ZZS CV
ZZS CV
ZZS CV
IT Specialist
A result driving with IT professional with extensive experience in the engineer, administrating and support of
information systems .Hard working, self-confident and motivated systems Administrator with technical capabilities
in administration, configuration, technology integration and software upgraded. Experience includes
troubleshooting hardware, software and operation systems for multiple user networks. Employ innovative to
enhance work productive and improve systems utilization. Possess excellent interpersonal, organizational,
communication skills, learn fast and Self-taught.
Technical Proficiencies
SOFTWARE: Microsoft Windows Vista / XP / 2000 / ME / 9X, Windows NT 4 Server & Workstation,
Windows 2000/2003 ( Advance and Enterprise) Servers , DOS, Novell Netware V4 ,Red Hat Linux
8, Microsoft outlook/Outlook Express/Mails , Microsoft Exchange Server 2000/2003,Symantec
Norton Cooperated edition , Symantec (Anti spam, antivirus, Client Firewall and backup exec),
Kasper/AVG/McAfee Anti-virus, Virtual Server Technologies (VMware, Virtual Server and Virtual
PC)
HARDWARE: IBM Compatible PCs , workstations ,Servers ,Dell/HP workstations, miscellaneous PC hardware,
SCSI/IDE/EIDE Hard Drives and other drives , Direct Attached Storage, Optical Drives , Printers ,
Scanners, Network Cabling (UTP, Coaxial) and Connectors , Ethernet & Token ring Protocol, KVM
switch, Cisco 2600, 2800 Series routers
NETWORK : ACTIVE DIRECTORY ,TCP/IP, DHCP, DNS, WINS,DHCP , ARP, FTP, Telnet, IPX/SPX
,DSL/Cable, hubs, cabling, SMTP, POP3, NAT, VPN, VLAN, LAN/WAN , Wireless Network
Education
2001 - 2004 Master of Computer Technology University of Computer Studies Yangon, Myanmar
1995 – 2000 Bachelor of Computer Technology (Honors) University of Computer Studies Yangon, Myanmar
2008 CCNA (Cisco Certified Network Associate)
At Present Learning CCNP
Professional Experience
System Engineer Wizza Co. Ltd., Myanmar 2006 May - 2008 Jan
Responsibilities:
Plan, coordinate, and execute hardware, software and network installation, configuration, maintenance,
troubleshooting and repair operations for service contract clients and software department.
Evaluated customer needs and proposed solutions for those needs.
Analyze client equipment and operations to determine servicing and supply needs.
Respond immediately to emergency situations with sensitivity to deadlines and customer needs.
Foster clear communications and maintain excellent staff and client working relations.
Consistently manage time and multiple tasks to meet deadline, established objectives, and quality
performance standards.
Network Engineer Compu Tech Co. Ltd., Myanmar 2005 Feb - 2006 Jan
Responsibilities:
Administration and troubleshooting for domain network built on Microsoft Windows with multi domain
controllers and Messaging System.
Creating user profiles and groups, made user administration and implemented policies.
Upgrade and configure Network equipment (Servers, Workstations, Switches, hubs) for use on operational
networks.
On-Site Customer support of Networking Projects such as Set up for LAN (Workgroup and domain), firewall,
proxy, email system and Internet Access Connection.
Managing and maintaining computers, servers and network environment of Compu Tech Co., Ltd in various
department including windows 2000/XP/2003 Desktop and server systems.
Senior Service Engineer Compu Tech Co. Ltd., Myanmar 2003 Jan - 2005 Feb
Responsibilities:
Apply technical expertise in computer hardware and peripherals repair, systems analysis, software
requirements and network installation and configure as customer site requirements.
Provide support in resolving hardware/software problems either directly on site or via telephone.
Setup and troubleshooting for PCs, printers, scanners, projectors, other peripheral devices.
Develop and implement service schedules, system and procedures to assure delivery of quality, cost-efficient
technical services.
Make management recommendations on system improvements, computer replacements, and software
purchases.
Service Engineer Compu Tech Co. Ltd., Myanmar 2002 Oct - 2003 Jan
Responsibilities:
Installation, upgrading and troubleshooting of various compatible PC, software packages, Operating
Systems, Drivers, Patches and Antivirus packages.
Assembling and maintaining computers and various peripherals such as scanners, printers and modems.
Provided technical telephone support to correct software and hardware problem.
Assist and prepare to Training.
Personal Information