Windows 98,Windows NT, Linux 6.0, Windows 2000(User Level) HARDWARE Pentium-III, Unix Terminal TECHNOLOGY Object Oriented Methodology, Client Serving Computing STRENGTHS

Achievement oriented with excellent communication & interpersonal skills A good listener matched with the ability to manage stress, time and people effectively Proven strength in trouble shooting, problem solving, coordination and analysis A good team player with an ability to lead a team by example and motivate them to achieve desired objectives PERSONAL DETAILS

Date of birth: Marital status: Languages known:

19th Mar 1971 Married English, Hindi, Marathi

Bivas Ghosh Passport no: Valid Upto: E0805912 2012

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