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Mis

This document appears to be an exam for a Management Information Systems course, outlining various questions related to information systems and their applications in business. The exam covers topics such as: 1) The different types of information systems used by management in business and how they relate to each other. 2) Competitive strategies for a new computer repair store and challenges executing those strategies. 3) Current trends in software platforms and how data warehousing/mining can improve business performance. 4) How the internet/web technologies enable communication and e-business.

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182 views1 page

Mis

This document appears to be an exam for a Management Information Systems course, outlining various questions related to information systems and their applications in business. The exam covers topics such as: 1) The different types of information systems used by management in business and how they relate to each other. 2) Competitive strategies for a new computer repair store and challenges executing those strategies. 3) Current trends in software platforms and how data warehousing/mining can improve business performance. 4) How the internet/web technologies enable communication and e-business.

Uploaded by

Jbhumikaj
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Seat No.

: _____

Enrolment No.______

GUJARAT TECHNOLOGICAL UNIVERSITY


MBA. Sem-I Regular / Evening Examination January/ February 2011

Subject code: 810003


Date: 01 /02 /2011

Subject Name: Management Information system


Time: 10.30 am 01.00 pm
Total Marks: 70

Instructions:
1. Attempt all questions. 2. Make suitable assumptions wherever necessary. 3. Figures to the right indicate full marks. Q.1 (a) Identify and discuss the major types of information systems that serve the main management groups within a business. What are the relationships among these systems? (b) You are advising the owner of Sarthak Computer, a new, local computer repair store that also builds custom computers to order. What competitive strategies could Sarthak Computer exert? Which ones will it have difficulty exercising? (a) Identify and describe the current trends in contemporary software platform.. (b) How would you use capabilities like Data warehousing and Data Mining to improve business performance and decision making? Explain. OR (b) How do the Internet and Internet technology work and how do they support
communication and e-business?

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Q.2

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Q.3

Q.3

Q.4

(a) Identify and describe three major enterprise applications. (b) You have been hired by Sarvoday Visiting Nurse Services, whose business processes are all manual, paper-based processes. How might a CRM system benefit them? OR (a) List and describe at least five different Internet business models. Which of these models do you think is the most risky for a dot-com business? Support your answer. (b) Describe how any organization could practice knowledge management? ( Use any suitable example) (a) You have just been hired as a security consultant by MegaMalls Inc., a national chain of retail malls, to make sure that the security of their information systems is up to par. Outline the steps you will take to achieve this. Describe Hacking and Computer crimes. (b)
OR

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Q.4

(a) (b)

Q.5

(a) (b)

Q.5

(a)

(b)

How does the use of electronic voting machines act as a "double-edged sword?" What moral dimensions are raised by this use of information technology? Describe challenges posed by Information Technology to Intellectual property rights? Describe each type of organizational change enabled by information technology. Give an example of each type of change in hotel or bank. Briefly Identify and describe various systems development approaches. OR You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success. What factors will you use to measure the success of a project? What questions would you ask in order to understand why a project succeeded or failed? How do cultural, legal, political, and social expectations affect global business?
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