Call Center Campaign Broker Agreement
Call Center Campaign Broker Agreement
Call Center Campaign Broker Agreement
This Call Center Campaign Broker Agreement (Agreement) is made and entered into this 16th day of January 2013 by and between Phoenix Teleservices whose business address is 2nd Floor, Phoenix Business Complex, Sta. Ana, Cagayan 3514 (Factor), and __________________________________, whose address for the conduct of business is ___________________________________________________________________________(Broker). 1. Term: This Agreement will become effective on the date stated above and will continue in effect until terminated as provided hereinafter. 2. Services: Broker agrees to solicit new prospective call center campaign clients for Factor, and to provide initial document packages for Factors evaluation and possible acceptance in accordance with Factors instructions to Broker and the terms and provisions of this Agreement. 3. Performance: The method (so long as same is legal, commercially reasonable and ethical), details, and means of performing the services referenced in Section 2 above, shall be exclusively and solely determined by Broker. Broker may at its expense, employ such assistants and outside contractors as Broker deems necessary to perform the services referenced in Section 2. Except for those requirements outlined in Section 6 hereof, Factor will respect Brokers autonomy and will not attempt to control, direct, or supervise Brokers (or its agents) activities in any manner. 4. Relationship: The parties agree that the relationship of Broker to Factor shall be that of an independent contractor. All parties recognize that this Agreement is non-exclusive and in keeping with an arms length relationship. Without Factors prior written consent, Broker shall have no authority to bind Factor in any manner whatsoever. Broker, its employees, Brokers agents, and their employees shall not be considered employees of Factor in any way, or for any purpose. 5. Compensation: Factor will pay to Broker referral fees for any and all referred prospects who utilize Factors services within 3 days of receipt of prospects payment to Factor should the prospect decide to pay client in full not excluding the Broker commissions. The following commission methodology will apply: Unless so modified on the attached Schedule A, Factor will remit to Broker a commission of 10 % of the Gross Earnings retained by Factor as earned fees throughout its relationship with any party referred by Broker (Client). Such commission shall not be deemed earned by Broker until Factors fees are actually received from the referred Client. Factor will provide to Broker a monthly accounting and post dated check/cash within 3 days of the conclusion of each payment. Such payment will include Brokers commission for each Factor/Client transaction successfully concluded during the preceding cut-off payment week/bi-week/month. Should Factor never be repaid by Client or its customer; or for some other reason Factor never receive its fee(s), then no commission shall be owed by Factor to Broker for that specific transaction. Should Factor be forced to declare an Event of Default, as such is defined in Factors agreement(s) with Client, then (in recognition of Factors increased costs of collection and monitoring) until all condition(s) causing the declaration of default are cured, Broker shall irreversibly forfeit any right to commission(s) earned herein during the period that the conditions of default were existent and/or uncured. Unless Campaign or Project is otherwise earlier terminated, all compensation is to be paid by Factor to Broker for the life of said Client account.
6. Brokers Obligations: Without interference from Factor, Broker will solely determine what amount of time Broker devotes to the performance of the above described services. Broker represents and warrants that: Broker shall conduct its business, as it relates to the services defined herein, in a commercially reasonable, legal and ethical manner. Every effort will be made by Broker to ensure that the Client is aware of the economic substance of those transactions contemplated herein, and that Brokers affairs with Client have been conducted in a professional manner. Broker agrees to provide workers compensation for Brokers employees, partners and agents (if required by applicable law), and Broker agrees to hold harmless and indemnify Factor from any and all claims arising out of any injury, disability, or death Brokers employees and agents. Broker will treat all correspondence from Factor including Factors contractual documentation with Client(s) as confidential, and will only disclose same to third parties after receiving written permission from Factor. Broker commissions are not subjected to charge backs occurred by Factor and its agents. 7. Termination: Notwithstanding anything herein to the contrary, either party may terminate this Agreement at any time by providing thirty (30) days prior written notice to the other party; however, Factors obligation to pay broker as indicated in Section 5 above shall continue. Any such termination shall have no effect upon those commitments made by the signatories hereto evidenced by previously executed Schedules. 8. Entire Agreement: This Agreement supersedes any and all agreements, either oral or written, between the parties hereto with respect to the rendering of services by Broker to Factor, contains all of the agreements between the parties with respect to the rendering of such service, and governs any Schedules subsequently entered into between Factor and Broker. Both parties agree that no representations, inducements, promises, or agreements (oral or otherwise) have been made by any party or anyone acting on behalf of any party, which are not embodied herein; and that no other agreement, statement, or promise not contained herein shall be valid or binding. Any modification of this Agreement will be effective only if it is in writing and signed by both parties. Should there be a conflict between the terms and conditions expressed herein and any Schedule(s) relating to this Agreement, then the terms and conditions detailed in the relevant Schedule will prevail. 9. Schedules: Broker and Factor will execute Schedules (governed by this Agreement) to evidence their agreement on specific Clients referred by Broker to Factor. Such Schedules will appear substantially similar to Schedule A attached hereto. Such Schedules will memorialize the terms of commission, account exclusivity, etc. The Schedule(s) will serve as Brokers proof (or receipt) of Factors obligation to commission Broker as defined in this Agreement for specifically referred Clients. Broker agrees that to perfect its interest in a commission stream for a referred Client, it must possess a validly executed Schedule from Factor. 9. Venue: This Agreement shall be governed and construed in accordance with the laws of the Philippines (notwithstanding conflict of law rules) and venue shall be proper only in the town of Sta. Ana, Cagayan, Philippines. Executed the day and year first above written in the town of Sta. Ana, Cagayan, Philippines. Broker: Signature:__________________________ Date: Date: Factor: __________________________
Schedule A This Schedule is made as of the date noted below by and between Phoenix Teleservices (Factor) and ____________________________ (Broker). The terms and conditions of the Call Center Broker Agreement (Agreement) dated January 16, 2013 are incorporated in this Schedule by reference. Capitalized terms used herein shall have the meanings attributed to them in this Schedule or in the Agreement incorporated herein. This Schedule constitutes a separate agreement between Factor and Broker (subject to the terms detailed in the Agreement) identifying the potential referral of a Client, and evidences the rights and obligations of the relevant signatories below. Regarding: All campaigns referred by Broker including campaigns arising from the same client or source. Client: ____________________________ Commission Percentage: 10% of Gross Profit Factor recognizes and concurs that Broker has successfully carried out its Services as defined in Section 2 of the Agreement with respect to this specific Client. Factor agrees that so long as Client successfully initiates a factoring relationship with Factor, and unless modified below, that Factor will commission Broker as defined in Section 5 of the Agreement for any fees generated by factored transactions subsequently entered into between Client and Factor. Broker affirms that its representations and warranties as described in Section 6 of the Agreement are true and correct, and no breach of same has occurred since the execution of the Agreement. IN WITNESS WHEREOF the parties have executed this Schedule A. Broker: Signature:__________________________ Date: Date: Factor: __________________________