MAST 30S Brushless Hub Motor And Servo Motor Controller

USERS MANUAL
2011

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About Teknolus
Teknolus Energy Ltd. Co. is mainly concentrated on renewable energy sources, energy management and electro-mechanic system design.

Notice of Copyright
MAST 30S Brushless Hub Motor Users Guide May 2011 Teknolus Energy. All rights reserved.

Exclusion for Documentation

UNLESS SPECIFICALLY AGREED TO IN WRITING, TEKNOLUS ENERGY LTD.CO. TEKNOLUS (a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION. (b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USERS RISK. Due to continuous quality improvement and product updates, the illustrations shown in this manual may not exactly match the unit purchased.

Date and Revision

May 2011, Revision C

Contact Information
Telephone: +90 312 4270673 Fax: E-mail: Web: +90 312 4270674 [email protected] www.teknolus.com

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About This Guide

Purpose
The purpose of this Users Guide is to provide explanations and procedures for installation, configuration, operation and troubleshooting the MAST 30S Brushless Hub Motor and Servo Motor Controller.

Scope
The Guide provides safety guidelines, detailed planning and setup information, and procedures for installation of the unit. It does not provide details about particular brands of Brushless Hub Motor and Servo Motor Controller. You need to consult individual their manufacturers for this information.

Audience
This guide provides sufficient information on the installation of this product, only for a qualified installer. Installers should be electricians or technicians fully educated on the hazards of installation of electrical equipment. The operation information in this manual is intended for anyone who needs to operate the Brushless Hub Motor and Servo Motor Controller.

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Conventions Used
The following conventions are used in this guide:

WARNING
Warnings identify conditions that could result in personal injury or loss of life.

CAUTION
Cautions identify conditions or practices that could result in damage to the unit or to other equipment.

Important: These notes describe an important action item or an item

that you must pay attention to.

Abbreviations and Acronyms Related Information

You can find more information about Teknolus Energy Ltd. Co. as well as its products and services at www.teknolus.com.

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Important Safety Instructions

WARNING
This manual contains important safety instructions that should be followed during the installation and maintenance of this product. Be sure to read, understand, and save these safety instructions.

General Safety Instructions

All electrical work must be done in accordance with local, national, and/or international electrical codes. Before installing or using this device, read all instructions and cautionary markings located in (or on) this guide, the unit, the batteries, PV array, and any other equipment used. This product is designed for indoor purposes only. Do not expose this unit to rain, snow or liquids of any type. To prevent any short-circuits, use insulated tools when installing or working with the unit or any DC source. Remove all jewelry when installing or working with the unit or any DC source. This will greatly reduce the chance of accidental exposure to live circuits. The unit contains more than one live circuit (batteries and PV array). Power may be present at more than one source. This product contains no user-serviceable parts.

WARNING: Limitations on use

The solar charge controller is not intended for use in connection with life support system or other medical equipment or devices.

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Safety Information
WARNING:
A battery or external power source to be used to run the electric motor can produce the following hazards to personal safety: Electrical shock Burn from high-shot-circuit current Fire or explosion from vented gasses. Observe proper precautions when working with or around batteries. Always wear eye protection, such as safety glasses, when working with batteries. Remove all jewelry before working with batteries. Never work alone. Have someone assist you with the installation or be close enough to come to your aid when working with batteries. Always use proper lifting techniques when handling batteries. Always use identical batteries. Never install old or untested batteries. Check each batterys date code or label to ensure age and type. Batteries should be installed in a well-vented area to prevent the possible buildup of explosive gasses. When installing batteries, allow at least 1 inch of air space between batteries to promote cooling and ventilation. NEVER smoke in the vicinity of a battery or generator. Always connect the batteries first, and then connect the cable to the inverter or controller. This will greatly reduce the chance of spark in the vicinity of the batteries. Use insulated tools when working with batteries. When connecting batteries, always verify proper voltage and polarity. Do not short-circuit battery cables. Fire or explosion may occur. In the event of exposure to battery electrolyte, wash the area with water. If your eyes are contaminated the electrolyte, flood them with running cold water for at least 15 minutes and get immediate medical attention. Always recycle old batteries. Contact your local recycling center for proper disposal information.
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Contents
Safety Instructions............6 1. Introduction.............................................................................................................. 8 1.1. Overview.8 2. Main Features & Specifications of Motor Controller................................................ 9 2.1. General Functions .. 9 2.2. Features . 10 2.3. Specifications . 11 3. Wiring & Installation of Motor Controller................................................................ 12 3.1. Mounting the Controller . 12 3.2. Connection 13 3.2.1. Front Panel of the Controller . 13 3.2.2. Communications Port . 14 3.2.3. Standard Wiring of Motor Controller 15 3.3. Installation Check List . 16 4. Maintenance of Motor Controller............................................................................ 17 4.1. Cleaning . 17 4.2. Configuration . 17 4.3. Motor Controller Software Settings .. 18 4.4. Led Codes 24 Table 1: LED Codes Table 2: Red LED Codes 5. Technical Specification of Mast30S Hub Motor Series. 27 Table 3: Technical Data 5.1. Mast30S Motor Characteristics . 27 6. Assembling and Installing Mast30S Hub Motor Series. 29 7. Warranty Information. 31

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1. INTRODUCTION
1.1. Overview The manual introduces MAST 30S Brushless Hub Motor and Servo Motor Controllers features, installation and maintenance. Read the manual carefully and thoroughly before using the controller. If you have any questions regarding the controller, please contact the supply center of TEKNOLUS Energy & Engineering Ltd. Co. MASTs programmable motor controllers provide efficient, smooth and quite controls for electric vehicles and special projects. They are able to maintain high take-off currents, while strictly limiting the battery currents. They can work with relatively small batteries, but provide good accelerations and hill climbing. It uses high power MOSFET, PWM to achieve an efficiency of 99%. In most cases, powerful microprocessor brings in comprehensive and precise control abilities to the controllers. It also allows users to set parameters, conduct tests, and obtain diagnostics quickly and easily.

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2. MAIN FEATURES & SPECIFICATIONS OF MOTOR CONTROLLER

2.1. General Functions Extended fault detection and protection. LED flashing code indicates fault sources. Monitoring battery voltage. It will stop driving if battery voltage is too high. It will cut back then stop driving if voltage is going too low. Built-in current loop and over current protection. Motor temperature input and protection. Configurable range. Cutting back current at low temperature and high temperature to protect battery and controller. The current will ramp down quickly if controller temperature is higher than 90C, and shut down at 100C. Low temperature current ramping down usually starts at 0C. The controller keeps monitoring voltage during regen. It will cut back current or stop regen if voltage is too high. Configurable to limit max reverse speed to half of max forward speed. Configurable and programmable with RS 232 port. Software upgradeable. Windows GUI provided. Provide power supply (5V) for hall sensors and other sensors. 3 Switch Inputs: Default to throttle switch, brake switch and reverse switch. Closing to ground is to activate. 3 Analog Inputs, 0-5V: Default to throttle input, brake input and motor temperature input. Configurable boost switch. Output can arrive at the maximum current if the switch is enabled and turned on. Configurable turbo switch. Limit max power to half if the switch is enabled and turned on. Configurable max reverse power to half. Enhanced regen brake function. Novel ABS technique provides powerful and smooth regen. Configurable 12V brake signal input, instead of motor temperature sensor. Optional joystick throttle. Single 0-5V signal for both forwarding and reversing. Thermal overload detection and protection to safeguard the motor from over temperature (designed using silicon temperature sensors KYT83-122). 3 hall position sensor inputs. Open collector, pull up provided. Optional supply voltage 8V-30V.

CAUTION
Regeneration has braking effect, but cant replace mechanical brake. Mechanical brake is required to stop your vehicle. Regen is not a safety feature! Controller may stop regen to protect itself (not you!).
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2.2. Features Specially designed for electric vehicles. Intelligence with powerful microprocessor. Synchronous rectification, ultra-low drop, fast PWM to achieve very high efficiency. Electronic reversing. Voltage monitoring on 3 motor phases, bus, and power supply. Voltage monitoring on voltage source 12V and 5V. Current sense on all 3 motor phases. Current control loop. Hardware over current and over voltage protection. Support torque mode, speed mode, and balanced mode operation. Configurable limit for motor current and battery current. Battery current limit available, does not affect taking off performance. More startup current, can get more startup speed. Low EMC. LED fault code. Battery protection: current cut back, warning and shut down at configurable high and low battery voltage. Rugged aluminum housing for maximum heat dissipation and harsh environment. Rugged high current terminals, and rugged aviation connectors for small signal. Thermal protection: current cut back, warning and shut down on high temperature. Compatible with 60 or 120 hall position sensor. Support motor with any number of poles. Up to 40000 electrical RPM standard. Optional high speed 70000 electrical RPM, and ultra high speed 100000 electrical RPM. (Electrical RPM = mechanical RPM * motor pole pairs). Brake switch is used to start regen. 0 5V brake signal is used to command the regen current. Support three modes of regenerative braking: o Brake Switch Regeneration o Release Throttle Regeneration o 0-5V Analog Signal Variable Regeneration Configurable high pedal protection: Disable operation if power up with high throttle. Current multiplication: Take less current from battery, output more current to motor.
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Easy installation: 3-wire potentiometer will work. Current meter output. Standard PC/Laptop computer to do programming. No special tools needed. User program provided. Easy to use. No cost to customers.

2.3. Specifications Operation Frequency: 16.6 kHz Standby Battery Current: < 0.5 mA 5V Sensor Supply Current: 40 mA Controller Supply Voltage Range: PWR, 18 90V Supply Current: PWR, 150 mA Configurable Battery Voltage Range, B+. Max Operating Range: 18V to 1.25Vnom Standard Throttle Input: 0-5V (3-wire resistive pot), 1-4V (hall active throttle). Analog Brake and Throttle Input 0-5V. Producing 0-5 signal with 3-wire pot. Full Power Operating Temperature Range: 0 50C (controller case temperature). Operating Temperature Range: -30 90C, 100C Shutdown (controller case temperature). Peak Phase Current (30 s): 100 350 A, depending on the model. Continuous Phase Current Limit: 50 150 A, depending on the model. Maximum Battery Current: Configurable

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3. WIRING & INSTALLATION OF MOTOR CONTROLLER

3.1. Mounting the Controller The controller can be oriented in any position as clean and dry as possible, or shielded with a cover to protect it from water and contaminants. To ensure full rated output power, the controller should be fastened to a clean, flat metal surface with four screws. Applying silicone gel or other thermal conductive materials at the contact surfaces will enhance the thermal performance of the controller. Sufficient airflow or heat sink assemblies are required for high power applications. The case outline and mounting holes dimensions are shown in Figure 1:

Height: 62 mm Figure 1: Mounting holes dimensions (dimensions in millimetres)

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3.2. Connections 3.2.1. Front Panel of the Controller Five metal bars and fourteen pinned rugged connector are provided for connection of battery, motor, and control signals in front of the controller as shown in Figure 2. Fourteen pinned rugged connector is given in Figure 3: B+ : Battery Positive BA B C Figure 2: Front Panel of the Controller 1: 2: 3: 4: 5: 6: 7: 8: 9: PWR: Controller Power Supply RTN: Signal Return or Power Supply Ground RTN: Signal Return Motor Temperature Input or 12V Brake Input Analog Throttle Input (0 5V) Analog Brake Input (0 5V) 5V: 5V Supply Output (<40 mA) Micro_SW: Throttle Switch Input Reverse Switch Input : Battery Negative : Output U/1/A Phase (Yellow) : Output V/2/B Phase (Green) : Output W/3/C Phase (Blue)

10: Brake Switch Input Figure 3: Connection Diagram 11: Hall Phase C 12: Hall Phase B 13: Hall Phase A 14: RTN: Signal Return Notes: All RTN pins are internally connected. RTN is internally connected to B-. Switch to ground is active. Open switch is inactive.
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CAUTION
Make sure all connections are correct before applying power. Otherwise it may damage the controller! Please securely wire B- before applying power. Its preferred to place contactor or breaker on B+. Please place pre-charge resistor on any breaker! It can cause damage without it!!!

3.2.2.

Communications Port

As the communications port, an RS232 port is provided to communicate with the host computer for calibration and configuration. It is strongly recommended that the configuration of the controller is done under the supervision of TEKNOLUS Energy & Engineering Ltd. Co.

Figure 4: Standard RS232 Interface

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3.2.3. Standard Wiring of Motor Controller

Figure 5: Controller standard wiring (Battery voltage can be used for controller supply)
NOTE: Potential meter can be used to output 0-5V. Please securely wire B- before any other wiring. Never put contactor or break on B-. ** Themistor is optional item. Default to KYT83-12

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3.3. Installation Check List Before operating the motor and the vehicle, complete the following checkout procedures. Use the LED indicator codes as the reference. LED codes are listed in Table 1 and 2.

WARNING:
Regeneration has braking effect, but cannot replace mechanical brake. Mechanical brake is required to stop your vehicle. Regeneration is NOT a safety feature! Controller may stop regeneration to protect itself, NOT YOU!

WARNING:
Make sure that all connections are correct before applying electrical input; otherwise it may damage the controller! Securely wire B- before applying power. It is preferred to mount a load relay on B+, and place a pre-charge resistor on any breaker.

WARNING:
Get the drive wheels of the vehicle off the ground before beginning the tests. DO NOT let anyone to stand in front of or behind the vehicle during the check out. Make sure that both the PWR switch and brake are off. Use well-insulated tools. Turn the PWR switch on. The LED should blink, and then keep on when the controller operates normally. If this does not happen, check the continuity of the PWR and controller ground. The fault code will be detected automatically at restarting. With the brake switch open, select a direction and operate the throttle. The motor should spin in the selected direction. Please verify wiring and voltage if does not operate. Also, check fuse. The motor should run faster with increasing throttle. If no, refer to LED Codes Table 2, and correct the fault according to the code. Take the vehicle off the blocks and drive it in a clear area. It should have smooth acceleration and good top speed.

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4. MAINTENANCE OF MOTOR CONTROLLER

If the controller stops working, hand in to TEKNOLUS for repair. Do not attempt to open the controller; otherwise you may damage it irreparably. However, cleaning the controller exterior periodically may be necessary. The controller is inherently a high power device, so working with any battery powered vehicle needs proper safety precautions and training. These include, but are not limited to: proper training, wearing eye protection, avoiding loose clothing and jewelry, and using insulated tools. 4.1.Cleaning Although the controller requires virtually no maintenance after properly installation, the following minor maintenance is recommended in certain applications: Remove power by disconnecting the battery. Discharge the capacitors inside the controller by connecting a load (such as a contactor coil or a horn) across the B+ and B- terminals. Remove any dirt or corrosion form the bus bar area. The controller should be wiped down with a moist rag. Please be sure that the controller is dry before reconnecting the battery. Make sure the connections to the bus bars are tight. Use two wrenches for this task in order to avoid stressing the bus bars. The wrenches must be well insulated.

4.2.Configuration The controller can be configured with a host computer through RS232 or USB port. Use straight RS232 cable or Teknolus Standard USB to RS 232 Converter to connect the nine pinned connector on face panel to a host computer. Provide 18 90V to PWR. Wire power supply ground to any RTN pin. Do not connect B+, throttle and so on. The controller may display fault code in some conditions, but it does not affect programming or configuration.

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4.3.Motor Controller Software Settings 48V 4 kW motor drive as an example below shows the settings for the configuration program. Motor driver program, will help you driver configuration in 6 steps. In addition, the necessary explanations have been made regarding the configuration of the motor drive.

Descriptions for Step 1: [1] General settings in Step 1, the Foot Switch is set to disabled in the default settings. If enabled, please turn on foot switch to activate throttle. [2] Usually hall throttle valid signal range is about 1V to 4V. The controller will report fault for <0.5V or >4.5V signal. 3-wire Pot. [3] General settings in Step 1, Max Motor Current section is shown the max output current as percentage of controller current rating. For instance a 400A rated controller will limit the max output to 200A if you choose 50% here. [4] General settings in Step 1, Max Battery Current section is explained to controller will cut back motor current at high speed, to limit battery current. Controller can output Max Motor Current at low speed. Note motor current can be much higher than battery current at low speed.

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Descriptions for Step 2: [1] General setting in Step 2, set delay time to wait for stabilization of B+, mostly for main contactor debouncing. [2] Selected the hall sensor type this section. You can choose 60 degree or 120 degree according to your motor hall sensor. [3] Controller will cut back current at battery voltage lower than 1.1x the value, cut out at the value, and resume operation at 1.05x the value. [4] Controller will cut back regen current at 0.95x the value, cut out regen if voltage reached the setting, and resume regen at 0.95x the value. [5] If enabled, the controller will report fault and not operate if throttle got effective output at power up. [6] If enable, the controller will report fault and not operate if throttle got effective output when releasing the brake.

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Descriptions for Step 3: *1+ Slide the slider to change allowed top speed of your motor. Actually its done by limiting motor voltage to the percentage of battery voltage. *2+ Motor poles configuration. When using CAN to get controllers parameter, please configure this parameter accurately. [3] If enabled, the max reverse speed will be limited to half of the max forward speed if reverse switch closed. [4] If enabled, the controller will output max power right after Brake signal >4.2V or say you can wire a boost switch between Brake Input and 5V to activate it. [5] If enabled, the max output current will be limited to half of normal condition if brake signal >4.2V or say you may wire a boost switch between Brake Input and 5V to activate it. [6] If enabled, the max output current will be limited to half at reversing. Activated by reverse switch.

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Descriptions for Step 4: [1] Regeneration setting in Step 4, regen is to recover mechanical energy, and charge back to battery. It has braking effect. Battery and secure current path are required during regen. Braker/Contactor on battery line has to be closed. [2] If enable, turn off throttle and turn on brake switch will start regen. [3] If enable, regen starts just after throttle released. You may disable it by dragging the slider to the leftmost position. Brake switch or brake sensor is not required for the mode. The mode is only available for firmware version 0209 or later. [4] Max regen current with max signal from brake sensor. *5+ It is to vary regen on time. Please choose Not Used if analog brake sensor is not used. You have to turn on brake switch to start the regen, and then vary the regen with the signal. Brake Sensor Type is the same as Throttle Sensor Type.

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Descriptions for Step 5: [1] Termistor is optional. Deafult to KTY83-122. Alternative to termistor, voltage signal 4.5V to 30V on the motor temperature input pin (J2 Pin 4) will disable the controller. Calculating the max regen current in each mode: Actual regen current = max driving current x 0.5 x max allowed regen current of self regen mode x tps mode and max allowed regen current or max allowed regen current of breaking switch mode

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This last step, click on Finish button. When the click this button the settings process is complete and changes are overwritten new configuration into the controller.

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4.4. Led Codes Table 1: LED Codes
LED CODE Green Off Green On Explanation No power or no operation Normal operation Solution 1. Check wiring. 2. Check fuse and power supply. That is great! You got solution! 1. Software is upgrading. Green-Red On 2. Power supply voltage is too low or battery voltage is too high. 3. The controller is damaged, contact TEKNOLUS.

Table 2: Red LED Codes

LED Code Explanation Solution 1. Battery voltage is higher than maximum operating voltage of the controller. Please check the battery voltage and configuration. 1.2 Over voltage error 2. Over voltage at regeneration. Controller will cut back or stop regeneration. 3. Please note there could be 2% error with over voltage setting. 1. The controller will attempt to clear the fault code automatically after 5 second if battery voltage returns to normal. 2. Check the battery voltage. 3. Charge battery if necessary. 1. The controller temperature is over 90C. The controller will cut back current in the case. Stop or reduce output to ensure the temperature fall. 2. Improve heat sink or airflow. 2.1 Motor fails to start Motor hasnt reached 25 electrical RPM after 2 seconds from starting. Most likely the hall or phase wiring problem. 1. Check if the B+ and PWR voltage are correct, refer to B- or RTN. Could be PWR voltage low. 2.2 Internal voltage fault 2. Please check load on 5V supply. Could be high load on 5V. Incorrect pot wiring can load it heavily. 3. The controller is damaged. Please contact TEKNOLUS.
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1.3

Low voltage error

1.4

Over temperature warning

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1. When controllers temperature is over 100. It will stop driving in order to protect itself. 2. Stop driving and wait for temperature fall. The controller will restart if temperature drops <80. 1. The throttle signal is higher than configured dead zone at power-on. 2. The fault will disappear if restarts or releases throttle. 1. The controller will stop driving after detecting too many resets. 2. Mostly because of B- or return wiring. Use the heavier and cleaner return wires. For dual controllers, bond B- of both controllers together with heavy cable or copper strip. 3. Could be over current protection. May set maximum current lower. 4. Restarting will clear the error. 5. Please contact Teknolus if it happens repeatedly. 3.2 Internal reset Throttle short or open circuit when using 1-4V hall sensor throttle Throttle is not zero while trying to change direction Reset caused by over current, high battery voltage or low supply voltage. It is normal if occurs occasionally. 1. Check whether the throttle is short or open circuit. 2. When the throttle is normal, restart will clear the error. The controller wont change drive direction if throttle isnt zero. Also it wont change direction at high speed. The controller will wait throttle and speed close to zero before changing direction. The controller wont drive motor if detects over voltage at power up. It will cut back regeneration current or stop regeneration at overvoltage. You may set maximum voltage threshold with GUI. 1. Most likely caused by incorrect hall wiring (to wrong pin or loose wire). 4.2 Hall sensor signal error 2. Intermittent or damaged hall sensor. 3. Double check hall angle setting, 60 or 120 1. The motor temperature is higher than configured maximum temperature. Controller will shut down and wait for motor temperature dropping. 2. Change the temperature setting with configuration program. 4.4 Motor locked rotor When in locked rotor condition, te max output phase current of
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2.3

Over temperature warning

2.4

Throttle error at power up

3.1

Frequent reset

3.3

3.4

4.1

Over voltage at start up or regeneration

4.3

Motor over temperature

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the motor will be limited to 90% of previous current. Once the locked rotor disappear, the fault codes will disappear and the max output phase current will return to normal. The Red LED flashes once at power on, then keeps off for normal operation. 1,2 means it flashed once, then flashes twice after 1 second. The time between two flashes is 0.5 second. The pause time between one error code and another error code is 2 seconds.

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5. TECHNICAL SPECIFICATIONS OF MAST30S HUB MOTOR SERIES

MAST 30S series motors are used as a source of motive power in numerous applications from industrial automotization to wind turbines. They are also great for EV hacking and conversion. In-wheel drive electric motors (hub motors) represent an effective method of providing propulsion to vehicles which otherwise were not designed to have driven wheels. MAST Hub motors are compact and modular, require no support of rotating axles from the parent vehicle, and can be designed around the vehicle to be propelled. Hub motor electromagnetic fields are supplied to the stationary windings of the motor. The outer part of the motor follows, or tries to follow, those fields, turning the attached wheel. This makes hub motors more efficient and more powerful than the ordinary electric motors. Below, the technical datasheet of Mast 30S hub motor is given. Then motor characteristic curves are presented. Table 3: Technical Data MAST30S Hub Motor Technical Data Nom.Voltage Max. Current Max. Power Min. Power Speed Torque Efficiency Weight 60V 65A 3500W 3000W 940rpm 41Nm >92% 15kg

5.1.

Mast 30S Motor Characteristics

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6. ASSEMBLYING AND INSTALLING MAST30S HUB MOTOR SERIES

This instruction has been prepared to make the installation of MAST 30S Series Motor Sets. If you are not confident in your ability to assembly the hub motor to a specific application, please refer your local dealer. Required Tools 27mm open-end wrench (for fasten to hub motor) Head screwdriver (for fasten to motor phase cable to controller)

Kit Contents Hub motor laced to Wheel Motor Controller Throttle Pad Cables and Switch Data Cable Software User Manual

WARNING:
If you are not confident of your skills and ability to assembly the motor to your application, please contact to your local dealer or mechanics and take it to a workshop along with these instructions. It will take a professional less than an hour to do the job correctly.

WARNING:
The required tools to assembly the hub motor set is not including the package. Please consult your local mechanics if you need assistance.

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Figure 6: Mast30S Technical Drawing

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7. WARRANTY INFORMATION
1. The Producer warrants that the Product will be free from manufacturing defects for a period of 24 months from the date of dispatch of the products by producer to the customer. 2. The products technical specifications are contained within the Product Datasheet. The Product will conform to the technical specifications contained in the Product Datasheet at the time of dispatch of the Products to the Customer. If the technical specifications as contained in the Product, or refund the amount paid by the Customer in relation to the Product at the Customers option. The producer is under no obligation to provide assistance or advice to the Customer in relation to the technical specifications. 3. The Products must be installed in strict accordance with the Installation Recommendations listed in this Manual. 4. In no event will Teknolus be liable for: a) Any loss or damage which the Customer suffers arising from, or caused or contributed to by, the Customers negligence or the negligence of the Customers agent or servants; and b) Special, indirect or consequential loss or damage as a result of a breach by the Customer of these Standard Terms including, without limitation, loss of profits or revenue, personal injury, death, property damage and the costs of any substitute Products which the Customer obtains. 5. The Product is not covered for damage occurring due to water, including but not limited to condensation, moisture damage and other forms of precipitation. 6. The Product is not covered for damage occurring due to the Product being incorrectly installed or installed in a manner not in accordance with the installation Recommendations listed in the Product Manual. 7. The product is not covered for damage occurring due to failure on the part of the customer to operate the product in accordance with the technical specifications as listed in the Product Datasheet. 8. The product is not covered for damage occurring due to lightning. 9. The product is not covered for situations where it is used in manner not specifically outlined in the Product Manual. 10. If any provision in this document is invalid or unenforceable this document will remain otherwise in full force apart from such provision, which will be deemed deleted.

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