Course Structure Topic Learning Hours
Course Structure Topic Learning Hours
Course Structure Topic Learning Hours
Name of Course/Module: Dynamics of Communication & Leadership Course Code: BMCL5203 Rationale for the inclusion of the course/module in the programme: Learners should have an understanding of the following: 1. 2. 3. 4. 5. Methods of communication The communication process Leadership and innovation in the public Key concepts of political communication Change management
4. 5. 6. 7.
Semester and Year offered: 2/1 Credit Value: 3 credit Prerequisite (if any): Not Applicable Learning outcomes: By the end of this course, learners should be able to: 5. Distinguish various levels of communication in public administration. 6. Explain the dynamics of effective communication for leadership 7. Compare and contrast the various theories of leadership and communication. 8. Examine leadership traits and approaches to change management
8.
Synopsis This course provides learners with the knowledge and the skills necessary to communicate with the media, politicians and political advisers, the community and other relevant stakeholders. It explores the dimensions of communication and leadership within the public sector. Learners will explore the role of leadership in public organisations, the theoretical frameworks for leadership as well as the relationship between leadership, organisational change and effective management strategies. Emphasis will also be given to communicative skills that are useful within the public sector.
9.
10.
Course Structure
Topic
Learning Hours
CHAPTER 1
Communication in Public Administration The functions of communication The traditional view to communication The various levels of communication 11
CHAPTER 2
The
Communication
Process The importance of communicating effectively The communication cycle Recognising and overcoming barriers to communication Ensuring effective communication
11
CHAPTER 3
Communication Media Choosing the right method for communication Face-to-face communication Gathering and using feedback Non-verbal communication
11
CHAPTER 4
Public
Relations
(PR)
and Communication Uses of gratification approaches The psychology of communication Mass media effects Information Management Media Management Keeping PR and communication apart The role of the Central Office Information (COI)
11
CHAPTER 5
Key
Concepts
in for 11
Communication
Effective Leadership Electoral professionalism Media-centered democracy Political advertising Polical marketing and campaigning
CHAPTER 6
Leadership Traits Types of leadership: aurthority, personality and function Theories of Leadership Theories of Motivation
11
CHAPTER 7
Leadership
and 11
Innovation in the Public Sector Bottom-up public management innovations Provision of a supportive climate: awards, recognition, promotions and others.
CHAPTER 8
Politically-led
responses 11
to crisis Wide search for information Broad consultation Skeptical examination of options
CHAPTER 9
Organisational
Turn11
CHAPTER 10
Change Management Importance of change Approaches to Change Management Leadership and change Resistance to change Minimising resistance to change
11
CHAPTER 11
11.
Main references supporting the course Jeffrey D.G. Public Administration in the New Century: A Concise Introduction. USA, , Thomson Wadworth, 2005.
Additional references supporting the course Chris A., J.H & S.N (Editor), Australian Handbook of Public Sector Management. Crows Nest, NSW, Australia: SRM Production Services Sdn Bhd, 2001. McHugh, Marie(Editor). Public sector leadership. Bradford, UK: Emerald Group Publishing Limited. 2002 Sandford Borins. Leadership and innovation in the public sector Leadership & Organization Development Journal. Bradford, , UK: Emerald Group Publishing Limited, 2002
12.