BroadWorks System Administration

Module 1: Overview Release 12 Version 1

May 2005

Module 1 Objectives
At the end of this module, you will be able to:
Explain BroadWorks VoIP network functionality Explain BroadWorks VoIP network features State function of each BroadWorks server State features of each BroadWorks server List ancillary components used with BroadWorks servers State hardware requirements for each BroadWorks server State software requirements for each BroadWorks server State administration roles

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BroadWorks Network Layout

Management NOC Primary CO Secondary CO MS/CS & Voice POPS
Network Gateways PRI SS7 Firewall CDS AS1 AS2 Conference Servers Media Servers NMS NMS OSSs EMS FW Firewall OSSs NS1 NS2

P S T N

Management Network Data DMZ

Firewall

E-mail Web Server

SMTP

Border Element

Managed IP Network
Border Element Border Element

Firewall

Internet
MGCP IAD

Access Network Customer Network Customer Network

Peer VoIP Network

Legacy PBX

PC IE Browser SIP Phones

3

SIP Phone

Video Phone

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BroadWorks Servers

Application Server (AS)

Network Server (NS)

Media Server (MS)

Call Detail Server (CDS)

Conferencing Server (CS)

Element Management System (EMS)

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Web Server (WS)

Application Server Line-side softswitch. Services delivery platform for end users. Web portal for self service management. Network Server Centralized routing of calls. Enterprise services to allow private dialing plans. Location register that maps users to servers. Media Server Multimedia resources used by the Application Server for voice mail. Interactive voice response (IVR) DTMF, prompt playback/recording. Conference Server Multimedia resource for dial-in conferencing and web collaboration to share PowerPoint, Excel, and Word documents. Element Management System Alarm proxy, measurement collection, provisioning entry point, software management, web and CLI cut-through, diagnostics. Web Server Secure web server, provisioning entry point, client call control entry point, offload processing of web pages from Application Servers, expandability. Call Detail Server Stores the call logs of users with the Enhanced Call Logs feature. Once they have exceeded the configuration limits per service provider, call logs are automatically cleared out of the SQL database daily.

BroadWorks Network Layout

Management NOC Primary CO Secondary CO MS/CS & Voice POPS
Network Gateways PRI SS7 Firewall CDS AS1 AS2 Conference Servers Media Servers NMS NMS OSSs EMS FW Firewall OSSs NS1 NS2

P S T N

Management Network Data DMZ

Firewall

E-mail Web Server

SMTP

Border Element

Managed IP Network
Border Element Border Element

Firewall

Internet
MGCP IAD

Access Network Customer Network Customer Network

Peer VoIP Network

Legacy PBX

PC IE Browser SIP Phones

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SIP Phone

Video Phone

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SMTP Server Simple Mail Transfer Protocol (SMTP) server to transfer Internet e-mail messages, including short messages and voice messaging .WAV files. POP3/IMAP Server Post Office Protocol 3 (POP3) server for the voice messaging service. POP3/Internet Messaging Access Protocol (IMAP) server is a storage device for voice messages communicating over standard protocols. Any mail server meeting POP3/IMAP standards can be used. DNS Server DNS server to support A records and SRV records required for redundancy solution and public web portal access.

Hardware Overview
Application Server
Small Configuration
14 CPS 50K BHCA 10K Users

Network Server
Small Configuration
80 CPS 250K BHCA 75K Users

Media Server
Small Configuration
100 Ports

Medium Configuration
500 Ports

Medium Configuration
56 CPS 260K BHCA 50K Users

Medium Configuration
400 CPS 1560K BHCA 390K Users

Large Configuration
278 CPS 1000K BHCA 100K Users

Large Configuration
750 CPS 6000K BHCA 1500K Users

Conferencing Server
Small Configuration
300 Ports

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Recommended Hardware
BroadWorks Server Types
Application Server Small Netra 120 (2 GB RAM) Network Server Netra 120 (2 GB RAM) Netra 240 (6 GB RAM) Netra 440 (8 GB RAM) Alliance Systems (2 GB RAM) Media Server Netra 120 (512 MB RAM) Netra 240 (1 GB RAM) Conference Server Web Server Netra 120 (2 GB RAM) Netra 240 (4 GB RAM) Element Manager System Netra 120 (2 GB RAM) Call Detail Server Netra 120 (2 GB RAM)

Medium

Netra 240 (8 GB RAM)

Netra 240 (4 GB RAM)

Netra 240 (4 GB RAM)

Large (Testing 2Q05) Standard

Netra 440 (16 GB RAM)

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NOTE: The large server size, Netra 1280, will be tested in 2Q05.

Platform Software (AS/NS/WS/MS/EMS/CDS)

BroadWorks Patches Apache
(AS/NS/WS/EMS/CDS)

Tomcat
(AS/NS/WS/EMS)

Java BroadWorks
(AS/NS/MS/WS/EMS/CDS)

TimesTen DB
(AS/NS)

Solaris Utilities -RSYNC -OPENSSL -OPENSSH -PERL -TOP

MySQL
(EMS/CDS)

Solaris OS 9
(with recommended Patch Cluster)

Note: The Conferencing Server uses the LINUX operating system.

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Release 12 operates on Solaris OS 9. BroadWorks maintenance or emergency patches are applied on top of the active software release. Third-party software includes the following: TimesTen Database for the Application Server and Network Server. JAVA, Tomcat, and Apache for the web portal interface. MySQL for the EMS and CDS databases. Solaris utilities include the following: RSYNC is used to replicate files between servers. OPENSSL and OPENSSH are used for secure logins to the servers. TOP is a diagnostic program that shows the top fifteen processes that are running, as well as memory and CPU usage.

Multiple User Logins

Role Name
BroadWorks SuperAdmin

Capabilities
This is root access for the installation file. This role is used to install and upgrade BroadWorks This is the equivalent to bwadmin for releases prior to 12.0. This role can start, stop, and do all modifications using the CLI or other tools on a BroadWorks server This role can configure BroadWorks using the CLI or other tools, but is not allowed to start or stop BroadWorks This role can view the current configuration. If the user has a CLI account, the user can also do some modifications

BroadWorks Administrator

BroadWorks Operator

BroadWorks Viewer

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Multiple user logins for system level administration Allow operators to choose the console login ID for a BroadWorks administrator. A new dummy user, named bworks, is created. It has no password and therefore you cannot log in as bworks. BroadWorks processes will run as this user. BroadWorks Administrator is the only role allowed to start and stop processes as bworks. The user bworks should only be allowed to create new files. Files created at runtime, logs and WAV files, are owned by bworks. Other files, typically all files installed by BroadWorks, are owned by bwadmin. By default bwadmin is also a user with no password. A skeleton directory is created with bwadmin environment variables and aliases. New users are based on the template files located in the skeleton directory. Additionally, BroadWorks Operators and BroadWorks Administrators are part of the bwadmin UNIX group. The UNIX umask is used to ensure that each role can perform its task with the minimum rights and permissions possible. The operator is prompted about administrator/operator/viewer user IDs during installation. It is possible to add as many users, of any type, as desired. By default, the proposed administrator user ID is bwadmin. It is also possible to add users later on with the use of a helper script.

Questions

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BroadWorks System Administration

Module 2: Protocols Release 12 Version 1

May 2005

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Module 2 Objectives
At the end of this module, you will be able to:
List protocols used by and between each BroadWorks server State basic call flows of SIP

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BroadWorks Open Protocols

SIP: Session Initiation Protocol
Call control, IM&P SIMPLE, UDP/TCP support

MGCP: Media Gateway Control Protocol

Call control

RTP: Real-Time Transport Protocol

Multimedia streaming

CORBA: Common Object Request Broker Architecture

OSS provisioning interface for Application Server or Network Server XML over CORBA

HTTP/HTTPS: HyperText Transfer Protocol or HyperText Transfer Protocol Secure

Web access to Application Server/Network Server, encrypted HTTP transactions for required pages

SMTP: Simple Mail Transfer Protocol

Voice mail forwarding, call notification e-mail

POP3/IMAP: Post Office Protocol/Internet Message Access Protocol

Voice mail storage and retrieval

DNS: Domain Name Server

Access device or network device for Application Server or Network Server lookups
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BroadWorks Open Protocols (Contd)

SSH (Telnet): Secure Shell
Management access

SNMP: Simple Network Management Protocol

BroadWorks server traps and performance measurements

Radius Accounting Protocol

Call detail records, enhanced call logs

SOAP: Simple Object Access Protocol

Subset of CAP messages

SSL: Secure Socket Layer

Secures LDAP administrator passwords

LDAP: Lightweight Directory Access Protocol

SSL for LDAP

NTP: Network Timing Protocol

Network timing
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BroadWorks Proprietary Protocols

MSS: Media Server Selection
Application Server to Network Server request for list of geographically located Media Servers

ASR: Application Server Redundancy

Application Server to AS/AS to Network Server redundancy active node tracking

CPP: CommPilot Push Protocol

Call Manager control and updates

ACAP: Attendant Console Protocol

Attendant Console control and updates

SyncAPI: Network Server Synchronization

Application Server to Network Server automatic propagation of group and user information (XML over CORBA)

LocationAPI: Network Server Portal API

Application Server to Network Server lookup for serving Application Server for user (XML over CORBA)

TTREP: TimesTen Replication

TimesTen Database replication between Application Server and Network Server cluster peers

RSYNC
File synchronization (system prompts, greetings)

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BroadWorks: Call Control Protocols

NS2 NS1 NGW1 NGW1

SIP
OSS/NMS CDS

SIP SIP
DNS

ASR

SIP Radius
MS1

AS secondary AS primary

MS2

SIP
SMTP

SIP
POP3

CS2 CS1

SIP

MGCP

SIP Access

MGCP Access

PC - Browser

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DNS Each device and server has a DNS lookup to get the address for the correct server or device to communicate to next. SIP/MGCP Access devices use SIP/MGCP to initiate a call. SIP Application Servers use SIP: - To get a new contact NGW1 from the Network Server - To set up a call with the new contact NGW1 - To set up and dial in to a conference call - For voice mail operations with the Media Server - To set up a call within a group on the Application Server itself Network Server uses SIP to return contacts to the network gateway and the Application Servers.

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BroadWorks: Media Streaming Protocols

NS2 NS1 OSS/NMS NGW1 NGW1

RTP
DNS AS secondary AS primary SMTP

RTP
MS2

RTP
MS1

RTP
CS2 POP3 CS1

RTP

SIP Access

MGCP Access

PC - Browser

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RTP
Used to transfer audio between the access device and the gateway for the standard call. Media Server uses RTP for IVR prompts, as well as recording and playing back voice mail .WAV files and video .MOV files to video-enabled devices. Conference Server uses RTP to provide voice for conference calls between access devices and gateways.

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BroadWorks: Redundancy Protocols

RSYNC
OSS/NMS

TTREP
NS2 NS1

NGW1 NGW1

DNS

MS2 MS1

SyncAPI
SMTP

ASR

AS secondary AS primary CS2 CS1

POP3

TTREP RSYNC
PC - Browser SIP Access
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MGCP Access

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Redundancy Protocols
TTREP Times Ten Replication is used to push changes made to the database on one server to the remote peer(s). RSYNC This is used to ensure that files and directories specified are at the same time stamp. ASR Application Server Redundancy tells the Network Server and remote Application Server that the local Application Server is hosting the end user. SyncAPI Application Server sends new group and user information to the Network Server to be associated to the provisioned Enterprise for call routing.

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BroadWorks: User Web Access Protocols

NS2 NS1 NGW1 NGW1

MS2

LocationAPI LocationAPI
WS AS secondary AS primary

MS1

OAM

HTTP/HTTPS

CS2

HTTP/HTTPS

CS1

CAP
PC - Browser

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Web Access Protocols

HTTP/HTTPS Users access the primary Application Server via the web with a secure login to set up their own services. CPP CommPilot Push Protocol provides the user with a pop-up call control window. ACAP Attendant Console Application Protocol sets up an Attendant Console web interface. LocationAPI The secondary Application Server queries the Network Server for the URL of the primary Application Server to redirect the user to the correct Application Server to log in to. OAM Provisioning interface that runs over RMI or HTTP/HTTPS.

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BroadWorks: Management
NGW1 NGW1 OSS NMS EMS NS2 NS1

SNMP

MS2 MS1

SNMP/SSH/HTTP(S)
AS secondary AS primary CS2 CDS WS CS1

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Management Protocols
SNMP Traps and Gets between the BroadWorks servers and the EMS/OSS. HTTP(S)/SSH/CORBA Used by the OSS to bulk provision BroadWorks servers.

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BroadWorks: Management
NGW1 NGW1 OSS NMS EMS NS2 NS1

HTTP(S)/SSH/Corba

SSH HTTP(S)/SSH/Corba
AS secondary AS primary MS2 MS1

CDS

WS

HTTP(S)
CS2 CS1

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BroadWorks: Voice Mail Protocols

NGW1 NGW1 OSS NMS EMS NS1 NS1

MS2 AS secondary AS primary DNS MS1

POP/IMAP
POP3 CS1

CS2

SMTP
SMTP SIP Access MGCP Access PC - Browser

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Voice Mail Protocols

SMTP Media Server uses SMTP to send a recorded .WAV file in an e-mail to the SMTP server to deliver the e-mail to the recipients e-mail account. POP/IMAP Application Server uses one of these protocols to ensure that there is enough storage for another voice message.

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SIP Overview
Session Initiation Protocol (SIP)
Internet Engineering Task Force (IETF) standard for multimedia conferencing over IP
SIP is an ASCII-based, application-layer control protocol (defined in RFC 3261) that can be used to establish, maintain, and terminate calls between two or more end points SIP provides the capabilities to:
Determine location of target end point Determine media capabilities of target end pointvia Session Description Protocol (SDP) Determine availability of target end point Establish a session between originating and target end points Handle transfer and termination of calls

BroadWorks Application Server acts as a back-to-back user agent

Terminates incoming call-half, applies services, and if necessary, originates an outgoing call-half

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SIP Overview
SIP (Methods) Requests
INVITEIndicates a user or service is being invited to participate in a call session ACKConfirms that the client has received a final response to an INVITE request BYETerminates a call and can be sent by either the caller or the callee CANCELCancels any pending searches but does not terminate a call that has already been accepted OPTIONSQueries the capabilities of servers PRACK Provisional acknowledgement REGISTERRegisters the address listed in the To header field with a SIP server

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SIP Overview
Types of responses used in response to a Request
SIP 1xxInformational Responses (for example, 180 Ringing) SIP 2xxSuccessful Responses (for example, 200 OK) SIP 3xxRedirection Responses (for example, 302 Temporarily Moved) SIP 4xxClient Failure Responses (for example, 404 User Not Found) SIP 5xxServer Failure Responses SIP 6xxGlobal Failure Responses Registration Process Registration occurs when a SIP client must inform the Application Sever of its location During this process, client sends a REGISTER request to the Application Server and includes the address (or addresses) at which it can be reached Registrations can require Authentication (shared secret)
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SIP INVITE Message

Supports UDP or TCP Dialed digits

INVITE sip:[email protected];user=phone SIP/2.0 Originator Via: SIP/2.0/UDP(or TCP) 192.168.5.214:5060 From: "2403649314" <sip:[email protected]>;tag=0003e3630c9 To: <sip:[email protected];user=phone> Call-ID: [email protected] Date: Tue, 04 Jun 2002 19:52:42 GMT CSeq: 101 INVITE User-Agent: AccessDevice Unique Call-ID associates all Contact: sip:[email protected]:5060 messages related to the call Expires: 180 Content-Type: application/sdp Content-Length: 170 Accept: application/sdp v=0 o=SDP 26088 15595 IN IP4 192.168.5.214 s=SIP Call RTP listening port c=IN IP4 192.168.5.214 t=0 0 m=audio 23890 RTP/AVP 0 8 18 a=rtpmap:0 PCMU/8000

Codecs

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SIP Basic Call Flow

SIP Device INVITE 100 Trying 180 Ringing or 183 Session Progressing PRACK (Optional) 200 OK (PRACK - Optional) 200 OK (INVITE - Answer) ACK RTP two-way voice path BYE ACK BroadWorks

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Invitation Process
An invitation occurs when one SIP end point (user A) invites another SIP endpoint (user B) to join in a call. User A sends an INVITE message to the Application Server requesting that user B join or set up a call. Application Server processes the request and returns an appropriate response (for example, 100 Trying, 487 User Busy). If necessary, the Application Server initiates a terminating call-half to user B and mediates the two call-halves. If user A wants to end the call, it sends a BYE message.

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SIP: The NAT Problem

Enterprise

SIP and RTP traffic Private address

Access Network

Data Center

HTTP traffic (Private address)

HTTP traffic (Public address)

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SIP and SIMPLE Functionality Impacted by NATs

NATs do not handle SIP/RTP messaging. Private addresses embedded inside SIP and RTP message bodies. Other applications (BroadWorks, gateways, IP phones) unable to use these private addresses. Problem affects SIP-based IP phones and soft clients.

Third-Party ALG Border Element Solutions

Interop vendors: Kagoor, AcmePacket. Best suited for large scale carrier deployments. Hosted NAT Traversal MGCP and SIP, VoIP Security, QoS.

SIP ALG Support on CPE NAT Routers and Firewalls

Should be used when a customer edge router is capable. Not all edge routers provide support. Limited availability for example, Cisco IOS, PIX.

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ALG: Functionality
SIP Endpoint
REGISTER Contact = Private Address REGISTER Contact = Public Address 200 OK

NAT

SIP ALG

BroadWorks Application Server

200 OK

NOTIFY 200 OK

Timer expiry keep NAT tunnel open

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SIP Translation
Manipulates SIP and SIMPLE messages. Replaces an un-routable private IP address with a publicly addressable address. Supports VoIP and IM sessions.

RTP Translation
Manipulates RTP packets. Replaces a un-routable private IP address with a publicly addressable address. Relays audio and video streams.

SIP Tunneling (Hosted ALG)

Keeps signaling tunnel open to communicate with SIP clients. Periodic SIP NOTIFY keeps NAT bindings open.

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Call-Half Model: Typical Call Setup

Originating SIP Node A Internal Events Terminating SIP Node B

(1) SipInviteEvent

SIP Call Half Session (A)

(2) InvitationEvent

(3) InvitationReceivedEvent

SIP Call Half Session (B)

(4) SipInviteEvent

(5) 18x Ringing Event (6) AlertingEvent (7) 18x Ringing Event (8) 200 OK Event (10) AnswerEvent (11) 200 OK Event (9) AckEvent (12) AckEvent

RTP Media

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Questions

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BroadWorks System Administration

Module 3: System Redundancy Release 12 Version 1

April 2005

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Module 3 Objectives
At the end of this module, you will be able to:
List redundancy configurations the BroadWorks servers are deployed in State differences between the redundancy configurations deployed by BroadWorks

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Single Data Center Solution

PSTN

Data Center
Call Detail Server Network Gateway Network Server 1 Network Server 2 MS1 MS2 MS2 MS3 MS1, MS2, MS3

Network Gateways

Web Server

Primary Primary Secondary Conferencing AppServer Application Server Application Server Server

Customer Premises
IAD

Public Access Network

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Single Data Center Solution

Redundant servers deployed at a single site. Common solution for business line off-load application using PRI gateways.

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Geographic Data Center Solution

PSTN

Media Gateway Softswitch

Private Private Core Network Network

Media Gateway Softswitch Network Server 2 Secondary Application Server Media Server 2

Media Server 1

Network Server 1

automatic database replication

Web Server 1 Primary Application Call Detail Server 1 Server Conferencing Server 1 Public Public Access Access Network Network

Web Server 2

Call Detail Server 2 Conferencing Server 2

Primary Data Center

IAD

Backup Data Center

Customer Premises
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Geographic Data Center Solution

Redundant servers deployed across geographically dispersed sites. Protects against data center blackouts. Pre-empts disaster recovery. Data center elements mirrored. Common solution for softswitch-based deployments. Ideal solution for geographically redundant network with SS7 interface to PSTN. Bandwidth between servers must be at least 1 MB of throughput or higher.

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BroadWorks Redundancy
BroadWorks redundancy characteristics
No single point of failure No loss of dial tone No loss of active calls when there is an Application Server deficiency Seamless failover for access and network devices CommPilot Web Portal support for failover Any server in an Application Server cluster can take over users or calls

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BroadWorks Redundancy Requires DNS

***********************Sample Solaris Config******************************** as.ihs.broadsoft.com. as.ihs.broadsoft.com. ns.ihs.broadsoft.com. ns.ihs.broadsoft.com. IN IN IN IN A A A A 12.66.24.194 207.164.184.249 12.66.24.196 207.164.184.248

as1.ihs.broadsoft.com. as2.ihs.broadsoft.com. ns1.ihs.broadsoft.com. ns2.ihs.broadsoft.com.

IN IN IN IN

A A A A

12.66.24.194 207.164.184.249 12.66.24.196 207.164.184.248

_sip._udp.as.ihs.broadsoft.com. IN _sip._udp.as.ihs.broadsoft.com. IN _sip._udp.ns.ihs.broadsoft.com. IN _sip._udp.ns.ihs.broadsoft.com. IN

SRV SRV SRV SRV

1 2 1 1

0 0 0 0

5060 5060 5060 5060

as1.ihs.broadsoft.com. as2.ihs.broadsoft.com. ns1.ihs.broadsoft.com. ns2.ihs.broadsoft.com.

db.12.39.208:194 db.12.39.208:196 db.207.164.184:249 db.207.164.184:248

IN IN IN IN

PTR PTR PTR PTR

as1.ihs.broadsoft.com. ns1.ihs.broadsoft.com. as2.ihs.broadsoft.com. ns2.ihs.broadsoft.com.

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DNS
BroadWorks redundancy solution requires DNS. Single FQDN that represents the Application Server primary/secondary pair (both A and SRV records) and another FQDN representing the Network Server cluster (both A and SRV records). Application Server FQDN A/SRV records must be returned in fixed order. Network Server FQDN A/SRV records can be load balanced or fixed order. Some devices use A records (for example, 2421), some prefer SRV (for example, 79x0 SIP phone, 36xx/53xx network gateways), but in both cases you would set up the device to use the proper FQDN.

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Basic Definitions
Term Cluster Definition
Multiple servers deployed in a data sharing model Typically one Network Server cluster for the entire network, based on N+1 model (1 cluster = ~1.5M end users) Many Application Server clusters, two servers per cluster (1 cluster = ~50k end users) A member of a cluster Nodes do not have to be collocated One node in an Application Server cluster is identified as the primary All end users have the same primary in the cluster Application Server node currently active for a given end user Capacity of a network element to revert control of endpoints or signaling to an alternate network element when a failure condition is detected Capacity to bring back an endpoint to its primary server
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Node (Peer) Primary Application Server Active Application Server Rollover (Failover)

Rollback
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Questions

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BroadWorks System Administration

Module 4: UNIX Directory Structure Release 12 Version 1

April 2005

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Module 4 Objectives
At the end of this module, you will be able to:
Understand BroadWorks UNIX directory structure Understand BroadWorks web and command line administrative interfaces Understand basic BroadWorks administrative commands

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BroadWorks Directories
/ Root

/export/home/bwadmin

/usr/local/broadworks

/var/broadworks

.profile .kshrc license-backup/

bw_base/ Rel_11.1_1.131/ Rel_10.0_2.28/ Rel_12.0_1.356/

Rel_x.0_1.xxx/ Logs/ billing/ userfiles/ userfiles/AuditLogs/ Installation.log Installation.warning IpDeviceConfig/ patches/

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usr/local/broadworks
BroadWorks working directory. On the Application Server and Network Server, each release has its own release-specific directory, for example, Rel_11.0_1.7/. Active release can be reached via bw_base link. Under release-specific directories: bin/ directory: Contains scripts used by install process and other useful scripts (for example, patchbwquery, broadworksctl, bwshowver). conf/ directory: Contains .properties and .xml files used by BroadWorks for configuration.

/export/home/bwadmin
license-backup/ directory: Created during install (backup of BroadWorks license). .profile file: Defines $PATH variable. .kshrc file: Add aliases that are available each time you log in. /var/broadworks Rel_x.0_1.xxx/ directory: Copy of install/upgrade CD contents (install and uninstall directories). Logs/ directory: Where BroadWorks logs are dumped (appserver/ on AS, routingserver/ on NS, mediaserver0/ on MS). billing/ directory: Call detail records and accounting XML files. userfiles/ directory: System prompts/greetings (personal voice mail greetings in VM/). userfiles/AuditLogs/ directory: Audit trail logs (record of all administrator activity: user creation/deletion, feature modifications). Installation.log file: Screen dump of all ./install script executions. Installation.warning file: Install/upgrade warning information. IpDeviceConfig/ directory: Contains the template files for the IP phones to be used to configure them. patches/ directory: Contains the maintenance and emergency patches for each release.

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BroadWorks Basic Commands

ns1$ bwshowver NS version Rel_12.0_1.356 Built Mon Mar 21 01:16:59 EST 2005 - BASE revision 10452 - NS revision 10452

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bwshowver
Provides information on the active release as well as patches that can be applied (run as bwadmin).

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BroadWorks Basic Commands

as1$ showrun Currently running (BroadWorks related) processes: Execution Server process monitor (pid=28547) Execution Server (pid=28608) Provisioning Server process monitor (pid=28549) Provisioning Server (pid=28619) BroadWorks RemoteXla Server process monitor (pid=28495) BroadWorks RemoteXla Server (pid=28544) BroadWorks SNMP Agent process monitor (pid=28497) BroadWorks SNMP Agent (pid=28517) tnameserver (pid=28507) Tomcat process monitor (pid=28557) Tomcat (pid=28631) Apache (pid=28653)

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showrun
Provides information on running BroadWorks-related processes (run as bwadmin).

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BroadWorks Basic Commands

as1$ ttStatus TimesTen status report as of Thu Mar 31 15:01:46 2005 Daemon pid 373 port 15101 instance 5.1.24 TimesTen server pid 378 started on port 15103 No TimesTen webserver running -----------------------------------------------------------------------Data store /bw/local/broadworks/AS_Rel_12.0_1.356/persistent/AppServer There are 53 connections to the data store Data store is in shared mode Shared Memory KEY 0x04003b8d ID 1001 Process pid 13016 context 0x1013b7710 connected (KEY 0x04003b8d) Process pid 13016 context 0x102548e50 connected (KEY 0x04003b8d) Process pid 13081 context 0x10036c5c0 connected (KEY 0x04003b8d) Process pid 13081 context 0x10042db20 connected (KEY 0x04003b8d)

: :
Process pid 13081 context 0x100480ec0 connected (KEY 0x04003b8d) Process pid 13081 context 0x1004e40b0 connected (KEY 0x04003b8d) Process pid 13081 context 0x100510250 connected (KEY 0x04003b8d) Process pid 13081 context 0x10066e890 connected (KEY 0x04003b8d) Subdaemon pid 374 context 0x1001d0880 connected (KEY 0x04003b8d) Subdaemon pid 374 context 0x1001f69f0 connected (KEY 0x04003b8d) RAM residence policy: Always Replication policy : Always Replication agent is running. Oracle agent policy : Manual -----------------------------------------------------------------------End of report
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2005 BroadSoft, Inc. Proprietary and Confidential; Do Not Copy, Duplicate, or Distribute

ttStatus
Provides information that describes the current state of TimesTen database, for example, the number of connections to the database (run as bwadmin).

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BroadWorks Basic Commands

as1$ repctl status Redundancy/Replication Status ----------------------------File Replication pid(s) = 15002 Datastore name = AppServer Replication Agent Policy : always Replication State MTLAS04: (filerep: true)(database: true) MTLAS01: (filerep: true)(database: true) Database Replication Lagging State MTLAS04: (false) MTLAS01: (false) Database Notification Lagging State MTLAS04: (false) MTLAS01: (false)

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repctl status
Provides status information on TimesTen replication and RSYNC file replication (run as bwadmin). Information also available through CLI AS_CLI/System/Peering> status.

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BroadWorks Basic Commands

as1$ peerctl ls HOSTNAME/ADDRESS State --------------------------------MTLAS01/MTLAS01 unlocked MTLAS04/MTLAS04 primary,unlocked

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Peerctl ls
Provides information on TimesTen replication and RSYNC file replication. Information also available through CLI AS_CLI/System/Peering/Peers> get.

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BroadWorks Basic Commands

AS$ stopbw BroadWorks control script version stopping tnameserver... Stopping the BroadWorks Snmp process monitor (1)... Stopping the BroadWorks Snmp Agent (1)... cleaning up... cleaning up apache .. cleaning up tomcat... Cleaning out old work files... Currently running (BroadWorks-related) processes: AS$ startbw broadworksctl script executed by bwadmin BroadWorks control script version Cleaning out old work files... starting the application server SNMP agent... Starting Tomcat... starting the application server...
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stopbw
Gracefully shuts down all BroadWorks-related processes (run as bwadmin).

startbw
Starts up all BroadWorks-related processes (run as bwadmin).

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BroadWorks Basic Commands

bwadmin@MTLAS04$ peercmd hostid ---- BroadWorks Network Command Spawning Tool version 1.2 ----> Spawning 'hostid' to MTLAS01 <83354304 -> Spawning 'hostid' to MTLAS04 <83354a98 ---- BroadWorks Network Command Spawning Tool [done] ----

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peercmd
Spans commands on all cluster peers at the same time.

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Start the BWCLI and Log in

To start the BroadWorks Server CLI, enter: 1. AS1$ bwcli ============================================================== BroadWorks Command Line Interface Type HELP for more information ============================================================== CLI> To log in to the BroadWorks server, enter: 1. login <userid on BroadWorks> 2. After the Password: prompt, enter your assigned password. For security, the password does not display when you type it. Password:

Server Administrator logging in...

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BWCLI Main Menu Screen

AS_CLI> help 0) System : go to level System 1) Interface : go to level Interface 2) SubscriberMgmt : go to level SubscriberMgmt 3) Service : go to level Service 4) Monitoring : go to level Monitoring 5) OpenClientServer : go to level OpenClientServer 6) login : establish a session with BroadWorks 7) Maintenance : go to level Maintenance h (help), e (exit), q (quit), r (read), w (write), t (tree), c (config), cd (cd), a (alias), hi (history), p (pause), re (repeat)

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Read To read commands from a file. Write To redirect CLI output to a file. Config To configure some aspects of CLI. History To show the history of a command. Pause To pause the CLI session remain idle for the amount of time specified. Repeat To execute a given CLI command a number of repetitions with a pause between each command.

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CLI Menu System

AS_CLI> tree -r .CLI ...System .....Administrator .....CallTypes .....CountryCodes .......CountryCodeFile .......DefaultCountryCode .....Device AS_CLI> tree r -f .CLI [ login ] ...System [ NSDataDump ] .....Administrator [ get add delete set ] .....CallTypes [ get set ] .....CountryCodes [ ] .......CountryCodeFile [ get set ]

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2005 BroadSoft, Inc. Proprietary and Confidential; Do Not Copy, Duplicate, or Distribute

BroadWorks Server CLI Menu System

Menu system is hierarchical, with menus and submenus. The tree command allows you to see the hierarchy. To see the complete tree structure, from the top level enter: tree r To see the complete tree structure for the CLI including available commands, from the top level, enter:
tree r -f

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CLI Navigation and Help

Navigation
To change to a lower level

Steps
Type the level name, abbreviation, or the corresponding number Type each of the level names making up the level path separated by a semicolon (;) Use an abbreviated form (as long as it is unique)

Examples
system s 0 To go to System/Device /Media> system;device;media s;d;m Quit q quit all q all ? help h help get ? get

To go directly to a level

To return to a previous level To return directly to top level To get help at any level

Type q or quit Type q all or quit all Type ? or help or h

To get help on a command

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Type help followed by the command

2005 BroadSoft, Inc. Proprietary and Confidential; Do Not Copy, Duplicate, or Distribute

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CLI Aliases
AS_CLI> h alias An alias is a command that contains one or more CLI commands separated by "\;". The alias command runs as if the commands it contains were run sequentially. Parameters typed after the alias command name are passed as parameters to the last command defined in the alias. Upon completion, the alias command returns the CLI session at the level it was when the alias command was typed, unless "stayInContext" is specified. This command lists currently defined CLI command aliases: alias to get an overview of all aliases defined alias <alias name> to get detailed information for an alias This command also supports the creation/modification of new/existing aliases: alias <alias name> "<command(s) to run>" This command also supports the deletion of existing aliases: alias <alias name> "" Example: alias cmds "quit all\;tree -r -f" cmds, typed from any level, lists all CLI levels and commands. Options: "stayInContext" set to TRUE specifies that the CLI session stays in the current context when aliases are invoked. FALSE allows the current context to change when aliases are invoked. The default is TRUE. "description" gives a short explanation of the alias. ====================================================================== alias [<alias>, String {1 to 80 characters}] [<result>, String {0 to 256 characters}] [<attribute>, Multiple Choice = {stayInContext, description}] <stayInContext>, Choice = {false, true} <description>, String {0 to 80 characters}]
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2005 BroadSoft, Inc. Proprietary and Confidential; Do Not Copy, Duplicate, or Distribute

To create an alias command: alias qasr q all\;cd Interface/ASR\;get stayInContext true description View ASR Interface attributes

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CLI Aliases
NS_CLI> alias Alias Result ================================================================== cddiag q all;cd System/Util/Diag;help cdentpol q all;cd SubscriberMgmt/Enterprise/Policy;help cdmo q all;cd Maintenance/ManagedObjects;help cdpm q all;cd Monitoring/PM/NetworkServer;ls;help cdsched q all;cd Maintenance/Scheduler;get;help cdsystpol q all;cd Policy;help lo q all;login admin openalarm q all;cd Monitoring/Alarm;show on;open opencalllog q all;cd Monitoring/CallLog;open qa quit all qadmin q all;cd SubscriberMgmt/Administrator/User;get qasr q all;cd Interface/ASR;get qbw q all;cd Maintenance/ManagedObjects;get broadworks full qcalllog q all;cd Interface/CallLog;get qcarr q all;cd System/Carrier;get;cd PrefNE;get qct q all;cd System/CallP/CallTypes;get qcurrent q all;cd Monitoring/Report;current
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2005 BroadSoft, Inc. Proprietary and Confidential; Do Not Copy, Duplicate, or Distribute

The alias commands are stored as the bwcli_aliases.txt file in the /usr/local/broadworks/bw_base/conf.

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CLI History
AS_CLI> h history The history command prints out (at the CLI window) recent commands that were typed in for the current CLI session. This is useful to view, re-enter, or edit, past commands. The default history size is 20. This command prints out the past history: history To set the history size: history <size> To execute a command from the history do: !<cmd_id> To re-execute the last command do: !! ====================================================================== history [<size>, Integer {10 to 1000}]

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Log in to BroadWorks Web Portal

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Log In
1. In the User ID text box, enter the login name assigned to you. 2. Press the Tab key or click in the Password box. 3. Type your password. 4. Click Bookmark this page and type the name in the Add Favorite dialog box to access this page from your Internet Explorer menu. 5. Press the Enter key or click Login.

Log Out
1. On any page in the system, click Logout. 2. Once you log out, to log in again you can log in with your existing User ID and password or log in with a different User ID and password.

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Hands-On Training

LAB 1 BroadWorks Basic Administration

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Lab 1: BroadWorks Basic Administration

In Lab 1, you learn the basic administrative access steps and commands that allow you to manage BroadWorks. After you complete the lab, you will be able to: Log in to a BroadWorks server and verify which load is active and if the load is running Verify TimesTen database replication and RSYNC status Identify if a BroadWorks server is configured for redundancy and also identify if it is the primary peer Navigate the BroadWorks UNIX directory structure Log in to the BroadWorks Command Line Interface (CLI) and navigate the menus Log in to the BroadWorks web server and navigate the menus

BroadWorks UNIX Commands BroadWorks runs on a standard Solaris UNIX platform. A number of BroadWorks-specific commands are available from the UNIX prompt (as part of the bwadmin environment settings). 1. Log in to the Application Server as bwadmin. 2. From the UNIX prompt, enter bwshowver.
Which version of the Application Server is active? ___________________________ Which BroadWorks patches are applied? __________________________________

3. From the UNIX prompt, enter showrun.

Is the provisioning server running? How can you tell? ________________________ What is the execution server process ID (PID)? _____________________________

4. From the UNIX prompt, enter ttStatus.

What is the name of the active Data Store (DSN)? ___________________________ How many connections are there to the Data Store? _________________________

5. From the UNIX prompt, enter peerctl ls.

How may peers are associated with this Application Server cluster? _____________ What is the host name of the other peer? __________________________________

6. From the UNIX prompt, enter repctl status.

Is TimesTen database replication running? _________________________________ Is RSYNC file replication running? _______________________________________

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BroadWorks UNIX Directory Structure BroadWorks runs on a standard Solaris UNIX platform. Installation of BroadWorks creates a BroadWorks-specific UNIX directory structure on each platform. 1. In which directory are new software images copied into as part of the installation process? _________________________________________________________________ 2. In which directory would you find the MoExtensions.pl script associated with the active software? _________________________________________________________________ BroadWorks Command Line Interface All platforms provide a BroadWorks command line interface (BWCLI) that is used to configure each platform. 1. Log in to the BroadWorks command line interface level as admin.
Which UNIX command did you use to enter the CLI? _______________________

2. The ? command provides context-sensitive help information depending on when it is used. What information does ? provide in the following cases (from AS_CLI level)?
?: _________________________________________________________________ ? login: ____________________________________________________________ login ?: ____________________________________________________________

3. To view all available CLI subdirectories, enter tree r.

How many subdirectories are present under AS_CLI? ________________________

4. To view all available CLI subdirectories and commands, enter tree r f.

Which level would you go to find information on SIP interface parameters? ________ Which CLI level would you go to get information on RoutingXLA? _______________ Provide two ways a user can go to the AS_CLI/System/CallP/Routing/ RoutingXLA level with a single command string? ___________________________________________________________________ Which command would be used to return to the AS_CLI directory root? __________

5. The CLI supports standard get, set, add, and delete commands to manipulate or view parameters and to add or delete data entities.
In which level would you find the SIP T2 timer value? _________________________ Can the T2 timer be set to 5000 milliseconds? _______________________________ Which parameters are available to add a Network Server under AS_CLI/System/Device/NetServ? ___________________________________ Which parameters are mandatory and which are optional? _____________________

6. Exit from the BroadWorks CLI using the exit command. BroadWorks Web Server BroadWorks provides a web interface for the Application Server and Network Server that can be used for administration and user self-management. 1. Using Internet Explorer, log in to the Application Server web server as a system provider. (The default user ID is admin and the default password is admin). How many links are available from the system provider level? __________________ Which menu option would a system provider use to change the Web Portal Branding? ___________________________________________________________________

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NS CLI Tree
NS_CLI [ login ] ...System [ ] .....Alias [ get add delete ] .....CallP [ ] .......CallTypes [ get add set delete ] .......CountryCodes [ get add set delete ] .........DialPlan [ get add set delete ] ...........Entry [ get add set delete ] .........NDC [ get add set delete ] ...........LCA [ get add set delete ] ...........Zones [ get add set delete ] .......DMI [ get add set delete ] .......PolicyPrecedence [ get set ] .......Translation [ get set SaveLCA ] .........LCA [ get add delete ] .........NNACL [ get add set delete ] .......Treatment [ get add set delete ] .....Carrier [ get add set delete ] .......PrefNE [ get add set delete ] .....ClientSession [ ] .......InactivityTimer [ get set ] .......LoginAuthLevel [ get set ] .....Device [ ] .......HostingNE [ get add set delete ] .........Address [ get add set delete ] .........Node [ get add set delete ] .......Monitor [ ] .........NetworkDevice [ get set ] .......ResourceNE [ get add set delete ] .........Address [ get add set delete ] .........MSSelect [ get add set delete ] .......RoutingNE [ get add set delete ] .........Address [ get add set delete ] .........Routing [ get add set delete viewDMI ] .......WebServerFarm [ get add set delete ] .........Address [ get add set delete ] .........Node [ get add set delete ] .....Licensing [ get set ] .......Alarm [ get set ] .....NetworkControlList [ ] .......ServiceControlProxy [ get add set delete ] .....Peering [ get set lock start status stop unlock ] .......Peers [ get add delete ] ..... .....Peering [ get set lock start status stop unlock ]

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.....Util [ ] .......ASUpload [ upload ] .......Diag [ PingDevice ] .......Policy [ get load ] .......Verif [ vmss vtr ] ...Interface [ ] .....ASR [ get set ] .....CallLog [ get set ] .....MSS [ get set ] .....SIP [ get set ] .....SNMP [ ] .......AccessList [ get add delete ] .......Agent [ get set ] .......Reporting [ get set generateReport ] .........FTP [ get add set delete ] .......Trap [ get add delete ] .......V3User [ get add set delete ] .....ServiceControlProxy [ get set ] ...SubscriberMgmt [ ] .....Administrator [ ] .......HostingNEUser [ get add delete ] .......User [ get add set delete ] .....Enterprise [ get add set delete ] .......DnUrl [ get detail add set delete setOverflow ] .........AutoMigrate [ get set ] .......Policy [ ] .........EntMediaSrvSel [ get add set delete ] ...........SiteList [ get add set delete ] .........EntNGWRouting [ get add set delete ] ...........AuthHost [ get add delete ] ...........Properties [ get add set delete ] ...........RoutingList [ get add set delete ] .........EntSIMPLE [ get add set delete ] ...........Gateway [ get add set delete ] .........EntSubLocation [ get add set delete ] .........ExtDialing [ get add set delete ] .........FarEndHopOff [ get add set delete ] ...........AuthHost [ get add delete ] ...........RoutingList [ get add set delete ] .........voiceVPN [ get add set delete ] ...........DialPlan [ get add set delete ] ...........Properties [ get add set delete ] .......Site [ get add set delete ] .......UserGroup [ get add set delete ] .....MaxFailedLoginAttempts [ get set ] .....MinLoginIdLength [ get set ] .....Numbers [ get set ] .......UnassignedNumbers [ get add delete ] .....PasswordRules [ get set ]

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...Policy [ ] .....CallScreening [ get add set delete ] .....CallTyping [ get add set delete ] .....EqualAccess [ get add set delete ] .....FarEndRtg [ get add set delete ] .....MediaSrvSel [ get add set delete ] .......RouteList [ get add set delete ] .....NearEndRtg [ get add set delete ] .....NumberPortability [ get add set delete ] .......PortedInNumbers [ get add set delete ] .......PortedOutNumbers [ get add set delete ] .....OrigRedirect [ get add set delete ] .....PreCallTyping [ get add set delete ] .......DialPlan [ get add set delete ] .....Profile [ get add set delete ] .....RCBasedRtg [ get add set delete ] .......LataRoutingList [ get add set delete ] .......ZoneRoutingList [ get add set delete ] .....SIMPLE [ get add set delete ] .......Gateway [ get add set delete ] .....SubLocation [ get add set delete ] .....SvcCtrRtg [ get add set delete ] .......GWController [ get add delete ] .......SCRL [ get add set delete ] .......TrunkGroup [ get add set delete ] .....TandemOverflow [ get add set delete ] .....UrlDialing [ get add set delete ] Monitoring [ ] .....Alarm [ get set clear ShowConfig close open show ] .....AuditTrail [ get set ] .....CallLog [ close open ] .....PM [ ] .......Mib-II [ get set cd ls pwd ] .......NetworkServer [ get set cd ls pwd ] .......SMC [ get set cd ls pwd ] .......Sun [ get set cd ls pwd ] .....Report [ get set current history recent ] .....Threshold [ get add set delete ] ...Maintenance [ ] .....ManagedObjects [ get set lock reset start stop unlock ] .....Scheduler [ get add delete ] .....Tools [ backupdb healthmon importdb restoredb tech-support ]

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AS CLI Tree
.AS_CLI [ login ] ...System [ ] .....Alias [ get add delete ] .....CallP [ ] .......AccessRouting [ get set ] .......CallForwarding [ get set ] .......CallTypes [ get add delete ] .......CountryCodes [ get add set delete ] .......DigitCollection [ get set ] .......GroupCalling [ get set ] .......LongCallAcctg [ get set ] .......NetProgression [ get set ] .......OverloadControls [ get set ] .......Routing [ ] .........MediaServerSelection [ get set ] ...........MediaServerDevice [ get add set delete clear ] .........Route [ get add delete ] ...........Device [ get add set delete ] .........RouteParms [ get set ] .........RoutingXLA [ get add set delete ] .......SessionAudit [ get set ] .......Treatment [ get set ] .....Carrier [ get add set delete ] .....ClientSession [ ] .......InactivityTimer [ get set ] .......LoginAuthLevel [ get set ] .......ServerAddresses [ get set ] .....Device [ ] .......Codec [ get add delete ] .......InstantConf [ get detail add set delete resetUserPwd resyncCS ] .........Element [ get add set delete ] .......IpDeviceMgmt [ get set rebuildDefaultFile reset setConfigFile ] .........Fileserver [ get add set delete ] .......Monitor [ ] .........AccessDevice [ get add set delete ] .........NetworkDevice [ get set ] .......NetServ [ get add set delete clear ] .......SMDI [ get add set delete ] .........Routing [ get add set delete ] .....Domain [ get set ] .....EventNotification [ get set ] .......Subscription [ get detail delete ] .....Licensing [ get set ] .....NetworkAccessLists [ get set ] .......CAP [ get add set delete ] .......ExtAuth [ get add set delete ] .......SIP [ get add set delete ] .......SMDI [ get add set delete ]

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..... .....Peering [ get set lock start status stop unlock ] .......Peers [ get add set delete ] Redundancy [ get set ] .......MigratedUsers [ get ] .....Registration [ get set ] .......Contacts [ get delete ] .....StartupParam [ get set ] .....Util [ ] .......ASDump [ dump ] .......CallTrace [ run ] .......Diag [ audit auditAll dump heap kill killAll list pingDevice release ] .......QueryGroup [ get ] .......QueryService [ get ] .......QueryUser [ get ] .......QueueStats [ get set ] ...Interface [ ] .....ASR [ get set ] .....Accounting [ ] .......BroadWorksCDRInterface [ get set ] .........File [ get set ] ...........FTP [ get set ] .........Radius [ get set ] .......Browser [ get browse ] .......EventInterface [ get set ] .....CAP [ get set ] .....CallLogs [ get set ] .....INServiceControl [ get set ] .....LDAPDirectory [ get set clear ] .....MGCP [ get set clear ] .....Mail [ get set ] .....NetServSync [ get set ] .....SIP [ get set clear ] .......ContentType [ get add set delete ] .....SMDI [ get set ] .....SNMP [ ] .......AccessList [ get add delete ] .......Agent [ get set ] .......Reporting [ get set generateReport ] .........FTP [ get add set delete ] .......Trap [ get add delete ] .......V3User [ get add set delete ] ...SubscriberMgmt [ ] .....Administrator [ get add set delete ] .....Domain [ get detail add delete ] .....Group [ get detail add set delete clear ] .......Administrator [ get add set delete ] .........Policy [ get set ] .......Department [ get add set delete clear ] .........Administrator [ get add set delete ]

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.......Device [ get detail add set delete clear lineOrder ] .......DigitCollection [ get set ] .......Domain [ get detail add delete ] .......Extensions [ get set ] .......GroupCallerID [ get set ] .......GroupServices [ ] .........Assign [ get add delete ] .........Authorize [ get set ] .......InstantConfPorts [ get set ] .......LDAPDirectory [ get set clear ] .......Numbers [ get add delete ] .......PasswordRules [ get ] .......Policy [ get set ] .......UserServices [ ] .........Authorize [ get set ] .........ExistingUser [ add delete ] .........NewUser [ get add delete ] .......VPPasscodeRules [ get set ] .....Numbers [ get ] .......Utilization [ get ] .....PasswordRules [ get set ] .....Policy [ get set ] .....ServiceProvider [ get detail add set delete ] .......Administrator [ get add set delete ] .........Policy [ get set ] .......Carrier [ get add set delete ] .......Department [ get add set delete clear ] .......Device [ get detail add set delete clear ] .......DigitCollection [ get set ] .......Domain [ get detail add delete ] .......GroupServices [ get set ] .......InstantConfPorts [ get set ] .......LDAPDirectory [ get set clear ] .......Numbers [ get add delete ] .......PasswordRules [ get ] .......ServicePacks [ get detail add set delete addService ] .......UserServices [ get set ] .......VPPasscodeRules [ get set ] .....SupportedLanguages [ get add set delete ] .....SystemConfig [ get set ] .....User [ get detail add set delete clear ] .....Util [ ] .......ChangeUserId [ set ] .....VPPasscodeRules [ get set ] ...Service [ ] .....AutomaticCallback [ get set ] .....CallCenter [ get set ] .....CallNotify [ get set ] .....CallingNameRetrieval [ get set clear ] .....Conferencing [ get set ]

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.....EmergencyZones [ get set ] .....VoiceMsg [ get set ] .....HuntGroup [ get set ] .....INServiceControl [ get set ] .....InventoryReport [ get set ] .....OutgoingCPCallTypes [ get add delete ] .....VoiceMailNotification [ get set ] .....WindowsMessenger [ get set ] ...Monitoring [ ] .....Alarm [ get set clear ShowConfig close open show ] .....AuditTrail [ get set ] .....PM [ ] .......ApplicationServer [ get set cd ls pwd ] .......Mib-II [ get set cd ls pwd ] .......OpenClientServer [ get set cd ls pwd ] .......SMC [ get set cd ls pwd ] .......Sun [ get set cd ls pwd ] .....ProtocolMonitor [ get add set delete dumpToCLI dumpToFile ] .....Report [ get set current history recent ] .....Threshold [ get add set delete ] ...WebServer [ ] .....HttpAlias [ get add set delete ] .....Protocol [ get set ] .....System [ get set ] .....WebBranding [ get set ] ...OpenClientServer [ get set ] .....AppServ [ get add set delete clear ] .....NetServ [ get add set delete ] ...Maintenance [ ] .....ManagedObjects [ get set lock reset start stop unlock ] .....Scheduler [ get add delete ] .....Tools [ backupdb healthmon importdb restoredb tech-support ]

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MS CLI Tree
.MS_CLI [ ] ...System [ get set ] .....AccessControlList [ get set ] .......SIP [ get add delete ] .....Licensing [ get ] ...Interface [ ] .....RTP [ get add set delete ] .....SIP [ get add set delete ] .....SNMP [ ] .......AccessList [ get add delete ] .......Agent [ get set ] .......Reporting [ get set generateReport ] .........FTP [ get add set delete ] .......Trap [ get add delete ] .......V3User [ get add set delete ] ...Service [ ] .....Conferencing [ get set ] .......Codec [ get add delete ] .....IVR [ get set ] .......AudioCodec [ get add delete ] .......VideoCodec [ get add delete ] .....LiveAudio [ ] .......Codec [ get add delete ] ...Monitoring [ ] .....Alarm [ get set clear ShowConfig close open show ] .....PM [ ] .......MediaServer [ get set cd ls pwd ] .......Mib-II [ get set cd ls pwd ] .......SMC [ get set cd ls pwd ] .......Sun [ get set cd ls pwd ] .....Report [ get set current history recent ] .....Threshold [ get add set delete ] ...Maintenance [ ] .....ManagedObjects [ get set lock reset start stop unlock ] .....Scheduler [ get add delete ] .....Tools [ healthmon tech-support ]

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WS CLI Tree
.WS_CLI [ ] ...System [ get set ] ...WebBranding [ get set ] ...HttpAlias [ get add set delete ] ...Protocol [ get set ] ...OpenClientServer [ get set ] .....AppServ [ get add set delete clear ] .....NetServ [ get add set delete ] ...Monitoring [ ] .....Alarm [ get set clear ShowConfig close open show ] .....PM [ ] .......ExternalWebServer [ get ] .......Mib-II [ get set cd ls pwd ] .......OpenClientServer [ get set cd ls pwd ] .......SMC [ get set cd ls pwd ] .......Sun [ get set cd ls pwd ] ...Interface [ ] .....SNMP [ ] .......AccessList [ get add delete ] .......Agent [ get set ] .......Trap [ get add delete ] .......V3User [ get add set delete ] ...Maintenance [ ] .....ManagedObjects [ get set lock reset start stop unlock ] .....Scheduler [ get add delete ] .....Tools [ healthmon tech-support ]

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EMS CLI Tree

.EMS_CLI [ ] ...OpenClientServer [ get set ] .....AppServ [ get add set delete clear ] .....NetServ [ get add set delete ] ...Monitoring [ ] .....Alarm [ get set clear ShowConfig close open show ] .....PM [ ] .......Mib-II [ get set cd ls pwd ] .......OpenClientServer [ get set cd ls pwd ] .......SMC [ get set cd ls pwd ] .......Sun [ get set cd ls pwd ] ...Interface [ ] .....SNMP [ ] .......AccessList [ get add delete ] .......Agent [ get set ] .......Trap [ get add delete ] .......V3User [ get add set delete ] ...Maintenance [ ] .....ManagedObjects [ get set lock reset start stop unlock ] .....Scheduler [ get add delete ] .....Tools [ backupdb healthmon restoredb tech-support ]

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