Introduction
Introduction
The following pages provide a summary of employee responses to the Gallup Q 12 Survey. The first 13 items reflect Gallup's standard items; any remaining items are unique to your company. The survey statements were rated on a scale which required a response from among six response categories:
The statement or dimension averages are based on a 5-point scale, with "1" being the lowest possible average and "5" being the highest average. "Does Not Apply" or "Don't Know" responses are not scored. Your workgroup is compared to other parts of your company. Note the following definitions:
1st Unit
33% Overall satisfaction 20% 45 Learn & grow 31 43 Progress 25 46 Best friend 34 41 Employees committed to 29 quality 52 Mission/Purpose 33 40 Opinions count 20 39 Development 23 43 Cares about me 30 37 Recognition 20 41 Opportunity to do best 31 44 Have materials & 33 equipment 58 Know what's expected 44 1st Unit: Gujarat 2nd Unit: TTL Overall Item data % 1 - % 4 not shown when n < 10, % 5 and means when n < 5. Workgroup Numeric values shown when percentages are 5% or higher. India Telecom Best : Grand Mean Best is 4.50