Project 5th SEM - HRM
Project 5th SEM - HRM
Project 5th SEM - HRM
CONTENTS
Report 1 Introduction About Study Statement of the Problem Objectives of the study Scope of the Study Limitation of the Study Research Methodology
Report 2 Introduction of the Company Background Company Profile Vision and Value SWOT Analysis Objectives of the UPT BOD of the UPT Product Profile Competitors of the UPT
Report 3
Report 1
Statement of the problem: The Title of the Project EMPLOYEE SATISFACTION at UPT Pvt. Ltd. The topic is selected to analyses employees satisfaction at United Precision Tooltech Pvt.ltd Dharwad. Which is being showing good performance and turnover since its inception this study is conducted to evaluated the level of employees satisfaction in the company in order to give a better scope to the members, shareholders and the management themselves about the rating of the company and its performance in the market this analyses is necessary.
OBJECTIVES OF THE STUDY The Following are the main Objectives of the Study To study the employees satisfaction in Private ltd. To calculate the satisfaction level to the employees towards different facilities provided for employee Motivation. To understand the reasons to the dissatisfaction towards monitory and non monitory Schemes. To suggest remedial measure for increasing employee. Satisfaction in UPT.
LIMITATION OF THE STUDY The good report sells the result of the study but every project has its own limitation. The study is based on sample method hence limitation of sample method are applicable. As the study has been conducted during short period (only for 1 month) therefore there was wile deficiency for collection of data. Since the work is purely explanatory the study is subjective. An attempt has been made to collect the relevant information from the primary and secondary sources but the extent of relevance is entirely dependent on the data given by the company so this becomes another limitation of the study.
RESEARCH METHODOLOGY The methods use to conduct this study are short term nature the various data collections methods are as follows: Primary data Collection Secondary data Collection
PRIMARY DATA COLLECTION Primary data is the data collected by wary of face to face communication that is collection the data by way of discussing with the managerial personal of the organization and through Observation. Following are the Sources of Primary Data Collected. Primary source is through question to the employee working in UPT around 40 workers have been Interviewed personally on satisfied random sampling method. Interaction with different department Head.
SECONDARY DATA COLLECTION Secondary data is the data which is not collected through face to face discussion this type of data is collected from the papers and books, which is provided by Organization. In other words secondary data is data which is already collected by someone else. Following are the sources of Secondary data Collected. From company Profile From Text Books The analysis to the data is made with the help of Percentile method.
Company has transformed themselves from a humble manufacturing unit to a multi dimensional industrial engineering tool manufacturing conglomerate. By meeting the needs of burgeoning industrial sector and catering to its every demand, they have been growing and evolving in new direction. Their manufacturing prowess covers a wide range of cutting tools and precise engineering tools. UPT Industries is a leading manufacturer and suppliers of high quality engineering tools and have been supplying to over 500 companies since 2006 to 2012. It is known as time series analysis. It gives the indication of direction of change and reflects whether the firms financial performance has improved, deteriorated or remained constant over time. The company should determine these changes, but more importantly understand why ratios they have changed. Liquidity ratios demonstrate a company's ability to pay its current obligations. A class of financial metrics is used to determine a company's ability to pay off its short term debt obligations. Instead of finding the ratio, maintaining physical records of all transactions Enterprise Resource Planning (ERP) Software could be effectively used to manage all such time consuming work. The latent potential of this sector and its inherent strengths lent credence to the belief that the Indian machine tool industry can become a significant global player and carve a niche for itself in the high technology sunrise segment of NC/CNC machine tools. However, towards achieving this status, the industry does need to adopt a visionary approach and aim at a stretched goal of exponential growth, which must essentially be export-driven.
COMPANY PROFILE
United Precision Toolings Pvt.Ltd Name of the Company Year of Establishment M.D and Chairman 2006 Yashkaran Laully - Chairman. Jasbinder Singh- M.D Opp.4th Cross ,Near GIP Kalyan Nagar Dharwad580007 Karnataka-India.
Hill View , Attikolla Dharwad 580007 0836- 2748264 Email:- [email protected] Website:- www.upt.co.in United Precision Tooltech Pvt.Ltd.
Renamed Trademark
UPT
Its Manufacturing tool holding Like: Collets, Chuck, Adopters, Fixtures, Micro, Boring head, Air Chuckles, and Sockets 50 including Staff State bank Of Mysore.
OBJECTIVES OF THE UPT Every industry and company has its own set off objectives. The basic objectives of every industry is to earn profit and its fund by the expansion of business customers orientation meeting with the heard of customer etc.
The UPT Pvt. Ltd have the following Objectives To bring the light product at the light price and developing on organization which is customer oriented and customer Driven. To maintain good quality product in the market available at affordable price. To become a key player in economy to fast trade. Creating employment opportunity, increasing industrial production and accelerating the process of substantial development. To modernize the organization culture through the introduction of new ideas. To use modern technology in maintaining quality and increasing production. To develop team of managers capable of meeting the future needs of the productivity. To faster a climate in which individual can grow realize these full potential.
22 years experience of staff Willingness to take challenges good reputation among customers cost advantages from proprietary know-how manufacture import substitute products special products manufactured with the expertise of in house design and research
lack of patent protection Inconsistency in accuracy. a weak brand name & marketing strategies training and up gradation of staff knowledge Poor after sales service lack of access to resources nearby raw materials bought from distant places company is not in industrial area so less government facilities
arrival of new SEZ in Belgaum loosening of regulations willingness of workers to grow situated in dharwad workers are available for less wages compared to industrial areas nearby.
there are many industries which are still unaware of the company in Karnataka region as they concentrate more on large scale industries
4. THREATS Changes in the external environmental also may present threats to the firm. Some examples of such threats include:
Competition from international players manufacturing in India. competitors are rising day by day in their business. new manufacturers sell products at lower price to get large orders new regulations by government. technology improvement reduces the life cycle of the product which is only 3yr now.
MISSION:1.The co. will be the passion of an the conditioning through all the organized co. 2.The co. will be the in the stock of the raw material will be the cooperation of all the co. in last 5 year experience staff . 3.To all the particular statement in condition to prisons in term of all the material transaction will be all over in conditions. 4.To procedure in condition to introduce to all over co. organization of an particular virtual to perfect to in term of all the manufactured in business. 5.To product of an co. to introduce all over procedure to visual lateral mode in mission.
BOARD OF DIRECTORS Shri. Yashkaran Laully Shri. Jasbinder Singh Shri. Gurumeet Singh MANAGEMENT TEAM
Mr. Gurumeet Singh - Director Mr. B.K. Datta Marketing / Sales Engineer Mr. S.V. Jayaramnavar Sales Engineer Mr. Sukhwinder Singh Maintainer of CNC Machines And Director. Mr. Sawanthwadi - Sales / Marketing. Mr. B.S. Hiremath Store Keeper Mrs. Geeta Ambrose Clerk Mr. Pachange Supervisor (Milling) Mr. Shankar Madanbhavi Supervisor (Grinding) Mr. Kattimani Supervisor (Turning)
PRODUCT PROFILE
Boring Head
Boring Tool
CAT
Collets
Coolant Series
DAT
Drill Chuck
ER
EOC
HSK
TG
Milling Chuck
PRODUCT DESCRIPTIONS Micro Boring and facing head for boring machine, jig bores, milling machine radial drilling machines and lathe. Hardened and ground collets of all size with various rangers. Air operated and heating treatment processes. Pneumatics cylinder of various size lever operated collets chucks. Muting adopters and adjustable adopters. Jig grinder attachments. Hardened and ground collets Clare chucks and collets. Flash chine tool holders. Auto grip adopters. Micro boring bars. Adjustable adopters. No 1 2 Product Collets Collets holder Range Application
3 4
Gripping size 3mm to Used to hold cutting tools 60mm like chills and mill etc. ---------------Use to hold collets normally used on milling Machines Mt 1 to Mt 2 Use to hold taper Shank Drills. ---------------Used to CNC Milling machines.
1000 to 12000
Used for finishes forcing of per drilled holes and also used for facing. Used to lathe work pieces pressure. Used to lathe work pieces pressure.0 to hold by air to hold by air
Pneumatics Chucks
160 to 3150
1000 to 3500
500 to 2000
10
---------------
Used on CNC milling machines to finish per drilled hold but individual sitting of boring range will be very less as compared to boring heads. Used to hold work Piece and for index milling of the same.
COMPETITORS OF UPT This co.s compitator are :Like :-Elmeca works pvt.ltd co. in it is competitors of this co. since from 6 year and Like to tell in conditioning are Secniu precision Ram Precision Mac turn Co. Pvt. Ltd. To produce of an to control the conditions to provide in all material in cheapest material in position of all over controlling unit prisons.
TECHNICAL DIRECTOR
FINANCE MANAGER
MARKETING MANAGER
SALES ENGINEER
SALES REP
TURNING
MILLING
HEAT TREATMENT
GRINDING
SUPERVISOR
SUPERVISOR
SUPERVISOR
TURNERS
MILLER
STORE
GRINDERS
ASSEMBLY
HR MANAGER
ALL EMPLOYEES
It is the branch of personnel department, time office is the key to the personnel department. It performs the basic function of the personnel departments it maintains the record of the arrival & departure time of all the staff members including the managerial staff. the person who looks after the record of the time office is called time keeper. The company issues a digital ID card which is used to sign in as well as security purpose of the company with fingerprint scanner which is later analyzed at the time of paying the salary to the individual. The workers are also required to sign in the attendance register to avoid manipulation or escaping tricks, later the data is sent to finance department for allocation of the salary.
B. PRODUCTION DEPARTMENT
TECHINICAL DIRECTOR
PRODUCTION MANAGER
SUPERVISOR
OPERATORS
DRILLING
TURNING
HEAT TREATMENT
GRINDING
The main aim of the production department is the optimum utilization of available resources and to supply the products on time .this dept aims at the attainment of the objective To plan and meet the production requirements as per customer specification through continual improvement in planning, procuring, processing and optimum utilization of resource. FUNCTIONS:1).The main function of this dept is to organize material procurement, design, production planning and periodic review with all concerned heads. 2).To plan for manpower and equipment for production control purpose. 3).To plan and organize the layout of RPO and assembly for effective operations. 4).To co-ordinate and arrange for the preventive break down maintenance of machinery and equipment.
THE MAIN PRODUCT OF THE ORGANISATION ARE: Collets Boring Heads Boring Bars Sockets Milling Chuck Coolant Series Drilling Chuck.
C. MARKETING DEPARTMENT This department manages the sales of the tools as well as the advertisement. It sells the goods directly to another business and government entities using the brand name UPT.
TECHNICAL DIRECTORS
MARKETING MANAGER
SALES ENGINEER
D. FINANCE DEPARTMENT This department takes Care of all the normal calculations and maintenance of their ledgers with the help of accountant and a casher and also takes care all government requirements which even include pollution, labor, sales & income tax departments etc.
OWNER / PROPREITORS
FINANCE MANAGER
ACCOUNTANT
Report 4
INTRODUCTION TO HUMAN RESOURCE MANAGEMENT Human Resource Management is that of the process of management specifically concerned with the people employed in an organization. Its purpose it to establish and maintain sound relation at all levels of the organization and to secure the effective use of personnel by ensuring such conditions of employment as well as to attain for these personnel, Social satisfaction which they tend naturally to seek within working environment. Objectives of Human Resource Management This topic leads us to the question : What are the objectives of an Organization Peter Ducker has correctly stated that the primary objectives of an Organization is survival. In fact this objective is primary to all existing institutions as well as organisms. The rest of the function flow from this Objective, if an Organization needs profits, for Survival, it has to concentrate on growth. Broadly speaking, the objectives of an organization, the key role of personnel management lies in guiding the organization to contribute its optimum in the area of human resources for achieving the objectives. Apart from this there are certain fundamental objectives of personnel management which flow from its concern for the human being and which should be uppermost in the minds of personnel men, namely. 1. Due concern for the dignity of human Labor. 2. Ensuring equity and justice.
Role of Personnel or Human Resource Manager in an Organization Success of a personnel manager depends on the degree of Contribution to solve management problems in dealing with human resources in the Organization, yet the personnel manager as a special role to play. Some of the important roles of personnel manager in an Organization in addition to the Managerial and Operative functions are discussed below. a) Policy Initiation: Policy initiation and formulation is one of the important tasks of a personnel manager. It is with a view to overcome problems of recurring nature , or to prevent anticipated problems in the area of human resource management that company policies are framed to communicate to the employ basic ground rules under which the organization function and thus avoid discrimination inconsistency , aphorism, and Confusion.
b) Advisory Role: The advisory role of personnel manager is of crucial importance. Line managers are generally confronted with a variety of problems me their day to day operations. These problems may include grievance over distribution of overtime work annual increase in pay, transfer, promotion, disciplinary action, and so on. In all such matters the personal manager can offer useful advice because he is familiar with personnel policies and practices, of bulletins report, and procedural guidelines for the interpretation and implementation of policies. .
c) Linking Pin Role: The personnel manager attempts to achieve and maintain good industrial relations in the Organization. He is responsible for setting up various committees on discipline, labor welfare, safety, grievance etc. he helps in laying down the grievance procedure to redress the grievance of the employees. He gives authentic information to the trade union leaders regarding the personnel policies and programmers of the enterprise. He also conveys the view of the trade union leaders to the higher management. Thus he acts as a linking point between the management and the workers.
d) Representative Role: The personnel manager generally acts as a spokesman of the top management or representative of the company and communicates management policies and decision. The personnel manager generally acts as a spokesman of the top management policies and decision that affect people in the organization. It is because he has better understanding and overall picture of the companys operations. Sometimes, he also as workers representative to put forward their problems to management, particularly in non unionized organization.
e) Decision - Making Role: The personnel manager also plays an effective role in decision making on issues related to human resources. He formulates and designs objectives, policies, and programmes of human resource management. For instruct, he decides about the contents and duration of training programmers for various categories of workers and executives.
f) Mediator Role: The personnel manager often acts as mediators in the event of conflict between employees, or group of employees, superior and Subordinates, and even between management and employees. Thus he attempts to maintain industrial peace and harmony the organization.
g) Leadership Role: The personnel manager provides leadership and guidance to the workers and their groups. He ensures effective communication, in the organization and influences the workers for extending their co operation in the organizational objectives. He also acts as a counselor by providing advice to workers on their work and personal problems.
h) Welfare Role: The personnel manager acts as a welfare officer in the organization, as welfare officer, he is concerned with provision of canteen, crches, transport, hospital and other welfare services for the benefit for the benefit of workers and their family members. MANPOWER PLANNING According to Geisler, Manpower planning is the process including forecasting, developing and controlling by which a firm ensures that it has right number of and the right kind of people at the right place at right time doing work for which they are economically most useful. Thus man power consists of projecting future manpower requirements and developing man power plans for the implementation of Projections.
Co- Ordination with other Management Function: To be effective, human resource planning must be co- ordination with other management function. Integration with Organizational Plan: In many Organizations, such a communication is lacking and the human resource plans are prepared in isolation of the fundamental organization plans. Involvement of Operating Managers: The Successful human planning requires a co ordinates effort on the part of personnel department and the Operating Managers.
RECRUITMENT According to Edwin B. Flippo, Recruitment is the process of searching the candidates (or employment and stimulating them) to apply for the job in the organization. It is the linking activity that brings together those offering jobs and those seeking jobs. Internal Sources 1. Transfer 2. Promotion External Sources 1. Recruitment at factory Gate 2. Casual Callers 3. Advertisements 4. Employment agencies 5. Management Consultants 6. Education Institution 7. Recommendations 8. Labor Contractors 9. Telecasting
2. Promotion: It leads to shifting of an employee to higher position, carrying higher responsibilities, facilities, status and pay. Many companies follow the practice of filling higher jobs by promoting employee who is considered fit for such positions.
External Sources 1. Direct Recruitments: An important source of recruitment is direct recruitment by placing a notice board of the enterprise specifying the details of the job available. It is also known as recruitment at factory gate. 2. Media Advertisements: The advantage of advertising is that more information about the organization, job description and job specifications can be given in advertisement to allow self screening by the prospective candidates. 3. Management Consultants: A management consultancy firm helps the organization to recruit technical, professional and managerial personal. They specialized in middle level and top level executive placements. 4. Educational Institution: Recruitment from Educational institutions is a well established practice of thousands of business and other organizations. It is also known as campus recruitments.
2) Receiving Applications: Whether there is a vacancy, it is advertised or enquiries are made from the suitable sources, and applications are received from the candidates, standard application forms may be drawn up for different jobs and supplied to the candidates on request.
3) Screening Application: After applications are received, they are screened by screening committee and a list is prepared of the candidates to be interviewed. Applicants may be called for interview on some specific criteria like sex, desired are group, experience and qualifications.
4) Employment Tests: Individuals differ in almost all aspects one can think off. They differ with respects to physical characteristics, capacity, level of mental ability, their likes and dislikes and also with respect to personality traits.
5) Employment Interview: 1. The main purposes of an employment interview. 2. To find out the suitability of the candidates; 3. To seek more information about the candidates; and 4. To give him an accurate picture of the job with details of terms and conditions and some idea of organizations policies.
6) Checking References: Prior to final selection, the prospective employer normally makes an investigation on the references supplied by the applicant and undertakes more or less a through search into the candidate past employment education personal reputation condition, police record, etc.
8) Final Selection and Appointment Letter: After selection has cleared all the hurdles in the selection procedure, he is formally appointed letter or by concluding with him a service agreement.
INTRODUCTION The candidate selected is issued the appointment latter and is requested to join the organization within a specified period. The introduction function follows this step in generally considered to be part of hiring procedure. Introduction is concerned with introducing or orienting a new employee to the organization and its procedures, rules and regulations.
OBJECTIVE OF TRAINING For devising adequate training programmers for individuals , it is necessary to conduct accurate analysis of the individuals aptitude and performance level. This must then be compared with the requirements of the job that he is required to perform, the object of training is thus to bridge the gap between the present performance and the desired performance.
WAGE AND SALARY ADMINISTRATION Wages: Wages may be defined as the aggregate earning of an employee for a given period time such as a day or a week or a month. Wages are basically the price paid for the service of the labor in the process of production. They are composed of two parts the basic wage and other allowances. The allowances include DA, CA, OT pay, Medical Allowances, etc.
EMPLOYEE BENEFITS AND SERVICES Meaning and Definition: Employee benefits and services include any benefits that the employee receives in addition to direct remuneration. A formal definition is Fringes embrace a board range of benefits and services that the employee receives as part of their total compensation packages, pay or direct compensation is based on critical gob factors and performances.
COMMUNICATION STRATEGY Every organization must have a communication strategy. The first step in the formulating strategy is to identify areas of communication. It is too well known that all human activities in an organization are covered by communication.
Broadly 3 areas of communication are universal: 1) Management 2) Internal and 3) External. The well known downward, upward and horizontal and diagonal flows of communication come under first category. Internal communication takes place when two or more people exchange thoughts . they are sharing information, providing feedback , or Simply maintaining social relationship. The third area comprises the receipt and analysis of information from outside which effects the companys interest. It also includes presentation of information about the company and its products to the government, customer and the public at large. Employee motivation is mainly affected by managerial and internal communications. Although external communication is an additional source of information.
HUMAN RESOURCE DEPARTMENT IN UNITED PRECISION TOOLTECH PVT.LTD. HRD is a process of organizing and increasing the physical, mental and emotional capabilities of individuals for productive work.HRD is as systematic of improving the Quality of Human life. The HRD is covered with organization of manpower, planning, training, performance appraisal and organization development. The main idea of which is to develop certain capabilities of people concerned to help them to perform the present job in a better way and accept future job challenges.
The UPT Pvt. Ltd. have the following objectives of HRD in these Group. To optimum the utilization of resources for the achievements of individual or organizational goals so its help to increase the productivity. To improve the employee moral i.e., to develop constructive mind and an overall personality of the employee. To identify talents and develop theme, it means to provide an opportunity and comprehensive framework for the development of human resources in an organization for fuel expression of their talent and manifest potential. To create right organizational environment. It means to develop the organizational health, culture and effectiveness. To development the sense of spirit, team work and inter team collaboration and also feeling of belonging of employees with the organization.
Selection Applications received from prospective candidates are called for personal interviews. This personal department selects the appropriate candidates however; board of directors gives the final approval. Performance Appraisal In UPT Pvt. Ltd supervisors prepare daily reports with respect to the performance of his sub ordinates. Based on this suitable candidates are given incentives. Grievance Handling Whenever there is a dispute between employees, head of the personnel department settles it. Whenever there is a dispute between employer and employees, the dispute is referred to labor welfare officer for settlement. Disciplinary Measures There a certain standing order, violation of which may lead to punishment. If any employee is found guilty, a notice containing charges against him is sent and enquiries are conducted. The employee is given maximum opportunity to express his feelings. If he is found guilty necessary actions are taken.
Welfare Measures Provided to Employee at UPT Safety Conditions:- UPT is a manufacturing organization and safety conditions of the employees assumes pre dominant importance. As industrial safety ensure safe working conditions for employees. Accident may be caused in the manufacturing process and the material used in the manufacturing process may also cause it. To protect the employees from the hazardous of the industry. The company has taken the measures in this area by implementing the companies act 1948 and providing safety working condition. Rest Rooms:- The Company has provided adequate and suitable rest rooms for the use of employees. There are two rest rooms within the company premises. Drinking Water:- The management of UPT has made arrangement for sufficient supply of drinking water ate suitable point. Medical Facility :- UPT provides medical facility to its employees. There is an official doctor appointed by the UPT. First Aid are provided and maintain at proper location. Leave Facility:- The company provides annual leaves , casual leave and sick leaves with pay for its employees. The policy covers all the employees of the company. Incentives:-The company pays incentives in the form of bonus. Production incentives will be issued on basis of production.
CONCLUSION EMPLOYEES SATISFACTION is one of the basic objectives of UPT Pvt.ltd. The organization is reaching the expected level of satisfaction. Overall the employees are happy with facilities provided by the organization. During the survey it was found that 42% of workers who are technically qualified and 58% are of workers either below. SSLC or PUC Qualified.
To overcome this problems requirement process should be encouraged and the technical training should be given to the workers. I got the opportunity to visit and involve in the actual work of all the department in the organization. I was inspired to know about an organization which would probably give me sense of duty in future prospects, in plant training also helped to know how different employees/ workers have different skills, talents, abilities, attitudes, etc and how they are being co ordinates and up to maximum extent in achieving the organizational goals. Al together it was good learning Experience.