IT Administrator CV Template
IT Administrator CV Template
administrator
AREAS OF EXPERTISE Microsoft operating systems Computer networks and TCP/IP Network cabling Preventative maintenance SharePoint Administration Patch Management PERSONAL SUMMARY A successful IT Administrator with extensive analytical and software experience of investigating and diagnosing network problem and also knowledge of IT operating systems, especially Windows, Exchange and Citrix. Multitalented with good all-round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organised and structured work ethic.
Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential. WORK EXPERIENCE Major Financial Company Coventry
IT ADMINISTRATOR
PROFESSIONAL Microsoft Certified Master: Microsoft Exchange Server 2010 Microsoft Certified Master: Microsoft SharePoint Server 2010
Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff. Duties: . Updating and monitoring IT user accounts. . Maintenance & management of the Critical Windows based Server Environment. . Maintaining up to date Antivirus levels on all machines company wide. . Working on Active Directory accounts, configuration of Blackberrys & laptops. . Managing and monitoring of backups in multiple locations. . Providing maintenance support and break-fix solutions. . Follow Documented processes i.e. implementing change control procedures. . Liaising & meeting with external suppliers of IT services. . Producing reports for senior managers. . Troubleshooting technical problems and implementing solutions. . Purchasing of IT Equipment and software in line within agreed budgets. . Supporting a multi-site IT infrastructure of at least 100 employees. . Responsible for the fast and accurate troubleshooting of reported faults. . Providing technical support via helpdesk systems for a wide range of internal & external applications. KEY SKILLS AND COMPETENCIES . Highly organised and disciplined with a passion for Information Technology. . A positive, high energy team player. . Knowledge of VBscript, Shell Script, HTML language & Software licence control. . Having a passion for providing excellent customer service. . Customer focused and keen on exceeding expectations. ACADEMIC QUALIFICATIONS BSc (Hons) Computer Science Nuneaton University 2005 - 2008 A levels: Maths (A) English (B) ICT (B) Science (C) Coventry Central College 2003 - 2005 REFERENCES Available on request.
PERSONAL DETAILS Gary White 34 Anywhere Road Coventry CV6 7RF T: 02476 888 5544 M: 0887 222 9999 E: [email protected] DOB: 12/09/1985 Driving license: Yes Nationality: British