The document provides instructions for installing and configuring CodeMeter dongles for use with PLAXIS software in both standalone and network configurations. It describes installing CodeMeter drivers during PLAXIS setup or manually, and updating expired dongles by generating a request file and following update instructions. Troubleshooting tips address standalone installation issues, network installation port requirements, updating dongles, and disabling the USB storage behavior of CodeMeter dongles.
The document provides instructions for installing and configuring CodeMeter dongles for use with PLAXIS software in both standalone and network configurations. It describes installing CodeMeter drivers during PLAXIS setup or manually, and updating expired dongles by generating a request file and following update instructions. Troubleshooting tips address standalone installation issues, network installation port requirements, updating dongles, and disabling the USB storage behavior of CodeMeter dongles.
The document provides instructions for installing and configuring CodeMeter dongles for use with PLAXIS software in both standalone and network configurations. It describes installing CodeMeter drivers during PLAXIS setup or manually, and updating expired dongles by generating a request file and following update instructions. Troubleshooting tips address standalone installation issues, network installation port requirements, updating dongles, and disabling the USB storage behavior of CodeMeter dongles.
The document provides instructions for installing and configuring CodeMeter dongles for use with PLAXIS software in both standalone and network configurations. It describes installing CodeMeter drivers during PLAXIS setup or manually, and updating expired dongles by generating a request file and following update instructions. Troubleshooting tips address standalone installation issues, network installation port requirements, updating dongles, and disabling the USB storage behavior of CodeMeter dongles.
CODEMETER INSTALLATION STANDALONE INSTALLATION DURING SETUP
How to install PLAXIS with a local CodeMeter dongle (grey USB key): 1. 2. 3. 4. Start the PLAXIS installation from the PLAXIS Installation CD-Rom (or USB-stick) on the client computer. During the setup of PLAXIS, check the box Install Codemeter Drivers (see Figure 1.1) and resume setup. After the installation is nished, insert the dongle in your computer. Start the PLAXIS Software.
Figure 1.1 Installation of Codemeter during setup of PLAXIS Software
1.2
MANUAL INSTALLATION
How to install the CodeMeter drivers manually (grey USB key): 1. Obtain the correct drivers available either from: 2. CD-Rom directory (directory called dongle) PLAXIS website (for the latest update)
Choose the correct version for your operating system (OS) Codemeterruntime32.exe for 32-bits Windows OS Codemeterruntime64.exe for 64-bits Windows OS
3. 4.
Follow the instructions during the installation. Mount the dongle in your computer.
2010 | CodeMeter Setup
CODEMETER SETUP
1.3
NETWORK INSTALLATION
How to install PLAXIS with a network CodeMeter dongle (grey USB key): 1. 2. 3. 4. On the client computer install the PLAXIS Software and the codemeter drivers, using the same procedure as for the standalone installation (see Section 1.1). On the server, obtain the codemeter drivers and perform the manual installation (see Section 1.2). Mount the Codemeter Dongle in the server. On the server, open the WebAdmin, go to Conguration - Network and check the Run Network Server option (see Figure 1.2).
Figure 1.2 Conguration of Codemeter Network Server
5.
Restart the CodeMeter service on the server (Open the CodeMeter Control Center window (see Figure 1.3), go to Process in the menubar and stop codemeter service and start it again).
CodeMeter Setup | 2010
CODEMETER INSTALLATION
Figure 1.3 Codemeter Control Center
1.4
EXPIRED CODEMETER DONGLE
When your licence expires, the Codemeter dongle needs to be updated. 1. Start the PLAXIS Software, you will get an expiry warning (see Figure 1.4).
Figure 1.4 Licence expired
2. 3. 4. 5. 6. 7.
Press the Generate button. You will get a composed email, if there is a mailprogram installed. Otherwise, you will get the information how to compose the email. Add the desired changes. Send this email with the attached update request le (*.wibucmrac) to the sales department. You will get an answer of the sales department with instructions in it. Follow update instructions (see Section 1.5).
2010 | CodeMeter Setup
CODEMETER SETUP
1.5 1. 2. 3. 4. 5.
UPDATE CODEMETER DONGLE When receiving the update le (*.wibucmrau) from our sales department, save the le to your computer. Close all PLAXIS Software. Remove all codemeter dongles except the dongle that has to be updated. Double click on the saved update le. Follow the onscreen instructions (see Figure 1.5)
Figure 1.5 Update licence
6.
Restart your PLAXIS Software.
1.6
MANUAL UPDATE CODEMETER DONGLE
When you want to extend your licences, the Codemeter dongle needs to be updated. 1. 2. 3. 4. 5. 6. Remove all codemeter dongles except the dongle that has to be updated. Go to the installation directory and run CodemeterChecker.exe. Fill the required changes into the blank text box and press generate email (see Figure 1.6). Send the email to the sales department. You will get an answer of the sales department with instructions in it. Follow update instructions (see Section 1.5).
CodeMeter Setup | 2010
CODEMETER INSTALLATION
Figure 1.6 Generate licence request
2010 | CodeMeter Setup
CODEMETER SETUP
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CodeMeter Setup | 2010
TROUBLE SHOOTING
2 2.1 1. 2. 3. 4. 5. 6.
TROUBLE SHOOTING STANDALONE INSTALLATION Make sure the rewall is not blocking the PLAXIS Software. Use the latest version of the CodeMeter drivers available on www.plaxis.nl in the download section. Uninstall old versions of the codemeter drivers: Log in as Administrator. Disconnect all Codemeter dongles. Stop all running CodeMeter processes. Uninstall all CodeMeter Runtime kits via Add/Remove software in Windows Control Panel. Reboot the system. Install the latest version of the Runtime kit and do not connect a CM-Stick. In order to check if your computer is recognizing the Codemeter Dongle, look at your system tray icon. A grey icon means no dongle, when one dongle is mounted icon will become green and when it turns blue you have multiple dongles in your machine.
2.2
NETWORK INSTALLATION Please note that the CodeMeter key uses port 22350 (default setting) for communication. Make sure that the rewall does not block the communication over this port. To check this, temporarily disable the rewall and check if the program starts. Please do not forget to turn on the rewall again. Check if the client computer can nd the server: open the web browser and type:
Figure 2.1 Conguration of Codemeter Server Search List
2010 | CodeMeter Setup
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CODEMETER SETUP
http://<IP-address server>:22350. Now you should be able to see the CodeMeter WebAdmin of the server. If not, try to see if the server can be found at all by starting the command console and type ping <IP-address server>. If there is a problem in the connection, please contact your system administrator. To see the available licences. Go to the WebAdmin of the server: http:// <IP-address server>:22350/Server.html. There you will nd all licences and how many are still available. And if no licence is available, press details to see which computer keeps the licence occupied. Sometimes the automatic search for the CodeMeter server takes too long, and will result in a time out. In that case, please add the IP - address to the IP search list in the following tab-sheet of the local computers WebAdmin (http://localhost:22350/Conguration.html; see Figure 2.1). This is the client computer, not the server. IP Addresses on the client PC are stored in this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion
The values dening the server search list can be found in Table 2.1. Table 2.1 Registry settings
Name Server1 Server2
Key REG_SZ REG_SZ
Address <IP address> <IP address> for server 1 for server 2
For network installations, it is possible to deny access to the licence. With the CodeMeter WebAdmin, you are able to only allow access per IP address or PC for the entire CodeMeter key. On the server, open the CodeMeter WebAdmin. Here you can set the access list in Conguration > Access Control. For PLAXIS 2D licences can be denied per module. Since PLAXIS 2D V9.02 it is possible to control this on the local PC. This should be done by creating an ASCII-le in the local users prole Application Data. For Windows XP this is: C:\Documents and Settings\<user name>\Application Data\Plaxis\2D\ignoreslots.dat
Each line can contain a number that refers to the CodeMeter slot number that will not be used by this user (ignored). If the line contains something else than just a number, than this line will not be used in the ignore-list. With this, it is possible to let some users ignore the Dynamics module, or the PLAXIS VIP module. In this way, users can still use the basic PLAXIS 2D program, while not occupying the additional modules that they do not use. Now others can use this modules. Slot numbers for PLAXIS 2D can be found in Table 2.2. Table 2.2 Slot number for PLAXIS 2D
UPDATE CODEMETER DONGLE When updating it is necessary that the context le contains the latest information on the dongle. So, when contacting PLAXIS always send a new RAC-le. Updates should be done on the computer containing the CodeMeter network key. When updating on a server, make sure the access control list is empty or that the server is listed in it (http://localhost:22350/CongAccess.html; see Figure 2.2).
Figure 2.2 Conguration of Codemeter Network Access
2.4
DISABLE USB-STICK BEHAVIOUR
When you insert the Codemeter dongle, it will look like a USB-Stick: it has a drive letter and it is visible in the Windows explorer. This function can be disabled by the following steps: 1. 2. 3. 4. 5. 6. 7. 8. Quit the CodeMeter Control Center. This can be done by right-clicking on the tray icon and selecting Quit. Start the CodeMeter Disk Conguration (cmCongDisk), which can be found in the submenu Tools of the CodeMeter menu (see Figure 2.3). Select your CodeMeter and select the Options tab. Double click the Value of the Disk Type and change it to Removable Disk. Click Apply Changes to conrm the input. If this option is not available yet, refresh the window. Remove the CodeMeter and return it to get the new setting. Close the CodeMeter Disk Conguration window. Start Run and enter diskmgmt.msc to start Windows Disk Management. Select the CodeMeter. If the CodeMeter is not available in the Disk Management window, remove the CodeMeter and return it again. Select Change Drive Letter and Paths . . . from the right mouse menu. Here you can remove the drive (see Figure
2010 | CodeMeter Setup
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CODEMETER SETUP
Figure 2.3 Codemeter Disk Conguration
2.4). Do NOT disable the drive, but click Remove in the Change Drive Letter and Paths window. Close the Disk Management window.
Figure 2.4 Remove Drive Letter for the Codemeter Disk
9.
Restart the CodeMeter Control Center by selecting it from the CodeMeter menu.
2.5
ERROR CODES Error code 24 - Product Item Option Undened: Update is based on an incorrect licence le. Generate new one and send this to the PLAXIS Sales department (see Section 1.5). Error code 47 - Trailing validation block: Update is based on an old licence le. Generate new one and send this to the PLAXIS Sales department (see Section 1.5).
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CodeMeter Setup | 2010
TROUBLE SHOOTING
Error code 200 - Entry not found: This can be caused by: You do not have a licence for this product. Please check your WebAdmin (http://localhost:22350/licenses.html). Dongle is not mounted in the computer. Connection to dongle is blocked by your rewall. Please check your rewall settings. Server cannot be found. Please make sure the connection is working properly (see Section 2.2). Codemeter Driver of the server is outdated. Please update both local computer and server to the latest drivers, available on www.plaxis.nl in the download section.
Error code 5000 - When updating the rmware of the Codemeter dongle, no connection can be made with the Wibu-systems server. Cannot update CodeMeter drivers - There is a problem with uninstalling older versions of the Codemeter Drivers. Please use the manual uninstall/remove option of Windows to remove the older drivers (see Section 2.1).
