User Manual
User Manual
User Manual
Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor: q Unplug the monitor if you are not going to use it for an extensive period of time. q Unplug the monitor if you need to clean it with a slightly damp cloth. The screen many be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids.
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Consult a service technician if the monitor does not operate normally when you have followed the instructions in this manual. The casing cover should be opened only by qualified service personnel. Keep the monitor out of direct sunlight and away from stoves or any other heat source. Remove any object that could fall into the vents or prevent proper cooling of the monitors electronics. Do not block the ventilation holes on the cabinet. Keep the monitor dry. To avoid electric shock, do not expose it to rain or excessive moisture. When positioning the monitor make sure the power plug and outlet are easily accessible. If turning off the monitor by detaching power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation. To avoid the risk of shock or permanent damage to the set do not expose the monitor to rain or excessive moisture. When positioning the monitor, make sure the power plug and outlet are easily accessible. IMPORTANT: Always activate a screen saver program during your application. If a still image in high contrast remains on the screen for an extended period of time, it may leave an 'after-image' or 'ghost image' on front of the screen. This is a well-known phenomenon that is caused by the shortcomings inherent in LCD technology. In most cases the after-image will disappear gradually over a period of time after the power has been switched off. Be aware that the after-image symptom cannot be repaired and is not covered under warranty.
Consult a service technician if the monitor does not operate normally when the operating instructions given in this manual have been followed.
Installation Locations
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Avoid exposure to heat and extreme cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges. r Temperature: 5-40C 41-104F Humidity: 20-80% RH Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD monitor inside a car boot.
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Take care not to mishandle this product by either knocking or dropping during operation or transportation. Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments. Do not allow water or other liquids to spill on or into the LCD monitor.
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Safety and Troubleshooting Information provides tips and solutions for common problems as well as other related information you may need. About This Electronic User's Manual gives an overview of information included, along with notation icon descriptions and other documentation for your reference. Product Information gives an overview of the monitor's features as well as the technical specifications for this monitor. Installing Your Monitor describes the initial setup process and gives an overview of how to use the monitor. On-Screen Display provides information on adjusting the settings on your monitor. Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centers along with help desk phone numbers and information on the warranty applicable to your product. Glossary defines technical terms. Download and Print Option transfers this entire manual to your hard drive for easy reference.
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Notational Descriptions
The following subsections describe notational conventions used in this document. Notes, Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows: NOTE: This icon indicates important information and tips that help you make better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.
2002 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV
Product Information
Product Information
Product Features Technical Specifications Resolution & Preset Modes Philips Pixel Defect Policy Automatic Power Saving Physical Specification Pin Assignment Product Views Physical Function
15-inch color LCD monitor with excellent display performance Ultra slim frame design Standard VGA analog input Embedded universal AC power supply AUTO adjustment optimizes picture quality User installable bezel for optional protective cover choice
SCANNING
Vertical refresh rate Horizontal frequency 56Hz-76Hz 30kHz-61kHz
Product Information
VIDEO
Video dot rate Input impedance - Video - Sync Input signal levels Sync input signal Sync polarities Input Frequency Video interface 75 ohm 2K ohm 700m Vpp Separate sync Composite sync Sync on Green Positive and negative XGA Hsync SVGA Hsync VGA Hsync Analog (D-Sub) 48- 61 kHz, Vsync 60 - 76 Hz (N.I.) 35- 50 kHz, Vsync 56 - 75 Hz (N.I.) 31- 38 kHz, Vsync 60 - 76 Hz (N.I.) 80 MHz
OPTICAL CHARACTERISTICS
Contrast ratio Brightness Peak contrast angle White Chromacity 400 (typ.) 250 cd/m2 (typ.) 6 o'clock x: 0.283 y: 0.297 (at 9300 K) x: 0.313 y: 0.329 (at 6500 K) Upper >50 (typ.) Lower >60 (typ.) Viewing Angle (C/R >5) Left >75 (typ.) Right >75 (typ.) Response time <=30ms (typ.)
Product Information
Video
Active
H-sync
Yes
V-sync
Yes
Power Used
< 30W
LED color
Green
Product Information
No Yes No
Yes No No
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
Dimension (WxHxD) * Weight * Tilt (Forward / Backward) Power supply Power consumption Temperature (operating) Relative humidity System MTBF Cabinet color 343 x 310 x 170 mm (incl. Pedestal) 3.7 kg - 5 / 25 100 240 VAC, 50/60 Hz 23 W (typ.) 5 C to 40 C 20% to 80% 50K hrs (CCFL 30Khrs) 150S4FG: Light Gray 150S4FB: Black
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable:
Product Information
Product Views
Follow the links to see various views of the monitor and its components.
Physical Function
Product Information
Tilt
UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor. BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are pressed, the adjustment controls for the BRIGHTNESS will show up. OK button which when pressed will take you to the OSD controls
Automatically adjust the horizontal position, vertical position, phase and clock setting.
Optimizing Performance
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For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18"). Note: You can check the current display settings by pressing the 'OK' button once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION.
You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best performance out of your monitor. This included on this CD. Step-by-step instructions are provided to guide you through the installtion process. Click on the link to know more about this program. More about FP_setup01.exe
On-Screen Display
On-Screen Display
Description of the On-Screen Display The OSD Tree
Basic and simple instruction on the control keys. When you press the button on the front control of your monitor, the On-Screen Display (OSD) Main
Controls window will pop up and you can then start making adjustments to your monitor's various features. or the keys to make your adjustments. Use the
On-Screen Display
On-Screen Display
Glossary
Glossary
ABCDEFGHIJKLMNOPQRSTUVWXYZ
C Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value.
D D-SUB USB
Your monitor comes with a D-Sub cable.
The DVI interface enables: 1. Content to remain in the lossless digital domain from creation to consumption. 2. Display technology independence. 3. Plug and play through hot plug detection, EDID and DDC2B. 4. Digital and Analog support in a single connector.
Glossary
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on the market every day. With USB, up to 127 devices can run simultaneously on a computer. USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install peripherals. And no need to go through the reverse process to unplug a device.
Glossary
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus. Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity. Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The architecture supports concatenation of multiple hubs. The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each downstream port and enable the distribution of power to downstream devices. Each downstream port can be individually enabled and configured at either full or low speed. The hub isolates low speed ports from full speed signaling. A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports. Device A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a higher level, it may refer to a collection of hardware components that perform a particular function, such as a Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and logical.
Downstream The direction of data flow from the host or away from the host. A downstream port is the port on a hub electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports receive upstream data traffic.
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Glossary
Upstream The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.
PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard disk, then viewed and printed with Acrobat Reader or through your browser. If you do not have Adobe Acrobat Reader installed, click on the link to install the application. Adobe Acrobat Reader for PC / Adobe Acrobat Reader for Mac.
Download instructions:
To download the file: 1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)
Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
System requirements:
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PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later
Click on the link or icon to install FPadjustment Program. or Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click) FP_setup01.exe
Download
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From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Exit your browser and install the FPadjust Program.
Read the "FP_Readme01.txt" file before installing. RETURN TO TOP OF THE PAGE
General FAQs Q: When I install my monitor what should I do if the screen shows 'Cannot display this video
mode'?
A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18"
1280x1024@60Hz.
1. Unplug all cables, then connect your PC to the monitor you used previously which displayed
correctly.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the
Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the settings tab, in a box labelled 'desktop area', move the slide bar to 1024x768 pixels (14"/15") / 1280x1024 pixels (17"/18").
3. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK. 4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz
(14"/15") / 1280x1024@60Hz (17"/18").
5. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. 6. Turn on your monitor and then turn on your PC Q: What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAY
INPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUT TO 1280 x 1024 @60HZ?
A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.
New Generation LCD intelligent monitor capabilities temporarily override the overscan, providing you with 10 minutes to reset timing to recommended settings. Here's how: Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75. You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off and re-power on monitor to enter changes.
Q: What does 'refresh rate' mean in connection with an LCD monitor? A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable,
flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz.
Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf
and .icm)?
A: These are the driver files for your monitor. Follow the instructions in your user manual to install
the drivers. You computer may ask you for monitor drivers (.inf and Icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the driver disk (either floppy or CD-ROM) included in this package. Monitor drivers (.inf and Icm files) will be installed automatically.
Q: How do I adjust the resolution? A: Your video card/graphic driver and monitor together determine the available resolutions. You
can select the desired resolution under Windows 95/98 with the 'Display properties/Settings' control panel.
Q: What if I get lost when I am making monitor adjustments? A: Simply press the OSD button, then select 'Reset' to recall all of the original factory settings.
Q: What is the Auto function? A: The AUTO adjustment key restores the optimal screen position, phase and clock settings at the
press of a single button without the need to navigate through OSD menus and control keys.
Q: My Monitor has no power (Power LED does not light up). What should I do? A: Make sure the AC power cord is connected to the Monitor.
Q: Will the LCD monitor accept an Interlace signal? A: No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines
at the same time, thus distorting the picture.
Q: What does the Refresh Rate mean for LCD? A: Unlike CRT display technology, in which the speed at which the electron beam is swept from the
top to the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD technology.
Q: Will the LCD screen be resistant to scratches? A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent
(approximately up to the hardness of a 2H pencil). In general, it is recommended that the panel surface is not subjected to any excessive shocks or scratches. An optional protective cover with greater scratch resistance is also available.
Q: How should I clean the LCD surface? A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q: Can the Philips LCD Monitor be mounted on the wall or used as a touch panel? A: Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on the
back cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
Screen Adjustments
Q: What is the FPadjust program on the set-up disk and CD-ROM? A: The FPadjust program generates alignment patterns that help you adjust monitor settings such
as Contrast, Brightness, Horizontal Position, Vertical Position, Phase, and Clock for optimal performance.
Q: When I install my monitor, how do I get the best performance from the monitor? A: 1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15",
1280x1024@60Hz for 17"/18". Note: You can check the current display settings by pressing the OSD OK button once. The current display mode is shown in the product information in the OSD main controls.
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM, open the
CD-ROM and double click the FP_setup01.exe icon. This will install FP Adjust automatically and place a shortcut on your desktop.
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize image
performance with your system's video controller.
Q: How do LCDs compare with CRTs in terms of radiation? A: Because LCDs do not use an electron gun they do not generate the same amount of radiation at
the screen surface.
Compatibility with other Peripherals Q: Can I connect my LCD monitor to any PC, workstation or Mac? A: Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.
You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/retailer for more information.
Q: Are Philips LCD monitors Plug-and-Play? A: Yes, the monitors are Plug-and-Play compatible with Windows 95, 98, 2000, ME, XP and the
PC98/99 platforms.
Q: What is USB (Universal Serial Bus)? A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like
driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates 'case
angst,' the fear of removing the computer case to install circuit board cards -- that often require adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with 'port gridlock.' Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and a joystick. More and more peripherals for multimedia computers come on the market every day. With USB, up to 127 devices can run simultaneously on one computer. USB permits 'hot plug-in.' No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB transforms today's 'Plug-and-Pray' into true Plug-and-Play!
Q: What is a USB hub ? A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream port
connects a hub to the host, usually a PC. Multiple downstream ports in a hub allows connection to another hub or device, such as a USB keyboard, camera or printer.
LCD Panel Technology Q: What is a Liquid Crystal Display? A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCII
characters and images on digital items such as watches, calculators, portable game consoles, etc. LCD is the technology used for displays in notebooks and other small computers. Like light-emitting diode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube (CRT) technology. LCD consumes much less power than LED and gas-display displays because it works on the principle of blocking light rather than emitting it.
Q: How are LCDs made? A: LCDs are created from two glass plates separated from each other at a distance of a few
microns. The plates are filled with liquid crystal and then sealed together. The top plate is coloured with an RGB pattern to make the colour filter. Polarizers are then glued to both plates. This combination is sometimes called 'glass' or 'cell.' The LCD cell is assembled into a 'module' by adding the backlight, driver electronics and frame.
Q: What is polarization ? A: Polarization is basically directing light to shine in one direction. Light is electromagnetic waves.
Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized light
has fields in several directions; polarized light has a field in only one direction.
Q: What differentiates passive matrix LCDs from active matrix LCDs? A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has
a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel. For this reason, the current in an active matrix display can be switched on and off more frequently, improving the screen refresh time (your mouse pointer will appear to move more smoothly across the screen, for example). The passive matrix LCD has a grid of conductors with pixels located at each intersection in the grid.
Q: How does a TFT LCD Panel work? A: On each column and row of the TFT LCD panel a data source drive and a gate drive and attached,
respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of liquid crystal elements differs according to whether it is impressed with voltage or not. It varies the direction of polarized light and the amount of light by letting it through different arrays of liquid crystal elements. When two polarized filters are arranged vertically on a polarized light pole, the light that passes through the upper polarized panel is turned 90 degrees along with the spiral structure of the liquid crystal molecules and goes through the polarized filter at the bottom. When impressed with voltage, liquid crystal molecules are arranged vertically from the original spiral structure and the direction of the light is not turned through 90 degrees. In this case, light that comes through the top polarized panel may not go through the polarized panel at the bottom.
Q: What are the advantages of TFT LCD compared with CRT? A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons on
fluorescent glass. Therefore, CRT monitors basically operate with an analog RGB signal. A TFT LCD monitor is a device that displays an input image by operating a liquid crystal panel. The TFT has a fundamentally different structure than a CRT: Each cell has an active matrix structure and independent active elements. A TFT LCD has two glass panels and the space between them is filled in with liquid crystal. When each cell is connected with electrodes and impressed with voltage, the molecular structure of the liquid crystal is altered and controls the amount of inlet lighting to display images. A TFT LCD has several advantages over a CRT, since it can be very thin and no flickering occurs because it does not use the scanning method.
Q: Why is vertical frequency of 60Hz optimal for an LCD monitor? A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor
has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing. The panel is designed to optimize the display for a 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz, the optimum frequency for this monitor is 60Hz.
Q: What kind of wide-angle technology is available? How does it work? A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using the
dual-refraction of a liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it. Since the refraction ratio of inlet light on liquid crystal varies with the inlet angle of the light, the viewing angle of a TFT is much narrower than that of a CDT. Usually, the viewing angle refers to the point where the contrast ration is 10. Many ways to widen the viewing angle are currently being developed and the most common approach is to use a wide viewing angle film, which widens the viewing angle by varying the refraction ratio. IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is also used to give a wider viewing angle.
Q: Why is there no flicker on an LCD Monitor? A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of
CRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD monitor relates to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the fluorescent object becomes visible. Since the reaction speed of liquid crystal in an LCD panel is much slower, this troublesome form of flickering is not present in an LCD display.
Q: Why is an LCD monitor virtually free of Electro Magnetic Interference? A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic
Interference, especially magnetic fields. Also, since an LCD display utilizes relatively low power, its power supply is extremely quiet.
Ergonomics, Ecology and Safety Standards Q: What is the CE mark? A: The CE (Conformit Europenne) mark is required to be displayed on all regulated products
offered for sale on the European market. This 'CE' mark means that a product complies with the relevant European Directive. A European Directive is a European 'Law' that relates to health, safety, environment and consumer protection, much the same as the U.S. National Electrical Code and UL Standards.
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95-99 standards for the
control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards. More information is provided in the Regulatory Information section.
Troubleshooting
Troubleshooting
Safety and Troubleshooting FAQs Common Problems Imaging Problems Regulatory Information Other Related Information
This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.
Common Problems Having this problem? No Picture (Power LED not lit) Check these items
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Make sure the Power cable is plugged to the wall and the back of the monitor. Firstly, ensure that the power button in front of the monitor is in the OFF position, then press it to ON position again. Make sure the computer is turned on. Make sure the signal cable is properly connected to your computer. Check to see if the monitor cable has bent pins. The Energy Saving feature may be activated Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide). Check to see if the monitor cable has bent pins. Make sure the computer is turned on. Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz. Change the refresh rate to 56~75Hz within 10 minutes. Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes. The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows. It may not work properly if you are using non-standard PC or video card.
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Screen says
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Imaging Problems
Troubleshooting
Press the Auto button. Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls. Check that the signal cable is properly connected to the graphics board or PC.
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Press the Auto button. Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.
Press the Auto button. Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.
Adjust the contrast and brightness in OSD Main Controls. (The backlight of the LCD monitor has a fixed life span. When the screen becomes dark or begins to flicker, please contact your dealer. If an image remains on the screen for an extended period of time, it may be imprinted in the screen and leave an after-image. This usually disappears after a few hours This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal. The after-image will disappear after a given amount of time The remaining dots are normal characteristic of the liquid crystal used in todays technology.
An after-image appears
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An after-image remains after the power has been turned off. Green, red, blue, dark and white dots remain
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For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor.
Troubleshooting
Regulatory Information
Regulatory Information
TCO '95 Information TCO '95 Environmental Requirements TCO '99 Information TCO '99 Environmental Requirements CE Declaration of Conformity Energy Star Declaration Federal Communications Commission (FCC) Notice (U.S. Only) Commission Federale de la Communication (FCC Declaration) EN 55022 Compliance (Czech Republic Only) VCCI Class 2 Notice (Japan Only) MIC Notice (South Korea Only) Polish Center for Testing and Certification Notice North Europe Information BSMI Notice (Taiwan Only) Ergonomie Hinweis (nur Deutschland) Philips End-of-Life Disposal Information for UK only Safety and Troubleshooting Troubleshooting Other Related Information Frequently Asked Questions (FAQs)
Congratulations!
You have just purchased a TCO'95 approved and labelled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also, to the further development of environmentally adapted electronics products.
Regulatory Information
Environmental Requirements
Brominated flame retardants Brominated flame retardants are present in printed circuit boards, cables, wires, casings and housings. In turn, they delay the spread of fire. Up to thirty percent of the plastic in a computer casing can consist of flame retardant substances. These are related to another group of environmental toxins, PCBs, which are suspected to give rise to similar harm, including reproductive damage in fisheating birds and mammals, due to the bio-accumulative * processes. Flame retardants have been found in human blood and researchers fear
Regulatory Information
that disturbances in foetus development may occur. TCO'95 demand requires that plastic components weighing more than 25 grams must not contain organically bound chlorine and bromine. Lead ** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. TCO'95 requirement permits the inclusion of lead since no replacement has yet been developed. Cadmium** Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the colour-generating layers of display screens and the electrical or electronics components must not contain any cadmium. Mercury** Mercury is sometimes found in batteries, relays and switches. Mercury damages the nervous system and is toxic in high doses. TCO'95 requirement states that batteries may not contain more than 25 ppm (parts per million) of mercury. It also demands that no mercury is present in any of the electrical or electronics components concerned with the display unit. Mercury is, for the time being, permitted in the back light system of flat panel monitors as there today is no commercially available alternative. TCO aims on removing this exception when a mercury free alternative is available. CFCs (freons) CFCs (freons) are sometimes used for washing printed circuit boards and in the manufacturing of expanded foam for packaging. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on Earth of ultraviolet light with consequent increased risks of skin cancer (malignant melanoma). The relevant TCO'95 requirement: Neither CFCs nor HCFCs may be used during the manufacturing of the product or its packaging. The TCO'95 requirement: neither CFCs nor HCFCs may be used during the manufacturing of the product or its packaging. _____________________________
*
Bio-accumulative is defined as substances which accumulate within living organisms Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.
**
Regulatory Information
Congratulations! You have just purchased a TCO '99 approved and labeled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products. Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy.
Regulatory Information
Regulatory Information
CE Declaration of Conformity
Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment) - EN55024:1998 (Immunity requirement of Information Technology Equipment) - EN61000-3-2:1995 (Limits for Harmonic Current Emission) - EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable - 73/23/EEC (Low Voltage Directive) - 89/336/EEC (EMC Directive) - 93/68/EEC (Amendment of EMC and Low Voltage Directive) and is produced by a manufacturing organization on ISO9000 level. The product also comply with the following standards - ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display) - ISO13406-2 (Ergonomic requirement for Flat panels) - GS EK1-2000 (GS specification) - prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display) - MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields) - TCO95, TCO99 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions
Regulatory Information
OFF
Amber
< 1W
As an ENERGY STAR Partner, PHILIPS has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for quite a long time.
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device. To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
Regulatory Information
Rorienter ou dplacer l'antenne de rception. Augmenter la distance entre l'quipement et le rcepteur. Brancher l'quipement sur un autre circuit que celui utilis par le rcepteur. Demander l'aide du marchand ou d'un technicien chevronn en radio/tlvision. Toutes modifications n'ayant pas reu l'approbation des services comptents en matire de conformit est susceptible d'interdire l'utilisateur l'usage du prsent quipement.
N'utiliser que des cbles RF arms pour les connections avec des ordinateurs ou priphriques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
Regulatory Information
Class B ITE
Please note that this device has been approved for non-business purposes and may be used in any
Regulatory Information
Regulatory Information
North Europe Information Placering/Ventilation VARNING: FRSKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG R LTTKOMLIGA, NR DU STLLER DIN UTRUSTNING PPLATS.
Placering/Ventilation ADVARSEL: SRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGNGELIGE.
Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETT VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon ADVARSEL: NR DETTE UTSTYRET PLASSERES, M DU PASSE P AT KONTAKTENE FOR STMTILFRSEL ER LETTE N.
Regulatory Information
2. nur original-Ersatzteile verwendet werden. 3. bei Ersatz der Bildrhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Grnden wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhhte Augenbelastung bei zu geringem Zeichenkontrast wren die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 betrgt 70dB (A) oder weniger. ACHTUNG: BEIM AUFSTELLEN DIESES GERTES DARAUF ACHTEN, DA NETZSTECKER UND NETZKABELANSCHLU LEICHT ZUGNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
Information for UK only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved
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Regulatory Information
moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. Note: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.
How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE - "NEUTRAL" ("N") BROWN - "LIVE" ("L") GREEN & YELLOW - "EARTH" ("E") 1. The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter "E" or by the Earth symbol or coloured GREEN or GREEN AND YELLOW. 2. The BLUE wire must be connected to the terminal which is marked with the letter "N" or coloured BLACK. 3. The BROWN wire must be connected to the terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain
Regulatory Information
that the cord grip is clamped over the sheath of the lead - not simply over the three wires.
Information for Users outside the U.S. For units set at 230 V:
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR.
Two adjacent lit sub pixels: Three adjacent lit sub pixels - Red + Blue = Purple (one white pixel) - Red + Green = Yellow - Green + Blue = Cyan (Light Blue)
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the types of black dot defects:
BRIGHT DOT DEFECTS MODEL 1 lit sub pixel 2 adjacent lit sub pixels 3 adjacent lit sub pixels (one white pixel) Distance between two bright dot defects* 150P4 0 0 0 0
Bright dot defects within 20 mm circle Total bright dot defects of all types
0 0
0 0
3 or fewer 8 or fewer
BLACK DOT DEFECTS MODEL 1 dark sub pixel 2 adjacent dark sub pixels 150P4 4 or fewer 1 or fewer
3 adjacent dark sub pixels Distance between two black dot defects* Black dot defects within 20 mm circle* Total black dot defects of all types
1 or fewer
TOTAL DOT DEFECTS MODEL Total bright or black dot defects of all types 150P4 4 or fewer
Connecting to Your PC
Connecting to Your PC
Your LCD Monitor : Front View Product Description Accessory Pack Connecting to Your PC The Base Getting Started Optimizing Performance
Accessory Pack
Unpack all the parts. Item Description
2) Microphone out Cable (Option only available for Multimedia version)(color pink)
Connecting to Your PC
6) E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM.
Connecting to Your PC
Connecting to Your PC
Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable
2) Connect to PC (a) (b) (c) (d) Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
The base
The Base
Your LCD Monitor : Front View Product Description Accessory Pack Connecting to Your PC Getting Started Optimizing Performance Unfold and Fold the Base : Unfold the base Fold the base Remove the Base : Remove the base
The base
Remove the Base Condition: q for VESA standard mounting applications q for optional bases replacement
The base
1) Remove the four screws and then remove the stand from the LCD monitor.
The base
Getting Started
Getting Started
Your LCD Monitor : Front View Product Description Connecting to Your PC The Base Getting Started Optimizing Performance
Getting Started
Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play application can be activated. The installation procedure based on Windows '95 OEM Release 2 , 98 , Me, XP and 2000 is specified as follows. For Windows 95
1. 2. 3. 4. 5. 6.
Start Windows '95 Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
7. Click on the 'OK' button then select your monitor model and click on the 'OK'. 8. Click on the 'Close' button.
For Windows 98
1. 2. 3. 4. 5. 6.
Start Windows 98 Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select the 'Monitor' button, point to 'Change...' then click on 'Next' Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want.' then click on 'Next' and then click on 'Have Disk...'. 'OK' button.
7. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 8. Click on the 'OK' button then select your monitor model and click on the 'Next' button. 9. Click on the 'Finish' button then the 'Close' button.
For Windows Me
1. Start Windows Me
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Getting Started
2. 3. 4. 5. 6. 7.
Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' button, then click on 'Change...' button. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. button.
8. Click on 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' 9. Click on the 'OK' button, select your monitor model and click on the 'Next' button. 10. Click on 'Finish' button then the 'Close' button.
For Windows 2000
1. 2. 3. 4. 5.
Start Windows 2000 Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button. 7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver',
then click on 'Next' and then click on 'Have disk...'.
8. 9. 10. 11.
Click on 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive). Click on the 'Open' button, then click on the 'OK' button. Select your monitor model and click on the 'Next' button. Click on the 'Finish' button then the 'Close' button. If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
For Windows XP
1. 2. 3. 4. 5. 6.
Start Windows XP Click on the 'Start' button and then click on 'Control Panel'. Select and click on the category 'Printers and Other Hardware' Click on the 'Display' Item. Select the 'Settings' tab then click on the 'Advanced' button. Select 'Monitor' tab - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active, click on 'Properties' button. Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button. 8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the
'Next' button.
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Getting Started
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next'
button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the
appropriate drive F: (CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button. 12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows Logo testing to verify its compatibility with Windows XP' message please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button. 14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialog
box. If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE
Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received. An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst Choice warranty. For more details contact your Philips dealer. Before contacting Philips, please prepare the following details so we can solve your problem quickly. q Philips type number
q q q
Philips serial number Purchase date (copy of purchase may be required) PC environment Processor: r 286/386/486/Pentium Pro/Internal memory r Operating system (Windows, DOS, OS/2, MAC) r Fax/Modem/Internet program? Other cards installed
Having the following information available will also help speed up the process:
q q
Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. The full address to which the swap model should be delivered.
International Guarantee
the model or production number on the product has been altered, deleted, removed or made illegible; repairs or product modifications and alterations have been executed by unauthorized service organizations or persons; damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country. In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet. In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com
WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product as new is considered proof of purchase.
WHAT IS COVERED? Warranty coverage begins the day you buy your product. For one year thereafter, all parts will be repaired or replaced, and labor is free. All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on all replaced and repaired products and parts also expires.
WHAT IS EXCLUDED? Your warranty does not cover: q labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of systems outside of the product.
q q
product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within the control of Philips Consumer Electronics. a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.) a product used for commercial or institutional purposes. a product that has been modified from the original design.
q q
Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION and HOW CAN I OBTAIN SERVICE? For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A. customers only) or (903) 242-4804. Before Requesting Service... Please check your owner's manual before requesting service. Adjustments of the controls discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS... Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing: Philips Customer Care Center 877) 835-1838 or (903) 242-4804 (In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province. Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This one-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst Choice warranty. For more details contact your Philips dealer. Before contacting Philips, please prepare the following details so we can solve your problem quickly. q Philips type number
q q q
Philips serial number Purchase date (copy of purchase may be required) PC environment Processor: r 286/386/486/Pentium Pro/Internal memory r Operating system (Windows, DOS, OS/2, MAC) r Fax/Modem/Internet program? Other cards installed
Having the following information available will also help speed up the process: q Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. q The full address to which the swap model should be delivered. Philips warranty applies provided the product is handled properly for its intended use. Philips warranty will not apply if it appears during the repair process that: - the reported failure is caused by improper handling or accidents - the monitor is not defective and is within the specification - the monitor has been altered or repaired by non authorised persons If warranty claims are determined to be invalid, Philips may invoice the customer for all related repair, verification and transportation costs.
01 546 575 603 02 275 0701 800 92256 35 25 87 61 03 8717 0033 0696 698 4712 00800 3122 1223 09 2290 1908 01 601 1161 02 48 27 11 53
Luxembourg Netherlands Norway Portugal Sweden Switzerland Spain United Kingdom U.S.A.
408 443 5501 053 482 9800 22 70 82 50 0800 831 363 08 632 0016 02 23 10 21 16 09 17 45 62 46 0207 949 0069 877 835 1838
Latin America
ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amaznia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O. box 2687Santiago de Chile Phone: (02)-730 2000 Fax : (02)-777 6730 COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272
PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 URUGUAY Ind.Philips del Uruguay S.A. Luis Alberto de Herrera 1248 Customer Help Desk 11300 Montevideo Phone: (02)-6281111 Fax : (02)-6287777 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420
Canada
CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696
Pacific
AUSTRALIA Philips Consumer Service. Customer Information Centre. 3 Figtree Drive Homebush Bay NSW 2140 Phone: CIC: 1300-363 391 PCE Service: 1300-361 392 (toll free) Fax : +61 2 9947 0063
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NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 (toll free)
Asia
BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA BEIJING Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING
GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080
SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.Box 002-027, Nextage Department Store Puding New District 200002 SHANGHAI
Philips Authorized Service Centre Consumer Information Centre 148 Fu Jian Road M 200001 Shanghai Phone: 800 820 5128 (toll free)
HONG KONG Philips Hong Kong Limited Consumer Information Centre 16/F Hopewell Centre 17 Kennedy Road, WANCHAI Phone: 2619 9663 Fax : 2481 5847 INDIA
CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020
NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539
KOREA Philips Korea Ltd. Philips House C.P.O. box 3680 260-199, Itaewon-Dong. Yongsan-Ku, Seoul 140-202 Phone:080-600-6600 (Local toll free) Fax : (02)-709-1245 MALAYSIA Philips Malaysia Sdn. Berhad Service Dept. No.51,sect.13 Jalan University. 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 8504 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI
Philips Consumer Service Centre 168-F, Adamjee Road Rawalpindi Cantt Phone: (021)-7731927 Fax : (021)-7721167 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72
SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340 Singapore 1231 Phone: 6882 3999 Fax : 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre Nr 96 Section 1, Chien-Kuo N.Road TAIPEI Phone: (02)-2382-4567 or 0800-231-099 Fax : (02)-2382-3027 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531
Africa
MOROCCO Philips Electronique Maroc 304,BD Mohamed V Casablanca Phone: (02)-302992 Fax : (02)-303446 SOUTH AFRICA South African Philips. S.V. Div. 195 Main R.D. Martindale., Johannesburg P.O.box 58088 Newville 2114 Phone: +27 11 471 5000 Fax : +27 11 471 5020
Middle East
DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142
8/16/02
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Page 1
SIMPLY MAIL THE CARD BELOW TO RECEIVE ALL OF THESE BENEFITS TO WHICH YOURE ENTITLED.
WARRANTY VERIFICATION
Your prompt registration verifies your right to protection under the terms and conditions of your warranty.
OWNER CONFIRMATION
Your completed Warranty Registration Card serves as confirmation of ownership in the event of product loss or theft.
MODEL REGISTRATION
Returning the attached card right away guarantees youll receive all information and special offers for which your purchase makes you eligible. So please act today!
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3135 015 07803 rev. 7/02
8/16/02
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IMPORTANT
TIME-DATED MATERIAL
!1375415338!