QUESTION OF BUSINESS COMMUNICATION & EXECUTIVE EFFECTIVENESS

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The most effective way of communication Correct Answer Written Your Answer All of above Multiple Choice Single Answer Question It can be used as legal record which may be used in the court of law Correct Answer Written communication Your Answer Written communication Multiple Choice Single Answer Question Barrier for written communication can be Correct Answer Language Your Answer All of above Multiple Choice Single Answer Question These are permanent records for business Correct Answer Business letters Your Answer Business letters Match The Following Question Written Communication Business letter Outward Number Inward address Head Address True/False Question Correct Answer Your Answer

Correct Answer Non- Direct communication legal evidence Further reference Receivers address Senders Address

Your Answer legal evidence Non- Direct communication Receivers address Senders Address Further reference

Signature is written above the complimentary close False True

Multiple Choice Single Answer Question What do you think is necessary to perform a specific job in a

Correct Answer Your Answer

desired manner? Advice Administration

Multiple Choice Single Answer Question In business communication you can put the message in writing as Correct Answer Options a and b Your Answer Letter Multiple Choice Multiple Answer Question The different kinds of listening are as follows Correct Answer Discriminative listening , Evaluation listening , Emphatic listening Your Answer Emphatic listening Multiple Choice Single Answer Question When we cross our legs or fold our arms across our chest while we talk, would indicate that Correct Answer Closing off communication Your Answer Closing off communication Multiple Choice Multiple Answer Question The thoughts and feelings conveyed can be Correct Answer Positive , Negative Your Answer Positive , Negative , Indirect Multiple Choice Multiple Answer Question Eye contact is very important in Correct Answer Face to face communication Your Answer Face to face communication Multiple Choice Single Answer Question Group members should be reminded in between about the Correct Answer Time status Your Answer Time status Multiple Choice Multiple Answer Question Rooms selected for meetings should be Correct Answer Well ventilated , Quite , Adequate lighting Your Answer Well ventilated , Quite , Adequate lighting

True/False Question Correct Answer Your Answer

All manager of the organization should be involved in the meeting irrespective of whether they contribute to the meeting or not False False

Multiple Choice Multiple Answer Question Before starting any activity it becomes necessary to stop and think about Correct Answer The objective , The alternatives , Cost involved Your Answer Options a and b True/False Question Correct Answer Your Answer

Goals promote enthusiasm in an organization True True

Multiple Choice Single Answer Question Time Management Correct Answer Using your time carefully using a good strategy Your Answer Using your time carefully using a good strategy True/False Question Correct Answer Your Answer

Working away from home make it easier to focus on your job True True

Multiple Choice Single Answer Question Worrying about risk is truly the shortest route to Correct Answer Ineffectiveness Your Answer Effectiveness Multiple Choice Multiple Answer Question Sometimes stress can be Correct Answer Positive prompter , Motivator Your Answer Motivator Multiple Choice Multiple Answer Question In the alarm stage the body releases hormones which causes Correct Answer Increase in heartbeat , Increase in perspiration , Slows digestion Your Answer Increase in perspiration

Multiple Choice Multiple Answer Question Some of the strategies to prevent stress from becoming distress are Correct Answer Develop proper perspective , Work in areas of strength , Avoid rat race Your Answer Develop proper perspective True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer

Worrying about risk is the route to effectiveness False True

The environment where people compete fiercely is called human race False True

Sometimes one has to give up what is merely good in order to do what is best True True

Multiple Choice Multiple Answer Question The achievement of success is a process that Correct Answer Takes time , Includes people , Requires hard work Your Answer Takes time Match The Following Question Correct Answer You can usually learn perspective another persons interest almost immediately if you are There is nothing on earth people more important than Treating other people well positive thinker and making them feel important is a part of being a Few things can damage a trust friendship more quickly or

Your Answer perspective

people positive thinker trust

more severely than when a person breaks These are the forceful Arguments attempts to change another persons point of view.

Arguments

Multiple Choice Multiple Answer Question Element of communication would include Correct Answer Channel , Message , Sender Your Answer Channel , Message , Sender True/False Question Correct Answer Your Answer

Unjust assumption is a type of psychological barrier True True

Multiple Choice Single Answer Question Formal communication Correct Answer It is the communication, which is official and has approval legal approval of the management Your Answer Options b and c True/False Question Correct Answer Your Answer

Emphatic listening is the most practiced by managers False True

Multiple Choice Single Answer Question Report Correct Answer All of the above Your Answer All of the above Multiple Choice Single Answer Question Audit Report Correct Answer It is a standardized statement verifying firms financial records Your Answer It is a standardized statement verifying firms financial records Multiple Choice Single Answer Question B2C Correct Answer Business to Consumer Your Answer Business to Consumer

Multiple Choice Single Answer Question Ectomorph Correct Answer Thin, Youthful and tall Your Answer Thin, Youthful and tall Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer

Every manager in a modern ________ tries to maintain ________ relations with his ________ information organization business individual individual business

The Words and ________ that a communicator choose to deliver a message can make tremendous difference on how the message is ________ Channel Channel received received

________ language complements ________ communication Body Body verbal facial

The ________ is a proof of the ________ consent to the message communicated signature signature signatorys signatorys

A key to ________ a successful meeting is to ________ it thoroughly. conduct conduct

Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer

plan plan

The understanding of the meeting should be sufficiently ________ that it can be ________ in short form for all other interested parties to see precise detailed summarized summarized

The minutes help to hold participants to their ________ and turn their promises into ________. responsibility responsibility action action

Vision is a view of the ________ circumstances and ________ prospects in relation to a bigger picture of life. present present future future

People do not ________ that the way they spend their time is something they can ________. realize realize control control

People who focus their attention primarily on ________ when interacting with others rarely build ________ lasting relationships. themselves themselves positive positive

Select The Blank Question Correct Answer Your Answer Correct Answer Your Answer
4.

The best relationships are ones where both ________ are constantly ________ from one another. parties parties receiving receiving

The body of the letter may be divided into

a) b) c) d)

Reference Para Opening Para Main communication Closing paragraph

17.

1. Dealing with fake listeners is not easy 2. People are inattentive when they are mentally and physically tired 3. Snap reactions are serious barriers as 4. When the instruments of communication have defects in them 5. Unless the message is heard and retained carefully and positively by listener
23. Written communication is a

1. the communication process becomes ficult and the listener cannot listen properly 2. because they fool the speakers by odding and keeping eye contact 3. they interpret communication in a hurry 4. the communication cannot take place 5. and preoccupied with other ideas and problems

a) b) c) d)
27.

Direct Communication Non-Direct Communication Parallel communication None of above

a) b) c) d)

Central theme Cryptic words Straight forward words Text / lines well spaced

50.

Planning ahead will eliminate the wastage of time due to unexpected delays

True False
52. Long term goals help you reach the life long goals

True False
Choose Any One.

Marks : 2
12. What is it when you are feeling and being in touch with subtle or fleeting feeling about things?

a) b) c) d)

Empathy Self Awareness Self Motivation Emotional Management

Choose all that Apply. Marks : 2

43.

Ways to deal with procrastination effectively are

a) b) c) d)

Delegate task to others Develop discipline Day dreaming Determine whether given task is absolutely necessary

Match The Following Marks : 5

45.

1. Negative emotion 2. Emotional turmoil 3. Procrastination

1. Emotions at stake 2. Delaying work 3. Assign

4. Preoccupation

4. Day dreaming 5. Steal time 6. Defensiveness

46.

1. Subject 2. Salutation 3. Post Script 4. Memorandum 5. Proposals

1 3

1. Objective of letter 2. Memo 3. greeting

4. Post Scriptum 5. Invited

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer Question The vision should be based on Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Select The Blank Question Correct Answer 1. Your Answer True/False Question Correct Answer Your Answer Talents and dreams , Hopes and passion Understanding

The ________ number is essential to make entry in the register. Outward Outward

________ is doing yesterday's work today Procrastination Procrastination

Feedback is immediate in busines organisation True False

Multiple Choice Single Answer Question Subject contains Correct Answer Your Answer Objectives of the letter at a glance Objectives of the letter at a glance

Multiple Choice Single Answer Question What should be the place of inside address in the layout of the letter? Correct Answer Below the outward number Your Answer Below the outward number

Multiple Choice Single Answer Question What type of communication can be used as a legal record which may be used in the court of law ?