DR.

SALILESH MUKHOPADHYAY SUMMARY

Result oriented senior Quality Assurance professional with more than 20 years of experience in data modeling, business requirements and analysis, Foreign Exchange, manual and automated testing using QTP and QC, implementation, system conversion, writing system specifications and documentation. Involved in complete Software life cycle Analysis, Design, and Quality Assurance, Quality Control, Client/Server, Web and Distributed applications. Authoritatively documented GUI, Client/Server and Web testing methodology for successful QA Testing, Planning and Implementation. Proficient in UNIX and LINUX. Extensive knowledge and exposure to the management of onsite and offshore test and Quality teams. Possessing excellent analytical, interpersonal, time management and strong communication skills. Performed Performance testing and Agile testing.

Expertise Includes: Software Testing Life Cycle (STLC) experiences include Test Planning, Test Analysis, Test Design, Construction and Verification, Testing Cycles, Final Testing, Implementation and Post Implementation. Test Design: Extensive experience in drafting Test Flows, Test Plans, Test Strategies, Test Scenarios, Test Scripts, Test Specifications, Test Procedures and Test cases & Test Status Reports. Testing Types: Experience in User Acceptance Testing (UAT), Performance Testing, GUI Testing, Functional Testing, System Integration Testing, Regression Testing, End-toEnd, Data Driven and White Box testing. Business Process Analysis: Proficient in analyzing Business Requirements, System Requirements, Functional Requirement specification (FRS), Design Documents, Use Case Specifications (Use Cases), UML diagrams, Requirements Traceability Matrix (RTM) and performing Gap Analysis, Impact Analysis, Process Analysis and designing prototypes to design the test flows. Test Management tools: Used Test Director and Quality Center for management of test plan, test design, test execution and defect log phase. Rational Quality Manager for management of STLC including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management and reporting. Extensive Experience in Health Care Industry. Good experience with Mercury & Rational Tools. Experienced in testing under UNIX, Mainframes and WINDOWS XP/ NT/2000 environments Business Intelligence (BI): Expertise in reporting Tools like Crystal reports and Business Objects XI R2. UNIX: Strong in writing Shell Scripts and Execution of scripts. Database Testing: Proficient in writing SQL queries to perform data driven tests and involved in front-end and back-end testing. Strong knowledge of RDBMS concepts. Developed SQL queries in Oracle database, SQL Server database and Sybase database to conduct Database testing.
IBM, Department of Defense, Services, Banking / Finance, Education Leadership/Management, Analysis, Delivery

Industries: Functional Areas:

SALILESH MUKHOPADHYAY

Skills:

Sun Sparc, Sun OS, Solaris, Novell Netware, Windows, IBM PC, HP-UX, MSDOS, QTP, Winrunner, LoadRunner, Astra Site Manager, Silk, Web Load, Clear Case, Empirix, PVCS, Quality Center, Test Director, Lotus Notes, Clear Quest, Action Request System, PL/SQL, SQL, Shell Programming, C, C++, Pascal, FORTRAN, COBOL, SAS, SPSS, LISP, Oracle RDBMS, SQL Plus, SQL Forms, VB, MS Access, Oracle, MS Access, Sybase, DB/2, Java, Python and Dot net architecture.

PROFESSIONAL EXPERIENCE
01/11 06/12

IBM Arkansas

Senior Quality Test Analyst/Lead

Checkout Remediation and Redesign: Involves revamp of entire checkout procedure including both front end and functionality changes on client website. In depth experienced in Manual Testing, Black Box Testing, Positive Testing and Negative Testing, White Box testing and service oriented Architecture Testing. Item Management Tool: Life cycle management tool was implemented for easier and faster creation, maintenance of Merchandise data. Responsible for identification and analysis of Functional Requirements which involves extensive interaction with Business Analysts. Develop Test Strategy, Test Estimation, Identify Test Scenarios, and Create Test Cases and Test Data. Used Rational tool for requirement management, test planning, scheduling, executing test cases, managing and tracking defects. Coordinated with Development and Quality Assurance teams to ensure timely completion of deliverables. Performed backend testing using SQL to validate and update test data. Execute Test Case, Defect Management and Reporting. Mentoring new team members and Interns. Allocation and supervision of assignments to the team. Daily and weekly status reports. Metric Reporting on QA performance for every release.
Used Rational Team Concert and Quality Center 10.0 in conjunction with Earn-Burn Report. Used QTP for automated testing of web based applications. Used PL/SQL and e-commerce applications were using Java.

DEPARTMENT OF DEFENSE US ARMY INFORMATION TECHNOLOGY

Principal SQA Analyst

11/08 12/10

Involved in the creation of the architecture of Automation framework by using modular approach undertaken for automation. Developed automated test plan and test scripts using QTP. Monitored the overall progress of QA Testing including status, risk, defects and issues. Testing software for handheld devices. Worked with business users for requirement verification and User Acceptance testing. Co-ordination and setting up test environment, installing required software for testing and debugging. Monitored task assignments to team members, status and coordinated defects with
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development team. Performed automated testing using QTP Version 10.00 Performed backend testing using SQL to validate and update test data. Utilizing Quality Center (QC) Version 9.2, documented test plans for Safety Geometry, Met Data testing, Safety Fans and related Manual and digital missions. Documented Test Lab results by the date run in Quality Center. Participated in Integrated Product Team (IPT) meetings with weekly updates.

UBS FINANCIAL - PRIME BROKERAGE

Senior QA Analyst

03/06 - 10/08

Analyzed requirements and evaluated BRS to create Test Scenarios and Test Cases. Co-ordinate with QA team for System test activities, environment setup, defects resolution and implementation to production. Involved in automation test plan creation using QC Generated Test Data Pools for performing System Integration Test Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders. Wrote test plan, test case, test script for Integration, regression and functional testing of their Enterprise Application. Developed different workload models for Loadrunner to cover for Load, Stress, Endurance, Failover, and Remote Testing Independently developed LoadRunner test scripts according to test specifications/requirements. Used Controller to Launch 100, 180, 220 concurrent users to generate load Using LoadRunner, execute multi-user performance tests, used online monitors, real-time output messages and other features of the LoadRunner Controller. Performed automated testing using QTP. Utilized Quality Center (QC) Version 9.2, documented test scenarios and test cases. Recorded and tracked identified defects in different versions to improve performance. Supported Mortgage Backed Securities (MBS) Project. Used UNIX scripting for Fixed Income Prime Brokerage (FIPB) Dividend Re-Investment Project. Used PL/SQL and financial applications were developed in Java.

AC NIELSEN M ARKET INFORMATION

SQA Analyst/Lead

09/05 - 02 /06

Analyzed Home Scan Data for different brands of detergent, dog/cat foods etc. with the number of Radio and TV commercials the buyer was exposed to. Studied the correlation between the purchase habits of different consumers and the fruitfulness / effectiveness of advertisement. Created and maintained test plan from functional specification and technical specifications in Release Definition area in Lotus Notes. Involved in writing test case matrix, summary grids, summary reports. Compile list of test cases for testing in test case matrices. Formulate test cases in TMS (Test Management System), proprietary software built with the intention of housing test cases for regression testing.
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Used Rational Test Manager to create and maintain Test Requirements. Performed GUI testing using Rational Robot. Extensively used SQL Queries for data handling in back end testing. Sent Zip files to the clients with Custom Product Dictionary for future planning. Used Sybase 14 as data storage and handled terabytes of data with custom generated Hash key. Used UNIX operating system extensively.

BLAIR CORPORATION APPAREL - WHOLESALE & RETAIL

Sr. QA Analyst

02/05 - 08/05

Creation of LPAR 5 for this testing phase and then decommissioning. Consulted with L.L.Bean regarding the Portfolio Sales and the topic of continuity. Worked on Sarbanes - Oxley (SOX) compliance for the Portfolio Sales Project. Authored the detailed testing strategy for the entire conversion of 9 digits Blair Card to 16 digits Standard Credit cards. Managed the Warehouse Management Software for return and delivery of merchandise from clients.. Performed a supervisory role in assigning duties to junior testers and overseeing their progress periodically. Analyzed system specifications and business requirements. Extensively used SQL Queries for data handling in back end testing. Involved in creating detailed Test Plan. Created test cases to check the functionality of Application. Extensively involved in scripting and enhancing of SQA Basic scripts related to this project. Rational Rose and UML were used for the Object Oriented Design. Performed testing manually to check some of the functionality of an application. Performed Functionality testing, Regression testing using Rational Robot. Performed Security testing using Rational Robot. Executed test script using Rational Robot. Analyzed the result using Rational Log Viewer. Planned scenarios and test cases to carry out the performance tests using Rational Test Manager.

DEUTSCHE LEASING SERVICES

Sr. QA Analyst/Lead

06/03 - 11/04

Handled Unified Contract System (UCS), Unified Offering System (UOS), Diana and Dolphin Projects for 'Deutsche Leasing', GERMANY. Designed a detailed testing approach by balancing theb offshore and onsite testing and thus reducing the cost of QA by 20 % of all projects. Performed Load testing using Load Runner with 2500 virtual users. Reviewed Business Requirement Documents and the Technical Specification. Created and Maintained Rational Repositories using Rational Administrator. Documented test cases corresponding to business rules and other operating conditions using Rational Test Manager. Analyzed user requirements and implemented change requirements using Rational Requisite Pro. Attended Change Request meetings to document changes and implemented procedures to
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test changes using Rational Clear Quest. Extensively used SQL Queries for data handling in back end testing. Written scripts and functions using SQA Basic. Wrote test cases and test scripts for the functional testing using Rational Robot Performed End-to-End testing manually. Used Rational Site Check for checking response time of the server through Site Monitoring. Involved in writing scripts for the load tests as per the requirements. Involved in creating the sessions for single and Multi-Vusers using Rational Performance Studio. Implemented the Problem Solving Process (PSP) and Root Cause Analysis for defect tracking. Generated "Actual Reports" from Test Director 8.0 for different applications and implemented Quick Test Pro (QTP) from Mercury for automated testing. Converted the entire Mainframe architecture to UNIX.
09/02 - 05/03

NAVISITE INC. INFORMATION TECHNOLOGY

Sr. QA Analyst

Was responsible for running and scripting of automated testing tools like E-Load (Empirex) and E-Suite for America's Job Bank Web site. Used SQL and TOAD for testing data exchange with Oracle 11i. Achieved monthly releases by running regression testing through automated testing tool. Performed regression testing, User Acceptance Testing (UAT) and Functional Design Validation Testing (FDVT) for www.ajb.org. Provided step by step navigation for the portal which received 30 % more hits than the previous version. Implemented Capability Maturity Model (CMM) methodology for Level 2 certification. Performed web traffic analysis using Web Trends. Was involved in analyzing Total Operations & Managed Application Surveillance (THOMAS). Led the Quality Review Board (QRB), managed a team of 7 QA testers and mentored 5 QA testers.. Used JIRA for bug tracking in different projects with different time zones. 04/01-12/01

E-STEEL CORPORATION SERVICES

Senior QA Analyst / Lead

Was responsible for running and scripting of automated testing tools like SILK (Segue) and Win Runner (Mercury) for B2B exchange and Electronic Raw Material Acquisition (ERMA). Executed performance testing using Load Runner, Web Load and Astra Site Manager is implemented for link tester reports. The defect tracking device was Rational Clear Quest. Was involved in other Supply Chain network architecture and its automation / manual testing procedures. Updated existing test plans and wrote new test scenarios reflecting the additional features. 03/00 - 03/01

CSFB DIRECT / I NAUTIX TECHNOLOGIES INC. FINANCE

QA Engineer / Lead

Was responsible for automated testing of Net Exchange sites using SILK. Conducted link testing using Astra Site Manager. Provided Open Financial Exchange (OFX) testing for different hosts at different data centers. Maintained Service Level Aggrement (SLA) with at least 5 new clients every month. Used Lotus Notes to track incident report and maintenance report. Supervised Load testing using Web Load. Performed Capability Maturity Model (CMM) training for process improvement.
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07/99-12/99

IXL INCORPORATED SERVICES

QA Analyst Did web testing for retail sites and auction engine testing. Was responsible for Kenneth Cole Project and Sotheby's auction engine Project. Used Test Director to track defects. Delivered Web portal in 90 days with Kenneth Cole. Wrote test plans, test cases, ad hoc testing for various screens of the entire applications from the Used Case specifications. Conducted Load testing for GE Small Business Project using Load Runner with 1500 virtual users. 08/97 -06/99

PAINE WEBBER INCORPORATED BROKERAGE

Senior QA Analyst / Programmer

Performed web testing, System Integration Testing and Regression testing of Paine Webber financial applications including fixed income and annuties. Was responsible for Paine Webber Electronic Research (PWER), Investment Consulting Services (ICS), and Divident Reinvestment. Worked in distributed computing environment (DCE) architecture used Distributed Filing System (DFS) as Windows NT as front end. PWER was used by the Paine Webber Brokers for fixed income trading. Used PVCS tracker to track defects / bugs with System Change Request (SCR). Wrote test plans, test cases, ad hoc testing for various screens of the entire applications from the technical specifications. Helped implementing automated testing using Win Runner and Load Runner. Completed Millennium testing, Y2K compliance for different applications. 07/86 - 04/96

MONASH UNIVERSITY
Senior Lecturer Responsibilities include teaching and research in mathematics, statistics and computer science. Worked as an epidemiologist at the AIDS Research Center, Melbourne, Australia. Performed rigorous testing for statistical software to assure its quality.

EDUCATION
PH.D. Statistics La Trobe University Melbourne, Australia Certified by Software Engineering Institute, Carnegie-Mellon University for CMM and CMMI 1.2. PH.D. Applied Math. Calcutta University Calcutta, India

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