INVEST IN YOUR TRUCKSTOP AND TRAVEL PLAZA BY ATTENDING THE NATSO SHOW.

KNOWLEDGE
Ahead-of-the-Curve Experts

CONNECTIONS
Good Advice from Fellow Operators

SOLUTIONS
Great New Products and Services

REGISTER TODAY! WWW.NATSOSHOW.ORG

The NATSO Show is two-and-a-half days of smart ideas, great new products and good adviceall designed to meet the unique needs of travel plaza and truckstop leaders.

WHO SHOULD ATTEND?

Travel plaza and truckstop owners, operators, managers, buyers and staff who want to increase their industry knowledge, gain business intelligence and see new products.

WHAT IS THE NATSO SHOW?

Knowledge: Ahead-of-the-Curve Experts With the guidance of The NATSO Show Advisory Council, weve rounded up experts who will help you improve your travel plaza business operations by providing IDEAS you can apply the day you get home. Weve also handpicked the best THOUGHT LEADERS to guide your plans for the future. Their sessions on challenging and thoughtful concepts will better prepare you for the upcoming years. Connections: Good Advice from Fellow Operators The NATSO Show offers the best networking opportunities youll nd all year. Obtain NEW BUSINESS CONTACTS at the Great Ideas! for Independent Operators Workshop. Pose questions to operators you meet at luncheons and breakfasts. Enjoy watching the Super Bowl with FRIENDS old and new. Solutions: Great New Products and Services Innovative industry suppliers with BOLD NEW products promise to help you discover new products and solutions at The NATSO Show. See what is next by visiting vendors on the show oor and beneting from the power of sponsors.

THE NATSO SHOW ADVISORY COUNCIL MEMBERS

Thank you to the following members for crafting this years show experience as members of The NATSO Show 2013 Advisory Council.
Darrin Flitton, Chairman Sinclair Oil Co. Salt Lake City, Utah Mark Augustine Triplett, Inc. Salina, Kan. Corey W. Berkstresser Lee Hi Travel Plaza Lexington, Va. Roger Cole Highway Service Ventures, Inc. Ashland, Va. Jim Goetz Goetz Companies Portage, Wis. Delia Moon Meier Iowa 80 Group Walcott, Iowa Bill Mulligan Pilot Flying J Knoxville, Tenn. Don Quinn Sapp Bros. Omaha, Neb. Mark Romig Loves Travel Stops Inc. Oklahoma City, Okla. Michael Steuwe TravelCenters of America Westlake, Ohio

REGISTRATION PRICING
Register by Dec. 14 to receive the early-bird pricing below. Prices increase by $100 after Dec. 14.
Member 1st Attendee .........................$199 2nd and 3rd Attendee ............$149 Additional Attendees ............$79 Spouse .................................$149 Nonmember Attendee ..............................$649 Register Call (703) 549-2100 or visit www.natsoshow.org.

TWO HEADS ARE BETTER THAN ONE. With so much content to absorb, having an extra pair of eyes and ears is a great idea. NATSO is offering discounts when you register more than one person from your location.

LOCATION
The ofcial host hotel for The NATSO Show 2013 is the Westin Savannah Harbor Golf Resort & Spa. The NATSO room rate of $194 plus tax is available until Jan. 11, 2013 or until the NATSO block sells out. The main events of The NATSO Show, including the education and exhibit hall oor, will be held next door in the Savannah International Trade & Convention Center. Rooms can be reserved at www.natsoshow.org/hotel or by calling (800) 937-8461 and referencing The NATSO Show.

GET GREAT CONTENT ALL YEAR IN THE NATSO SHOW MAGAZINE

NEW! Just like The NATSO Show, The NATSO Show Magazine is your source for improving your travel plaza business operations. In this onlineonly magazine we bring you exclusive interviews, great ideas, location highlights and tips for how best to take advantage of The NATSO Show. Read The NATSO Show Magazine online at www.natsoshow.org/magazine.

FIVE KEYNOTE SPEAKERS

Were gathering experts on todays ahead-of-thecurve trends. Learn INNOVATIVE business ideas from ve keynote speakers during The NATSO Show, including: The Outlook of Fuel: What is the outlook for crude oil? Tom Kloza of OPIS will examine the factors affecting supply and demand. The Power of Brand Partnerships: Truckstops and travel plazas depend on the power of strong brands to increase trafc to their location. Hank Suerth, CEO of Orion Foods, will share his experiences and strategies for building powerful partnerships. Plan for Tomorrows Economy: Bob Costello, chief economist at American Trucking Associations, will be back by popular demand to provide insight into the latest on the future of the trucking industry. Costello will discuss the economic factors that will inuence the trucking industry throughout the coming year and how it will affect truckstop and travel plaza operators. STAY TUNED! Two more keynote speakers will be announced soon!

NATSO FOUNDATION GOLF TOURNAMENT

The NATSO Foundation Golf Tournament is a chance to be a part of a worthy cause while having a GREAT TIME on the golf course. EVERYONE is invited to participate in this fun day of golf. Learn more at http://www.natsoshow.org/the-natsofoundation-fundraiser/.

Sponsored by

FUTURE LEADERS
Education and networking specically tailored for future leaders is back! If you are new to your location, the industry or leadership, The NATSO Show offers four TRAINING-FOCUSED sessions especially for you, an informal happy hour for future leaders only and a Super Bowl Party hosted by future leaders and sponsored by CAT Scale Co. Sessions, chosen by fellow future leaders and crafted to be HIGHLY INTERACTIVE, include: Good People Equals Good Retail: We spend a lot of time teaching our employees how to take care of our customers and limited time taking care of them. In this refreshing session, Michelle Fenton will show attendees how to create a great work environment that is not only personally rewarding but also attracts repeat business. Manage Your Vendors: Good vendor relationships are partnerships that result in tips on items selling well, mutually benecial contracts, innovative idea exchanges and more. Darren Schulte, NATSOs vice president, membership, will teach attendees how to harness the power of their vendors. Hire the Right People and Set Them Up for Success: The best businesses excel at two human resource practices: hiring the right people and investing in their capabilities. Darren Bateman will teach attendees how to hire the right employees from the begining who t the position you are lling, thus allowing you to build and support a productive, motivated and driven employee force. Fundamental Leadership Skills: Facilitation: Do you believe that the people you manage are full of potential? More importantly, do you know how to draw out their great ideas? Using an innovative mix of a pre-Show video and onsite interaction with fellow operators, facilitator Jeffrey Cufaude will provide the techniques to engage other peoples best contributions. Attendees of this session will go back to their location able to lead management meetings that result in new ideas and problem-solving.

KNOWLEDGE

CONNE

SAT, FEBRUARY 2 NATSN GENERAL MEETING

NATSN has also teamed up with The NATSO Show to help stretch members dollars. NATSN members who attend The NATSO Show will be able to attend NATSN member activities and meetings without carving out the time and dollars for a separate trip. 12:00 p.m. 5:30 p.m. NATSN Board of Directors Meeting and Annual Meeting 12:00 p.m. 2:00 p.m. NATSO Foundation Board of Directors Meeting 2:30 p.m. 4:30 p.m. 4:45 p.m. 5:45 p.m. NATSO Board of Directors Meeting Advisory Council Board Meeting

SUN, FEBRUARY 3
7:30 a.m. 2:00 p.m. NATSO Foundation Golf Tournament The NATSO Show Kick-Off Keynote Super Bowl Party hosted by Future Leaders and sponsored by CAT Scale

3:30 p.m. 5:30 p.m. 5:30 p.m.

TRUCKSTOP OPERATOR NETWORKING

Sometimes the best knowledge is gained outside the classroom. Networking events at The NATSO Show are created to foster learning directly from fellow operators who have been in the business for years and have been through the worst and best of times.

MON, FEBRUARY 4
7:00 a.m. 7:50 a.m. 8:00 a.m. 2:30 p.m. 8:00 a.m. 9:00 a.m. Future Leaders Training Sessions Show Floor Open Keynote Speaker and Breakfast on the Show Floor

Super Bowl Party sponsored by

CAT
SCALE

9:00 a.m. 12:00 p.m. Expo Hours 9:00 a.m. 2:30 p.m. Human Library One-on-One Sessions

12:00 p.m. 1:30 p.m. Keynote and Luncheon on the Show Floor 1:30 p.m. 2:30 p.m. Expo Hours

ECTIONS

SOLUTIONS

HUMAN LIBRARY
2:45 p.m. 3:45 p.m. NATSO U Breakout Sessions off the Show Floor NATSO U Breakout Sessions off the Show Floor Future Leaders Informal Happy Hour Travel Plaza Attendees Reception and Dinner, hosted by the Chairmans Circle Members The Human Library, sponsored by Bridgestone Commercial Solutions, is back with dedicated space on the show oor for ONE-ON-ONE CONSULTING, giving attendees a unique chance to meet with experts who will focus on their INDIVIDUAL BUSINESS CONCERNS.

4:00 p.m. 5:00 p.m.

5:15 p.m. 6:15 p.m. 6:15 p.m.

Sponsored by

TUES, FEBRUARY 5
7:00 a.m. 7:50 a.m. 8:00 a.m. 9:00 a.m. Future Leaders Training Sessions Keynote Speaker and Breakfast on the Show Floor Show Floor Open Human Library One-on-One Sessions

8:00 a.m. 2:15 p.m. 9:00 a.m. 2:15 p.m.

EXPO HOURS
Walk the expo oor to meet innovative industry suppliers with bold new products and solutions.

9:00 a.m. 12:00 p.m. Expo Hours 12:00 p.m. 1:30 p.m. Keynote and Luncheon on the Show Floor 1:30 p.m. 2:15 p.m. 2:30 p.m. 5:00 p.m. Expo Hours Great Ideas! for Independent Operators Workshop

WED, FEBRUARY 6
8:30 a.m. 10:30 a.m. Bonus Workshop! Become a Shrink Management Master: Tools and Techniques for Immediate Impact

BONUS WORKSHOP! BECOME A SHRINK MANAGEMENT MASTER: TOOLS AND TECHNIQUES FOR IMMEDIATE IMPACT
Part of any net operating cost improvement plan should include a robust plan to manage retail and cost shrink. Attendee will learn ACTIONABLE take-home ideas that will immediately improve your shrink management program from the basic signs of shrink loss to the more complex problems. Attendees will leave with an actual shrink management plan to use as a building block for their own.

Schedule is tentative as of September 26 and is subject to change.

SIX BREAKOUT EDUCATIONAL SESSIONS

Monday afternoon is packed with practical sessions that will offer new strategies to ensure your viability and the COMPETITIVENESS of your business. Expect TRAINING that will help improve your bottom-line. Sessions include: Be Prepared: Trends and Priorities Affecting Truckstop and Travel Plaza Customers: Make sure you know what your customer wants by hearing from top executives at national associations that represent your customers. Youll hear directly from experts about the coming trends and priorities affecting trucking eets, bus travel and more. Natural Gas: Whats Ahead for Travel Plazas and Truckstops: Many say natural gas holds promise for over-theroad trucking. However, for truckstop and travel plaza operators, knowing when or if to invest in natural gas infrastructure can be difcult. Attendees of this session will hear from a panel of natural gas experts on the future of this new fuel and how to best take advantage of it.

Sponsored by
Prepare for the Future of Fuel: After decades of diesel-powered dominance in the heavytruck industry, a variety of alternatives are coming to the fore. Will one or more alternative fuels supplant diesel over time or are these technologies just a ash in the pan? Attendees will walk away from this session with a better understanding of the future of trucking fuels to help them make smart decisions for the future of their business. Energy Summit: Reduce Costs and Add Value with Energy Improvements: The 24-hour a day nature of truckstops creates heavy energy use. Paragon Solutions President and CEO Michael Lawshe will lead a panel of experts offering small and big ideas for energy improvements that not only reduce your carbon footprint, but also make good business sense. Attendees can plan to leave with a list of projects that will better serve customer needs, improve marketing and merchandising and offer cost-savings such as proper lighting. Know Who Your Fuel Customer is And Learn How to Keep Them: Does it feel like you have a relationship with your customers card rather than your customer? Did a competitor move in across the street and take long-standing fuel customers? Successful travel plazas and truckstops use technologies, strategies and partners to forge real relationships with their fueling customers. Expect to learn how to know exactly who is fueling at your location AND how to keep them coming back. Restaurant and Food Service Update: Major market shifts in recent years have transformed Americas eating habits. For the market savvy, change can be good, presenting new marketing and retail opportunities. Hear from a panel of experts on how to best capitalize on the $632 billion restaurant industry.

GREAT IDEAS! WORKSHOP FOR INDEPENDENT OPERATOR

Do you have a great idea that has helped your business? Wouldnt you like to hear the great ideas your peers have implemented? The Great Ideas! Workshop provides a forum for INDEPENDENT OPERATORS to learn what is working for their peers, hear presentations from industry experts and rejuvenate their creative juices!

DONT MISS THIS EXCITING OPPORTUNITY! VISIT WWW.NATSOSHOW.ORG OR CALL (703) 549-2100. REGISTER BY DEC. 14 TO TAKE ADVANTAGE OF EARLY-BIRD SPECIALS.

REGISTER TODAY!

NATSO 1737 King Street, Suite 200 Alexandria, VA 22314

THE NATSO SHOW

February 2-6, 2013 Savannah International Trade & Convention Center Westin Savannah Harbor Golf Resort & Spa Invest in your truckstop and travel plaza by attending The NATSO Show two-and-a-half days of smart ideas, great new products and good adviceall designed to meet the unique needs of travel plaza and truckstop leaders. REGISTER TODAY! Call (703) 549-2100 Or visit www.natsoshow.org www.facebook.com/thenatsoshow www.twitter.com/natsoshow

The NATSO Show is produced by NATSOa non-prot trade association that provides solutions to truckstop and travel plaza member challenges and inuences government action on their behalf.