CSCP
CSCP
The 2012 exam reflects critical changes in the marketplace and in the evolving roles and responsibilities of operations and supply chain managers. For accreditation, you must master each of the following:
MODULE 1 APICS Supply Chain Management Fundamentals
Broad concepts include primary processes, objectives, logistics, integration methods, and rewards Alignment of supply chain with corporate strategies Key considerations for planning, inventory control, and continued improvement Identification and management of market segments Demand forecasting and effective management techniques Effective customer relationship management (CRM)
Sustainability practices in design and operation Measurement, responsiveness, operations, and communications Risk, its sources, impacts, and mitigation methods Globally dispersed supply and demand, and the effects on logistics Factors influencing demand, including design, marketing, selling, and matching customer orders Core Customer Relationship Management (CRM) concepts, including strategies, technologies, and implementation challenges Fundamentals of supplier relationship management (SRM), including strategies, improved source management, relevant technologies, and measurement Inventory planning and control methods
Supply chain dynamics and the balance of responsiveness and efficiency Managing supply from internal and external sources Implementation of demand plans, including prioritization, fulfillment, and capturing and communicating point-of-sale data Tools and techniques to support continuous improvement