Lecture Note On Introduction To Industrial Engineering
Lecture Note On Introduction To Industrial Engineering
Spring 2011
INDUSTRIAL ENGINEERING
Material
Method
Machine
Money
1.2. History of Industrial Engineering The origins of industrial engineering can be traced back to many different sources. Fredrick Winslow Taylor is most often considered as the father of industrial engineering even though all his ideas where not original. Some of the preceding influences may have been Adam Smith, Thomas Malthus, David Ricardo and John Stuart Mill. All of their works provided classical liberal explanations for the successes and limitations of the Industrial Revolution. Another major contributor to the field was Charles W. Babbage, a mathematics professor. One of his major contributions to the field was his book On the Economy of Machinery and Manufacturers in 1832. In this book he discusses many different topics dealing with manufacturing, a few of which will be extremely familiar to an IE. Babbage discusses the idea of the learning curve, the division of task and how learning is affected, and the effect of learning on the generation of waste.
In the late nineteenth century more developments where being made that would lead to the formalization of industrial engineering. Henry R. Towne stressed the economic aspect of an engineer's job. Towne belonged to the American Society of Mechanical Engineers (ASME) as did many other early American pioneers in this new field. The IE handbook says the, "ASME was the breeding ground for industrial engineering. Towne along with Fredrick A. Halsey worked on developing and presenting wage incentive plans to the ASME. It was out of these meetings that the Halsey plan of wage payment developed. The purpose was to increase the productivity of workers without negatively affecting the cost of production. The plan suggested that some of the gains be shared with the employees. This is one early example of one profit sharing plan.
Henry L. Gantt belonged to the ASME and presented papers to the ASME on topics such as cost, selection of workers, training, good incentive plans, and scheduling of work. He is the originator of the Gantt chart, currently the most popular chart used in scheduling of work.
What would Industrial Engineering be without mentioning Fredrick Winslow Taylor? Taylor is probably the best known of the pioneers in industrial engineering. His work, like others, covered topics such as the organization of work by management, worker selection, training, and additional compensation for those individuals that could meet the standard as developed by the company through his methods.
The Gilbreths are accredited with the development of time and motion studies. Frank Bunker Gilbreth and his wife Dr. Lillian M. Gilbreth worked on understanding fatigue, skill development, motion studies, as well as time studies. Lillian Gilbreth had a Ph.D. in psychology which helped in understanding the many people issues. One of the most significant things the Gilbrethss did was to classify the basic human motions into seventeen types, some effective and some non-effective. They labeled the table of classification therbligs. Effective therbligs are useful in accomplishing work and non-effective therbligs are not. Gilbreth concluded that the time to complete an effective therblig can be shortened but will be very hard to eliminate. On the other hand non-effective therbligs should be completely eliminated if possible.
Relationships: The cause-effect dependencies between components. Objective or Purpose: The desired state or outcome which the
system is attempting to achieve.
An example of a system:
System: The air-conditioning system in a home. Objective: To heat or to cool the house, depending on the need.
Relationships:
(1) The air temperature depends on: (a) Heat transfer through the walls, ceiling, floor and windows of the house. (b) Heat input or output due to heat pump action.
(2)
The thermostat action depends on: (a) Air temperature. (b) Thermostat setting.
(3)
The heat pump status depends on: (a) Thermostat action. (b) Availability of electricity.
Natural systems exist as a result of processes occurring in the natural world. e.g. a river.
Man-made systems owe their origin to human activity. e.g. a bridge built to cross over a river.
Static systems have structure, but no associated activity. e.g. a bridge crossing a river.
System classifications (continued) Physical vs. Abstract Systems Physical systems involve physically existing components. e.g. a factory (since it involves machines, buildings, people, and so on).
Abstract systems involve symbols representing the system components. e.g. an architects drawing of a factory (consists of lines, shading, and dimensioning).
System classifications (continued) Open vs. Closed Systems Open systems interact with their environment, allowing materials (matter), information, and energy to cross their boundaries.
Closed systems operate with very little interchange with its environment.
Systems approach attempts to resolve the conflicts of interest among the components of the system in a way that is best for the system as a whole.
The definitions of IE and OR indicate that they have common features. However, the primary difference is that, OR has a higher level of theoretical and mathematical orientation, providing a major portion of the science base of IE.
Many industrial engineers work in the area of OR, as do mathematicians, statisticians, physicists, sociologists, and others.
OR incorporates both scientific and artistic features: Provides mathematical techniques and algorithms science
Modeling and interpretation of the model results require creativity and personal competence art
Some application areas of Operations Research Military (origin of OR - the urgent need to allocate scarce resources to the various military operations and to the activities within each operation in an effective manner during World War II) Aircraft and missile Electronics Food Metallurgy Mining Paper Petroleum
Some of the problems that are solved using Operations Research techniques Linear programming - assignment of personnel
- blending of materials
- investment portfolios
Some of the problems that are solved using Operations Research techniques (continued) Dynamic programming - planning advertising expenditures
Some of the problems that are solved using Operations Research techniques (continued) Queueing theory - traffic congestion
- production scheduling
- hospital operation
Some of the problems that are solved using Operations Research techniques (continued) Simulation - simulation of the passage of traffic across a junction with time-sequenced traffic lights to determine the best time sequences
- simulation of the Turkish economy to predict the effect of economic policy decisions
- simulation of large-scale distribution and inventory control systems to improve the design of these systems
Some of the problems that are solved using Operations Research techniques (continued) Simulation - simulation of the overall operation of an entire business firm to evaluate broad changes in the policies and operation of the firm, and also to provide a business game for training executives
- simulation of the operation of a developed river basin to determine the best configuration of dams, power plants, and irrigation works that would provide the desired level of flood control and water resource development
(Objective function)
b1 b2
. .
(Constraints)
bm
The objective may be to maximize a function (such as profit, expected return, or efficiency) or to minimize a function (such as cost, time, or distance).
Every problem will have certain limits or constraints within which the solution must be found. These constraints are: - the physical laws (which indicate the way that physical quantities behave and interact) - the rules of society (e.g., government regulations regarding environmental pollution, public health and safety) - the availability of resources (e.g., limits on materials, energy, water, money, manpower and information)
An example of an optimization problem: A small manufacturing firm that produces one item is interested in determining the optimal amount of the product. The objective of the firm is to maximize the profit.
First of all, the decision variable of the problem has to be specified. Here,
In order to determine the profit, the revenue and the total cost need to be considered. Revenue is generated by selling the product at a particular price: revenue = price * items sold, or
r=px
Total cost, on the other hand, has two components: Fixed costs (costs of being in business) - must be met even if the firm does not produce a single item (such as rent, license fees, etc.). Variable costs (costs of doing business) are influenced by the number of units produced (such as labor costs, raw material costs, etc.). total cost = fixed costs + variable costs total cost = fixed costs + (variable costs per unit) * (number of units produced and sold) total cost = f + c x
xC xD x0
(capacity limitation on the number of units produced) (demand should be met) (non-negativity constraint)
Models
Optimization Models
Heuristic Models
Deterministic
(values are known with certainty)
Stochastic
(values are not known with certainty)
2.2. Some Linear Programming Models A linear programming (LP) model seeks to optimize a linear objective function subject to a set of linear constraints.
The procedure consists of two steps: 1. Determination of the feasible solution space. 2. Determination of the optimum solution from among all the feasible points in the solution space.
This procedure is not convenient when more than three variables are involved.
Example 1: Giapettos Woodcarving, Inc., manufactures two types of wooden toys: soldiers and trains. A soldier sells for $27 and uses $10 worth of raw materials. Each soldier that is manufactured increases Giapettos variable labor and overhead costs by $14. A train sells for $21 and uses $9 worth of raw materials. Each train built increases Giapettos variable labor and overhead costs by $10. The manufacture of wooden soldiers and trains requires two types of skilled labor: carpentry and finishing. A soldier requires 2 hours of finishing labor and 1 hour of carpentry labor. A train requires 1 hour of finishing labor and 1 hour of carpentry labor. Each week, Giapetto can obtain all the needed raw material, but only 100 finishing hours and 80 carpentry hours. Demand for trains is unlimited, but at most 40 soldiers are bought each week. Giapetto wants to maximize weekly profit. Formulate and solve the above problem using the Graphical Solution Procedure.
Example 2: Hzl Auto manufactures luxury cars and trucks. The company believes that its most likely customers are high-income women (HIW) and men (HIM). To reach these groups, Hzl Auto has embarked on an ambitious TV advertising campaign and has decided to purchase 1minute commercial spots on two types of programs: comedy shows and football games. Each comedy commercial is seen by 7 million HIW and 2 million HIM. Each football commercial is seen by 2 million HIW and 12 million HIM. A 1-minute comedy ad costs 50,000 TL, and a 1minute football ad costs 100,000 TL. Hzl Auto would like the commercials to be seen by at least 28 million HIW and 24 million HIM. Hzl Auto wants to meet its advertising requirements at minimum cost. Formulate and solve the above problem using the Graphical Solution Procedure.
Example 3: A company owns two different mines that produce an ore which, after being crushed, is graded into three classes: high-, medium-, and lowgrade. Each grade of ore has a certain demand. The company has contracted to provide a smelting plant with 12 tons of high-grade, 8 tons of medium-grade, and 24 tons of low-grade ore per week. Operating costs are $200 per day for mine 1, and $160 per day for mine 2. The two mines have different capacities. Mine 1 produces 6, 2, and 4 tons per day of high-, medium-, and low-grade ores, respectively. Mine 2, on the other hand, produces 2, 2, and 12 tons per day of the three ores. How many days per week should each mine be operated to satisfy the orders and minimize operating costs? Formulate and solve the above problem using the Graphical Solution Procedure.
Example 4: A pie shop that specializes in plain and fruit pies makes delicious pies and sells them at reasonable prices, so that it can sell all the pies it makes in a day. Every dozen plain pies nets a 1.5 TL profit, and requires 12 kg. of flour, 50 eggs, and 5 kg. of sugar (and no fruit mixture). Every dozen fruit pies nets a 2.5 TL profit, and uses 10 kg. of flour, 40 eggs, 10 kg. of sugar, and 15 kg. of fruit mixture. On a given day, the bakers at the pie shop found that they had 150 kg. of flour, 500 eggs, 90 kg. of sugar, and 120 kg. of fruit mixture with which to make pies. Find the optimal production schedule of pies for the day. Formulate and solve the above problem using the Graphical Solution Procedure.
Example 5: A company produces two products: Model A and Model B. A single unit of Model A requires 2.4 minutes of punch press time and 5 minutes of assembly time, and yields a profit of 8 TL per unit. A single unit of Model B requires 3 minutes of punch press time and 2.5 minutes of welding time, and yields a profit of 7 TL per unit. If the punch press department has 1200 minutes available per week, the welding department 600 minutes, and the assembly department 1500 minutes per week, what is the product mix (quantity of each to be produced) that maximizes profit? Formulate and solve the above problem using the Graphical Solution Procedure.
Example 6: The Village Butcher Shop traditionally makes its meat loaf from a combination of lean ground beef and ground lamb. The ground beef contains 80 percent meat and 20 percent fat, and costs the shop 8 TL per kilogram; the ground lamb contains 68 percent meat and 32 percent fat, and costs 6 TL per kilogram. How much of each kind of meat should the shop use in each kilogram of meat loaf if it wants to minimize its cost and to keep the fat content of the meet loaf to no more than 25 percent? Formulate and solve the above problem using the Graphical Solution Procedure.
Example 7: A furniture maker has 6 units of wood and 28 hours of free time, in which he will make decorative screens. Two models have sold well in the past, so he will restrict himself to those two. He estimates that model I requires 2 units of wood and 7 hours of time, while model II requires 1 unit of wood and 8 hours of time. The prices of the models are 120 TL and 80 TL, respectively. How many screens of each model should the furniture maker assemble if he wishes to maximize his sales revenue? Formulate and solve the above problem using the Graphical Solution Procedure.
Example 8: Four factories are engaged in the production of four types of toys. The following table lists the toys that can be produced by each factory. The unit profits of toys 1, 2, 3, and 4 are; 50 TL, 40 TL, 55 TL, and 25 TL, respectively. Factory Toy productions mix A B C D 1,2,3 2,3 1,4 3,4
All toys require approximately the same per-unit labor and material. The daily capacities of the four factories are 250, 180, 300, and 100 toys, respectively. The daily demands for the four toys are 200, 150, 350, and 100 units, respectively. Formulate the above problem. Can you solve it using the Graphical Solution Procedure?
Example 9: A company makes three products and has available four workstations. The production time (in minutes) per unit produced varies from workstation to workstation (due to different manning levels) as shown below:
Workstation 2 7 12 3 4 8 9 Product 1 2 3 1 5 6 4 10 15 17
13 14
Similarly, the profit () contribution per unit varies from workstation to workstation as below: Workstation
Product 1 2 3 1 10 18 15 2 8 3 6 4 9
20 15 17 16 13 17
If one week, there are 35 working hours available at each workstation, how much of each product should be produced given that we need at least 100 units of product 1, 150 units of product 2, and 100 units of product 3? Formulate this problem as an LP.
???
locate an emergency service (police station, fire station, blood bank, etc.)
Figure 2
locate branch offices for banks locate supply centers for construction projects
Steps in a facility location decision: 1. Define the location objectives and associated variables. 2. Identify the relevant decision criteria. Quantitative - economic Qualitative - less tangible 3. Relate the objectives to the criteria in the form of a model, or models (such as break-even, linear programming, qualitative factor analysis, point rating). 4. Generate necessary data and use the models to evaluate the alternative locations. 5. Select the location that best satisfies the criteria.
Example 1: Locating a new plant using point rating Steps of the method: 1. Identify the factors.
2. Assign a point rating to each factor (this is the maximum point that can be achieved by an ideal location).
4. Select the candidate with the highest score as the location of the new facility.
Factor Nearness to market Availability of power Availability of raw materials Climate Housing Community services and attitude Transportation flexibility Labor and wages Laws and taxation Total
Candidate Maximum Point A 300 150 450 500 150 175 250 400 350 275 2850 300 400 100 125 150 275 200 100 1800
Candidate B 250 400 325 90 100 100 400 275 225 * 2165 *
method
Ten critical factors are identified for this problem.
The weight of each factor is selected from a range of [0,1], where; 0 is the lowest weight, and 1 is the highest.
The point that will be assigned to each candidate airport location is selected from a range of [0,10], where; 0 is the lowest point, and 10 is the highest.
Candidate A Factor Total area (m2) Soil conditions Distance to settlement centers Proximity to transportation facilities Suitability of weather conditions Passenger potential Height of the buildings in the surrounding Cost of land Suitability to the natural environment Proximity to strategic regions Weight (1) 1.00 0.80 0.60 Point (2) 10 8 7 Result (1x2) 10.00 6.40 4.20
0.75
6.00
2.25
6.00
2.25
0.85
5.10
5.95
2.55
5.95
0.95
5.70
2.85
8.55
5.70
7 5 9
9 9 10
3 5 5
9 10 3
0.35 Total
10
3.50 * 54.65 *
2.80 52.95
2.10 44.75
0.35 48.95
Some of the objectives of the plant layout process Minimize investment in equipment. Minimize overall production time. Utilize existing space most effectively. Provide for employee convenience, safety, and comfort. Maintain flexibility of arrangement and operation. Minimize material handling cost. Minimize variation in types of material handling equipment. Facilitate the manufacturing process. Facilitate the organizational structure.
1. Fixed layout / static product layout It is used when the product is too large or cumbersome (massive) to move through the various processing steps.
Rather than taking the product to the processes, the processes are brought to the product.
1. Fixed layout / static product layout (continued) Some examples: shipbuilding industry, aircraft industry,
2. Product layout / production-line layout It results when processes are located according to the processing sequence for the product. Material flows directly from a workstation to the adjacent workstation.
Product layouts are employed when one or a few standardized products with high-volume are produced.
2. Product layout / production-line layout (continued) Some examples: a car washing line, the final assembly line in the automotive industry.
3. Process layout / functional layout In a process layout, all machines involved in performing a particular process are grouped together. Hence, it consists of a collection of processing departments or cells.
Process layouts are used when there exist many low-volume, dissimilar products.
Process
layout
is
characterized
by
high
degrees
of
interdepartmental flow.
3. Process layout / functional layout (continued) Some examples: auto repair workshops, the different clinics (x-ray, cardiology, surgery, neurology, etc.) in a hospital.
4. Group layout / group technology layout / cellular layout It is used when production volumes for individual products are not sufficient to justify product layouts. But by grouping products into logical product families, a product layout can be justified for the family.
The group layout typically has a high degree of intradepartmental flow; it is a compromise (middle term) between the product layout and the process layout.
It possesses both the efficiency of the product layout and the flexibility of the process layout.
(continued)
Equipment Saw Lathe Mill Drill Weld Grind Paint Total reqs
Product layout 2 2 3 4 1 2 2 16
Group layout 1 2 2 2 1 1 2 11
Process layout 1 2 2 2 1 1 1 10
Forecasting is the process of analyzing the past data of a timedependent variable and predicting its future values by the help of a qualitative or quantitative method.
140 Number of products sold 120 100 80 60 40 20 0 1 2 3 4 5 6 7 8 9 10 Month
Manufacturing firms forecast demand for their products in order to have the necessary manpower and raw materials to support production.
Companies specializing in service operations forecast customer arrival patterns in an effort to maintain adequate staffing to serve customer needs.
Security analysts forecast company revenues, profits, and debt ratios, as well as general trends in financial markets, in order to make investment recommendations.
Why is forecasting important? better use of capacity, reduced inventory costs, lower overall personnel costs, increased customer satisfaction.
Proper forecasting
Poor forecasting
Forecasts should be sufficiently accurate and flexible to plan for future activities, and this subject highly depends on the forecasting technique that will be employed.
In selecting the appropriate forecasting method, the period (span) of the forecasting decisions plays an important role.
Used for: - facility location, - capacity expansion, - technology selection, - new product decisions,...
Used for: - production and inventory control, - labor level decisions, - allocation of financial resources,...
Table 1 summarizes some of the most commonly used forecasting methods together with their effective time horizons and relative application costs.
Table 1
An example of selecting the proper forecasting techniques during the life cycle of a product is given in Figure 5.
Figure 5
0 Month Series1
1. trend (a continuous long-term directional movement, indicating growth or decline, in the data).
7000 6000 5000 4000
400 200 0 0 2 4 6 8 10 12 14
2. seasonal variation (a decrease or increase in the data during certain time intervals, due to calendar or climatic changes. May contain yearly, monthly or weekly cycles).
3. cyclical variation (a temporary upturn or downturn that seems to follow no observable pattern. Usually results from changes in economic conditions such as inflation, stagnation).
4. random effects (occasional and unpredictable effects due to chance and unusual occurrences. They are the residual after the trend, seasonal, and cyclical variations are removed).
1. Collect historic data, graph the data versus time to aid in hypothesizing a form for the time series model, and verify this hypothesis statistically.
2. Select an appropriate forecasting technique for the time series model and determine the values of its parameters.
x = a + bt + t t
dependent variable where: independent variable
a,b
E ( t ) = 0
V ( t ) =
t ~ N (0 , )
Cov( i , j ) = 0 , for i j
the errors are uncorrelated random variables
Now, let us assume that there are T periods of data available (x1,...,xT). The unknown parameters a & b will be estimated such that, the sum of squares of the residuals is minimized.
t + =a +b x t t
T SSE = (residual of period t ) 2 t =1
T T 2 t)2 ) = (x a b SSE = ( x x t t t t =1 t =1
T SSE t) = 0 b = 2 ( xt a a t =1
T SSE t) t = 0 b = 2 ( xt a b t =1
t= x (1) + b a t
t =1 t =1 t =1
2 t + b t = t xt a t =1 t =1 t =1 T T T
T (T + 1) t= 2 t =1
&
T (T + 1)(2T + 1) t = 6 t =1
2
(T )[T + ] T + = a (T ) + b x
Example 1:
The following table displays the weekly sales of a car. Estimate the sales for weeks 6 and 10 using the linear trend model.
Week 1 2 3 4 5
20
15
y = 2,6x + 7,2
10
5 0 1 2 3 Week 4 5 6
How much of the total deviation in xt (dependent variable) is explained by t or the trend line?
Coefficient of determination
explained r = = 2 total ( xt xt )
2
2 ( xt xt )
0 r2 1
Displays the relative importance of the relationship between xt and t. Sign of r direction of the relationship r strength of the relationship
Correlation coefficient
r =r=
T t xt t xt
(T t
( t ) ) (T x
2
2 t
( xt )
1 r 1
(c) No correlation:
Example 2:
It is assumed that the monthly refrigerator sales in a city is directly proportional to the number of newly married couples in that month. The data is given below.
(T ) . (T ) and b b) Determine a
c) Determine and interpret r and r2.
Month 1 2 3 4 5 6 7 8 9 10 11 12
Number of newly married couples 100 110 96 114 120 160 150 124 93 88 104 116
Refrigerator sales (x 103 TL) 461 473 450 472 481 538 540 517 449 452 454 495
540 R ef rig era to r s ales 520 500 480 460 440 85 95 105 115 125 135 145 155 165 Number of new ly married couples
Example 3:
A magazine has conducted a survey on the number of patients who have died from lung cancer, together with the tobacco production in U.S.A. The result of this survey is presented below.
(T ) . a) Determine a (T ) and b
b) Determine and interpret r and r2.
Patients who have died from lung cancer (x 103) 26.7 27.4 28.4 28.7 28.6 27.5 26.1 24.7
The value of tobacco production in U.S.A (x 1012 $) 1319 1326 1387 1406 1390 1354 1293 1228