Yahoo!

Messenger for
BlackBerry Smartphones
User Guide
Version: 2.5

SWDT396851-560996-0512083915-001

Contents
Basics..................................................................................................................................................................................................................
About Yahoo! Messenger for BlackBerry smartphones.....................................................................................................................................
Sign in to Yahoo! Messenger for BlackBerry smartphones................................................................................................................................
Change your nickname or display picture..........................................................................................................................................................
About sound profiles..........................................................................................................................................................................................
Find more troubleshooting information............................................................................................................................................................

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Availability..........................................................................................................................................................................................................
About your status...............................................................................................................................................................................................
Change your status.............................................................................................................................................................................................
Add a status message.........................................................................................................................................................................................
Create a custom status.......................................................................................................................................................................................
Show when you are on a call..............................................................................................................................................................................
Appear offline to a contact.................................................................................................................................................................................
Receive notification when a contact is online....................................................................................................................................................

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Contacts..............................................................................................................................................................................................................
Add a contact.....................................................................................................................................................................................................
View a contact's information.............................................................................................................................................................................
Link a contact with a contact in the Contacts application..................................................................................................................................
Rename a contact...............................................................................................................................................................................................
Delete a contact.................................................................................................................................................................................................
Ignore a user.......................................................................................................................................................................................................
View ignored users.............................................................................................................................................................................................
Organize offline contacts....................................................................................................................................................................................
A contact no longer appears in my contact list..................................................................................................................................................

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Contact groups...................................................................................................................................................................................................
Add a contact group...........................................................................................................................................................................................
Move a contact to a different contact group.....................................................................................................................................................
Rename a contact group....................................................................................................................................................................................
Delete a contact group.......................................................................................................................................................................................

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Conversations.....................................................................................................................................................................................................
Send a message..................................................................................................................................................................................................
Send a message to a user that is not in your contact list...................................................................................................................................
Add an emoticon................................................................................................................................................................................................
Send a file to a contact.......................................................................................................................................................................................
Start a conference..............................................................................................................................................................................................
View a list of conference participants................................................................................................................................................................

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Email a conversation..........................................................................................................................................................................................
Copy a conversation...........................................................................................................................................................................................
Clear a conversation...........................................................................................................................................................................................
Switch conversations..........................................................................................................................................................................................
End a conversation.............................................................................................................................................................................................
Stop receiving messages from users that are not in your contact list................................................................................................................
Prevent conversations from appearing in the messages application.................................................................................................................
Stop grouping messages in conversations..........................................................................................................................................................
I am not receiving notification for incoming messages......................................................................................................................................
Text sometimes changes after I type it..............................................................................................................................................................

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Conversation history..........................................................................................................................................................................................
Turn on conversation history.............................................................................................................................................................................
View the conversation history for a contact......................................................................................................................................................
Search for text in a conversation history............................................................................................................................................................
Delete a conversation history.............................................................................................................................................................................

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Provide feedback................................................................................................................................................................................................

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IT policy rules......................................................................................................................................................................................................

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Legal notice........................................................................................................................................................................................................

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User Guide

Basics

Basics
About Yahoo! Messenger for BlackBerry smartphones
You can use Yahoo! Messenger for BlackBerry smartphones to chat with other Yahoo! Messenger users from your
smartphone. To use Yahoo! Messenger for BlackBerry smartphones, you must have a Yahoo! ID. To get a Yahoo! ID, visit
edit.yahoo.com/config/eval_register. For more information about Yahoo! Messenger, visit messenger.yahoo.com.

Sign in to Yahoo! Messenger for BlackBerry smartphones

1. On the Home screen or in the application list, click Yahoo! Messenger.
2. Type your Yahoo! ID and password.
3. Click Sign In.
To sign out, press the Menu key > Sign Out.

Change your nickname or display picture

1. On the contact list screen, press the Menu key > My Details.
To change your nickname, type a name.
To change your display picture, press the Menu key > Change Display Image. Click a picture. If necessary, center the
picture in the box. Press the Menu key > Crop and Save.
2. Press the Menu key > Save.

About sound profiles

You can set notification options, such as vibrate or tone, for Yahoo! Messenger for BlackBerry smartphones in the sounds
application. The Yahoo! Messenger Alert item specifies how you are notified when a contact that you have set an availability
notification for becomes available. The Yahoo! Messenger New Message item specifies how you are notified of incoming
Yahoo! Messenger messages.
Depending on the sound profile that is set in the sounds application on your smartphone, you might not hear the audible
notification that you have set for Yahoo! Messenger for BlackBerry smartphones. For more information about sounds, click the
Help icon on the Home screen of your BlackBerry smartphone.

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Find more troubleshooting information

To troubleshoot an issue and read knowledge base articles, visit the BlackBerry Technical Solution Center at
www.blackberry.com/btsc.

Basics

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Availability

Availability
About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status
message and choosing a status indicator.

Change your status

1. On the contact list screen, press the Menu key > My Details.
2. Change the Status field.

Add a status message

1. On the contact list screen, press the Menu key > My Details.
2. Type a status message.
3. Press the Menu key > Save.

Create a custom status

1.
2.
3.
4.

On the contact list screen, press the Menu key > My Details.
Change the Status field.
Click New Status.
Type a status message.
To change the status indicator that appears beside your status message to busy, select the Show busy icon check box.
To add the custom status to the status list, select the Add to status list check box.
5. Click OK.

Show when you are on a call

Depending on your wireless network, this feature might not be supported.
1. On the contact list screen, press the Menu key > My Details.
2. Select the Show When I'm On The Phone check box.
3. Press the Menu key > Save.

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Availability

To stop showing when you are on a call, clear the Show When I'm On The Phone check box.

Appear offline to a contact

1.
2.
3.
4.

On the contact list screen, in a contact group, highlight a contact.

Press the Menu key > Appear Offline to.
To appear offline to the contact permanently, select the Permanently check box.
Click Yes.

To appear online to the contact again, click Appear Online to.

Receive notification when a contact is online

You can receive a message when the contact is online. Depending on the sound profile that is set on your smartphone, you
might also receive an audible notification.
1. On the contact list screen, in a contact group, highlight an offline contact.
2. Press the Menu key > Set Alert > OK.

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Contacts

Contacts
Add a contact
When you add a contact, that contact must accept or decline your invitation.
1. On the contact list screen, press the Menu key > Add a Contact.
2. To specify a contact group, change the Group field.
3. Type a user name.
4. Type a message.
5. Click OK.
6. To link the contact with a contact in the contacts application, perform one of the following actions:
If the contact is already in the contacts application, click Select Contact. Click a contact.
If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu
key > Save.

View a contact's information

1. On the contact list screen, highlight a contact.
2. Press the Menu key > Contact Details.

Link a contact with a contact in the Contacts application

When you link a contact with a contact in the Contacts application, you might be able to perform additional tasks. For example,
during a conversation, you might be able to call or send an email message to the contact quickly from the menu.
1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key > Link to BlackBerry Contact.
If the contact is already in the Contacts application, click Select Contact. Click a contact.
If the contact is not yet in the Contacts application, click New Contact. Type the contact information. Press the Menu
key > Save.

Rename a contact
1.
2.
3.
4.

On the contact list screen, highlight a contact.

Press the Menu key > Contact Details.
Type a name.
Press the Menu key > Save.

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Contacts

Delete a contact
1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key > Delete Contact > Delete.

Ignore a user
You must delete a user from your contact list before you can ignore the user.
When you ignore a user, the user cannot add you. If you ignore a user who has already added you, you appear as offline in that
user's contact list.
1. On the contact list screen, press the Menu key > Ignore a User.
2. Type the user name or the email address of the user that you want to ignore.
3. Click OK.
To unignore a user, highlight an ignored user. Press the Menu key > Un-ignore.

View ignored users

1. On the contact list screen, press the Menu key > Options.
2. Change the Show Ignored Contacts field to Yes.
3. Press the Menu key > Save.

Organize offline contacts

1. On the contact list screen, press the Menu key > Options.
To group offline contacts, change the Show Offline Contacts field to Group.
To hide offline contacts, change the Show Offline Contacts field to No.
To view offline contacts, change the Show Offline Contacts field to Yes.
2. Press the Menu key > Save.

A contact no longer appears in my contact list

Try performing the following actions:

If you have changed options to hide offline contacts, organize offline contacts so that you can view offline contacts.

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Contacts

If you have collapsed the group that the contact is in, expand the group. On the contact list screen, click the group.

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Contact groups
Add a contact group
1. On the contact list screen, press the Menu key > Create New Group.
2. Type a name for the contact group.
3. Click OK.

Move a contact to a different contact group

1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key > Move.
3. Click a contact group.

Rename a contact group

1.
2.
3.
4.

On the contact list screen, highlight a contact group.

Press the Menu key > Rename Group.
Type a new name.
Click OK.

Delete a contact group

You must move all contacts out of a contact group before you can delete that contact group.
1. On the contact list screen, highlight a contact group.
2. Press the Menu key > Delete Group > Delete.

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Contact groups

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Conversations

Conversations
Send a message
1. On the contact list screen, click a contact.
2. Type a message.
3. Press the Enter key.

Send a message to a user that is not in your contact list

1.
2.
3.
4.
5.

On the contact list screen, press the Menu key > Send Message To.
Type a user name.
Click OK.
Type a message.
Press the Enter key.

Add an emoticon
1. When you are composing a message, press the Menu key > Add Smiley.
2. Click an emoticon.

Send a file to a contact

If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, you might be
able to send files that are stored on your organization's network. For more information about accessing a file from your
organization's network, click the Help icon on the Home screen of your BlackBerry smartphone.
1. On the contact list screen, highlight an online contact.
2. Press the Menu key > Send File.
To send a picture, click Picture. Click a picture.
To send a document, click File. Click a file.
To send a voice note, click Voice Note. Record your message. Click Send.
To send a contact attachment, click Contact.
To send multiple files, click Multiple. Click a file. Click Add another file. Click another file. Click Send.

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Start a conference
1.
2.
3.
4.

On the contact list screen, in a contact group, highlight an online contact.

Press the Menu key > Invite to Conference.
In the Message field, type a message.
Click OK.

To invite another contact to the conference, press the Menu key > Invite to Conference. Click a contact.

View a list of conference participants

During a conference, press the Menu key > View Participants.

Email a conversation
Depending on your wireless service plan, this feature might not be supported.
During a conversation, press the Menu key > Email Conversation.

Copy a conversation
During a conversation, press the Menu key > Copy Conversation.

Clear a conversation
During a conversation, press the Menu key > Clear Conversation.

Switch conversations
1. During a conversation, press the Menu key > Switch Conversation.
2. Click a contact.

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Conversations

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Conversations

End a conversation
During a conversation, press the Menu key > End Conversation.

Stop receiving messages from users that are not in your contact
list
1. On the contact list screen, press the Menu key > Options.
2. Change the Ignore Messages From Users Not in Contact List field to Yes.
3. Press the Menu key > Save.

Prevent conversations from appearing in the messages

application
1. On the contact list screen, press the Menu key > Options.
2. Change the Show Conversations in Messages Application field to No.
3. Press the Menu key > Save.
To view conversations in the messages application again, change the Show Conversations in Messages Application field to Yes.

Stop grouping messages in conversations

In a conversation, by default, consecutive messages that you send or receive are grouped together.
1. On the contact list screen, press the Menu key > Options.
2. Change the Group Sequential Messages in Conversations field to No.
3. Press the Menu key > Save.

I am not receiving notification for incoming messages

In the sounds application, try performing the following actions:

Verify that the All Alerts Off sound profile is not selected.
Verify that the Volume fields for the Yahoo! Messenger New Message item are not set to Silent.
Change the notification options for the Yahoo! Messenger New Message item.

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Conversations

Text sometimes changes after I type it

If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically.
To view or change AutoText entries, during a conversation, press the Menu key > Edit AutoText.
For more information about AutoText, click the Help icon on the Home screen of your BlackBerry smartphone.

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Conversation history

Conversation history
Turn on conversation history
1. On the contact list screen, press the Menu key > Options.
2. Change the Save Message History field to Device or Media Card.
3. Press the Menu key > Save.

View the conversation history for a contact

You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key > View History.
3. Click a conversation history.

Search for text in a conversation history

You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key > View History.
3. Type the text.
4. Click Search.
5. In the search results, click a conversation history.

Delete a conversation history

You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key > View History.
3. Press the Menu key.
To delete the conversation history for an individual contact, click Delete Contact's History.
To delete the conversation history for all contacts, click Delete Complete History.

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Provide feedback
To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.

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Provide feedback

User Guide

IT policy rules

IT policy rules
BlackBerry Enterprise Server administrators can use IT policy rules to prevent users from accessing certain applications and
features. For more information about IT policy rules, visit http://docs.blackberry.com/en/ to read the BlackBerry Enterprise
Server Policy Reference Guide.

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Legal notice

Legal notice
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Legal notice