QUESTION BANK

MCA-I SEMESTER

PRINCIPLES AND PRACTICES OF MANAGEMENT ( paper code: 109)

Q1) What do you mean by management? Discuss the nature and significance of management. Q2) management is both science and art . explain. Q3) what are various processes of management. Why management is called process. Q4) distinguish between management, organization and administration. Q5) management is not a profession but it is moving towards it do you agree with this statement? Give reasons in support of your answer. Q6) what are the functions of a manager? Q7) what do you understand by the term levels of management? illustrate different levels of management with the help of suitable chart. Q8) explain the different types of skills required by managers and comment on their relative importance at different levels in the organization. Q9) what are the qualities of a successful manager? What are the responsibilities of a manager. Q10)what is scientific management school? Explain the contributions of F.W.Taylor, Gantt and Gilbreths. What are the limitations of scientific management theory. Q11)explain classical theory. Discuss the contributions of Henri fayol, Max weber, Follet and Barnard. Q12)what is behavioral school of management? Discuss human relations movement and hawthorne experiment.

Q13)what is management science school. discuss recent developments in management theory. Q14)what do you understand by organizational environment. Discuss directaction and indirect-action environments of an organization. Q15)what is ethics and corporate social responsibility? Discuss different levels and various tools of ethics. Q16)what is planning? What is its importance and role in modern business enterprise ? What are different types of plans? Q17)explain the term policies, procedures ,strategic planning, single use plan, standing plan. Q18) what are the three levels of strategy? Discuss BCG matrix and Porters five forces model of strategy. Q19)what is the process of planning and discuss the barriers to effective planning. Q20) what do you understand by the term MBO and MBE. What are the steps in managing by objectives. Q21) what is decision making? Discuss its steps and importance. What are different types of decisions? Q22) discuss the various models of decision making. What are the various techniques of decision making? Q23) what are the four building blocks of organizing? Explain the term downsizing, boundary spanning, hierarchy, span of control. Q24) discuss the classical, task technology and environmental approach to organization design Q25)what are various types of organization structure? Discuss the advantages and disadvantages of each. What do you mean by the term informal organizational structure.

Q26)explain the term power. What are various sources of power? Q27)what is authority ? differentiate between line, staff and functional authority. Q28) explain delegation and its advantages. What are the barriers to effective delegation and how will you overcome them Q29)what do you understand by centralization and decentralization? Q30) what is job design? What are various approaches to job design? Explain the term job enlargement, job enrichment and biological job design( ergonomics) Q31)what are the steps in HRM process? are managers likely to be engaged in more than one process at a time? Why or why not? Q32)what are the various methods of recruitment managers can use? Discuss the advantages and disadvantages of each method Q33)what is training? What are the various methods of training? Their advantages and disadvantages. What is the difference between training and development? Q34)what are the four basic approaches to appraisal? When are transfers used in organization? Q35)explain how the four Cs criteria may be used to evaluate effectiveness of human resource management policy Q36)define leadership. what are functions of a leader? How leadership can be developed? Q37) what are the various approaches to study leadership. Discuss ohio state ,michigan state model, managerial grid, situational model, fiedler contingency model, path goal approach model,( models given in class notes) Q38)differentiate between transactional, transformational and charismatic leaders. Q39)what is motivation and why is it important? How people can be motivated in an organization?

Q40)What are various theories of motivation?Discuss maslows need theory, ERG theory, herzbergs two factor theory, adams equity theory, Nadler and lawler expectancy theory, reinforcement theory, lockes goal setting theory. Q41)what is morale? How is it different from motivation? Discuss various methods of building morale in an organization. How morale and productivity are related? Q42)Define communication. what is its role and importance in modern business. Methods of achieving effective communication. Q43) what are the barriers to effective communication? How will you overcome these barriers? Q44) what are the various communication networks? Q45) diffentiate between formal and informal communication? What is non verbal communication? Q46) what is grapevine? How is it different from rumour? What are the various types of grapevine chain? Q47)explain the process of communication. What are the principles of communication Q48)define upward, downward, diagonal, vertical, lateral communications. Q49)what are various methods of communication? What is electronic communication? Explain internet, intranet. Q50)what is negotiation? How it can be used in handling conflicts? Q51)what are the guidelines for conducting negotiations? Q52)define control. What are the various steps in control process? Importance and need of control Q53)method of designing control process. Define KRAs. what are KRAs for production, marketing , personnel and finance departments

Q54)what are various control techniques? Discuss financial controls, budgetary controls, types of budget, zero based budgeting, responsibility accounting, break even analysis, return on investment, network techniques( PERT, CPM) Q55) draw an integrated model of contol. What are the pre-control, concurrent control and post control techniques Q56) what are the inventory control techniques? Why is it important to maintain an optimum level of inventory Q57)define quality. What are the demings fourteen points to maintain quality? Q58) what is TQM? What are various tools of TQM? Q59) Why planned change is required? Explain the force-field theory of Kurt Lewin. Q60) what are the three approaches to planned change? Explain with diagram. Q61)define organizational development. What are various types of OD activities? Q62) define action research, sensitivity training, transaction analysis, team building, process consultation, conflict meeting. Q63) define creativity . what are the steps in creative process? Q64) what are the methods of encouraging creativity and innovation in organization/