UNIT I OPENING and CLOSING

Opening a conversation and bringing a conversation to an end are essential parts of our everyday language. You already know how to say hello and good bye, but in this lesson you will study in more detail Americans perform these functions. In the dialogues that follow, pay attention to what speakers say to greet each other and what they say to indicate that the conversation is over. Mike : Say, Grace, how you doing? Grace : Mike! Hey, how are you? Mike : Not bad. Where you going? Grace : Over to Jerrys. How about you? Mike : Oh, I just got off work. Im so hungry, I could eat a horse! Grace : Where are you working now? Mike : J $ L Steel. Its a real pain. But I guess I couldnt complain. Lots of guys are out of work these days. Grace : Yeah, thats the truth. Well, I better let you go to get some supper. Mike : Yeah, it was great seeing you again. Maybe we could get together sometime. Grace : Sounds good. Ill give you a call. Mike : OK, great. Ill be seeing you. Grace : OK, Mike. Enjoy your meal. Mike : Thanks. Bye! Grace : Bye! Greetings in all languages have the same purpose: to establish contact with another person, to recognize his or her existence, and to show friendly. The greeting is always returned, often in the same form but with different stress. Usually people do not suddenly quit talking, say good bye, and leave each other abruptly; ending a conversation normally takes some time. This involves two kind of interaction; pre-closings and closings. Pre-closings are phrases that signal the end of a conversation; closings are phrases that explicitly end the conversation. The following is the phrases near to the top of the list are generally more formal than the ones. GREETINGS RESPONSES More Good morning. Good morning. Formal Good afternoon. Good afternoon. Good evening. Good evening. How nice to see you! Yes, its been quite a while. What a pleasant surprise! Hello, Robert! Hello, Karin! How are you? Fine, thanks. And you? Hi, Bob. Hi, Kathy. Howve you been? Pretty good Whats happening Not much Whats new? Nothing. How are you doing? OK. Less How you doing? Not bad. Formal Long time, no see. Yeah!

PRE-CLOSING More Well, Im afraid I have to be going. Formal Its been a pleasure. Thank you for the advice. I really must go now. It was nice to see you. Well, its getting late. I know youre busy. Nice to see you again. Thanks for coming. Maybe we could together sometime. Great seeing you. Formal Ive really got to go. Less Got to go now. CLOSINGS Until the next time Good night, Bill. Good bye, Harry. Have a nice (weekend). Less Talk to you later. Formal See you later.
More Formal

RESPONSES Thank you for coming. Yes, Ive enjoyed it. My pleasure. It was good to see you. Maybe we can talk again. Nice to see you. It was fun. Sounds good. Same here. OK. See you. See you again. RESPONSES Good bye. Good night, Jean. Good bye, Lisa. You, too. Bye. Take it easy. So long. Take care.

SMALL GROUP PRACTICE A. Using what youve learned Directions: For each situation that follows, read the cues given, then discuss the relationship among the speakers and the level of formality. Using this information, complete the dialogues with phrases with any other appropriate response. Example: A: It was nice seeing you again. B: Yes, lets do it again. A: Bye. B: Bye. Situation 1 A: Hi, Jack. How are you? B: A: Not bad. Whats up? B: Situation 2 A: B: Good morning Dr. Anthony. A: . B: .

Situation 3

A: Well, thats very interesting, but Im afraid I must . B: All right. Ill be talking to you again later, maybe? A: .. B: .. Situation 4 A: And thats just the way it happened. B: Oh, I almost forgot. Im supposed to meet A: .. B: .. A: .. B. Cued dialogues Directions: After looking at each situation carefully, discuss with your partner(s) the relationship among the speakers and the appropriate level of formality. Then practice, using any words or expressions appropriate to express the functions given. The Tutor will ask you to perform the dialogue for the class. Situation 1 A 1. Greets B 2. Asks about Bs family 3. Replies to B question, pre-closes 4. Replies to closing Situation 2 A 1. Greets B 2. Talks about weekend, asks about Bs weekend 3. Gives pre-closing 4. Closes B 1. Greets A, asks about weekend 2. Answer questions 3. Replies to pre-closing 4. Replies. B 1. Greets A 2. Answer questions, asks about As job 3. Replies to pre-closing, gives closing

UNIT II

INTRODUCTION
When making an introduction in any language, you need to know the formulas and rules for doing it. You also need to know what to call the participants. This lesson will help you to identify given names and surnames (last names) and to decide which form of the name is appropriate to use. You will also learn introductions are made. Read the dialogue below: (The doorbell rings. Mrs. Carr opens the door.) Mrs. Carr : Good evening, George. Come in. how have you been? George : Just fine. Thank you. How are you? Mrs. Carr : Oh, reasonably well. George : Mrs. Carr, I would like to introduce a friend of mine, if I may: Albert Douglas. Albert, this is Mrs. Elaine Carr. Albert : Pleased to meet you, Mrs. Carr. Mrs. Carr : Ive heard so much about you, Mr. Douglas. Please do come in. oh, Richie? Darling, Id like you to meet someone a friend of Georges. Mr. Carr : Oh, hello, George. Glad you could come. (He shakes hands with George.) George : Hello, Rich. It was very thoughtful of you to invite us. Mrs. Carr : Yes, darling, as I was saying, this is Albert Douglas. (to Albert) My husband, Richard. Albert : (shaking hands with Mr. Carr) Very nice to meet you, Mr. Carr. Mr. Carr : The pleasures mine. But call me Rich. Everyone does. Mind if I call you Albert? Albert : Of course not. But just plain Al will do. In making a formal introduction, one person is first presented to another. In general, subordinates are presented to superiors, men to women, younger to older. Men usually shake hands when they are introduced to other man. It is the womans choice whether or not to shake hands when introduced to a man, and the man should wait for the woman to offer her hand. If she offers her hand, shake it. Among professional women, it is becoming more and more common to shake hands. The following is the phrases near to the top of the list are generally more formal than the ones near to the bottom. INTRODUCTION
INTRODUCER RESPONSE A RESPONSE B

More Formal

Id like to introduce Henry Cheng. Id like to introduce Marie Brandon. Id like you to meet Patricia Murphy. Id like to introduce Tony Angelo. Id like you to meet Akiko Less Sato. formal This is Ali Hasan. SELF-INTRODUCTIONS SELF

How do you do? Glad to meet you Nice to meet you. Pleased to meet you. Nice to meet you. Hi.

How do you do? The pleasure is mine. Nice to meet you Pleased to meet you. Ive heard so much about you. Hi.

RESPONSE

More formal Less formal

Hello. Im John du Plessis. Hello. My name is George Kyrkostas I dont think weve met. Im Young Kim. Hi. Im Mike. Whats your name?

How do you do? Im Julie Duarte. Pleased to meet you. Im Sue Washington. Nice to meet you. Im Eva Beck. Hi. Im Margaret, but everyone calls me Peggy.

SMALL GROUP PRACTICE A. Using what youve learned Directions: For each situation that follows, read the cues given, then discuss the relationship among the speakers and the level of formality. Using this information, complete the dialogues with phrases with any other appropriate response. Example: A : Bill, this is Joe. Hes new in class. B : Hi, Joe. C : Hi, Bill. Situation 1 A: ............. B: Nice to meet you, Miss Douglas. C: .. B: Im a mechanical engineer. C: .. B: .. Situation 2 Greg : Susan, Id like you to meet Alice Carter, a good friend of mine. Susan : . Alice : .. Susan : Greg told me a lot of things about you, Alice. Alice : .. Situation 3 A : Hi. I guess I dont know you. My names B : .. A : .. B : .. Situation 4 A : B : Pleased to meet you. Im .. A : B :

B. Cued dialogues Directions: After looking at each situation carefully, discuss with your partner(s) the relationship among the speakers and the appropriate level of formality. Then practice, using

any words or expressions appropriate to express the functions given. The Tutor will ask you to perform the dialogue for the class. Situation 1 A is a clerk in a large department store. B is her boyfriend. C works in the department store with A. B is meeting A at the store to go out for lunch. A 1. greets B; introduces co-worker, C 2. tells C about Bs job B 1. Greets C 3. answers question Situation 2 Three university students meet in the hall on their way to class. A knows both B and C, but B and C dont know each other. A 1. greets B 2. introduces C 4. remarks how well C is doing in school B 1. Greets A 2. Greets C 3. asks C about his or her classes C 2. Replies to B 3. Tells what classes he or she is taking C 1. Returns greeting. 2. Asks B for more details

UNIT III

INVITATION
This chapter focuses on social invitations how to make them and how to respond to them. After completing the exercises, you should feel comfortable in making and replying to invitations in various situations. When you listen to the following dialogue, listen especially for the ways people make and accept social invitations. (A knocks at the door) Gretchen : Good morning, Dr. Hampton. May I come in? Dr. Hampton : Good morning, Gretchen. Of course. How can I be of help? Gretchen : Well, its not about school, Dr. Hampton. Its just that Alan and I wanted to have a few of people over for a dinner party to celebrate finishing my dissertation, and wed like to invite you especially, since youre chairman. Would you be able to come the weekend after next on Saturday? Dr. Hampton : Id be delighted to, Gretchen. Saturday, did you say? Gretchen : If thats all right for you and Mrs. Hampton. Dr. Hampton : Ill have to check with Elizabeth, but Im pretty sure itll be all right. Gretchen : Good. If you could come around six-thirty or seven oclock, that would give us time to chat a while over a glass of wine before dinner. Dr. Hampton : That sounds fine. Well be there around seven. Gretchen : That would be great! Oh, Im so pleased that you and Mrs. Hampton will be able to come. Dr. Hampton : Well, it should be fun. And you deserve it after all that hard work. But, say, Gretchen, will I have to start calling you Dr. Schmeltzer now? Gretchen : Of course not, Dr. Hampton! Dr. Hampton : Well, then cant you reciprocate by calling me Henry? Gretchen : Of course, Dr I mean Henry but itll take some getting used to. The following is the phrases near to the top of the list are generally more formal than the ones near to the bottom.
MAKING AN INVITATION ACCEPTING REFUSING

More Id like to invite you to dinner this Formal Saturday. Id like to invite you to a party next Friday I was wondering if youd like to Were going to have a few friends over on Wednesday and wed love you to come. Are you free on Saturday? Would you like to .? How about dinner? Less formal How about coffee? Lets go to our place for a coffee.

Thank you. Id love to. That would be wonderful Yes, thank you. What time?

Im awfully sorry, but I have other plans. I wish I could, but Id really like to, but

Thanks. With pleasure. Sounds great. OK / sure. All right.

Sorry. Ive already made plans for Saturday. Oh darn! Have to

OFFERING TO BRING SOMETHING

RESPONSE

More Formal

I wonder if I might be able to bring something? Its enough just to have you come. Let me bring something, wont you? Oh, you dont need to. Is there anything I could bring? What shall I bring? Just bring yourself. Can I bring the wine? Well, thanks, if youd like to. What should I bring Well, Johns bringing salad, so why dont you bring dessert?

Less formal

MAKING A NON-INVITATION

Youll have to come over sometime. Well have to get together again soon If youre ever in Houston, look me up If youre ever in Pittsburgh, give me a call If youre ever in the area, come and visit. SMALL GROUP PRACTICE A. Using what youve learned Directions: For each situation that follows, read the cues given, then discuss the relationship among the speakers and the level of formality. Using this information, complete the dialogues with phrases with any other appropriate response. Example: A: Can you come for dinner on Sunday? B: Id love to. What can I bring? A: some white wine would be fine. B: OK. See you, then. Thanks. Situation 1 A: Would you like to come over for dinner tomorrow? B: What time? A: B: Situation 2 A: B: OK. That would be great! .? A: Its around eight oclock. B: A: Situation 3 A: .. B: Well, I had planned to go to see a movie that night. Why? A: . B: .

Situation 4

A: .. B: Im sorry, but . A: . B: . A: . B. Cued dialogues Directions: After looking at each situation carefully, discuss with your partner(s) the relationship among the speakers and the appropriate level of formality. Then practice, using any words or expressions appropriate to express the functions given. The Tutor will ask you to perform the dialogue for the class. Situation 1 A and B are good friends. They work in the same office. A has just finished moving into a new house and wants to invite B over to celebrate. A 1. greets B 2. invites B to housewarming 3. gives time 4. accepts or rejects the offer B 1. greets B 2. accepts invitation, asks about time 3. offers to bring something 4. expresses pleasure, thanks A for invitation

Situation 2 A is a professor at a large university where B, a foreign student, is a candidate for the Ph.D. degree. A and B have met each other only once before. Now A wants to invite B to his or her house for a barbecue. A 1. greets B 2. invites B 3. gives time 4. expresses pleasure B 1. Greets A 2. Asks about time 3. Accepts invitation, thanks to A

UNIT IV THANKING

In this unit, we will look at and practice situations that require an expression of thanks. Listen to the dialogue, paying particular attention to when people say thank you and to what they say to express thanks. Also notice what the person being thanked says in reply. Then discuss the questions at the end of the dialogue. (The doorbell rings) Linda : Oh, hi, welcome back! Have a nice trip? Janet : Oh, it was fantastic! Fresh air and sunshine every day. We were really lucky with the weather. Linda : Come on in, Ive got the coffeepot on. Janet : Thanks, but Ive got a ton of laundry to do. I just stopped by with this its for you. Linda : Oh, thank you! Its beautiful! I dont have any plants like this. But you shouldnt have. Janet : Well, Jim and I just wanted to show you how much we appreciated your looking after the house and watering the plants while we were away. Linda : Well, what are friends for? By the way, I tried to buy you those towels you wanted on sale, but they only had these really ugly ones left. Sorry. Janet : Oh, thats OK. Thanks for trying. Linda : Youre welcome. The following list contains the most situations that require thanks. You may be able to think of others ones well. In general, people thank someone: 1. For a gift 2. For a favor 3. For an offer of help 4. For a compliment and a wish of success 5. When asked about their health 6. For an invitation 7. When leaving a party or social gathering 8. For services, such as being waited on in a store or restaurant The following is the phrases near to the top of the list are generally more formal than the ones near to the bottom.
EXPRESSING THANKS RESPONE

More Im very grateful for Formal Im very grateful for Im so grateful for Thank you very much for Thank you so much for .. Thank you for . That was nice of you. Thank you. That was nice of you. Thank you. But you really shouldnt have. Theyre beautiful! But you didnt need to (give me anything). Thanks a lot for .. I really appreciate (the invitation). Thanks!

Youre very welcome. Youre quite welcome. Youre entirely welcome. Dont mention it. Youre welcome. It was my pleasure. Dont mention it. Youre welcome. well, I just wanted to show my appreciation for But I wanted to. Youre welcome. Sure. It was nothing. What are friends for?

Less

Thanks a million! Formal Thanks a million!

Dont worry about it. Forget it.

Thank you for trying I appreciate your help, anyway Thank you very much for you efforts. Thanks anyway Thanks a lot of for trying, at least.

Im sorry I didnt work out. Perhaps youll have a better luck next time Sorry, it didnt work out Sure. Too bad it didnt work.

Less Formal

SMALL GROUP PRACTICE A. Using what youve learned Directions: For each situation that follows, read the cues given, then discuss the relationship among the speakers and the level of formality. Using this information, complete the dialogues with phrases with any other appropriate response. Example: A: Thanks a lot. The flowers are beautiful. B: Youre welcome. Im glad you like them. Situation 1 A: I would like to take this opportunity to thank you for . B: . A: Situation 2 A: B: .., but you really shouldnt have. A: . B: . Situation 3 A: Im very grateful to you for . B: .. A: .. B: .. Situation 4 A: thanks a lot for . B: .

B. Cued dialogues Directions: After looking at each situation carefully, discuss with your partner(s) the relationship among the speakers and the appropriate level of formality. Then practice, using

any words or expressions appropriate to express the functions given. The Tutor will ask you to perform the dialogue for the class. Situation 1 A has just recently gotten married to Bs roommate. A sees B at the bookstore and goes over to thank B for the wedding party gift. A 1. Greets B 2. Thanks B for the present, compliments B on the gift 3. Asks for more information about the gift 4. Repeats thanks, compliments present again 5. Gives pre-closing 6. Says goodbye B 1. Greets A 2. Replies to thanks 3. Replies to question 4. Replies to compliment 5. Replies to pre-closing 6. Says goodbye

Situation 2 A is going to move and needs a lot of help. A talks to friend B before class that day A 1. Greets B 2. Thanks B and give information, asks B to do a favor 3. Thanks B, makes arrangements, gives pre-closing or thanks B, expresses regret, gives pre-closing 4. Says goodbye B 1. Greets A, asks about As family 2. Agrees to do the favor or refuses to do a favor and gives an excuse, wishes A well 3. Replies to pre-closing 4. Says goodbye.

UNIT V APOLOGIZING

Everyone makes mistakes, and everyone needs to know what to do and say after making a mistake. This unit focuses on apologies, and the aim is to help you know about what to say and when to say it. Read the following dialogue. (The telephone rings) Russell: Hello? Sandy : Hi, Russ? Its me. Look, were having a bit of trouble with the car, so it looks we wont be able to come tonight. Im really sorry. Russell: Oh really? What is it? Sandy : Well, its the carburetor again. We just had it fixed last week, but it must be clogged up again somehow. Russell: Well, Im sorry to hear that. Want me to come get you? Sandy : Well, actually, were stuck on the freeway and I had to walk a mile to this gas station to get help. Russell: In this terrible weather? Sandy : Yeah, Im pretty wet, I can tell you that! Russell: Look, why dont I come to pick you guys up in my car, once they tow the car to the station. Where are you at? Sandy : You know that Arco station at the entrance to the freeway? Russell: Oh, yeah, I know where that is. Ill be right down. We still might be able to catch the late show. Sandy : Ok, great. Sorry about the inconvenience. Russell: Dont worry about it. See you in a little bit. Sandy : Thanks. See you. There many different situations that require an apology, but they all have something in common: something undesirable or uncomfortable has happened. People apologize for: 1. Hurting someones feelings or causes a misunderstanding. 2. Being late for missing a meeting, class, appointment, etc. 3. Interrupting a conversation or meeting. 4. Taking someones else property by mistake. 5. Being impolite 6. Damaging another persons property. 7. Telling a secret accidentally. 8. Calling someone early in the morning or late at night. 9. Dialing a wrong number on the telephone. 10. Invading someones personal space by bumping or hitting them accidentally. The words Im sorry do not always indicate an apology. These words are also used to express sympathy, as in Im sorry to tell you that youll have to re-type this report. Mr. Lockhart cant stand spelling errors. There are still other situations in which people say Im sorry or excuse me but are not really apologizing. You can use these two expressions if you walk between two people talking in the halfway, or if you cough, burp, sneeze, hiccup, or yawn. You can also say Pardon me in a formal situation. The following is the phrases near to the top of the list are generally more formal than the ones near to the bottom.
More

APOLOGY Forgive me. Im terribly sorry about.

RESPONSE Thats quite all right.

Formal

Forgive me. Im terribly sorry about. Please accept my apologies for

I would like to apologize for. I apologize for .. I apologize for .. I apologize for .. Im sorry. I didnt mean to. Im sorry. I didnt mean to. Im sorry. I didnt mean to. Oh, no! Did I do that? Im sorry. Oh! Sorry! Less Sorry about that. Formal Oops!

I understand completely. you really dont have anything to apologize for. I wouldnt worry about it if I were you. Oh, thats all right. It can happen to anyone Its not your fault Oh, well, thats life. Dont worry about it. Its OK Thats OK Its OK No problem Forget it. Forget it.

SMALL GROUP PRACTICE A. Using what youve learned Directions: For each situation that follows, read the cues given, then discuss the relationship among the speakers and the level of formality. Using this information, complete the dialogues with phrases with any other appropriate response. Example: A: Professor Jones? I would like to apologize for being late to class. B: Its OK this time. Please be on time in future. A: Oh, yes, I will. Situation 1 A: .. B: .. A: Thats very nice of you. But at least let me pay for the damage. Situation 2 A: Oh! Was that your apple? B: . A: . B: .. Situation 3 A: .. B: You really dont need to apologize. A: . Situation 4 A: Gosh, Im sorry. B: .. B. Cued dialogues Directions: After looking at each situation carefully, discuss with your partner(s) the relationship among the speakers and the appropriate level of formality. Then practice, using any words or expressions appropriate to express the functions given. The Tutor will ask you to perform the dialogue for the class.

Situation 1 A was supposed to meet B at the country club to play golf. A arrived at ten oclock, waited for 45 minutes, and then left. Now, A sees B at the shopping centre and goes over to talk with him or her. A 1. Greets B 2. Asks B for an explanation 3. Replies to Bs apology 4. Asks for a new time 5. Disagrees with time 6. Gives pre-closing 7. Replies to apology, says good bye B 1. Greets B 2. Apologizes for not coming, gives explanation 3. Reassure A that it wont happen again 4. Suggests a time 5. Agrees to As suggestion 6. Repeats apology 7. Says good bye

Situation 2 B, an actor in a local play wants to invite A, a friend of a friend, to see the opening night performance. B calls A at home to see if A can come. A 1. Answer phone 2. Identifies self 3. Asks for information 4. Declines invitation, apologizes 5. Repeats apology 6. Says good bye B 1. Asks to speak with A 2. Identifies self, explains how B got the number, invites A 3. Gives time and theater 4. Expresses disappointment, tries to persuade A 5. Accepts apology, gives pre-closing 6. Says good bye

UNIT VI ASKING AND GIVING PERMISSION

Andi Andre Andi Andre

: Ndre, I missed yesterdays Mathematic lesson. May I borrow your book after school? : of course, you can. But dont forget to bring it tomorrow! : No, I wont. Ill bring it. Thank you any way. : No problem.

In the dialogue above we can see the examples of expressing permission. The common way is by using modals may/can. Asking for permission A : - May/can I borrow your pen? - Can I smoke here? - Is it all right if I sit beside you? - I wonder if I could use your lap top. Giving and Refusing Permission B : - Yes, you may. - No, you may not. Im using it right now. - No, you cant. Dont you see the No Smoking sign over there - Sure, you can. - Go a head Note : The expression using Do you mind ? (in Indonesian words means Apakah kamu keberatan) has opposite response. If we permit, we have to say: No, I dont mind, but if we refuse to give permission, we have to say: Yes, I do. Example: A :Do you mind if I smoke here? B : Yes, I do. I feel dizzy when people smoke around me.

Small Group Practice Complete these dialogues and practice them with your partner. 1. In the living room, a father is watching news on television. Son : Dad, do if I turn down the volume of the television? Its too noisy that I cant concentrate on studying in my room. Father : , I dont know that youre still studying. Good luck, Son. Son : Thank you, Dad. 2. At the office Mr. Santoso : go home now, please? Mr. Agung : you cant. Just stay for a couple of minutes. We almost finish our work today. Mrs. Wati : What about me? Ive finished my work. May now, please? I want to attend the evening lecture. Mr. Agung : you can.

3. At school park. Tommy : Hi, Maria, sit beside you? Maria : . Have a seat please. Tommy : Thank you. And is that your new magazine? Maria : Yes, it is.

Tommy Maria Tommy

: Do it? : Sorry, finished reading it yet. : Its OK. Thanks

UNIT VII DESCRIBING PROCESS

We often see and read a text that consist of describing process. The text is usually in a form of instruction or manual. Simple present Tense (Verb 1) is usually used in describing process. There are many transitional words that are used to describe process such as: first, second, third, etc. Common conjunction: then, finally, etc. An example text of describing process: How to cook instant noodles: 1. Put the noodles into 400 ml of briskly boiling water. Boil and stir slowly for 3 minutes. 2. While the noodles is being coked, put in the seasoning, oil and sweet soy sauce on a bowl, then add adequate hot seasoning. 3. Put the cooked noodles together with the soup into the bowl. Mix well. 4. Delicious noodles is ready to be served. Small Group Practice
A. Student B read the instructions and answers student As questions. Instructions: How to operate the fan 1. Plug the power cord into a wall outlet 2. To make the fan move sideways, push the pin on top of the motor 3. To move the fan up and down, first pull up the oscillating pin, then press the tilt adjustment knob. 4. To change the speed of the fan, press one of the switches at the bottom.

The questions: 1. What do I do first? 2. How can I change the speed of the fan? 3. What do I do to make it move sideways? 4. And to make it go up or down? B. Make a text on how to make delicious fried rice! You may use the following transitional words: first, second, then, after that, etc,

UNIT VIII TALKING ABOUT HOBBIES AND INTERESTS

Read and comprehend this dialogue! A: What does your father do in his free time? B: He listens to music and he works in the yard. He loves garden A: And what does he do in vacation? B: he usually spends his vacation in Ujung Berung in the eastern part of Bandung. He paints. He paints pictures of trees, lakes, and hills. Hes been going there for the last for years. When we express our hobby and interest, the tenses that we used should be in simple present. As what we see in the dialogue above. My father listens to music. He loves garden Asking someones hobbies or interest: What do you do in your spare time? What is/are your hobby/hobbies? What is your favorite kind of music? Responses: I like playing football. My hobby is reading a book. I like jazz music very much Small Group Practice Interview your friend! 1. A: Could you tell me your hobby? B: 2. A: What kind of movie do you prefer? B: 3. A: What sort of music do you like? B: 4. A: What do you like to do in your free time? B: 5. A: Who is your favorite actor? B:

UNIT IX TELEPHONE HANDLING

Read the dialogue and answer the questions below! Rudi : Is that Auto Pay service? Operator : Yes, it is. Rudi : Can I speak to Mrs. Rani Eriani, please? Operator : Ill see whether shes in. Just wait a minute. Rani : Hello. Ranis speaking. Can I help you? Rudi : Hello. Its me, Rudi. Rani : Oh, hi Rudi! I am not expecting you to call. Were meeting this Monday, arent we? Rudi : Thats why I call you today. I have to go to Padang tomorrow. Theres urgent Problem that cant wait. I may stay there for four or five days. That means that I should postpone our meeting. Rani : I understand. Rudi : Im so sorry. Could we meet another day? Do you have time this weekend? Rani : Ill be free after 12 next Friday. Rudi : Thats OK. We can meet at orchid Restaurant at 1.30 p.m. next Friday. We can have Lunch there and talk about our business. Rani : No problem. See you on Friday. Rudi : Thanks. Bye. 1. 2. 3. 4. 5. How many people are involved in the dialogue above? Why did Rudi call Rani? Did Rudi make an appointment with Rani? How did he express it? Where will they meet? When will they meet?

We often use a telephone as means of communication. This unit will concern about how to make a telephone calls and how to handle it. Asking for Confirmation on the phone A: - Hello is that 5403355? - Hello is that Surya? B: - Yes, it is. - No, it is not. - Wrong number Showing Identification A: Dr. Setiawans surgery. Can I help you? The Juharie family. Good morning. B: Oh yes, please. I want to enquire about Hello. Can I speak to . Asking for someone on the phone A: - May/can I speak to Mr. Rio? - Could you put me through Mr. Iwan, please? B: - Yes, just a moment, please.

- Can I ask who is calling, please? - Who is calling, please? A: - Im Retno. - This is Sarah.
1.

2.

Small Group Practice (On the telephone) You want to speak to Dr. Nunung. Her number is 7500442 You : Hello, is this ? Voice : Yes. You : Could ? Voice : Yes. Who is calling, please? You : Voice : Wait a moment, please. You answer the phone. Voice : Hello, may I speak to Mr. Rudi, please? You : Hes out at the moment. Voice : Can I leave a message, then? You :

UNIT X ASKING FOR AND GIVING ADVICE

Agus Budi Agus Budi Agus Budi Agus Budi Agus Budi Agus 1. 2. 3. 4. 5.
1.

: Good morning. : Good morning. : You dont look so well. Whats the matter? : well, actually Ive got very bad cough. : Thats too bad. Perhaps you should take cough medicine. : Ive already tried it. But it hasnt done much good. : Why dont you see the doctor, then? : Yes, I think Id better see the doctor. : You must get hurry or your illness will get worse. : Thanks for your advice. : Never mind. Who has got the cough? What should he do? Write the sentence that shows about advice! Who gave the advice in the dialogue? What is his second advice to Budi?

2.

Giving Advice and Suggestion A : - Perhaps you should take a rest. - Perhaps you had better to study hard. - You ought to take the medicine. B : - All right. - Okay. - Yes, I will. - May be A : - How about seeing the doctor? - Why dont you see the doctor? - It would be a good idea to see the doctor. B : - Probably, its necessary for me. - Yes, I will. - I think its a good idea. Asking for Advice A : - What do you think I should do? - What should I do? - Do you think I should go on diet? B : - I think you should exercise more. - Why dont you exercise more? - You had better go on diet.

Small Group Practice Make a suggestion for your friend/s based on the situation given! 1. Your friend had a severe headache. 2. Your father smokes cigarette too much. 3. Your friend will have an exam tomorrow.

4. Your friends printer has just broken. 5. Your class is very dirty.

EVALUATION
Choose the correct answer by crossing a, b, c, or d! 1. Excuse me, are you Jim Hall? a. Yes, I am c. Please call me John b. Pardon me d. Thank you 2. Well, have a nice weekend! a. Yes, it is c. Excuse me b. OK. See you later d. Thanks. You too, bye. 3. How are your parents? a. Oh, theyre both OK c. Theyre my father and mother b. Thank you very much d. Im fine 4. Good night. See you soon! a. Not at all c. No, thanks a lot b. I hope so. Bye d. Im glad you like it 5. See you tomorrow morning! a. Thats all right c. OK. See you b. Oh, yes. Hello d. Thats a good idea 6. Ann : Mr. Robert, this is Miss Rose, our new colleague. Mr. Robert : How do you do, Miss Rose? Miss Rose : ? a. Good morning c. How do you do b. Pleased to meet you d. Hi 7. Bob : Hi, Im Bob Martin. Ben : Hi, Im Benny Brown. a. Nice to meet you c. Good bye b. This is me d. Shes my sister For number 8 10, according to this dialogue. A: Hello. (8) Im your neighbor. My name is Lily. B: Hi. Im Susan. Nice to meet you. A: (9) Which apartment do you live in? B: Number 7A. (10)? A: Number 9A. 8. a. Id like to introduce you to my mom. c. Id like you to meet b. Id like to introduce myself d. Thats nice 9. a. Im fine c. How are things b. How are you doing? d. Nice meeting you 10. a. How about you c. What floor do you live on? b. Where are you from d. Why are you here 11. A: . join us to the meeting? B: Im sorry. Im busy. a. Do you want c. Would you like to b. Would you like d. Would you mind 12. A: . Taking part in the basketball competition?

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B: Yes, that would be nice. a. I was wondering c. Do you want to b. I was wondering if d. Would you mind These are expressions in giving an invitation, except . a. Would you like to come with me? b. How do you fancy accompanying me? c. I was wondering if you accept my invitation d. Thanks for your invitation A: Would you mind .. to the movie with me? B: Yes, Im pleased to do that a. Go c. Going b. To go d. Are going A: Could you come to my sisters party next Sunday? B: Id like to come, but I cant. I have a lot of homework From the dialogue above, we know that a. B accepts As invitation c. A accepts Bs invitation b. B refuses As invitation d. A refuses Bs invitation A: I heard you graduated with honors. . B: Thanks a lot. a. What are you going to do next? c. Get a job? b. Congratulation d. It was a pleasure A: This is a little gift for you. B: Thank you very much. Oh, its just what I wanted. A: .. a. Im glad you like it c. Thank you for trying b. Im sorry d. Well, no problem Patient : .., doctor. Doctor : Thats quite all right. a. Im ready to go home c. Thank you very much b. There you are d. Hows your family today Tina : Grandma, can I help you with the sewing? Grandma : How kind of you a. Dont worry c. Never mind b. Thank you d. I am sorry Thank you for a. lending me dome money c. give me some money b. lend me some money d. join with us Ana : Could I have fried rice please? Waiter : a. Im sorry we dont have it. c. Im sorry, weve closed b. Im sorry, I cant do that. d. Im sorry, I must go now. A: Do you know where Siliwangi Street is? B: I dont know. a. I dont need you c. I am grateful b. Thank you d. Im sorry A: Oh, Im sorry . I have given you the wrong change. B: a. Im afraid c. Thats all right b. Im very sorry d. I apologize X: Why are you sneezing?

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Y: Im allergic to smoke X: Oh, for causing you such inconvenience a. please, excuse me c. would you mind b. may I be excused d. I am terribly sorry Student: Im sorry for The traffic is so heavy. Teacher: Thats all right. a. entering your class c. going to school b. interrupting you d. coming late Atik : Retno : No, I dont. Atik : Thank you. a. Can I use your pen? c. Do you mind if I use your pen? b. May I borrow your pen? d. Could I sit here? Ardi : Do you mind if ? Anto : Of course not. Its getting dark here. a. I use your telephone c. I switch off the lights b. you switch on the lamps d. t switch on the lamps A : Can I smoke here? B : I feel dizzy when people smoke around me. a. Yes, you may. c. No, I dont smoke. b. Id rather you dont. d. Here you are. Abu : Tolik : Yes, sure. It is on Jalan Merdeka No. 45 a. Can I have your address? c. May I know your name? b. May I have your phone number? d. Can I have soda, please? Rita : Mom, Im invited to Sintas birthday party tonight. ? Mother : Yes, but dont go home too late. a. Can I go to the bedroom c. Will you go there b. Can I go there d. Can I sleep now Arya : What should I do if I want to print some text? Bimo : Just a. follow the on screen instructions. c. Followed the procedure in the manual. b. prepared your paper. d. turned on your printer Caller : Hi Jane. I want to put out my SIM card from my hand phone. Can you help me? Jane : Dont worry you will be able to do that if a. I follow you there c. you read the manual b. you followed my order d. you change your card

Questions number 33-35 based on the following text! Directions for use: Mix a packet of jamu Stroong with half glass of warm water (100 cc). Add a few drop of lemon juice and sugar. Stir and drink with the grounds. To be taken 2 or 3 times a day until you are well recovered. For children take half of the packet. 33. How many times a day should we take the jamu according to the directions? a. two or four times c. many times as we wish b. once d. two or three times 34. Which statements is true according to directions? a. We should mix the jamu with cool water.

b. We cannot add sugar to the jamu c. Children should take a packet of the jamu. d. We should take the jamu without the grounds 35. What is the last step of making the jamu? a. Preparing a glass of water c. Stiring the jamu b. Buying the jamu at nearest store d. Adding the lemon 36. Rian : .... Puji : I like playing football with my friends. Rian : How often do you play it ? Puji : I do it regularly every Saturday and Sunday a. What are you going to do? c. What do you do in your spare time? b. Where do you go? d. When will you go with my friends? 37. Andi : What is your hobby? Ratna : Andi : May I borrow one. a. I like traveling. c. I like watching TV. b. I like reading a novel. d. I enjoy cooking 38. Anto : What is your favorite sport? Andi : Anto : So do I a. I like fried chicken c. I enjoy eating fish. b. I like soccer d. I fancy reading a poem 39. Ari : Have you seen Dita? Ardi : She must be in the library now. a. Her hobby is cooking c. She likes swimming b. She likes reading a book d. Her hobby is camping 40. Anto : What kind of food do you like most? Ari : a. I always help my mother c. I dont like sate b. I fond of steak d. I really like boxing 41. Operator : Tempo Magazine. Can I help you? Caller : Yes, Id like to subscribe Tempo Operator : Yes, maam ? Caller : This is Susan Olivia. a. Can I talk to Susan Olivia c. May I know whos calling, please b. Shall I call you with your last name d. Can you tell me her name, please 42. Operator : Sasando Hotel 821150, hello? Mr. Rudi : Good morning. to Mr. peter, the marketing manager? a. Should I talk c. May I connect you b. Can you ring out d. Could you put me through 43. Woman : Hello, who is this? Caller : Im Andy. to Fendy, please? a. May I speak c. Will you convey b. Its me speaking d. Would you like to speak 44. Rendi : Secretary : He is having a meeting right now, Im afraid. Anything I can do for you sir? Rendi : Well, please remind him to send the proposal soon. We had have an agreement Before, thanks. a. Can you speak to Mr. Rio, please? c. Must you speak to Mr. Rio, please?

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b. May I have a word with Mr. Rio, please? d. Shall I talk to Mr. Rio, please? Caller : Can I speak to Mr. Kirin, please? Operator : Mr. Kirin is still busy. Would you mind calling back later? Caller : Not at all. if you dont mind. a. Id call him back later c. Ill to call him later b. I will called him later d. I called him later Santy : Hey, are you day dreaming? Whats the matter? Kevin : It seems I run out of ideas in writing my new article. Santy : Hopefully you can refresh your mind and get new ideas there. a. Lets see the computer exhibition in Java Mall. b. Why dont we have break and go to Borneo Cafe for lunch? c. How about typing your novel with my new brand computer? d. I think you should get a better idea for the up coming show. Michael : I wish I could get rid of this sore throat. Ive had for nearly two weeks. John : You should take plenty of vitamin C Michael : Ive tried that, but it doesnt seem to work. John : Well, You need more serious treatment then. a. Youd better go home c. You should take a rest b. Youd better see a doctor d. You should drink a lot Dini : Ive got an earache Ira : Oh thats too bad. Dini : Ive already tried it, but it didnt help. a. Have you seen your dentist? c. How about taking some Aspirin? b. Why dont you try to use ear drop? d. How about taking cough medicine? Parmin : Have you decided what to order? Suti : No, I havent made up my mind. Anything to suggest? Parmin : Suti : Good idea. I need something to quench my thirst. a. Can we have Soda? c. What about having fried chicken? b. Why dont we have some soup? d. How about ordering some hamburger? Eric : Listen , and start looking around? Dina : Good idea. I need to go to the travel agent on the 3rd floor. a. Why dont we just finish our dinner c. Should we ask for some dessert and coffee b. How about looking for a travel agent d. Do you hear the music coming from the store