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    Software Installation Procedure Template PDF

    Uploaded by

    ian89
    This document outlines a formalized software installation procedure for Queensland Government agencies, including roles and responsibilities, definitions, and steps for installing software. The procedure defines the service desk as responsible for receiving installation requests and installing software, and the definitive software librarian as responsible for updating the definitive software library log and returning borrowed software. It provides definitions for key terms like computing device and definitive software library, and references related documents.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Software Installation Procedure Template PDF

    Uploaded by

    ian89
    1K views2 pages
    This document outlines a formalized software installation procedure for Queensland Government agencies, including roles and responsibilities, definitions, and steps for installing software. The procedure defines the service desk as responsible for receiving installation requests and installing software, and the definitive software librarian as responsible for updating the definitive software library log and returning borrowed software. It provides definitions for key terms like computing device and definitive software library, and references related documents.

    Original Description:

    Software-Installation-Procedure

    Original Title

    134870409-Software-Installation-Procedure-Template.pdf

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    © Attribution Non-Commercial (BY-NC)

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    This document outlines a formalized software installation procedure for Queensland Government agencies, including roles and responsibilities, definitions, and steps for installing software. The procedure defines the service desk as responsible for receiving installation requests and installing software, and the definitive software librarian as responsible for updating the definitive software library log and returning borrowed software. It provides definitions for key terms like computing device and definitive software library, and references related documents.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1K views2 pages

    Software Installation Procedure Template PDF

    Uploaded by

    ian89
    This document outlines a formalized software installation procedure for Queensland Government agencies, including roles and responsibilities, definitions, and steps for installing software. The procedure defines the service desk as responsible for receiving installation requests and installing software, and the definitive software librarian as responsible for updating the definitive software library log and returning borrowed software. It provides definitions for key terms like computing device and definitive software library, and references related documents.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    This template has been developed to complement the Queensland Government Information Standards.

    The information contained in this document may be used as additional reference material by Queensland Government agencies when managing software. Agencies should consider the information provided as reference material and interpret it in the context of their own agency methodologies.

    1 Purpose
    The following is the formalised process for the installation of software on a computing device.

    2 Definitions
    The following definitions apply throughout this procedure: Term Computing Device DSL Definition Includes Workstations, Desktops, PCs, Laptops, Notebooks and Tablets Definitive Software Library The physical storage repository where the authorised versions of all software are stored and protected, including master copies of software and other physical assets such as proof of licence.

    3 Roles and Responsibilities


    Responsible Officers
    Service Desk

    Responsibility

    Receives notification to initiate installation of software Installs software Updates DSL as required

    Definitive Software Librarian

    4 Software Installation Procedure


    Previous Procedures Step 1 Step 2 Software Request Procedure Software Registration Procedure Service Desk receives notification to install software following one of procedures listed above. If software is distributed electronically, Service Desk installs the software. Refer Step 8 If software is to be distributed manually, refer Step 3 The Service Desk logs out software from the DSL. The Definitive Software Librarian updates DSL Log, with details of borrower, date and due return date The Service Desk installs software

    Step 3

    Step 4

    Software Installation Procedure - Version 1.00

    <Insert Agency Name>

    Step 5

    Service Desk returns software to the DSL by the due date and Definitive Software Librarian updates log. Refer Step 6 If Service Desk fails to return software by due date, Definitive Software Librarian contacts Service Desk requesting return and/or grants extension. The Software Installation Procedure is now complete.

    Step 6

    5 Related Documents
    Software De-Installation Procedure

    6 Further Information
    For further information please contact <Insert Name> on <Insert Phone Number> or via email to <Insert Email>.

    7 Document History
    Version
    1.00

    Release Date

    Author (Name & Title)


    Initial Release

    Remarks

    8 Revision History
    Version
    1.00

    Last Reviewed By

    Last Review Date

    Approved By

    Procedure Owner

    Next Review Date

    Software Installation Procedure - Version 1.00

    <Insert Agency Name>

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