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CHAPTER 1: INTRODUCTION ABOUT THE PROJECT:

With the changing economic scchario factor such as globalization of markets. International economic integration and removal of barriers to business and trade and increased competition have enhanced the need of transportation it is one of the most important infra structure requirements which is essential for the expansion of opportunities and plays an important role in making (or) breaking competitive positioning. Transport volumes in India remain much less than these in the developed countries. India has still to go a long way in strengthening its transportation network. Transportation like all industries is largely influenced by information and communication technologies with the focus being on knowledge of customer needs and value added service surface transport is provided by the road and Indian railways.

The road transport consist of three defined sectors


Manufacture supplies and repairs of commercial vehicle including coaches and buses and their components. Transport operators engaged in the movement of freight. Public and private operators involved in the movement of passengers.

Road transport in India:


Road transport in India has a large and extensive transportation system. The country has one of the world largest railway and roadway network transporting millions of people every year however waste section of the countries transportation network remains underdeveloped.

Local transportation:
Local transport is predominantly by road with a small fraction by trains most Indian cities are connecter to surrounding towns by buses or train. The roads in most cities are poorly maintained and full of patholes while in villages. They are frequently non-existent and traffic generally moves slowly and exactly and traffic jams and accidents are very common. A Readers digest study of traffic congestion in asian cities ranked several Indian cities within the top ten for worst traffic.

Buses:
Buses are very cheep in most cities but also very crowed and have unpredictable timings frequently necessitating long waits in the big cities and towns of India buses are the major mode of transport. Luxury and Air-Conditional buses also service some cities.

Vans:
Vans or mini buses is a more prevalent form of transportation especially in remote areas and common route with consistent yet small transportation needs not mention. Its presence in the cities where it is often traffic menance.

Cars:
The demand for cars in India is one of the highest in the world in 2012 more than 50,000 new cars were bought in delhi alone compact cars pre-dominate due to low cost Maruti, Hundai, Tata motors and ford are the most popular brands in the order of the market share.

Utility Vehicles:
The first utility vehicle in India was manufactured by Mahindra and Mahindra, the vehicle was an instant hit and made Mahindra corp one of the top companies in India. The India Army and police extensively used Mahindra vechicles for transporting personal and equipments.

OBJECTIVES OF THE STUDY

The objective of the study is divided into primary and secondary objective.

Primary Objective:
To study the transportation sevice provided to the employes in various organization in Coimbatore.

Secondary Objectives:
To study the types of transport facilities offered in the organization. To study in which shift system transport facilities are offered in the organization. To study the transport facilities that supports the employee job. To analyses the transport facilities contributed to develop the organization. To give suggestion to improve the transport facilities to the employees.

SCOPE OF THE STUDY Employee Transportation Benefits are good for Business
Employees who provided transportation benefits for their work force again many rewards for their company providing there benefits can help your company Attract and retain workers Reduce pay roll taxes Increases customer access to good and service Expand service hours Reduce gas emission and conserve energy Demonstrate company support of work life balance Enhance your corporate image as an environmentally and worker friendly company

Transportation as a tool kit


Transportation tool kit for the Business community give business the information they needs now to assist their employees in achieving timely, cost-efficient commutes that promotes their productivity and job satisfaction transportation to work for information how to access transportation related tax benefits, partner with local providers to final answers to employees and customers transportation needs, become part of a life of each and every people in the world and more.

Transportation benefits supporting employee


Companies interested in providing employee transportation benefits for their workers have a number of options when it comes to designing a program they can.

Participate in a qualified transportation fringe benefit program by allowing to set article pre tax rupees to cover transit or vanpool cost or by subsidizing the cost of their workers and deducting the cost as an employee benefit. Partner with local transportation provider to educate employees about alternative transportation option they can use to commute the work.

The economic Downtown brings increased opportunities for shared riding


Over the last year, working families have seen their savings shrink and in many cases, their job security threatened finding ways to save many workers significantly cut down on driving (or) given up their cars completely and chosen public transit other methods of ridesharing to commute to work.

Increase Your Business ability to recruit and retain employees


Compute and win hiring and retaining the most qualified workers by offering comprehensive benefits including a commuter benefit program. Build a more diversifying work force and create a more positive work environment by attracting workers who might otherwise not be able to commute to your companies facility. Present your company as an innovative and pro-active work place. Demonstrate your companys support your work line balance which is increasingly to todays work force. Reduce employee strength and increase employee morale and employee job satisfaction by promoting compute options that are less burdensome. Offer employees opportunities to compress their weekly schedules or tele commute or volatile gasolitic price which reached an all time high in 2008 have caused many companies to consider new ways to keep employees happy.

NEED FOR STUDY

To find out the satisfactory level of the employee about the transport facilities provided by the various org. To find how the transporting facilities supporting their job. To know about the shift system followed in their organization in transportation basis. How long the transport facilities is offered in the organization. How for (kilometer) the transport facility is provided in the organization.

CHAPTER 2: RESEARCH METHODOLOGY


RESEARCH DESIGN Research design in the conceptual structure with in which research in conducted. The research design used in their.

RESEARCH PROBLEM POPULATION In this study the population infinite. SAMPLING TECHNIQUE Random sampling technique is used. The method used to choose the samples from the population is known as sampling technique. Here the sampling technique is non probability sampling ( convenient sampling ) as the samples will be chosen to convenience.

SAMPLE SIZE In this study the selected sample size is 90.

METHOD OF DATA COLLECTION 1. Primary data 2. Secondary data

TOOLS OF DATA COLLECTION Questioner

ANALYSIS TECHNIQUE 1. Simple percentage method. 2. Chi square test. 3. Pie charts.

CHAPTER 3: DATA ANALYSIS AND INTERPRETATION

TABLE NO 1: AGE RSEPONDANT IN PERCENTAGE 34.44 44.44 16.66 4.444 100

S.NO A B C D

PARTICULARS 20-30 31-40 41-50 50 and Above TOTAL

RESPONDANCE 31 40 15 4 90

Source: Primary Data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study 35% of the respondents are of 20-30, 45%of the respondents are 31-40, 16% of the respondents are 41-50, and 4% respondents are of 50 and above. INTERFERENCE: Percentage of the respondent belongs to greater category are 45percent.

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CHART NO: 1

50 and Above 5%

AGE RESPONDANCE
41-50 17% 20-30 34%

31-40 44%

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TABLE NO 2: GENDER

S.NO A B

PARTICULARS MALE FEMALE TOTAL

RESPONDANCE 61 29 90

RSEPONDANT IN PERCENTAGE 67.778 32.222 100

Source: Primary Data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 68% of the respondents are male, 32% of the respondents are female. INTERFERENCE: Percentage of the respondent belongs to greater category are 68percent.

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CHART NO 2

GENDER RESPONDANCE

FEMALE 32%

MALE 68%

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TABLE NO 3: EDUCATION QUALIFICATION

S.NO A B C D E

PARTICULARS PG UG SCHOOL LEVEL VOCATION OTHER TOTAL

RESPONDANCE 25 51 14 0 0 90

RSEPONDANT IN PERCENTAGE 27.778 56.667 15.556 0 0 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study 28% of the respondents are completed PG, 57% of the respondents completed UG, 15% of the respondents are completed school level, 0% of respondents are of vocation, 0% of respondents are of other. INTERFERENCE: Percentage of the respondent belongs to greater category are 57percent.

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CHART NO 3

EDUCATION QUALIFICATION RESPONDANCE


SCHOOL LEVEL 15% PG 28%

UG 57%

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TABLE NO 4: MARITAL STATUS

S.NO A B

PARTICULARS SINGLE MARRIED TOTAL

RESPONDANCE 36 54 90

RSEPONDANT IN PERCENTAGE 40 60 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 40% of the respondents are single, 60%of the respondents are married. INTERFERENCE: Percentage of the respondent belongs to greater category are 60percent.

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CHART NO: 4

MARITAL STATUS RESPONDANCE

SINGLE 40% MARRIED 60%

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TABLE NO:5 INCOME

S.NO A B C D

PARTICULARS 10000 TO 20000 21000 TO 30000 31000 TO 40000 41000 AND ABOVE TOTAL

RESPONDANCE 27 34 22 7 90

RSEPONDANT IN PERCENTAGE 30 37.778 24.444 7.778 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 30% of the respondents are under 10000-20000, 38% of the respondents are under 21000-30000, 24% of the respondents are of 31000-40000, and 7 of the respondents are under 41000 and above. INTERFERENCE: Percentage of the respondent belongs to greater category are 38 percent.

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CHART NO: 5

INCOME RESPONDANCE
41000 AND ABOVE 8% 31000 TO 40000 24% 10000 TO 20000 30%

21000 TO 30000 38%

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TABLE NO: 6 TYPE OF TRANSPORT S.NO A B C D E F G PARTICULARS CAR BUS VAN CAR AND BUS BUS AND VAN CAR AND VAN ALL THE ABOVE TOTAL RESPONDANCE 8 22 26 16 6 5 7 90 RSEPONDANT IN PERCENTAGE 8.889 24.444 28.889 17.778 6.667 5.556 7.778 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 9%of the respondents are using car, 24% of the respondents are using bus, 29%of the respondents are using van, 17% of the respondents are using car and bus, 7%of the respondents are using bus and van.6% of the respondents are using car and van, 8% of the respondents are using all the above INTERFERENCE: Percentage of the respondent belongs to greater category are 29percent.

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CHART NO: 6

TYPE OF TRANSPORT RESPONDANCE


ALL THE ABOVE 8% CAR AND VAN 5% BUS AND VAN 7% CAR AND BUS 18% VAN 29% CAR 9% BUS 24%

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TABLE NO: KMS-FACILITY

S.NO A B C D

PARTICULARS LESS THAN 5 KMS 5 TO 10 KMS 10 TO 20 KMS ABOVE 20 KMS TOTAL

RESPONDANCE 5 30 49 6 90

RSEPONDANT IN PERCENTAGE 5.556 33.333 54.444 6.667 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 6% of the respondents are under less than 5kms, 33% of the respondents are under 5-10kms, 54% of the respondents are of 10-20kms, and 7 of the respondents are under 20kms and above. INTERFERENCE: Percentage of the respondent belongs to greater category are 54 percent.

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CHART NO: 7

KMS-FACILITY RESPONDANCE
ABOVE 20 KMS LESS THAN 5 KMS 7% 6%

10 TO 20 KMS 54%

5 TO 10 KMS 33%

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TABLE NO: 8 TRANSPORT FACILITY OFFERED

S.NO
A B C D

PARTICULARS
FROM THE ESTABLISHED YEAR BEFORE 5 YEARS 3 TO 5 YEARS BELOW 3 YEARS TOTAL

RESPONDANCE
0 90 0 0 90

RSEPONDANT IN PERCENTAGE
0 100 0 0 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 0% of the respondents are under starting of the organisation, 100 of the respondents are under before 5 years,0% of the respondents are of 3-5years,0% of the respondents are under below 3 years. INTERFERENCE: Percentage of the respondent belongs to greater category are 100 percent.

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CHART NO: 8

TRANSPORT FACILITY OFFERED RESPONDANCE


FROM THE ESTABLISHED YEAR BEFORE 5 YEARS 3 TO 5 YEARS BELOW 3 YEARS

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TABLE NO: 9 SERVICE TIME

S.NO
A B C

PARTICULARS
DAY SHIFT NIGHT SHIFT BOTH TOTAL

RESPONDANCE
49 9 32 90

RSEPONDANT IN PERCENTAGE
54.444 10 35.556 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 54% of the respondents are under day shift, 10% of the respondents are under night shift, 36% of the respondents are under both the shift system. INTERFERENCE: Percentage of the respondent belongs to greater category are 54 percent.

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CHART NO: 9

SERVICE TIME RESPONDANCE

BOTH 36% DAY SHIFT 54%

NIGHT SHIFT 10%

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TABLE NO: 10 ITS ADVANTAGE TO YOUR JOB

S.NO
A B

PARTICULARS
YES NO TOTAL

RESPONDANCE
50 40 90

RSEPONDANT IN PERCENTAGE
55.556 44.444 100

Source: primary data

INTERPRETATION:
The above tables levels show that, out of the total respondents, taken for the study, 56% of the respondents are under advantages for your job, 44 %of the respondents are under opposed INTERFERENCE: Percentage of the respondent belongs to greater category are 56 percent.

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CHART NO: 10

ITS ADVANTAGE TO YOUR JOB RESPONDANCE

NO 44% YES 56%

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TABLE NO: 11 HOW FAR SUPPORTS YOUR JOB

RSEPONDANT IN S.NO
A B C D

PARTICULARS
PUNCTUALITY IN WORK QUALITY IN WORK REGULAR IN WORK OTHER TOTAL

RESPONDANCE
20 40 29 1 90

PERCENTAGE
22.222 44.444 32.222 1.111 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 22% of the respondents are under punctuality in work, 44% of the respondents are under quality in work, 33% of the respondents are under regular in work, 1% of the respondent is under other. INTERFERENCE: Percentage of the respondent belongs to greater category are 44 percent.

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CHART NO: 11

HOW FAR SUPPORTS YOUR JOB RESPONDANCE


OTHER 1% PUNCTUALITY IN WORK 22%

REGULA R IN WORK 32%

QUALITY IN WORK 45%

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TABLE NO: 12 TRANSPORT CONTRIBUTION TO DEVELOP THE

ORGANISATION

S.NO
A

PARTICULARS
INCREASING THE PROFIT RETENTION OF EMPLOYEES BUILDING BRAND IMAGE REPUTATION TIME SAVING OTHER TOTAL

RESPONDANCE
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RSEPONDANT IN PERCENTAGE
12.222

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35.556

C D E F

17 16 14 0 90

18.889 17.778 15.556 0 100

Source: Primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 12% of the respondents are saying increasing profit, 35% of the respondents are under retention of employees, 18% of the respondents are of building brand image, 17% of the respondents are saying reputation, 15% of the respondents are of time saving, nil of the respondents are under other. INTERFERENCE: Percentage of the respondent belongs to greater category are 35 percent.

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CHART NO: 12

OTHER 0%

TRANSPORT IN DEVELOPMENT RESPONDANCE


TIME SAVING 15% REPUTATION 18% INCREASING THE PROFIT 12%

RETENTION OF EMPLOYEES 36%

BUILDING BRAND IMAGE 19%

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TABLE NO: 13 TYPE OF ENTERTAINMENT FASILITIES

S.NO
A B C D

PARTICULARS
SATISFIED HIGHLY SATISFIED DISSATISFIED HIGHLY SATISFIED TOTAL

RESPONDANCE
13 8 57 12 90

RSEPONDANT IN PERCENTAGE
14.444 8.889 63.333 13.333 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 14% of the respondents are under satisfied, 9% of the respondents are under highly satisfied,63% of the respondents are of dissatisfied ,nil of the respondents are respondents are highly dissatisfied. INTERFERENCE: Percentage of the respondent belongs to greater category are 63 percent. under nuutral,13% of the

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CHART NO: 13

TYPE OF ENTERTAINMENT FASILITIES RESPONDANCE


HIGHLY SATISFIED 13% SATISFIED 15% HIGHLY SATISFIED 9% DISSATISFIED 63%

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TABLE NO: 14 SATISFACTION-SEATING ARRANGEMENT IN VEHICLE

S.NO
A B C D

PARTICULARS
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED TOTAL

RESPONDANCE
19 41 30 0

RSEPONDANT IN PERCENTAGE
21.111 45.556 33.333 0

0 90

0 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 46% of the respondents are under satisfied, 21 of the respondents are under highly satisfied, nil of the respondents are of dissatisfied ,33% of the respondents are under neutral ,nil of the respondents are highly dissatisfied. INTERFERENCE: Percentage of the respondent belongs to greater category are 46 percent.

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CHART NO 14

SATISFACTION-SEATING ARRANGEMENT IN VEHICLE RESPONDANCE


HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED

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TABLE NO: 15 SATISFACTION-TRANSPORT TIMINGS PROVIDED IN THE ORGANISATION

S.NO
A B C D E

PARTICULARS
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED TOTAL

RESPONDANCE
14 62 11 2 1 90

RSEPONDANT IN PERCENTAGE
15.556 68.889 12.222 2.222 1.111 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 69% of the respondents are under satisfied, 16% of the respondents are under highly satisfied,2of the respondents are of dissatisfied ,12 of the respondents are under nuutral,1% of the respondents are highly dissatisfied. INTERFERENCE: Percentage of the respondent belongs to greater category are 69 percent.

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CHART NO: 15

SATISFACTION-TRANSPORT TIMINGS PROVIDED IN THE ORGANISATION RESPONDANCE


HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED

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TABLE NO: 16 SATISFACTION-TRANPORTING FACILITY PROVIDED BY THE ORGANISATION

S.NO
A B C D E

PARTICULARS
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED TOTAL

RESPONDANCE
26 32 31 1 0 90

RSEPONDANT IN PERCENTAGE
28.889 35.556 34.444 1.111 0 100

Source: primary data INTERPRETATION:


The above tables levels show that, out of the total respondents, taken for the study, 35% of the respondents are under satisfied, 29% of the respondents are under highly satisfied, 15% of the respondents are of dissatisfied ,34% of the respondents are under neutral, 0% of the respondents are highly dissatisfied. INTERFERENCE: Percentage of the respondent belongs to greater category are 35 percent.

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CHART NO: 16

SATISFACTION-TRANPORTING FACILITY PROVIDED BY THE ORGANISATION RESPONDANCE


HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED

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CHI-SQUARE TEST-1

NULL HYPOTHESIS: Ho: hypothesis is that there is a significant relationship between the type of shifts and gender. ALTERNATIVE HYPOTHESIS: Ha: hypothesis is that there is no significant relationship between the type of shifts and gender. RELATIONSHIP BETWEEN REGULAR TYPE OF SHIFT AND GENDER: OBSERVATION FREQUENCY: Type of shift/ Gender 49 20 69 4 0 4 Day shift Night shift Day & night shift 8 9 17 61 29 90 Total

Male Female Total

Expected frequency

Row total x Column to Grand total

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EXPECTED FREQUENCY: Type of shift/ Gender 48.76 19.51 3.71 0 Day shift Night shift Day & night shift 12.52 5.5 Total 64.99 25.01 90 Total

Male Female

CALCULATION: O 49 4 8 20 9 E 48.76 3.71 12.52 19.51 5.5 (O-E)2 Calculated value = --------------------E Degree of freedom Y= (r-1) x (c-1) = (3-1) x (2-1) = 2X1 =2 Degree of freedom = 2 O-E 0.24 0.29 -4.52 0.49 3.5 (O-E)2 0.06 0.08 20.4 0.24 12.25 TOTAL (O-E)2/E 0.01 0.22 1.63 0.01 2.22 4.09

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Level 0f significance= 5% Total value= 12.592 The calculated value 4.09, is lower than the table value 12.592 . So we null hypothesis is accepted. Hence we conclude that there is a relationship between type of shifts and gender.

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CHI-SQUARE TEST-2
NULL HYPOTHESIS: Ho: hypothesis is that there is a significant relationship between the Age and seating arrangement. ALTERNATIVE HYPOTHESIS: Ha: hypothesis is that there is no significant relationship between the Age and seating arrangement. RELATIONSHIP BETWEEN REGULAR AGE AND SEATING ARRANGEMENT: OBSERVATION FREQUENCY: Age /seating arrangement 18 20 4 20-30 31-40 41-50 50 and above 0 42 Total

Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total

4 3 0 0

20 10 0 0

3 8 0 0

0 0 0 0

27 21 0 0

25

50

15

90

45

Expected frequency=

Row total x Column total Grand total

EXPECTED FREQUENCY: Age /seating arrangement 11.6 7.5 5.9 20-30 31-40 41-50 50 and above 0 42 Total

Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total Calculation: O 18 20 4 4 20 3 3 10 8

7.5 5.9 0 0

15 11.6 0 0

4.5 3.5 0 0

0 0 0 0

27 21 0 0

25

50

15

90

E 11.6 23.3 7.0 7.5 15 4.5 5.9 11.6 3.5

O-E 6.4 3.3 -3.0 -3.5 5.0 -1.5 -2.9 -1.6 4.5

(O-E)2 36.48 10.89 9.0 12.25 25.0 2.25 8.41 2.56 16.40 TOTAL

(O-E)2/E 3.14 0.46 1.28 1.63 1.66 0.5 1.42 0.22 4.68 14.99

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(O-E)2 Calculated value = --------------------E

Degree of freedom Y= (r-1) x (c-1) = (5-1) x (4-1) = 4X3 =12 Degree of freedom = 12 Level 0f significance= 5% Total value= 16.592

The calculated value 14.99, is lower than the table value 16.592. So we null hypothesis is accepted. Hence we conclude that there is a relationship between Age and seating arrangement.

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CHAPTER 4 FINDINGS
The following are the findings of the study: o Majority 45% of the of the respondent belongs to category of 31 to 40 age. o Majority 68% of the respondent belongs to Male o Majority 57% of the respondent belongs to under graduate o Majority 38% of the respondent belongs income of Rs. 21000 to Rs.30000. o Majority 29% of the respondent prefers to the van transport. o Majority 54% of the respondent prefer KMS facility to 10 to 20 Kms. o Majority 100% of the respondents prefer transport facility was better before 5 years. o Majority 90% of the respondent voted the transport facility was before 5 years. o Majority 54% of the respondent prefer day shift. o Majority 50% of the respondent say yes to the advantage offered to the job. o Majority 40% of the respondent prefer quality in work supports the quality of the job. o Majority 35% of the respondent interested in retention of employees. o Majority 63% of the respondent are dissatisfied with type of entertainment facilities offered in the organization. o Majority 45% of the respondents satisfied with the satisfaction-seating arrangement in vehicle o Majority 69% of the respondent satisfied with satisfaction-transport timings provided in the organisation o Majority 36% of the respondent satisfied with transport facilities provided in the organisation o Majority 61% of the respondent satisfied with the other facilities with the organisation.

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CHAPTER 5 SUGGESSIONS

Transport facility should increase at every once in a year what they offer.

Some transport facilities are offered in the organization should be changed slightly

Transport facility should supports the employee job satisfaction.

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CHAPTER 6 CONCLUSION

The project was successfully completed within time span allotted. All the departments are analysed separately. Finally the findings and suggestions is presented. Thus the project has fulfilled the entire objective identified.

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BIBILOGRAPHY

REFFERED WEBSITES:1.) 2.) 3.) 4.) BOOKS REFFERED:1.) TAXMANNS Research methodology With live case studies. Written by; Dr.Prasant Sarangi Ph.d (eco),MBA (marketing) M.phill (eco),DCA,MA www.oppepers.com www.sendspace.com www.scribd.net www.slideshare.com

2.) RESEARCH METHODOLOGY Methods & Techniques Revised version Written by; C.R.KOTHARIv

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