TI 730i

Version 0.1/05

DEAR USER
The key system TI 730i was developped for our complete line of PABX such as Modulare i, Conecta, Corp 6000, 8000 and 16000. Athough these PABXs offer various features, the TI 730i will automatically configure itself when connected. Please make sure to explore this manual in full to avoid problems in installing and operating this key system. Your opinion is valuable to us and therefore we appreciate your comments and observations to assist us in improving the quality of the information contained herein .

Product Manual Development Dept [email protected] Fax: ++ 55 48 32819719

SAFETY RECOMMENDATIONS
Avoid placing the key system next to equipment that generate heat, or /and interference ; Avoid exposing the key system to direct sunlight or humidity; Use only dry clothes to clean your key system.

Tips on how to install the key system

Upon connecting the Ti 730 to any PABX extension, the key system will automatically configure itself ; If you disconnect the Ti 730 from an extension, you should cancel the position of the key system as mentioned in this manual.

Max distance between PABX and TI 730i

Modulare i / Conecta No of KS 1 2 3 Mtrs 140 70 35 1 2 3 Corp6000/8000/16000 No of KS Mtrs 200 100 66

TECHNICAL CHARACTERISTICS
Signaliing Audio:Call (ring); Audio Prompt (beep); Visual:LEDs ; Line:MF. Power supply 12 Vdc (+10%, -30%). Power Consumption 0,73 Watts Environmental conditions Temp: 00 degC to 37 degC; Humidity : 10% to 90%. Dimensions ( mm) Height : 10 7

Width : 181 Depth : 220 Weight Gross : 1,05 Kgs Net : 0,855 kgs

GETTING TO KNOW YOUR TI

LCD
The message Fig.1 will always appear when the key system is in standby mode:

The upper line indicates : day, month, year and week day : Sun - Sunday Wed - Wednesday Mon - Monday Thu Thursday Fri - Friday Sat - Saturday Tues - Tuesday

The lower line indicates : Time, mode of operation, and type of alarm : log call logging : indicates problems with printer or call logging. Cal calender alarm : indicates calender reset. Mem indicates call buffer. Blk alarm access denied : buffer full and external access through operator. Ngt nightmode alarm : PABX in nightmode.

Important !
In case of various alarms being programmed, they will appear in a one second sequence.

Programmable Keys
The upper pannel of the TI 730i comes with a laber that will allow you to configure the keys and annotate the function of each feature.

Upper Pannel Label

Navigation keys
The below keys will allow you to navigate through the LCD menu to program the various functions of the TI 730i. During standby these keys can be used to adjust the volume of the Mic or the brightness of the LCD: move cursor right . move cursor left. move cursor up or to previous screen. move cursor down or to next screen . Enter in programming mode. ( ENTER ) Return to previous screen, exit funtion or menu programming. (EXIT)

Predetermined functions keys

The below keys have predetermined functions :

SPEAKER access speaker function, use headset.. FLASH MUTE stop voice transmission. MAIL access voice mail. DIVERT access call divert menu . DIRECTORY access phone directory . INC. CALLS indicates unanswered, unswered and outgoing calls. DELETE delete cursor field. HOLD hold external call . BRK CALL/DND function broker call and DND configuration. Keys for entering and editing text; Speed dial; dial (telephone). configuration of some services offered by telecom carriers. configuration of some services offered by telecom carriers as well as memory of LND and RECALL .

STARTING THE TI 730i

When the key system is connected, the following is displayed : TI 730i Intelbras Version X.Y. The upper pannel LEDs will flash sequencially to indicate proper communication between the TI 730i and the PABX. Finally the LCD displays : KTS _ _ PABX Intelbras.

Error Message
Error KTS : KTS problem. Communication error : Problem with communication. KTS capacity exceeded : Maximum TI 730i capacity reached Possible reasons : PABX and Ti 730 powered on at the same time. Check connection. Versions PABX and TI 730i incompatible. Interference from equipment or connection problem between TI 730i and PABX.

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TI 730i in standby

CONFIGURATING THE TI 730i

Ringer
Four types of ringer sounds for incoming calls . Press , use / , using / . / to display Configurations , press to Ringer, press .

navigate with and press

. Select Ringer type .

make a selection and press

To skip confirmation press

Speed Dial
First, you must associate the keys 0 and 9 with phone directory numbers. Check the item Configuring Speed Dial for a phone directory number. With the handset off-hook, Speaker ON, or TI 730i in standby, hold down the desired key (0 to 9) for 2 seconds to display the name or number on the LCD.

Ringer level
2 levels : High or Low. Factory settings : High. Press use me , press Use / , navigate with / / to Configurations, press .

to display Ringer , press , use /

. Select Ringer volu.

to select the volume, press

to test the various ringer levels.

Observation : The Speaker LED will always flash regardless of the ringer type.

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Handset Volume
Levels : 6. With the handset off-hook :

Press

to access the volume selection option and / . The TI 730i will

select the desired level using Factory settings : Level 4.

automatically return to the previous screen.

Volume of SPEAKER
Levels : 6 With SPEAKER key activated : Press level using screen. Factory settings : Level 4. / / to access volume selection option, select the desired . The TI 730i will automatically return to the previous

LCD brightness
Levels : 4. While in standby :

Press

to access brightness selection options, / . The TI 730i will

select the appropriate level using

automatically return to the previous screen. Factory settings : Level 2.

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Lock keypad
Activation : Press Desactivate: Press and and . .

During an incoming call, the keypad is unlocked. Once the call is desconnected the keypad lock is reactivated. Note : TI 730i must be in standby.

Audio prompts
One Beep : PABX sends a message. One beep each second : Handset left off-hook for more than 2 minutes. On the display appears : Put handset on-hook. Factory settings : High Two beeps + 1 second pause : Reminder ON Factory settings : High. Three beeps : Alarm ON. Factory settings : High. Important : When the TI 730i is in configuration mode, phone directory or call inquiry and Reminder is OFF, the beeps will be emitted when the TI 730i returns to standby. No beeps will be emitted if the TI 730i is in babyphone mode. Only the key system programmed as attendant will receive Alarm beeps.

Off-hook beeps
Press use ,use or / to display Configurations , press , use / / .

to access Beep . Using

to access

Handset off-hook , press and press to confirm.

select the desired level

Reminder beep volume

Press use / , use / to access Configurations , press , use / . to 13

to access Beep, press

select Reminder and press press to confirm.

. Use

to select the level and

Beep volume for alarm ON

Press using , use / / to display Configurations , press , use / .

select Beep, press . With /

to select

Alarm set, press

select the level and confirm.

Configuring the pannel keys

You can associate a predetermined function with all 25 keys available at the upper pannel. To exit the MENU, press various times or hold it down for 2sec.

Specific extension
Press , use / to select Set Panel keys and press.

Using / select the option As Extension. to display select key. Press the programmable key to display enter extension enter the extension number, press to confirm.

Specific line
Press Using , use / / to display Set panel keys, press .

select As line to display select key. Press the key enter line number, press to confirm.

to display enter line

Specific group
Press , use / to display Set panel keys , press .

Using / select Access Group to display select key. Press the desired to display enter group enter the group number and press to confirm.

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Doorphone 1 or 2
Press Using , use / / to display Set panel keys , press .

select As doorphone 1 (2) to display select key.

Press the desired key to display enter doorphone 1 (2) and press to confirm.

Command 1 or 2
Press Using , use / / to display Set panel keys, press .

select As Command 1 (2). and then select key.

Press the desired key to display enter Command 1 (2) and press to confirm. Important : The feature is not available with Modulare i / Conecta.

Activating/desactivating Extension Lock

Press Using , use / / to display Set panel keys, press .

select Activate lock to display select key. Press to confirm.

the desired key to display activate and press

Activating/desactivating Pager
Press Using , use / / to display Set panel keys, press .

select Activate pager to display select key. Press to confirm.

the desired key to display activate and press

Important : The feature is not available with Modulare i / Conecta.

Boss/Secretary 1 or 2
Press Using , use / / to display Set panel keys, press .

select Activate Boss/Secret 1 (2) to display select

key. Press the desired key to display activate B/S 1 (2) and press to confirm.

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Activating/desactivating
Press Using , use / /

Babyphone
.

to display Set panel keys, press

select Activate Babyphone. to display select key.

Press the desired key to display activate Babyphone and press to confirm.

Boss/Secretary 1 or 2 speaker
Press Using , use / / to display Set panel keys, Press .

select Activate speaker B/S 1 to display select

key. Press the desired key to display activate speaker and press to confirm.

General Ring
Press , use / to display Set panel keys, press .

Using / select Activate General Ring. to display select key. Press the desired key to display activate General Ring and press to confirm.

Checking key configuration

Press , use / to display Set panel keys, press .

/ select show key config. to display select key. Press Using the desired key to display press enter to see config. The display will automatically return to standby.

Cancel key configuration

Press , use / to display Set panel keys, press .

Using / select Cancel key Configuration to display select key. Press the desired key to display Cancel Configuration ? press to confirm

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USING YOUR TI 730i

The use of the key to the equipment. could be affected if there is interference next

Answering calls
Press . to hang up, press again. If the PABX is without a caller ID board, the following message appears: Answer call via :_ _.

Unanswered calls
The LED will flash.

Making an Intercom
Press the Extension number or the key programmed as Extension. An intercom ring is idenified by two medium rings. Situation with Extensions programmed as direct access key: Led ON: extension busy, Led FLASHING: extension receiving a call ; Led OFF: extension free. If the extension you are calling is a key system, you can use a message to request a call back by pressing 7; Program recall, press .

Calling a group
Press the key programmed as Group.

Calling group Boss-Secretary

See Configurating pannel keys : pressing programmed keys you can automatically dial the extensions; pressing programmed keys as Interphone boss-secretary, you can access the extension. The handsfree function of the called party will automatically be activated. 17

Types of Group : one boss and one secretary, one boss and two secretaries; two bosses and one secretary; two bosses and two secretaries. Check your PABX manual for more details.

Making external calls

Press or (please check the PABX manual) or the key programmed as Line or Route , wait for dial tone and dial the number. Led ON: line busy;

Led flashing fast : line receiving or with parked call; Led flashing slowly : call on hold; Led OFF: line is free.
If you have a blocked line or extension without access category, you receive the following message : Access denied to this service. followed by a beep. If accessing a busy tone, press . Your extension rings once the

line is free. Check your PABX manual for more details.

Making external calls through special routes

Press the key programmed as Route, wait for dial tone and dial the number. Check Configurating the pannel keys. And your PABX manual on how to program special routes.

Making external calls using the telephone directory

Press Menu : Press / and press , use / to display tel.directory , press . using . to access the phone directory. You can also use the

select Inquire and press to make a call.

. select name and number

For fast selection, enter the first letter of the name . 18

To exit menu, keep pressing or hold down the key for 2s.

until you return to the Calendar display

Calling an external number from the list of calls (outgoing, incoming or unanswered ).
Press Press look for Outgoing calls, Received calls or Missed calls. to make a call. .

To exit before making the call, press

Redial
Press . (max = 20 digits).

Held calls
Check your PABX manual on how to program the time for held calls . During a call press ( the led starts flashiong ). Audio beeps are heard if the held time is over. Put the monophone on-hook ou desactivate Hands-free to terminate the call and attend the held call. If the ongoing call is over and the held call time has not exprired, you can capture the call : press 569, again on your key system. or wait until the call rings

Transferring calls
Ring type: Short + long. If you make an inquiry and want to transfer the call, disconnect or desactivate the SPEAKER key. After performing the function, you must put the phone ON-HOOK.

To an extension
Press + Extension number or the key programmed as

Extension. If the extension is busy, the calls returns to your extension after 60 Sec. Check your PABX manual for more details. 19

To a group
Press the key programmed as Group.

To group Boss-Secretary
Press the key programmed as Boss-Secretary.

To Voice Mail
Requires VOICE MAIL accessory. Press

Inquiries
During a call inquiry the second call will be put on-hold. To return to the previous call, press + .

Extension
Press Extension. + Extension number or press key programmed as

Group
Press key programmed as Group.

Group Boss-Secretary
Pess key programmed as Boss-Secretary

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Activating external activation during a call

Modulare i Press key programmed as Command 1.

CORP line
External activation 1: press key programmed as Command 1. External activation 2: press key programmed as Command 2.

Pager announcement during a call

(Require pager board Corp 16000). Press key programmed as Pager.

Recall
This function is useful when trying to access a busy line or an extension that is busy or unavailable. Once the line or extension is available you receive a call ( long + short ring ). Check the PABX manual on how to program the recall time.

To External number
Press + and wait for confirmation.

To a busy/unavailable extension
Over the busy tone, press .

Capture
Note : you cannot capture Alarm calls or recalls.

Capturing a specific extension

Press key programmed as Extension. to capture a call or captuting a held call of a specific extension.

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Capturing from a group

Press key programmed as Group.

Capturing a held call

Press with the Led ON or press the key corresponding to the

line with the held call.

Capturing a parked call

Press the LINE key corresponding to the parked call.

Conference
Type of conferences : Between 2 extensions One extension and one external number Two external numbers. ( beeps will be heard every 30 seconds ) Note : Operator cannot enter in conference with call in the queue.

Announcing a message on the paging system

(Require pager borad for Corp 16000) Press Pager; now your Ti 730 is connected to the pager system. Check your PABX manual for more details

Communicating with the doorphone

Calling the doorphone
Modulare i/Conecta Press key programmed as Doorphone 1. CORP line Doorphone 1: press key programmed as Doorphone 1. Doorphone 2: press key programmed as Doorphone 2.

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Opening the doorlock during a call with the doorphone

Only in following conditions : Access category; Doorphone Attendant; Attend doorphone as broker call; Capture doorphone call; Receive a call transfer from doorphone.

Answering the doorphone during an external call

The call is identified by the Led of the key programmed as Doorphone and 4 audible beeps. Press key programmed as Doorphone.

External activation
This feature allows you to activate external devices such as light, bell, etc.. The extension will receive a busy tone when this feature is activated. Check your PABX manual for more details Modulare i/Conecta Press key programmed as Command 1. CORP family Externa activation 1: press key programmed as Command 1. Externa activation 2: press key programmed as Command 2. Check the item External activation time. In you PABX manual.

Accessing your voice messages

Press and wait for messages.

Registering calls
10 received calls 45 missed calls 45 outgoing calls Once the above memory capacity is reached, the last registered call will be deleted and replaced by a new call. 23

Checking for registered calls

Press the key , use / . Use to select (Unanswered, / , to display the . Press . for 2

Answered or Outgoing), press numbers. Using

. To display the talk time of the call, press

To return to previous display. Keep Pressing or hold down seconds to return to standby.

Deleting registered calls

Press , use / to select the type of call and press

. Select the call and press

Storing calls in the phone directory

Press , use / to select the registered call and press . To alter the number,

. After selecting the number, press press /

and enter the number (max = 16 digits. ) Check the

item Storing new name/number in the phone directory. Press to confirm. To cancel, press .

Important : To store the number, you should include the name.

Clearing registered calls

Press , use / and select delete calls and press to display

. When prompted Delete? ENTER = Yes. Press Calls deteled.

Dialing registered numbers

Press Using / , use / and select the type of call, press . to

, you can display the numbers and pressing

automatically dial the number.

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Defining the types registered

Press , use /

of

calls

to

be
. Select

to display Calls and press

the calls to be resistered and press (internal, external, or both ) and press

. Select the type of calls . To exit press .

Missed incoming calls

Press / , use / to display Calls and press . . Using

select Register missed calls and press

Only one key system can register this type of calls. If trying to program this facility with an existing key system progammed, the following is displayed : EXTENSION _ _ PROGRAMMED. The regsitered key system should cancel this feature.

Altering the key prompt CALLS

Press / , use / to display calls and press . Using

select led missed calls and press flashing.

. Select the type:

None, Flashing or ON. Factory setting :

Telephone directory
Capacity : 100 names and numbers. Note : You can still answer an incoming call while using the phone.

Accessing the tel. directory

Press Press to , use . / .

You can also use the configuration menu : Press , use / to select tel. directory and press .

. Select inquire and press

For fast access just enter the first letter of the storedname and use

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Storing a new name/number

Press Use / , use / to display tel. directory and press . to select Insert new number and press . Enter

the new name (max = 16 characters) and press number (max = 20 digits). To alter the name, press press .

to enter phone . To confirm,

Long distance calls : Complete : local calls : register prefix 0 + carrier + area code + phone number International : register prefix 00 + carrier + country code + number) or partial (country code + area code + number). In the first case, the number is dialed automatically. In the second case, you will be required to enter the carrier code. To exit press . If the number is already stored or the memory is full, you can alter or substitute the register.

Editing/Entering names
Example: 5 jkl: Press the key J once Press twice the key J to enter the letter K Press three times the key to enter the letter L Press four times the key to enter the digit 5 Use to move to the next digit.

To switch between Capital and small letters, press the letter.

. before entering

Altering the Name/Number

Press Using data. Press . Use the keypad to enter new name. Press . to alter , use / / to display tel. directory and press .

select inquire and press

to look for the stored

the name. Enter the new number and press

Note : You can enter the same name but with different phone number. 26

Deleting a name/number
Press Using then , use / / to dispaly tel. directory and press . Press . . and

select Inquire and press

to confirm. To exit before confirmation, press

Checking telephone directory memory

Press Using , use / / to display Tel. directory and press . .

select memory status and press

Programming speed dial

Press Using , use / / to display Tel. directory and press .

select Speed dial and press

. Using the

navigation keys or in alphabetical order, ( A to Z), select the desired stored number and press for 2 sec the keys 0 to 9 to substitute the selected number. This digit will appear to the left of the stored name. To desactivate speed dial follow the same above steps, press the speed dial digit for 2 seconds to delete it.

Room Monitoring ( Baby Phone )

Check your PABX manual on how to program this feature. Press the Extension N that was programmed as baby phone or press the key programmed as Room monitoring. Note : This feature is not available for the operator and nightmode attendant;

Call back
You can send a message to an extension requesting a call. Press + , to display : call Urgently Extension : _ _ _ _.

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Using a headset
Press and press , use / to select Operation with headset

. to display Replace handset with headset.

disconnect the handset and connect the headset.

To connect the handset again :

Press press , use / to select Operation with headset, To confirm

. To display already set. cancel?. Press.

and to display : replace headset with handset. With the headset, the SPEAKER key will assume the function of the hook. Led ON : OFF-HOOK; Led OFF: ON-HOOK.

Reminder
You annotate up to 3 reminders with prompts ( text, date, time ). Press or , use to select Reminder and press . Use . Using the . Enter day,

and select the reminder position and press

keypad, enter the text ( max 16 characters) and press month, time . To delete a reminder, press

. Press to confirm. . To exit the

At the programmed date and time, the TI 730i will emit beeps for 20 seconds and display the text. To interrumpt, press menu, press .

To desactivate the reminder before being displayed follow the above steps again. Once the reminder is selected, press to cancel. and then

Altering the reminder

Press / , use / to select Reminder and press . Using

select the reminder and press

. Position the cursor .

on the character and enter the new letter or press 28

Accessing the programmed reminders

Press or , use / to select Reminder and press . Use .

to display the reminder. To exit menu, press

Deleting programmed reminders

Press or , use / to select Reminder and press . Use . To to keep

to display the reminder to delete and press to confirm or

display : Delete ? enter = yes. Press the reminder.

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PROGRAMMING SOME OF THE PABX FACILITIES

Extension password
Press press , use . Use / / to select Extension configuration and select Password and press .

To register a new password

Enter password ( 2 to 4 digits ) in first line and repeating it in second line. press .

To alter a password
press .

Enter new password in first line and actual password in second line,

Note : If you forget your password, please check your PABX manual on how to cancel the extension password.

Follow me
This feature is programmed from the extension receiving the original call. Press . Use , use / / to display program extension and press select Follow me and press . Enter your .

password and your extension number, and then press

To cancel
Press press , use . Use / / to select extension configuration and select Follow me, press to confirm or . To display: to keep

already set. cancel ?. Press configuration.

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Call Divert
You can program an extension, group, or voice mail to attend your calls. Press DIVERT and use / to display the various options : If busy to extension : Press Press . and enter group number. Press , to display: Configuration OK. to display : After (_) rings to . and enter the extension number.

If busy to group. Press If busy to VMS. Press

If no answer to extension : Press extension? press .

enter number of rings (3 to 7) and

If no answer to Group. Press Group

to display : After (_) rings to .

enter number of rings (3 to 7) and press

If no answer to VMS. Press VMS?

to display : After (_) rings to .

enter number of rings (3 to 7) and press

Always divert. Press extension?

to display Always divert to enter the extension number and press .

Cancel any type of call divert

Press DIVERT, use / to display Cancel Divert and press to confirm.

to display : already set. cancel ?. Press

Extension Barring
Any call barring
Press press / IDD. Press DDD. Press , use . Using / / to display extension configuration, select call barring, press . Use

again to display the various call barring options: , to block international calls. , to block international and long distance calls.

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Regional. Press interurban calls. Block Total. Press

, to block international, long distance and , to block all outgoing calls . Followed by . To display: your

Cancel call barring. Press password

. enter your password and press.

DND ( do not disturb )

Press to display : Extension password . Enter password and press .

Cancel DND
Press to display : Cancel ?. Press to confirm.

This functionn is not available for the extension programmer. During DND mode, the TI 730i maintains the alarm and recall functions. The extension with DND programmed, receives a differenciated dial tone (continuous + beeps at each second ).

Hotline
Hotline without delay : Direct access to line after lifting the handset. Hotline with delay : The TI 730i waits 7 seconds, giving you the option of dialing another number. Press , use / to select Extension configuration and .Use / to

press. Use / to seelct Hotline and press

display options : Extension with delay : Enter destination extension number, press . External line with delay : Enter line number and press .

To cancel :
Press press , use . Using / / to display Program extension e select Hotline and press to display:

Cancel ?. Press 32

to confirm.

Cancel hotline without delay

Only main extension can cancel hotline without delay. You can program external hotline (with or without delay) through route 0 or special routes. Check the item External call category through special route in your PABX manual.

Alarm
Press press , use . Use / / to display extension configuration, select Alarm and press . Use /

to display the various options : One day only : Enter time and press Everyday : Enter time and press . . The Alarm gets OFF is .

Periodically : Enter period and press during preprogrammed periods. Weekdays : Enter period and press .

Weekdays and holidays should be programmed. Check your PABX manual for more information. Important: The PABX calender should set.

To cancel the Alarm

Press , use / . / to display Program extension and press select Alarm and press . To display: . Using Cancel ? . Press

Note : You can only program one alarm at once.

Blocking direct incoming calls ( DIC )

Incoming external call to your extension can be routed through DISA or operator. Press press use . Use or / to display Extension configuration, select Block DIC, press .

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To cancel:
Press . Use , use / or to display Pogram Extension, press .To select Block external call, press .

display : already set. cancel ?., press

Extension Telemarketing
Note : Your extension should pocess a password. Press press , use . Use to display Extension password .Enter password and press . / / to display Extension configuration, to select Extension Telemarketing, press

To cancel repeat the above until the following is displayed : already set. cancel ? and press . To use the telemarketing function, your extension requires access category programmed ( see call intrusion in PABX manual ). The extension telemarketing does not receive beeps during call intrusion. . Enter your extension password and press

34

POWER FAILURE
The Ti 730 does not function during power loss.

CHECKING THE SOFTWARE VERSION

Press Use / , use / to select Check Version, press . to select KS version and press .to display: TI

730 i Num: _ _ Version: _ _.

Checking version and revision of PABX software

Press Use / , use / to select Check Version, press .

to select PABX version and press

.to display:

PABX Intelbras Version: _ _.

LEAVING MESSAGES ON YOUR TI 730i

Press Use / , use / to display Messages and press .: . to select or cancel the message and press

On holiday In a meeting Unavailable On Leave Call to my mobile Cancel message. The extension programmer and attendant cannot be programmed with messages.

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USING DND/BROKER CALL

This key has double functions : Standby : Uses the DND menu options. OFF-HOOK : As broker call. DND : block direct incoming calls. BRK. Call : Attend two incoming calls at the same time. Press to attend a second call and maintain the first call on

hold. Press the key again to switch between calls; to disconnect a call put the phone ON-HOOK and wait for the second call to ring. Extension inquiry with broker call. During an external call you can make an intercom inquiry by pressing to switch between calls.

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WARRANTY TERMS
To benefit from our warranty terms you should fill out the below form and present it along with the purchase invoice. Name :___________________________________________________ Purchase date: ______________________ IInvoice N :______________ Model:____________________________ Serial N :_____________________ Reseller/Salesman:_________________________________________ Dear Customer, Please read carefully the below terms and conditions of our warranty. Any claim that does not meet with the below conditions will not be covered by our warranty. 1.1. Equipment sold by Intelbras are covered by a one year warranty against any Material flaws or manufacturing defects. 1.2. The warranty shall not cover: a) damage of any kind whatsoever the cause of which does not predate the sale; b) damage, faults and defects attributable to the customer, accidental damage, improper usage or poor maintenance, failure to comply with the instructions given in the user manual, lightning, humidity, power surges or any force majeure whatsoever; c) the repair or replacement of loose parts (cords, wires, outlets, antennas, etc.), the replacement of accessory elements that require regular replacement (batteries, paper, ink, etc.) and the supply of cleaning products. d) call-out charges and hourly rates. 1.3.The warranty shall not apply if: a) the Customer cannot prove the purchase via a bill, receipt or ad hoc certificate provided by the reseller; b) The Customer, or a person not designated by Intelbras, changes or repairs the PABX ; it has been paid for in full. Until this is the case, the Customer shall not transfer, alter, give as security or a guarantee, or lend the product in any way whatsoever to a third party, nor shall the latter have any right of ownership thereto. In the event of seizure of or any other claim by a third party with respect to the product, the Customer shall inform Intelbras immediately to enable the latter to safeguard its rights. 1.4. The risks shall transfer to the Customer when the product is delivered. Thereafter, Customer shall be liable for all risk of loss, theft and destruction, in full or in part, of the product. Intelbras S/A se reserves the right to alter any product characteristics without any prior notice. Customer Service Support [email protected] 37