An Empirical Study On Perception of Corporate Professionals Towards Individual Work Vs Group Work
An Empirical Study On Perception of Corporate Professionals Towards Individual Work Vs Group Work
An Empirical Study On Perception of Corporate Professionals Towards Individual Work Vs Group Work
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An Empirical Study on Perception of Corporate Professionals towards Individual Work Vs Group Work
Varalakshmi .T
Lecturer, MBA Department, DonBosco Institute of Biosciences & Management Studies, Bangalore, India
Abstract: In a wide variety of organizational settings, Organizations generate a number of possible solutions to
a problem; Here we examine the effectiveness of two creative problem solving processes for such tasks - one, where the group works together as a team (the team process), and the other where individuals work alone. The concepts of teamwork have penetrated nearly every segment of the business world in recent decades as a sign of efficiency but most of the times teams doesn't produce the required results as the group members remain focused on their individual needs and give rise to group conflicts. This is why the reasons many corporate professionals like to work alone which makes them more authenticate, elated and give recognition to their individual efforts. What therefore seems relevant by the study is How the corporate professionals perceive themselves being a team member or an individual performer? - "Which are better at performing tasks? - groups or individuals Keywords: Creativity, Brainstorming, Innovation, Team, Group, Team process, Individuals, Efficiency.
I.
Introduction
The value of the collaborative effort (teamwork) in business has gained significant popularity in the recent past. More and more businesses are introducing teamwork as a sign of efficiency in their production processes for improved quality. An obvious advantage of team work is the higher resources of a team as compared to the individual. A collection of individuals who have regular contact and frequent interaction, mutual influence, common feeling of camaraderie, and who work together to achieve a common set of goals. Success depends on group work' - we cant reach this conclusion too hastily, Teams are not appropriate for all organizations or in all types of businesses. In reality, the teamwork approach does not always work well. Apollo Syndrome is a good example of this - where a team composed of highly intelligent people often performs worse than teams made of up of less capable members. There are some corporate professionals who would like to work alone, especially (i) when group members are not cooperative, (ii) when task demands high degree of concentration, (iii) when individual performance has to be recognized, (iv)when an individual has to work at their own pace & (v) when the group members tend to escape from their work. 1.1 Individual Work Vs Group Work Registering a dramatic change, from the more overtly authoritarian structure of traditional firms to democratic style, companies have focused on group work for the following reasons. In order to be open to creativity, one must have the capacity for constructive use of solitude. One must overcome the fear of being alone. ~Rollo May 1.1.1 Advantages of Being A Team Member 1. Varied cultures, age groups, gender, etc all add to the diversity of group which gives us varied perspectives and enhances the ideologies. 2. An individual may forget a particular piece of information, but as there are a number of people involved here, there is the combined memory of all members to recollect data. 3. As everyone has made some contribution to the decision, people tend to accept the collective decisions. 4. The members together come to a decision after much deliberation and discussions and so everyone has a better understanding of the course of action to be followed. 5. With so many people involved, more creative and innovative solutions to problems may emerge than an individual may have been able to develop. 6. There are a number of people involved, so no one person has to shoulder the burden of work or of single handedly making a decision. 1.1.2 Advantages of Being An Individual Performer But working in groups is not always a pleasant job. Anyone who ever had to coordinate activities and come to decisions in conjunction with other people always like to work as an individual for the following www.iosrjournals.org 20 | Page
II.
With the backdrop, the present study mainly focuses on achieving the following specific objectives: 1. To know how the corporate professionals perceive working in groups. 2. To study which is more productive being an individual performer or a team member. 3. To identify the factors that determines the employees perception to work alone.
III.
RESEARCH GAP
The above research study spotlights the two different but related areas (i) performing individually & (ii) performing as a team member. Furthermore, study was undertaken to investigate the area having high perceived value according to corporate professionals i.e., whether they prefer to work individually or as a team member.
IV. LITERATURE REVIEW Arthur Friedrich (2011) The value of a contributor decreases disproportionately with each additional person contributing to a single project, idea, or innovation. Cannon-Bowers, Tannenbaum, Salas, and Volpe, (1995) Individual competencies are those requirements that are needed for effective individual performance. Huey and Wickens (1985) The decomposition of teamwork competencies like, knowledge, skills, and attitudes, begins to open the door for understanding the relationship between human performance at different levels. Jeffrey Stibel (2011) Great individuals are not only more valuable than legions of mediocrity, they are often more valuable than groups that include great individuals. Katzenbach (1998) Individuals are more authenticate when they work alone as they have complete autonomy in determining how a task should be done. Livingstone and Lynch (2000) The composition of the group is a key consideration when choosing group work. Napier & Gershenfeld, (1999) Group members remain focused on their individual needs and conflict in the group increases, and the group members blame others for failures. Robbins and Finley, (2000) Group work is used for many reasons: to manage a large cohort; to develop appropriate skills in collaboration; to simulate a real work environment; etc, and is considered by some to lead to greater efficiency and effectiveness whilst others believe that teams are inherently inferior to individuals, in terms of efficiency V. RESEARCH METHODOLOGY This present research study was done using primary data. The instrument used to collect the data was online survey with a Structured Questionnaire. The data was collected from 3 different companies 1 and hence finally 106 employees were chosen as respondents through Convenient Sampling Method. The required data was captured and appropriately analysed by divided it into three different parts Part A - Chi square test to find out the relationship between the underlying dimensions & the preference of the respondents. Part B - Weighted Average Method & Ranking Method to know the factor which motivates the respondents to the highest resulting in their positive preference towards group work. Part C - Simple Average Method to know which is more advantageous & effective whether it is being a team member or an individual performer.
The data required for the analysis was collected from 3 different companies like, Accenture, Infosys & J.P. Morgan employees. www.iosrjournals.org 21 | Page
An Empirical Study on Perception of Corporate Professionals towards Individual Work VI. ANALYSIS AND INTERPRETATION
Table-1 Demographic profile of the Respondents No. Category Respondents Male 68 Female 38 Total 106 Below 25 yrs 25 35 yrs Age 35 45 yrs 45 55 yrs Above 55 yrs Total Married Marital Status Unmarried Total Graduation Educational Qualification Post Graduation Total Service / IT Sector Industry Manufacturing Sector Total Below 2.5 Lakhs Income (p.a) 2.5 3.5 Lakhs Above 3.5 Lakhs Total 60 38 02 02 04 106 36 70 106 50 56 106 92 14 106 54 20 32 106 of Percentage (%) 64.15 35.85 100 56.60 35.85 1.89 1.89 3.77 100 33.96 66.04 100 47.17 52.83 100 86.79 13.21 100 50.94 18.87 30.19 100
Table 1 indicates that (i) 64.15% of the respondents are male and the rest are female. (ii) Majority of the respondents i.e., 56.60 are below the age group of 25 yrs, where as 35.85% fall into the category of 25 -35 yrs rest are the respondents who are above the age group of 35 yrs. (iii) Nearly 66.04% of the respondents are unmarried and the rest are married. (iv) 52.83% of respondents are qualified with Masters Degree where as remaining 47.17% are only Under Graduates. (v) Among the respondents 86.79% are the employees in service / IT sector, remaining 13.21 are engaged in manufacturing sector. (vi) Majority of respondents fall into the income bracket of below 2.5 Lakhs p.a, 18.87% between 2.5 3.5 Lakhs remaining earn above 3.5 Lakhs p.a. PART A Table-2 Reasons as to why the respondents prefer individual work rather than group work H0 = There is no significant difference between the respondents preference towards Group work that it is impacted by the factors like task definition, confusion, less co-ordination. H1 = There is significant difference between the respondents preference towards Group work that it is impacted by the factors like task definition, confusion, less co-ordination.
Parameters Task not clearly defined Time Consuming O 06 20 E 21.2 21.2 (O E) 15.2 - 1.2 (O E)2 231.04 1.44 (O E)2 / E 10.89 0.07
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32
21.2
10.8
116.64
5.50
34 O 106 =
21.2 E = 106
12.8
163.84
7.73
cal
26.64
The above table shows that, there is a significant level of inclination of the respondents towards group work, as (i.e., 26.64 > 9.488) Hence, H0 is rejected at 4 degree of freedom & 0.05 of level of significance. Table-3 Level of relationship between level of Creativity and Innovation fostered due to Individual work. H0 = There is no significant level of relationship between level of Creativity and Innovation fostered due to individual work. H1 = There is significant level of relationship between level of Creativity and Innovation fostered due to individual work. Parameters O E (O E) (O E)2 (O E)2 / E Strongly 10 21.2 - 11.2 125.44 5.91 Agree Agree 40 21.2 18.8 353.44 16.67 Neither Agree nor 38 21.2 16.8 282.24 13.31 Disagree Disagree 18 21.2 - 3.2 10.24 0.48 Strongly 0 21.2 - 21.2 449.44 21.2 Disagree = cal 57.57 The above table shows that, there is a significant level of inclination of the respondents towards group work, as (i.e., 57.57 > 9.488) Hence, H1 is accepted at 4 degree of freedom & 0.05 of level of significance. Table-4 Preference of Corporate professionals towards Group work H0 = There is no significant level of inclination towards group work. H1 = There is significant level of inclination towards group work. Parameters Group Conflict Social Loafing Shared Responsibility Role Ambiguity Feel Secured Base for Social contact O 06 18 62 08 06 12 06 E 17.7 17.7 17.7 17.7 17.7 (O E) - 11.7 0.3 44.3 - 9.7 - 5.7 (O E)2 136.89 0.09 1962.49 94.09 32.49 (O E)2 / E 7.733 0.005 110.88 5.34 1.84 Total O = 106 E = 106
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Total
O = 106
E = 106
PART - B Table - 5 Motivating factors for Corporate Professionals to prefer Group work Neither Agree nor Disagree R a n k II
Parameters Working in a team boosts self confidence & self esteem Best way to reach their goals is thr team work Working in a team makes employees fell more authentic Brain storming in a group is more effective than Brain storming alone.
Strongl y Agree
Agree
Disagree
Strongly Disagree
Total Score
46
44
06
08
02
442 (25.67)
26
48
22
04
06
402 (23.34)
I V
34
48
18
04
02
426 (24.74)
II I
54
36
08
06
02
452 (26.24)
In the above table, different motivating factors favoring group work were given a weighted average. Starting from Strongly Agree to Strongly Disagree following the weights 5 1 respectively. The overall view of the above table indicates that, Brain storming is one of the very important factor which motivates the respondents to prefer group work as it has highest ranking with 26.24% followed by self confidence & self esteem with 25.67%. Authenticity stands in the third position with 24.74%. Finally group work as the better way to reach individual goals with 23.34%. PART - C Table - 6 Comparative Analysis between Individual work & Group work Parameters Individual work Group work Supports improved productivity & Quality 24 82 assurance Decision is most effective & 26 80 efficient More Advantageous 24 82 74 244 Total Calculation of Average no. of respondents favoring individual work vs. group work (i) Individual work = 74/3 = 24.6
2
Comparative Analysis was undertaken to know the factor having high perceived value, whether it is working alone or as a team member. www.iosrjournals.org 24 | Page
The above table of comparative analysis indicates, that Group work is more advantageous & effective in terms of Decision making, Higher productivity & Improved Quality than Individual work as more no. of respondents (i.e., 81.3) prefer Group work as a best way to reach individual goals and finally succeed in their professional life.
VII.
Findings
Based on the summary of the analysis & interpretation of the above data, the following findings are compiled: 1. Majority of the respondents are Male & fall into the category of below 25 yrs. 2. Most of them are post graduates employed in service / IT sector thereby earning below 2.5 Lakhs p.a 3. Reasons as to why the respondents prefer to be an individual performer is a.Confusion in the work assigned b.less coordination between team members c. Non recognition of individual performance. 4. Respondents who agree as well as disagree in their opinion that the level of relationship between level of Creativity and Innovation fostered due to individual work are in equal no. 5. Majority of the respondents have positive preference towards being a team member as it results in shared responsibility. 6. It is the Brainstorming session followed by self confidence & self esteem that will be boosted up in group work which motivates the employees to the higher extent to prefer group work. 7. Its nearly 81.3% of respondents out of 106 who prefer group work & only minimal no. (i.e., 24.6%) who prefer to be an individual performer. 8. Both the individual work as well as group work both has its own pros & cons.
VIII.
Suggestions
Success behind these concepts of individual work or group work entirely depends upon the employees, as to how they would behave when they are a team member or an individual performer & what kind of attitude they hold towards these concepts. In light of this fact I would recommend the following suggestions to the corporate professionals: 1. Colleagues at their work centre should be well behaved, civilised & possess a character of good conduct with respect to the initial step of Gel - up with the other employees, working together towards the progression & contributing for the welfare of the company if the team work has to succeed. 2. In a Team work, there are few essential points to be kept in mind. a) Difference of opinion may arise amongst employees in terms of ideas, innovation, discovery & as on. Each one should be given a chance to exhibit their talent, capabilities which are beneficial to the organisation.All should adhere to their consent after a discussion amongst them based on judgement. (Right or wrong) b) Under estimating, rejecting or refusing will lead to conflicts & create an unhealthy environment. Hence the Team Lead (TL) should be very cautious about these things. c) All should be treated uniformly by avoiding the feeling of inferior or superior complexities which may arouse amongst working in a cluster of employees. 3. Finally, Unity is strength - holds good, only when all the team mates give up their ego, arrogance, being adamant, unfaithful to each other, concealing the facts that needs to be shared, grudge, envious & so on which can never form a healthy, inspiring, well-built, & a friendly team. Infact, each & every employee should show & take their personal interest, dedication, determination towards their work assigned to them. Employee-Employer relationship should also be in good terms. www.iosrjournals.org 25 | Page
IX.
Conclusion
Differing personalities, tension for resources, conflict are all part and parcel of organizational life. If you want a high performance team it is imperative that you provide each and every person in the team with the skills to hold challenging and difficult conversations, to negotiate differences, to provide performance improvement feedback. In case if you expect to be an individual performer see to that you handle all the responsibilities well, without giving any chance for others to win over you or else blame you. Because Coming together is a beginning. Keeping together is progress. Working together is success ~Henry Ford
X.
Aknowledgement
I am Varalakshmi .T, Lecturer in DonBosco Institute of Biosciences & Management Studies, Bangalore, India. I assure that this is my original Study and the findings and suggestions of the above article are genuine.
References
[1] [2] [3] [4] [5] [6] [7] [8] Cannon-Bowers, J.A., Tannenbaum, S.I., Salas, E., and Volpe, C.E. (1995) Defining Competencies and Establishing Team Training Requirements in Team Effectiveness and Decision Making in Organization. Huey, B.M. and Wickens, C.D. (1995) Workload Transition: Implications for Individual and Team Performance. National Academy Press: Washington, DC. Katzenbach, Jon R., ed. The Work of Teams. Cambridge, MA: Harvard Business School Press, 1998. Livingstone, D. & Lynch, K. (2000), Group Project Work and Student-centred Active Learning: two different experiences in Studies in Higher Education, V25, No 3, October 2000, pp. 325-345. Napier, W.N. & Gershenfeld, M.K (1999), Groups: Theory and Experience. Sixth Edition. Boston: Houghton Mifflin. Robbins .H & Finley .M (2000), Why Teams Dont Work: What went wrong and how to make it right. West, Michael A. (1994), Effective Teamwork. The British Psychological Society. Websites-http://blogs.hbr.org/cs/2011/06/why_a_great_individual_is_bett.html
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