Main Part - Abdu
Main Part - Abdu
Main Part - Abdu
This report titled IMPACT OF TV ADVERTISEMENTS ON YOUTH is submitted in partial fulfillment of the requirements for the Degree of Master of Business Administration of Bangalore University. This study is an attempt to understand the impact of TV advertisement on youth. It also tries to evaluate the advertising effectiveness in establishing brand Patronage among the respondents. The objective of this study is to analyze the advertising effectiveness on consumers, to analyze the different medium through which the advertisement reaches maximum number of people in the market, to analyze the strategies that the Company should adopt such that the viewers turn into consumers like youth, The survey was conducted among the college students because they are most affected by the advertisement shown on television and are the biggest viewers of television. Questionnaire were prepared and distributed to get the suggestions about the effectiveness of TV advertisement. By the survey, I came to know about that TV is the most effective media than any other media to affect the lifestyle of people. From the conclusion of this study I can come to the know what strategies can be adopted such that the TV advertisement can be made more efficient. Like the creativity factor and humor attracts more viewers. The medium of advertisement that has to hire through which we can reach maximum number of people. And TV is one of the most efficient medium. The style, word and tone that has to be used in the advertisement that attracts more number of people. The type of feeling that is created by the advertisement and the strategies to adopt that attract the people toward those feelings. In research project the case study approach is taken. The products were carefully hand picked after countless discussions with professionals from the advertising fraternity.
INDRODUCTION
The advertisement industry has a tremendous impact on our youth. What some people see on television, they take for truth. They tell us what to wear (because everyone is wearing it), what to eat (because everyone is eating it), what to do (because everyone is doing it). The advertisers know how to appeal to our senses. They use peer pressure very heavily. "You need to wear these tennis shoes because (add a big name sports star) is wearing them and everyone else is going to wear them. You want to be cool don't you?" They have told our youth that sex is a recreation to be shared by all because, "Everyone is doing it". You have to have a fast car that can go 120 mph even though the speed limit is set at about half that. They have confused our youth with the difference between "need" and "want. Ok, I've said my piece. Have a blessed day and turn off the TV. "Today's youth are no fools and are far more sophisticated than they were 20 years ago, when many of today's youth advertising guidelines were written", says Jerry Mc Gee who ran perhaps the largest advertising agency. Marketing to the youth is a delicate issue. Because of the combination of color, sound and action, television attracts more viewers than any other medium (with the exception of cinema). TV is perceived as a persuasive medium of communication. Moreover, the youth is treated `special' audience. Besides these, gender-focus, gender-orientation are used as advertising techniques and strategies. These factors have provided the motivation to write this research paper. Advertising industry is a rapidly growing industry and determines to a considerable extent the GDP or the gross domestic product of any country. The advertising industry besides functioning as an intermediate between the manufacturers and the customers plays an important role in the economy of the Country. This industry necessitates investment for funding different resources. One cannot measure the degree of development by interpretation of inputs in the economy which yields some production. In the event when consumption levels far exceed than what is reckoned, this is not a means of triggering or bringing about transformation in
the culture, society or development in human resources or economy. What the time demands is optimum and efficient execution of advertising projects by involving appropriate technology along scientific lines. ADVERTISING INDUSTRY-FACTS: Movies, Internet, Print Media, broadcasting constitute 0.99% in approximately 57 countries in terms of economic growth worldwide. This ratio was found to be unaltered in the years 2008through 2009. It was observed that expenses incurred on advertising in the European countries exceeded the expenses incurred by United States of America in the year 2005. Reports also suggest that the trend of growth in the advertising industry may become sluggish in 2008, the ratio being 5.6%. This ratio may drop to 5.3% in the year 2009. 2007 through 2009 will see a majority of the emerging markets whose advertising markets are likely grow as much as USD19.2 billion. On the other hand, the stake in the global advertising market may escalate from 7.9%- 10.8% during the same period. It is apprehended that the advertising industry which contributed 0.96% towards the global GDP in the year 2007, is anticipated to escalate to 0.99% in 2009.
2.1- STATEMENT OF THE PROBLEM: TV advertisements and their impact on youth. 2.2 - OBJECTIVES OF THE STUDY:
To know whether TV ads are more `liked or not liked' than any other media. To know whether TV ads influence buyer to purchase, affect their lifestyle and Increase materialism. To know the best time to put the TV ads to get the maximum reach. To infer whether TV ads are able to convey the message they are intended to. To infer whether the information given in TV ads are reliable or not. To infer whether the advertisement play an important role in buyers purchase decision of any product. To study the `impact of television advertisement on youth'.
RESEARCH METHODOLOGY
2.4- RESEARCH APPROACH:
The research for this study is a Descriptive Research. A Descriptive Research is a type of conclusive research, which has its major objective. As the description or something, usually market characteristics or functions. It is preplanned and structured. Under this approach a cross-sectional study is conducted in which one sample of respondents is drawn from the target population and information is obtained from this sample one. This study is based on descriptive research approach comprises the following methods;
1- Primary Data:
Primary data refers to the data gathered for a specific purpose or for a specific research project. These data gives latest information. This type of data is obtained from original sources. In this study, primary data is collected through Questionnaire Method.
2- Secondary Data:
Secondary data refers to that which is compiled by some other than the other researcher for purpose not directly related to the research. These are readily available for processing. This type of data relate to past period. The sources used for such data types are as follows: Published materials such as periodicals and books like business periodicals, marketing journals, general business and trade magazines, 4ps , pitch etc. Computerized databases such as internet databases and off-line databases (information available on diskettes and CD-ROM disks).
2. Sampling Procedure
How should the respondents be chosen? The sampling technique chosen by Descriptive Random Sampling method. The study/research is a descriptive research; the main purpose of the study is description of present status of the companies services offered in market and forecast the attributes consumers expect in the service. This descriptive research includes surveys and fact-findings, enquiries of different companies. The main characteristic of this method is that the researcher has no control over the variables; he can only report what has happened or what is happening. The main objectives of the research is to study the overall outdoor advertising market in Bangalore.
Descriptive market research involves five steps: 1. Defining the problem and research objective. 2. The developing of information. 3. Collecting the information. 4. Analyzing the information. 5. Presenting the findings.
3. Sample Size
How many respondents to be surveyed: Due to time and other constraints, the size is 100 respondents. These samples of respondents are chosen randomly.
Ultimate consumer:
Ultimate Consumers refers to those individuals who buy goods and services for final use or consumption.
Data analysis:
The data collected are tabulated and classified as required. Statistical techniques such as frequency distribution, central tendency, percentages, etc., are used for analysis of primary data. Conclusions are drawn based on the analysis and findings of primary data.
INDUSTRY PROFILE
3.1- LITERATURE SURVEY:
Advertising on television was introduced in January 1976 in our country. Most of there search is what is aptly termed, `Market Research'. The primary objective of market research is to provide advertisers and advertising agencies with purely qualitative data about the access of exposure of selected audiences to the various mass media or to their various components. Marketing to children/youth is a delicate issue. Children and youth are heavy viewers of television. "Today's youths are no fools and are far more sophisticated than they were 20 years ago when many of today's advertising guidelines were written" said Jerry Mc Gee who ran perhaps the largest advertising agency. In addition, research has shown that more people switch channels during commercial breaks. The challenge is to create advertising which people would want to watch or to follow them where they go (to other media).
-Leo Burnett, quoted by Joan Kufrin, Leo Burnett: Star Reacher(1995), Chicago, IL: Leo Burnett Company, Inc., p. 54. "Advertising -a judicious mixture of flattery and threats." -Northrop Frye, quoted in Robert I. Fitzhenry, The Fitzhenry & Whiteside Book of Quotations, 1993, Canada: Fitzhenry & Whiteside Limited, p. 18. "Advertising may be described as the science of arresting the human intelligence long enough to get money from it." -Stephen Butler Leacock, quoted in Michael Jackman, Crown's Book of Political Quotations, 1982, New York: Crown Publishing Inc., p. 1. Advertisers include business firms but also museums, charitable organizations, and government agencies that advertise to various target publics. Advertisements are a cost effective way to disseminate messages, whether to build brand preference or to educate a nations people. Organizations handle their advertising in different ways. In small companies, someone handles advertising in the sales or marketing departments, who works with an advertising agency. A large company will often set up its own advertising department, whose manager` reports to the Vice President of marketing. The advertising departments job is to develop the total budget, and handle direct-mail advertising, dealer displays and other forms of advertising not ordinarily performed by the agency. Most companies use an outside advertising agency to help them create advertising campaigns and to select and purchase media. Global companies that use a large number of ad agencies located in different countries and serving different divisions have suffered from uncoordinated advertising and image diffusion. Advertising agencies need to redefine themselves as Communication companies and assist clients in improving their overall communication effectiveness.
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4. It is most efficient communication (very low cost per prospect) but it is least effective as a tool of a communication. 5. It is unable to reach prospects when they are in a buying mood. Hence advertisements have to be repeated and repetition involves additional cost. 6. Advertising, many a time lacks credibility and trustworthiness.
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The ultimate purpose of most advertising is to help the probability of the sale of the Product or a service. Advertising as a mode of promotion increases propensity to purchase-moving the prospect steadily, inch-by-inch, closer to a purchase decision. Of course, advertising is only one of several communication forces. It moves the consumer through successive levels such as unawareness, awareness, comprehension or recognition, conviction (intention to buy) and action purchase. Advertising goals may be divided into four stages of commercial communication as follows: 1. Awareness: the prospects must become aware of the existence of the brand or company. Awareness is the bare minimum goal of advertising. 2. Comprehension: the prospect must understand what the product is and what it will do for him. Comprehension level indicates that people are not only aware of the brand or company that they know the brand name and can recognize the package or trade market. But they are not yet convinced that they must want to buy. 3. Conviction: the prospect must be mentally convinced to buy the brand or the product. The conviction level shows brand preference and intention to buy the product in the near future. 4. Action: the prospect takes meaningful action. Purchase decision is duly taken.
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Cost: Television is very expensive, whereas newspaper advertising is relatively inexpensive. What counts are the cost-per-thousand exposures?
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ATTENTION:
It can be viewed as an information filter a screening mechanism that controls the quantity and nature of information any individual receives. Getting a consumers attention is not easy. An individual, overtly or accidentally, avoids exposure to stimuli. The advertising environment is truly cluttered; most major magazines have almost one -half of their pages carrying advertisements, the other half carrying editorial matter. Although all this advertising, it is not easy to create an advertisement that stands out enough to get noticed, processed, and remembered. The effectiveness of ads is reduced not only by the higher levels of clutter in general, but even more significantly by the proximity of ads for competing brands from the same product category.
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The situation is made worse in the broadcast media, especially television. Viewers have always had the freedom to do things while a program is being shown; including leaving the room mentally and physically, but the use of remote control devices has made channel switching endemic. Television advertisers today have to cope with the phenomena of zapping and zipping.
3.11-
CREATING
ADVERTIEMENTS
THAT
ATTRACTS
ATTENTION:
The attention filter operates at various levels of effort and consciousness. At one extreme is the process of active search wherein a receiver actually seeks information. He or she might solicit opinions of friends or search through magazines not normally read. Another level could be termed passive search. A receiver searches for information only from sources to which he or she is exposed during the normal course of events. The final level might be called passive attention. Here a receiver has little immediate need for the information and makes no conscious effort to obtain it, but some information may nevertheless enter the system. At all three levels, it is appropriate to discuss why a person obtains information so that ads can be designed to maximize attention. There are, of course, as many reasons as there are situations and individuals. However, it is instructive to examine four general motives for attending to informative stimuli. A first motive is to obtain information that will have a high level of utility for a person. In an advertising context, an individual will obtain product information that will help make better purchase decisions. Second, people may be motivated to expose themselves to information that supports their opinions- supportive exposure-and to avoid discrepant information. Third, there is a desire to be exposed to information that stimulates. Finally, people are motivated to find stimuli that are interesting to them. These motives will be examined in turn.
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Age 20 21 22 23 24 25 TOTAL
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Ag eProfile
35 30 25 20 15 10 5 0 20 21 22 23 24 25 6 14 10 30 22 18
No. of Respondents
Interpretation:
The sample mainly comprises of youngsters in the age group between 20-25 as it was felt that the young age group will be more exposed to all kind of advertisements and current happenings in the soft drinks, consumer products and automobile industry.
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G ender Profile
70 60 50 40 30 20 10 0 Male Fem ale 32 64
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TV advertises its product trough all mediums viz. Television, print, outdoor and others. The Table shows the most influential mediums according to the samples: TABLE 4.1
Mediums
No. of Respondents
50 18 26 6
100
Interpretation:
No doubt television is the most dominant medium with 50% of respondents going for it, others mediums like hoardings, print media have their small share in the Graph: CHART 4.1
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Influential Medium
60 50 40 30 20 10 0 T.V Hoardings PrintMedia Others 18 6 26 50
3d Funny Story
16 36 28
Encourage 20
TOTAL CHART 4.2 Following is the column graph of most watched Ads by the respondents: 100
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Interpretation:
As per the chart it is clear that funny is the most watched Ads, 36% of samples like funny, story is the next watched which accounts 28% of share other watched Ads like 3d and Encourage types for the rest.
Table 6: Television Ads: Confusing vs. Conveying Confuse Percentage Convey Percentage the the % %
Viewers Message
11 13 24
39 37 76
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Of the respondents, 23% said that the advertisements which were being flashed confused the rest, Of these a little less than two-thirds were females. 77% of the respondents said that the advertisements conveyed the message and did their job. Following is the chart representation of responses regarding the question that TV ads make you confuse or not. CHART 4.3
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Following is the pie graph representation of responses regarding the Ads influence on viewers given below: CHART 4.4
TVAds InfluenceViewers
16%
Interpretation:
53% of respondents said that TV ads influence them positively, 31% said TV ads influence them negatively.16% said TV ads dont influence them anyway.
Yes No
41% 59%
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TOTAL 100%
The pie chart for the responses is given below: CHART 4.5
41%
Yes No
59%
Interpretation:
When asked most of the respondent said that FMCG products like toothpaste, and daily use items ads influence them to make purchase. So it can be inferred that when purchase is less capital intensive and buyer have the tendency to switch brands ads impact them most.
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Following is the table shows according to the respondents, which is the best time to put the ads on TV. TABLE 4.6 Timing No.of Responden ts 16 22 29 33 100
Following is the bar chart representation of the data given above: CHART 4.6
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Interpretation:
TV advertisements are watched all the time in the day but night has been the best time when people watch TV most and they come across with ads.
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TABLE 4.7
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Interpretation:
Although all the product categories ads influence the viewers but specifically FMCG and automobile products ads are very influencing, although not given in the options respondents could recall few other categories ad like jobsites, matrimony sites etc.
Response 30 24 18 12 10 6 100
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CHART 4.8
Interpretation: As per the chart it is clear that coca cola is the most preferred
brand,60% of samples like coco cola, Pepsi is the next preferred which accounts 48% of share other brands like 7 up, fanta ,sprite accounts for the rest.
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TABLE 4.9
Factors Taste
Response 40
12 8 100
CHART 4.9
Influencinga B rand
45 40 35 30 25 20 15 10 5 0 Taste Adverticem ent Flavour Retailer Other 24 16 12 8 40
Interpretation:
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As per the response it is very interesting to note that 40% of samples consider taste as the main factor while buying a particular brand of soft drink, about 24% of sample are of the opinion that advertisements play a great role in their buying, rest of the samples are influenced by the flavor and retailer.
Brand 26 20
18
36 100
The following column chart shows preferred brand of soft drinks: CHART 4.10
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B randof D eo S pray
40 35 30 25 20 15 10 5 0 Axe ParkAvenue Cinthol Others 26 20 18 36
Interpretation:
As per the chart it is clear that Axe is the most preferred brand,26% of samples like axe, Park Avenue is liked by 20%. Majority of people responded for others as they felt that their brand is not in the list.
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CHART 4.11
Response 22 16
18
34 10 100
F actorsInfluencinga B rand
40 35 30 25 20 15 10 5 0 Frgrance Retailers Price Adverticement Others 22 16 18 10 34
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18 10 100
The following column chart shows preferred brand of two wheelers: CHART 4.12
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T woWheelers
40 35 30 25 20 15 10 5 0 Bajaj Honda Herohonda TVS Others 16 22 18 10 34
Interpretation:
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As per the chart it is clear that Hero Honda the most preferred brand with 34% of samples. Bajaj is liked by 16%. Others contributed rest 50%,contributed 22% by Honda.18 and 10% by TVS and others respectively.
This is a very important question to know the main factors behind buying a particular brand; The following table portrays the opinion of the samples. TABLE 4.13
Factor influencing the purchase of two wheelers shown in the below column graph: CHART 4.13
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F actors
30 25 20 15 10 5 0 14 10 6 28 24 18
Interpretation:
As per the response it is very interesting to note that 28% of samples consider style as the main factor while buying a particular brand of two wheelers, while only about 10% of samples think that advertisements play a role in
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their buying, rest of the samples are influenced by the price, fuel economy and comfort.
The following graph chart shows preferred brand of Supermarkets: CHART 4.14
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Interpretation:
As per the chart it is clear that Big bazaar is the most preferred brand,24% of samples like bigbazaar, vishal mega mart is the next preferred which accounts 20% of share other brands like Westside ,globus and shopper stop account for the rest.
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TABLE 4.15
Response 30 22 16 24 8 100
The following column graph shows the opinion of the samples: CHART 4.15
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T og o for aB rand
35 30 25 20 15 10 5 0 Price Am bience Variety Advertisement Other 8 30 24
22 16
Interpretation:
As per the response it is very interesting to note that 30% of samples consider price as the main factor while buying a particular brand of supermarket, about 24% of sample are of the opinion that advertisements play a great role in their buying, rest of the samples are influenced by variety and ambience.
4.16) THE PRODUCT INFORMATION GIVEN IN THE TV ADVERTISEMENT: SATISFACTORY AND RELIABLE:
The following chart shows that the TV advertisement are satisfactory and reliable depends on the respondents: TABLE 4.16
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Response 28 24 18 16 14 100
CHART 4.16
30 25 20 15 10 5 0
28
S atisfactoryand Reliable
24 18
16
14
Very
Somewhat
Undecided
Not Very
Not at all
Interpretation:
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Of the respondents, 28% said that to a greater extent the product information given in the TV advertisement was satisfactory and reliable. 24% of the respondents said that to some extent, 18% were undecided, 16%were not very satisfied with the product information given in the TV advertisement. Options Yes No TOTAL Response 76 24 100
The following pie chart shows the opinion of the samples: CHART 4.17
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L ifestyle
24
Yes No
76
Interpretation:
From the pie chart given above it is clear that 76% people think that ads displayed on TV Affect their lifestyle and only 24% people think that their lifestyle is not affected by the TV Ads.
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The objective behind this question was to know whether advertisement tend the customer to increase their materialism. And the responses were as following: TABLE 4.18
Response 64 36 100
The following pie chart shows the opinion of the samples: CHART 4.18
Materialism
36 Yes No 64
Interpretation:
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From the pie chart given above it Is clear that ads influence majority of people to increase their materialism. As 64% people responded positively and only 36% responded against it.
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5.2 SUGGESTIONS:
As youth is the main target, aggressive advertising also comes into picture, where the main motive is to grab the marketing opportunities. In todays generation, youth play a major role in advertising and they possess the highest potential in buying. Advertising has a strong impact on youth as they get attracted to almost all types of advertisements. Steps should be taken to improve the concepts of advertising so that it reaches the right segment of the audience, i.e., youth. Information given along with the advertisements should be reliable and satisfactory. Celebrity endorsement also plays a major role in advertising and also in grabbing the attention of the young customers. A celebrity preference for a particular brand gives out a persuasive message and hence the selection of the celebrity should be careful enough, i.e., the public should be aware of the celebrity used. The advertising agency should take necessary steps to convince the customer with the price and the quality associated with the product/service. The information provided with the advertisement, should not mislead the youth generation and the advertisement should make the customers buy the product or service. Finally, steps should be taken to make the advertisements informative, appealing and entertaining.
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5.2 CONCLUSIONS:
In today's marketing concept the focus is on the consumer, his needs and requirements, rather than on the product. Naturally all media of advertisements begin with the customer and ends with the consumer. In order to sell a product persuasive and pervasive communication is essential. Basically through television advertisements there is a promotion of information which influences people. An advertisement gives the message about the product in a very natural way. This research was conducted to see the impact of advertisements on the young generation. From the survey conducted, it was clearly found that television advertisements create a very strong impression on the youth. The advertisements, which are being flashed in the television very often, are effective. Through the frequent flashing of advertisements, the advertiser keeps in touch with consumers. The viewers also remember the product and buy them. The quality of advertisements and its social acceptance are the two sides of the same coin. Advertising has to reflect social norms, values and aspirations or else it will be irrelevant and wasteful. Imposition of such discipline is preferable. Another problem television advertisers confront is the tendency of viewers to switch channels, called `zapping' or leave the room during commercial breaks. Because of television viewers' strong patterns of commercial avoidance, commercials have to be intriguing, intrusive and likable. Television advertising professionals in developing countries have to be fully aware of the challenges and the responsibility thrust upon them by virtue of a vast unexploited potential, on one hand, and the resistance they encounter from various quarters on the other. This requires their looking beyond their own narrow areas of
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operation. A great deal of cooperative Endeavour is required in order to put advertising on a sound footing. This has to be backed by research, the lack of which is a major draw back for advertising. Advertisers should understand that improperly prepared advertisements can cause physical, mental or moral harm to the consumers. They should not exploit the credulity and lack of experience of consumers for a mere profit. In addition, parents must educate youngsters to became responsible and informed consumers' says the American Academy of pediatrics. As more and more parents spend more time producing income and less time tending their children, the burden of responsibility falls increasingly on the advertiser. Parents and teachers have a responsibility to teach youth about the realities of a commercial world, just as they teach how to cross a road safely. On the other hand, effective television commercials can achieve audience acceptance if they are well done and they can minimize viewers' patterns of avoidance if they are intriguing as well as intrusive. In short, youngsters are, without doubt, attracted to advertisements. So the onus is on the advertisers, not to produce any advertisement which will mislead the uninformed. Knowing the considerable impact of advertisements on youth, the advertisers must create advertisements which are both realistic and moral.
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QUESTIONNAIRE
Dear Sir / Madam, I ABDULLAH MN studying in M.B.A. IV Sem. at City College, Jayanagar, Bangalore, am making A study on Impact of TV advertisements on youth. I would be appreciated if you convey your opinion on the different questions included in this questionnaire. Name: Age: .. Gender: Male Female
Occupation: .. 1) Advertisements on which media grab your attention than others? T.V Hoardings Print media Others
2) Which ad do you most frequently watch/come across? -----------------------------------------------------------------------------------------------3) Do the ads make you confuse about the products? Yes: No: 4) Have you ever been positively or negatively influenced by the ad? Yes: No: 5) Has it influenced you ever to make a purchase? Yes: No: 6) At what time do you watch the ad? Morning Afternoon
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All
8) Which soft drink brand you always prefer to go for? Coca cola 7Up Thums Up Pepsi Sprite Others
9)Which factor influence you most in your preferred soft drink brand to go for it? Taste Retailer Advertisement flavor Other
10) Which deo sprays brand you like most? Axe Park Avenue Cinthol others
11) Which attribute you like most about it? Fragrance Advertisement Retailers Price Other
12) Which two-wheeler manufacturers model you prefer/will prefer? Bajaj Honda Hero Honda TVS Others
13) What makes you to prefer this brand? Advertisement Style Fuel economy Price Comfort Others
14) Which superstore you always prefer over others? Big bazaar Globus Westside Vishal mega mart
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Shopper stop
Others
15) What makes you to go for this superstore? Price Advertisement Variety Ambience Others
16) How Satisfactory and Reliable were the claims made in the advertisement? Very Undecided Somewhat Not very Not at all
17) Does the ads displayed affect your lifestyle? Yes: No: 18) Does the ads influence your materialism? Yes: No: 19) Your opinion on the ads & their influencing ability? --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Thank You
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BIBLIOGRAPHY BOOKS:
Gupta C B (1990), Business Studies, Tata McGraw-Hill Publishing Company Ltd. Philip Kotler (1988), Principles of Marketing, Prentice Hall of India Private Ltd.
MAGAZINES:
4p Retail biz Business Standards
WEBSITES:
www.google.com www.wikipedia.com www.TVadvertisment.com
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