Knowledge Area Processes Project Management Process Groups
Knowledge Area Processes Project Management Process Groups
Direct and Manage Project Execution (4.4) Deliverables Req. Changes Implemented Change Requests Corrective Action Preventive Actions Defect Repairs
Monitor and Control Project Work (4.5) Recommended corrective and preventative actions Forecasts Defect Repair Req. Changes Integrated Change Control (4.6) Approved & Rejected Change Requests Project Mgmt. Plan Updates Project Scope Stmt. Updates Approved Corrective & Preventive Actions
Close Project (4.7) Administrative & Contract Closure Procedure Final Product Service or Result Organizational Process Assets Updates
5. Project Scope Management Scope Planning (5.1) Scope Mgmt Plan Scope Definition (5.2) Scope Statement Req. Changes
Scope Verification (5.4) Accepted Deliverables Requested Changes Recommend Corrective Actions Scope Control (5.5) Plan
Scope Stmt. Updates WBS Updates WBS Dictionary Updates Scope Baseline Updates Req. Changes Recommend Corrective Action
Plan
Process Plan
Schedule Updates
Model
Data
Schedule Baseline Updates Performance Measurement Req. Changes Recommend Corrective Action Organizational Assets Updates Activity List Updates Project Updates & Process Attribute Plan
Mgmt.
Cost Estimating (7.1) Activity Cost Estimates & Supporting Detail Req. Changes Cost Mgmt. Plan Updates Cost Budgeting (7.2) Allocate & Aggregate
Cost Baseline (includes contingency reserves but not Mgmt contingency reserves) Project Funding Requirements Cost Mgmt. Plan Updates Req. Changes
Cost Estimate & Baseline Updates Performance Measurement Forecasted Completion Req. Changes Recommend Corrective Action Organizational Process Assets Updates (Specifically lessons learned) Project Mgmt. Plan Updates
Organizational Process Assets Updates Validated Deliverables Project Mgmt. Plan Updates
Human Resources Planning (9.1) Roles & Responsibilities Project Org. Charts Staffing Mgmt. Plan Acquire Project team (9.2) Project Staff Assignments Resource Availability Staffing Mgmt. Plan Updates Develop Project Team (9.3) Team Performance Assessment 10. Project Communications Management Communications Planning (10.1) Communications Mgmt. Plan Information Distribution (10.2) Organizational Process Assets Updates Req. Changes
Manage Project Team (9.4) Req. Changes Recommended Corrective & Preventive Actions Organizational Process Assets Updates Project Mgmt. Plan Updates Performance Reporting (10.3) Performance Reports Forecasts Req. Changes Recommended Corrective Actions
Manage Stakeholders (10.4) Resolved Issues Approved Change Request Approved Corrective Actions
Risk Identification (11.2) Risk Register Qualitative Risk Analysis (11.3) Risk Register Updates Quantitative Risk Analysis (11.4) Risk Register Updates Risk Response Planning (11.5) Risk Register Updates Project Mgmt. Plan Updates Risk-related Contractual Agreements Plan Purchases Acquisitions (12.1) Procurement Mgmt. Plan SOW Make-or-buy decisions Req. Changes 12. Project Procurement Management Plan Contracting (12.2) Procurement Document Evaluation Criteria SOW Updates Request Seller Responses (12.3) Qualified Sellers List Procurement Document Package Proposals Select Sellers (12.4) Selected Sellers Contract Contract Mgmt. Plan Resource Availability Procurement Mgmt. Plan Updates Req. Changes
Risk Register Updates Req. Changes Recommended Corrective & Preventive Action Organizational Process Assets Updates Project Mgmt. Plan Updates
Contract Administration (12.5) Contract Documentation Req. Changes Recommended Corrective Action
Organizational Process Assets Updates Project Mgmt. Plan Updates (Procurement & Contract Mgmt. Plan)
INTEGRATION Process Inputs Initiating Contract (when applicable) Project SOW Enterprise environmental factors Organizational process assets Project charter Project SOW Enterprise environmental factors Organizational process assets Project selection methods Project management methodology Project management information system Expert judgment Project management methodology Project management information system Expert judgment Planning Preliminary project scope statement Project management processes Enterprise environmental factors Project management methodology Project management information system Expert judgment Project Management Plan Project charter Tools/Techniques Outputs
Organizational process assets (Which includes historical information and organizational policies) Executing Project Management Plan Approved corrective actions Approved preventive actions Approved change requests Approved defect repair Validated defect repair Administrative closure procedures Controlling Project Management Plan Work performance information Rejected change request Project management methodology Project management information system Earned value technique Expert judgment Recommended corrective actions Recommended preventive actions Forecasts Recommended defect repair Requested changes Approved change requests Rejected change requests Project Management Plan Updates Project Scope Statement Updates Approved corrective actions Approved preventive actions Approved defect repair Validated defect repair Deliverables Project management methodology Project management information system Deliverables Requested changes Implemented change requests Implemented corrective actions Implemented preventive actions Implemented defect repair Work performance information
Project Management Plan Requested Changes Work performance information Recommended corrective actions Recommended preventive actions Recommended defect repair Deliverables
INTEGRATION Process Inputs Closing Project Management Plan Contract documentation Enterprise environmental factors Organizational process assets Work performance information Deliverables Project management methodology Project management information system Expert judgment Administrative closure procedure Contract closure procedure Final product, service, or result Organizational process assets updates Tools/Techniques Outputs
7. Close Project
SCOPE Process Inputs Planning Enterprise environmental factors Organizational process assets Project Charter Preliminary project scope statement Project Management Plan Organizational process assets Project Charter Preliminary project scope statement Project Scope Management Plan Approved change requests Organizational process assets Project Scope Statement Project Scope Management Plan Approved change requests Expert Judgment Templates, forms, standards Project Scope Management Plan Tools/Techniques Outputs
1. Scope Planning
2. Scope Definition
Project Scope Statement Requested changes Project Scope Management Plan Updates
3. Create WBS
Project scope statement updates WBS WBS dictionary Scope baseline Project Scope Management Plan Updates Requested changes
Controlling 4. Scope Verification (Assures ACCEPTANCE) Project Scope Statement WBS Dictionary Project Scope Management Plan Deliverables Project Scope Statement WBS WBS dictionary Project Scope Management Plan Workaround plans to risk Performance Reports Approved change requests Work performance information Inspections Accepted deliverables Requested changes Recommended corrective actions
5. Scope Control
Project scope statement updates WBS updates WBS dictionary updates Scope baseline updates Requested changes Recommended corrective action Organizational process assets updates Project Management Plan Updates
TIME Process Inputs Planning Enterprise environmental factors Organizational process assets Project Scope Statement WBS WBS Dictionary Project Management Plan Project Scope Statement Activity List Activity attributes Milestone list Approved change requests Enterprise environmental factors Organizational process assets Activity list Activity attributes Resource availability Project Management Plan Enterprise environmental factors Organizational process assets Project Scope Statement Activity List Activity attributes Activity resource requirements Resource calendars Project Management Plan - Risk register - Activity cost estimates Organizational process assets Project Scope Statement Activity List Activity attributes Project schedule network diagrams Activity resource requirements Resource calendars Activity Duration Estimates Project Management Plan Risk register Decomposition Templates Rolling Wave planning (Progressively) Expert judgment Planning component Precedence Diagramming Method (PDM) Arrow Diagramming Method (ADM) Schedule network templates Dependency determination Applying leads and lags Expert judgment Alternatives analysis Published estimating data Project management software Bottom-up estimating Activity List Activity attributes Milestone list Requested changes Tools/Techniques Outputs
1. Activity Definition
2. Activity Sequencing
Project Network Diagrams Activity List Updates Activity attributes updates Requested changes
Activity resource requirements Activity attributes updates Resource breakdown structure Resource calendars updates Requested changes
Expert Judgment Analogous Estimating Parametric Estimating Three point estimates Reserve analysis
5. Schedule Development
Schedule network analysis Critical path method Schedule Compression What if scenario analysis (Monte Carlo) Resource Leveling Critical chain method Project management software Applying calendars Adjusting leads and lags Schedule model Controlling
Project Schedule Schedule model data Schedule baseline Resource Requirement Updates Activity attributes updates Project calendar updates Requested changes Project Management Plan Updates Schedule Management Plan Updates
6. Schedule Control
Schedule Management Plan Schedule baseline Performance Reports Approved change requests
Progress reporting Schedule Change Control System Performance Measurement Project management software Variance Analysis Schedule comparison bar charts
Schedule model data updates Schedule baseline updates Performance measurements Requested changes Recommended corrective actions Organizational process assets updates Activity list updates
COST Process Inputs Planning Enterprise environmental factors Organizational process assets Project Scope Statement Work Breakdown Structure WBS Dictionary Project Management Plan - Schedule Management Plan - Staffing Management Plan - Risk register Project Scope statement WBS WBS dictionary Activity Cost Estimates Activity Cost Estimate Supporting Detail Project Schedule Resource calendars Contract Cost Management Plan Analogous Estimating Determine resource cost rates Bottom-Up Estimating Parametric Estimating Project Management software Vendor bid analysis Reserve analysis Cost of quality Cost Aggregation Reserve Analysis Parametric Estimating Funding limit reconciliation Activity Cost Estimates Activity Cost Estimate Supporting Detail Requested changes Cost Management Plan updates Tools/Techniques Outputs
1. Cost Estimating
2. Cost Budgeting
Cost Baseline (Same as budget) Project funding requirements Cost Management Plan updates Requested changes
Controlling Cost Baseline Project funding requirements Performance Reports Work performance information Approved change requests Project Management Plan Cost Change Control System Cost Estimate Updates Cost baseline updates Performance measurements Forecasted completion Requested changes Recommended corrective actions Organizational process assets updates Project Management Plan updates
3. Cost Control
Performance Measurement Analysis (Helps to assess the magnitude of any variation that occurs on the project) Forecasting Project Performance Reviews Project Management software Variance management
QUALITY Process Inputs Planning Enterprise environmental factors Organizational process assets Project Scope Statement Project Management Plan Cost-Benefit Analysis Benchmarking Design Of Experiments Cost Of Quality Additional Quality Planning tools Executing Quality Management Plan Quality metrics Process Improvement Plan Work performance information Approved change requests Quality control measurements Implemented change requests Implemented corrective actions Implemented defect repair Implemented preventive actions Quality Planning Tools & Techniques Requested changes Recommended corrective actions Organizational process assets updates Project Management Plan updates Quality Management Plan Quality metrics Quality checklists Process Improvement Plan Quality baseline Project Management Plan updates Tools/Techniques Outputs
1. Quality Planning
Quality Audits (Review of project activities with regard to quality) Process analysis Quality control tools and techniques
Cause and effect diagrams Control, Pareto and Run charts, Flowcharting Histograms Scatter diagrams Statistical sampling Inspection Defect repair review
Quality Management Plan Quality metrics Quality Checklists Organizational process assets Work performance information Approved change requests Deliverables
Controlling Cause and effect diagram Control Charts Flowcharting Histogram Pareto chart Run chart Scatter diagram Statistical sampling Inspections Defect repair review Quality control measurements Validated defect repair Quality baseline updated Recommended corrective actions Recommended preventive actions Requested changes Recommended defect repair Organizational process assets updates Validated deliverables Project Management Plan updates
HUMAN RESOURCES Process Inputs Planning Enterprise environmental factors Organizational process assets Project Management Plan Activity resource requirements Organization charts and position descriptions Networking Organizational Theory Executing Enterprise environmental factors Organizational process assets Roles and responsibilities Project Organization Charts Staffing Management Plan Project Staff Assignments Staffing Management Plan Resource availability Pre-assignment Negotiations Acquisition Virtual teams Project Staff Assignments Resource availability Staffing Management Plan updates Roles and responsibilities Project Organization Charts Staffing Management Plan Tools/Techniques Outputs
General Management Skills Training Team-Building Activities Ground rules Co-location Recognition and rewards Controlling
4. Manage Project Team (Checks whether the Staffing Management Plan is working fine and evaluate team performance problems)
Organizational process assets Project Staff Assignments Roles and responsibilities Project Organization Charts Staffing Management Plan Team performance assessment Work performance information Performance reports
Observation and conversation Project performance appraisals Conflict management Issues log
Requested changes Recommended corrective actions Recommended preventive actions Organizational process assets updates Input to organization performance appraisals Lessons learned documentation Project Management Plan updates
COMUNICATIONS Process Inputs Planning 1. Communication Planning (Involves determining and documenting the information and communication needs of the stakeholders) Enterprise environmental factors Organizational process assets Project Scope Statement Project Management Plan - Constraints, - Assumptions Communications requirements analysis Communication technology Communications Management Plan Tools/Techniques Outputs
Executing 2 . Information Distribution (Focuses on any kind of information related to project) Communications Management Plan Communications Skills Information Gathering and Retrieval Systems Information Distribution Methods Lessons learned process Organizational process assets updates - Lessons learned documentation - Project Records - Project Reports - Project Presentations - Feedback from stakeholders - Stakeholder notifications Requested changes
Controlling Work performance information Performance measurements Forecasted completion Quality control measurements Project Management Plan Performance measurement baseline Approved change requests Deliverables Communications Management Plan Organizational process assets Information presentation tools Performance information gathering and compilation Status review meetings Time reporting systems Cost reporting systems
Performance Reports Forecasts Requested changes Recommended corrective actions Organizational process assets updates
Resolved issues Approved change requests Approved corrective actions Organizational process assets updates Project Management Plan updates
RISK Process Inputs Planning Enterprise environmental factors Organizational process assets Project Scope Statement Project Management Plan Enterprise environmental factors Organizational process assets Project Scope Statement Risk Management Plan Project Management Plan Planning Meetings and analysis Risk Management Plan Tools/Techniques Outputs
Documentation Reviews
Risk register
2. Risk Identification
Information-Gathering Techniques (Interviewing, Delphi Technique and Brainstorming) Checklist analysis Assumptions Analysis Diagramming Techniques Risk Probability & Impact Assessment Probability and Impact Matrix Risk Data Quality Assessment Risk categorization Risk urgency assessment Data gathering and representation techniques Qualitative risk analysis and modeling techniques Decision tree analysis Risk Register updates
Organizational process assets Project Scope Statement Risk Management Plan Risk register
Organizational process assets Project Scope Statement Risk Management Plan Risk register Project Management Plan - Project Schedule Management Plan - Project Cost Management Plan Risk Management Plan Risk register
Strategies for negative risk or threats Strategies for positive risks or opportunities Strategy for both threats and opportunities Contingent response strategy Controlling
Risk Register updates Project Management Plan updates Risk-related contractual agreements
6. Risk Monitoring & Control (Carries out the Risk Response Plan)
Risk Management Plan Risk Register Approved change requests Work performance information Performance reports
Risk reassessment Risk audits (Concerned with overall risk management instead of individual risks) Variance and trend analysis Technical performance measurement Reserve analysis Status meetings
Risk register updates Requested changes Recommended corrective actions - May include workaround plans which may arise scope changes Recommended preventive actions Organizational process assets updates Project Management Plan updates
PROCUREMENT Process Inputs Planning Enterprise environmental factors Organizational process assets Project Scope Statement WBS WBS dictionary Project Management Plan - Risk register - Risk-related contractual agreements - Resource requirements - Project Schedule - Activity cost estimates - Cost baseline Procurement Management Plan Contract Statement Of Work Make-or-buy decisions Project Management Plan - Risk register - Risk-related contractual agreements - Resource requirements - Project Schedule - Activity cost estimates - Cost baseline Executing Organizational process assets Procurement Management Plan Procurement documents Organizational process assets Procurement Management Plan Evaluation Criteria Procurement document package Proposals Qualified Sellers list Project Management Plan - Risk register - Risk-related contractual agreements Make-Or-Buy Analysis Expert Judgment Contract Types Procurement Management Plan Contract Statement of Work Make-or-buy decisions Requested changes Tools/Techniques Outputs
Bidder/Vendor/Contractor Conferences Advertising Develop qualified sellers list Weighting System Independent Estimates Screening system Contract negotiation Seller rating systems Expert judgment Proposal evaluation techniques
Qualified sellers list Procurement document package Proposals Selected sellers Contract Contract Management Plan Resource availability Procurement Management Plan updates Requested changes
PROCUREMENT Process Inputs Controlling Contract Contract Management Plan Selected sellers Performance reports Approved change requests Work performance information Contract Change Control System Buyer-conducted performance review Inspections and audits Performance Reporting Payment System Claims administration Records management system Information technology Tools/Techniques Outputs
Contract documentation (Contains requested, but unapproved contract changes) Requested changes Recommended corrective actions Organizational process assets updates Correspondence Contract Changes Payment Requests Project Management Plan Updates - Procurement Management Plan - Contract Management Plan
5. Contract Administration
Closing Procurement Management Plan Contract Management Plan Contract documentation Contract closure procedure Procurement audits (Capture lessons learned from a contract perspective) Records management system
6. Contract Closure
Components of the Project Management Plan: Project Scope Management Plan Schedule Management Plan Cost Management Plan Quality Management Plan Process Improvement Plan Staffing Management Plan Communication Management Plan Risk Management Plan Procurement Management Plan Milestone List Resource Calendar Schedule Baseline Cost Baseline (Same as budget) Quality Baseline Risk Register (which includes risk owners, risk thresholds and common risk causes) Constraints and Planning Assumptions For the exam the bottom line is : All management plans become part of the Project Management Plan
Components of the Enterprise Environmental Factors: Culture and Structure of the organization Governmental and Industry standards Infrastructure Human Resources Personnel Administration and Documentation Marketplace conditions Risk Tolerance Commercial Databases Academic Studies Project Management Information Systems (Which is composed by Configuration Management System including Change Management System)
Customers Specifications (That also implies in Customers Satisfaction because if customers specifications are met, the customer should be satisfied with the product) Quality Standards Team Responsibility (The entire team has a responsibility towards quality) Prevention over inspection (It costs less to fix a problem than it does to fix one)
Types of diagrams/charts:
Precedence Diagramming Method (PDM) => Activities on nodes (Also known as AON Activity On Node) Arrow Diagramming Method (ADM) => Activities on arrows (Also known as AOA Activity On Arrow) Graphical Evaluate Review Technique (GERT) => Can show conditional branches and loops whereas other representations cannot.
Bar Charts (a.k.a. Gantt Charts) (Show activities represented as horizontal bars and typically have calendar and percentage complete associated with them) Milestone Chart (Only represent key events for the project) Cause and Effect Diagrams (a.k.a. Fishbone Diagram or Ishikawa Diagram) (Are used in Quality Control process to show how different factors can lead to problems) Control Charts
Show whether or not a process is in control. Containing. Customer Specification Limits, Control Limits Defined as three standard deviations above or below the mean Mean of all data points Rule of Seven where if seven or more consecutive points are on the same side of the mean, they should be investigated
Pareto Chart (A kind of a histogram that shows on columns defects ranked from greatest to least. Paretos law states that 80% of problems come from 20% of the causes 80/20) Run Chart (Quality measure snapshots compiled over time showing trends ) Scatter Diagram (Best for spotting trends in data. May be No Relation, Negative Linear Correlation, and Positive Linear Correlation) Project Organizational Charts (Show project roles hierarchy or package associations)
Hierarchical Charts (Shows project roles hierarchically) RACI Charts (R Responsible, A Accountable, C Consultant, I Input => Show project roles associated with work packages) Text (States the position description and responsibilities)
Resource Histogram (Its part of the Staffing Management Plan and shows the resource usage for a given period of time) Tornado Diagrams (Evaluates projects sensitivity to cost or other factors) Decision Tree Diagrams (Used to quantify which risks have the most impact on the project)
Key Formulas: Term Abbreviation Description Used to estimate activity duration based on known Pessimistic, Realistic and Optimistic estimates. Its also used to predict the most likely, best-case and worst-case scenarios for a given cost estimate. Shows how diverse our estimates are. Shows how different communication channels exist for a given project BAC How much was originally planned for this project to cost. How much work should have been completed at a point in time based on the plan. (Derived by measuring where you had planned to be in terms of work completed at a point in the schedule). How much work was actually completed during a given period of time. Derived by measuring where you actually are in terms of work completed during a given period of time in the schedule. The money spent during a given period of time. The difference between what we expected to spend and what was actually spent. The difference between where we planned to be in the schedule and where we are in the schedule. The rate at which the project performance is meeting cost expectations during a given period of time. Formula
PERT
(Pessimistic Optimistic) / 6 N * (N 1) / 2 Where N is the number of people in your team. No one formula exists. BAC is derived by looking at the total budgeted cost for the project.
Budgeted at Completion
PV (or BCWS)
EV (or BCWP)
AC (orACWP) CV
Schedule Variance
SV
SV=EV-PV
CPI
CPI = EV / AC
Term
Abbreviation
Description The rate at which the project performance is meeting schedule expectations up to a point in time. The rate at which the project performance is meeting cost expectations from the beginning up to a point in time. CPIC is also used to forecast project costs at completion. Projecting the total cost at completion based on project performance up to a point in time. Projecting how much will be spent on the project, based on past performance. The difference between what was budgeted and what will actually be spent.
Formula
SPI
SPI = EV / PV
Cumulative CPI
CPIC
Estimate at Completion
EAC
Estimate to Completion
ETC
ETC = EAC - AC
Variance at Completion
VAC
Tips for calculating EAC on different scenarios When current variances are viewed as typical of future variances : EAC is calculated by adding the remaining budget (BAC EV) modified by a performance factor (CPI), to the actuals date. When current variances are viewed as typical : EAC is calculated by adding the remaining budget to the actuals to date (BAC EV).In this case, the project management team expects that similar variances will no occur in the future. When original estimating assumptions are considered to be fundamentally flawed: EAC is calculated by adding an all-together new estimate (ETC) to the actuals to date. When original estimating assumptions are no longer reliable because conditions have changed: EAC is calculated by adding an all-together new estimate (ETC) to the actuals to date.