IN English

General guideline for online payment using e-Mitra portal

Process for User ID creation & make payments :-
01. Open URL http://emitra.gov.in/ through Internet Explorer only.
02. If you are not registered user please register through click on option Register Now from
Home page.
03. Fill all the details ask by the system. For example -
Login Details
User ID can be a combination of alphabets and numbers. No spaces or special characters (! $ % ^ etc.) are allowed
Login ID *
lax

Hint Question *
What is Your Pet Name

Hint Answer *
Lax

Personal Details
Name *
Laxman Solanki
Father's Name *
Mohan Lal Solanki
Gender *
Male

Address *
PR 23, Package Colony VD Nagar, Pali
District *
Pali

Mobile Number *
9460811665
Mail ID *
[email protected]
Submit Reset


04. Click on Submit button. (Your login ID has been created)
05. Click on Activation Link as displaying on your screen.
06. Enter your newly registered login ID and click on Activate button.
07. Login your mail ID for get your password of user account. (You can activate a single
account with a valid mail ID.
08. Please login with the user ID and password as you received by e-Mail.
09. You will get default page of Pay Utility Bills after login.
10. Select District (for which you want to avail service), Department (for which you want to
avail service) and Select the Service (which you want to avail). For example see to below
picture





Select district which
you want to pay
Please ensure a valid mail ID.
11. Press <Get Bill Details> button.
12. As per above selection you will get a form to be fill. For example see to below picture








13. Fill the details and press <Get Bill> button.
14. Page will display with entered values & amount. For example see to below picture








15. Press <Pay This Bill> buttons for get payment Gate Way.
16. Select any one Payment Medium and press <Continue Payment> button.
Axis Bank Net-Banking.
If you have Axis bank account then select
Axis Bank Net-Banking option. No extra
charges for this option. This payment mode is
available only for Jaipur district.



ICICI Bank Net-Banking.
If you have ICICI bank account then select
ICICI Bank Net-Banking option. No extra
charges for this option. This payment mode is
available for all districts.



Bill Desk (Card/Net-Banking)
If you have other then above bank account then
selects Bill Desk (Card/Net-Banking) option.
This payment mode is available only for Jaipur
district.
Service taxes is applicable select on Bill Desk
(Card/Net-Banking) mode description
mentioned in below
Credit Cards:1.07 %
Debit Cards(applicable as per RBI Guidelines):
A) 0.75% of the transaction amount for value upto Rs 2000/- + applicable taxes (as per RBI
Guidelines) and
B) 1.0 % of the transaction amount for value above Rs 2000/- + applicable taxes (as per RBI
Guidelines)
Internet Banking:
A) Rs 5/- + Service tax, for transactions upto Rs 500/- and b) Rs 10/- + Service tax, for transactions
above Rs 500/-

17. Press <Continue Payment> button, after chosen any one above option.
18. Continue to necessary process for Pay.
19. After successful transaction you will get the Receipt Number and Token Number.

Note: -
01 You can subscribe your demand bill using service payment.
02 You can activate single account with a valid mail ID.
03 Transactions limited to maximum 5 in a month for single user account.
If you don't get the token number in online transaction after payment, please check your transaction history. If your
transaction is not there in transaction history, amount will be automatically refunded to your account within 5 to 7 working days.
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Login Details
User ID can be a combination of alphabets and numbers. No spaces or special characters ( ! $ % ^ etc. ) are allowed
Login ID *
lax

Hint Question *
Who was your childhood hero?

Hint Answer *
Lax

Personal Details
Name *
Laxman Solanki

Father's Name *
Mohan Lal Solanki

Gender *
Male

Address *
PR 23, Package Colony VD Nagar, Pali

District *
Pali

Mobile Number *
9460811665

Mail ID *
[email protected]

Submit Reset

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CSE- Customer Support Engineer 8290090564 [email protected]

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