Management Trainings H&P General
Management Trainings H&P General
Management Trainings H&P General
Content
Details of the Proposal Summary / Scope of This Proposal Objectives of Horvth Academy Training program Horvth Academy Training offering Overview Strategic management How to manage strategy design and implementation Balanced Scorecard (BSC) How to translate strategy into actions Human Resource management and Controlling Process Management Supply Chain & Logistics Management Procurement Controlling Sales Controlling Increasing customer value Activity Based Costing (ABC) Controlling Basics Cost Accounting - From financial accounting to Cost accounting Planning and Budgeting Performance Measurement Project Controlling Finance for Nonfinancial Managers Training Agenda for a 1 day training Business Games & Simulation, Examples page 4- 29 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22-24
Content
page Details about Horvth & Partners Horvth & Partners - Who we are? What makes us different? Our field of expertise No. 1 in Controlling Our service approach The Horvth Academy Our Training Phylosophy In-house trainings Business simulations Background information CFO Panel Project examples 25-46 25 26 27 28 29 30 31 32 33-36 37-38 39-46
Horvth & Partners Management trainings: How to manage and improve business performance
Participants will be enabled to Assess/ Evaluate the development stage of Performance Management inside the organization (strategy, process management, organization & controlling) Achieve alignment of Performance Management with the organization`s strategy and objectives of Determine and plan the steps to bring performance management/ management control/ controlling to a higher level Manage critical issues/ aspects in internal projects in order to increase performance and profitability Participants will walk away with State of the art tools and techniques Checklists and practical advice they can immediately apply Step-by-step guide for getting started and getting results
Our trainings will help your employees to better understand the business and the components of performance management
Horvth & Partners Training offerings
Strategic Management & Innovation Strategic Management Balanced Scorecard How to succesfully implement strategy BSC Live! (business simulation) HR Management and Controlling Process management & Organisation Process management Supply-Chain Management Procurement Controlling Activity Based Costing (ABC) Factory (business simulation) Controlling Controlling Basics Cost Accounting and Management Planning & Budgeting Performance measurement with Key Performance Indicators Sales Controlling Project Controlling Finance for Nonfinancial Managers
Strategic Management
Content
What exactly means strategic? The Strategic Management process Analyzing the competitive environment of a company: Trends/ scenarios/ technologies, markets/ clients, industries, competitors, success drivers Defining the strategic framework of the Company: Vision, Mission, Target position, business model, strategy options, strategic objectives Discussion of real cases and examples Implementing strategies: How to deploy and communicate the strategy? Linking strategy with action: how to link strategic objectives with budgeting and performance management? Balanced Scorecard and strategic actions
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in strategy development and implementation, planning, performance measurement 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
Balanced Scorecard
Content
BSC - the solution to challenges in strategic management How to implement the BSC in Companies? Prepare for BSC implementation Strategic framework for the BSC Determine strategic objectives, link strategic objectives to Strategy Maps, deterimine KPIs and strategic actions Managing the Roll-out of the BSC Case study BSC implementation Linking the BSC with other Management tools Empirical data on BSC implementation
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in strategy development and implementation, performance management, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
Human Resource Management and Controlling: How to manage your Human Resources efficiently
Objective
Provide theoretical background and practical know how on strategy based Human Resource Management and Controlling Determine current status and improvement potentials in Human Resource Management in your company Interface between Strategic and Human Resource Management Deriving key skills and qualifications from strategy Trends in Human Resource Management and Controlling Human Resource Management as a value driver Balanced Scorecards in Human Resources Management Human Resources tools: Linking strategy with target setting Setting up strategic incentive systems Human Resource Controlling: HR Planning and Reporting, HR Key Performance Indicators
Content
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in human resource management, planning, performance management, controlling, finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
Process Management
Objective
To provide the relevant information and practical advice on how to implement and benefit from Process Management Process Management Basics
Content
Clarification of key terms: process, process management Potentials and limitations of process management How to implement Process Management in a Company Mapping processes Structuring a process model Analysing and identifying improvement potentials in processes Process monitoring and reporting Critical success factors in Process management Challenges and pitfalls
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in processes and organization, performance management, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
Objective
Participants will be enabled to determine improvement potentials within the supply chain and Logistics Supply Chain Management (SCM) a temporary fashion?
Content
Basic idea and concept of SCM How to develop a SCM strategy Identification, -assessment and selection of a SCM strategy Roles and responsibilities within SCM The SCOR Model how to manage SCM processes Supply Chain Operations Reference Model (SCOR) How to implement SCM Risks, pitfalls and success factors for implementing SCM Key performance indicators: How to control SCM Role of procurement within SCM
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in supply chain, procurement, logistics, warehousing, performance management, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Procurement Controlling
Procurement Controlling
The participants should understand the concepts, tasks and tools of Procurement Controlling
Objective
Participants are enabled to evaluate the current situation of Procurement, to identify the major controlling tasks in Procurement and to implement improvement measures Introduction to Procurement and Procurement Controlling Procurement as a direct driver to improve overall business performance The procurement process Definition and organization of procurement controlling Measuring performance and reporting (KPI) for procurement Savings and synergy realization in procurement Exercise: Maturity evaluation for procurement organization Future trends of the procurement controlling Total cost of ownership Risk analysis
Content
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in supply chain, procurement, performance measurement, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Sales Controlling
Content
Customer satisfaction and Customer Relationship Management (CRM) Customer Value Management: Measuring the customers` value Customer Lifetime Value Customer segmentation and managing the customer portfolio New Pricing strategies, Terms and Conditions Product profitability: Product Life Cycle Calculation and Profit Margin Calculation Controlling for Multi-Channel Sales strategies Working Capital Management in Sales KPIs and Reporting in Sales
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in sales, retail, logistics, performance measurement, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Activity Based Costing (ABC) How to control and manage indirect costs
Objective Content
To provide know how and practical advice how to implement Activity based Costing (ABC) in companies and how to manage and reduce indirect costs Activity Based Costing Terminology and Basics Fields of applications Implementing ABC Organizational frame conditions Implementation steps How to structure internal processes How to collect cost information and to calculate activity costs Managing indirect costs with ABC Integrating ABC into other cost management tools e.g. profitabiliy calculations for products, regions, clients IT solutions for ABC
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in process management and organization, performance management, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Controlling Basics
Objective
To clarify key requirements, links and interdependencies of Controlling with other management processes within the Company Controlling a new management tool
Content
Why do companies need Controlling? Basic terminology Implementation of an efficient Controlling system within the company What are the key processes of Controlling? What is the role of the Controller Components and structure of key Controlling instruments From financial accounting to management accounting Cost accounting Planning and budgeting Key Performance Indicators (KPI) and performance measurement
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in performance management, planning, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Cost Accounting
Content
Introduction to Cost Accounting - Basics and terminology Principles and elements of Cost Accounting Cost Type Accounting: what kind of costs occured Cost Center Accounting: who is responsible for the costs Cost Unit Accounting: what cost have to be covered by which product or service? Internal Cost allocation: what are the rules for allocating indirect costs Profitability calculation Cost management tools: Target costing, Activity based Costing (ABC) New trends in Cost Accounting
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in performance measurement, planning, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Objective
Enable participants to evaluate Planning and Budgeting in their companies and to determine improvement potentials Corporate Planning - Basics
Content
Strategic Planning Strategy formulation Strategy implementation Value based management Operational Planning / Budgeting Principles and processes Profit & Loss, Balance Sheet, Cash Flow Integrated planning New trends in Planning and Budgeting Beyond Budgeting
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in planning, budgeting, performance measurement, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Performance Measurement
Objective
Participants will learn how to develop and improve KPIs and Performance Measurement systems in their Company
Content
Relevance of KPIs for performance measurement Overview on Performance Management: concepts, tools, processes Different types of indicators Stratgic vs. operational, Financial vs. non-financial Leading vs. results How to define and build Performance Measurement systems Software solutions for Performance Measurement: Steps to select a Performance measurement software Critical success factors
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with responsibilities in planning, budgeting, performance measurement, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Project Controlling
Objective
To facilitate participants to determine project risks and to implement specific Project Controlling tools
Content
Project Management and Project Controlling: terminology and basics Project Controlling phases and tasks Controlling tasks in the different project phases Identifying project risks Risk mitigation methods and tools Evaluation and quantification of risks Project reporting Linking Project Controlling with regular Controlling IT Tools for Project Controlling
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals from all fields of activities involved in project activities
1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Finance for Nonfinancial Managers: Understanding the financial side of the business
The training is based on the business simulation Value Manager, a board-based, competitive simulation
Objective
The participants should understand how performance is measured on a financial basis and will be enabled to understand the financial aspects of entrepreneurial decisions Introduction Business simulation, year 1: business transactions, preparation of financial statements, performance evaluation Financial statement analysis The concept of value based management Business simulation, year 2: Preparation of a strategy, business transaction, preparation of financial statements, performance evaluation Cash Flow as a performance indicator: Cash Flow concepts Business simulation, year 3: business transactions, preparation of financial statements, performance evaluation
Content
Methodology
Presentation, case studies and group work, real-life examples and exercises, discussions
Managers and professionals with little or no background in performance management, controlling and finance 1-2 days (depending on the number of delivered case studies and exercises) The trainings can be delivered in Romanian or in English language(on request)
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Responsible H&P
Business Simulation
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Benefits: A computer program simulates the value creation process and participants decisions Complex business situations may be simulated Can be used as a distance learning tool
Disadvantages: Computer calculations are not transparent (black box) Set-up time for participants and technical equipment required
Board-based simulations
(e.g. Factory)
The value creation process and participants decisions are simulated using coins on a game board
Benefits: Direct visualistion of every action taken during the simulation Can be completed within 1 day
Object-based simulations
(e.g. BSC Live!)
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Who we are
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Concept
IT Realization Training
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No. 1 in Controlling
No.1 in Controlling
Aber in acht Themenfeldern liegen die Spezialisten vorn, und zwar zum Teil mit betrchtlichem Vorsprung: Horvth & Partners siegen im Controlling, ... managermagazin, 8/2006, Seite 34
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Industries Automotive Chemicals,Oil, Pharmaceuticals Consumer & Industrial Goods Financial Industries Media & Telecom Public Management Retail Transportation Utilities Other Industries
IT Realization
Training
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Concept
IT Realization Training
(Horvth Akademie)
Horvth Academy
Simulation Games Individual Coaching
Conferences
www.horvath-akademie.com Die Horvth Akademie 2007
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In-house Training
Project Management
Optional support during the entire process from determination of requirements through knowledge transfer and evaluation
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Business simulation
Business simulation = Learning beyond power point slides and flip charts
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Business simulation
10%
20%
30%
of what we read
of what we hear
of what we see
of what we do ourselves
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Business simulation
...
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Business simulation
The Horvth & Partners approach of using business simulation in management training
Introduction, Making up of teams Simulation period 1: Normal business Evaluation of period 1: Analysis of results Analysis of customers annual report, Presentation of customers KPIs,
(example)
Additional case-study
(example)
...
Create added value for the customer by integrating customer-specific training elements into the business simulation Use the synergy of H&P know-how and the business simulation methodology
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CFO Panel
Finance
Innovationen Innovation
Based on a benchmark database on main controlling, accounting and finance processes Yearly web-based data collection and evaluation on objectives
Best Practices
Benchmarking
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CFO Pannel
Process
Strategic Controlling und Strategic Planning Operational Planning Cost Accounting and Financial Statements Calculation and Prices Reporting Investment Controlling Project Controlling Group Controlling, M&A Functional Controlling (Sales, R&D, Production, Processes ...) Improvement of Tools and Methods
3,79 7,01 4,21 5,58 6,31 3,68 6,66 2,33 9,31 2,36
0,05 0,36
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Project examples
The duty
In the last years HL has strongly developed. The most important clients are: Renault-Dacia, Tiriac Automobile (importer for Mercedes, Chrysler, Mitsubishi, Hyundai and other brands). Due to the strong and fast development became necessary the customization of internal processes and Control instruments to the companys need.
The solution
Developing and delivering of a client-specific training on Process Management and KPIs. The content of the training: Anchoring of a common understanding and knowledge of Process Management and KPIs Knowledge of the relevant methods and their field of application (e.g. Process optimization, Performance Measurement and Process KPIs) Strengthening process oriented thinking, working with client-specific exercises (examples, exercises and KPIs from the clients organization) the organization
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Project examples
The duty
BRM Business Consulting was the organiser of the open seminar on Procurement Controlling. Horvath & Partners was responsible for delivering the training.
The solution
Conception and delivering the open training on Procurement Controlling. The content of the training: Procurement as a direct driver to improve overall business performance The procurement process Definition and organization of procurement controlling Performance measurement system and reporting (KPI) for procurement Savings and synergy realization in procurement Future trends of the procurement controlling Exercise: Maturity evaluation for procurement organization
Project examples
Holding
A
Subsidiary Subsidiary Subsidiary Subsidiary
The challenge: Knowledge sharing related to key questions of performance oriented company control
H
Contents:
RO
CZ
PL
Generating a common understanding regarding the importance of the central control within the company Stimulate the collaboration between the centralized and decentralized company control
Center-Control and profitability analysis within the trust Planning and budgeting processes Company specific figures Investment calculation technique and decisions Strategic management The solution: Conception and completion of a consistent training module In particular cases, individual coaching Languages: German, English, Hungarian, Czech, Polish
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Project examples
The challenge: Coherent mediation of an introduced, but less communicated, value management concept (top figure= EVA) in a short time to a large target group Highlighting own lever for value increase Generating responsibility for personal value contribution Creating premises for achieving active control aligned with the EVA-Concept The solution: Target group specific Training-Roll-Out in collaboration with a cooperation partner
Top Management
Target group Top-Management: Workshop including business game and case-study (1,5 days)
Managers
Further employees
Use of a client specific company business game and case-studies (e.g. for investment and MoB decisions etc) Languages: German, English, Spanish
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Project examples
Description of area specific value drivers and expected value propositions Creating premises for active value oriented control
6.
The solution: Creation of a company specific Web Based Training (total training duration ca. 4 h) in collaboration with relevant operating departments of the client Including a simulation tool, as well as area specific exercises Implementation based on Macromedia-Technology Languages: German, English
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Project examples
Make employees understand that companies are complex and cross-linked entities and that producing activities has to be seen as processes Conversion of business data into practical perceptions and decisions Dealing with complex decisions under uncertain situations
Propdeutik
The solution:
Operatives KostenManagement Strateg. KostenManagement Strateg. Planen und Handeln
Drawing up a General Management Curriculum including propaedeutic and integration into the leaderships development program
Simulationsperioden Impulsvortrge etc.
Settling the basis for a PC based company simulation (competitive situation) Business simulations, discussions and detailed analysis
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Project examples
The challenge:
1. Tag
08:00 Uhr
Vorstellung, Zielsetzung, Erwartungen der TN Einfhrung ins Thema (Spielerluterung, grundstzliche Begriffe) Dechant H&P Rckblick und Offene Fragen H&P H&P H&P H&P Zeiss H&P Vertiefung 4: Cash-Flow, Wachstum und Vermgensmanagement Simulation A&O, Jahr 3 Vertiefung 1: EVA Ziele und Umsetzungsbeispiele bei Carl Zeiss Dechant Ableitung und Diskussion eigener Manahmen der Trainingsteilnehmer Zusammenfassung und Feedback H&P H&P H&P H&P H&P
2. Tag
08:00 Uhr
Referesh participants basic management know-how Integration of the newly established system of valuebased management (what is new what remains?) Produce responsibility for own value contributions by the participants Enable and motivate to manage in a value-oriented way
10:00 Uhr
H&P
10:00 Uhr
12:00 Uhr
12:00 Uhr
14:00 Uhr
14:00 Uhr
16:00 Uhr
Zwischenfazit
16:00 Uhr
The solution: business simulation additional elements Customizing of a standard business simulation in order to integrate value-based management Dovetailing the business simulation with presentations on VBM at Carl Zeiss AG Integrated presentation of Carl Zeiss best practice examples of VBM
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Project examples
Client company was transformed from a state government authority into a market-oriented real estate company Provide basic management know-how Provide knowledge in newly designed BLB NRW management and controlling tools Enable participants to use these tools in their every day work The solution: Realisation of a client-specific business simulation (Immobilien-Profi) Integration of the business simulation into a 3-day training sequence Roll-Out of this training sequence in the central BLB office and 12 regional subsidiaries
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