TI13.1 Training Slides

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TEMS INVESTIGATION 13.

TEMS Investigation April 2012 Ascom

Mohd Nizam Mohamed


Senior Technical Consultant TEMS Support APAC ASCOM Network Testing Sdn Bhd Office Suite No. 2, Level 10 Empire Tower 2, Empire Subang Jalan SS16/1 47500 Subang Jaya Selangor Darul Ehsan, Malaysia
http://www.ascom.com/tems

Tel:

+603- 50215275

Hotline:

+603-5021 5202

mohd-nizam.mohamed@ascom.com

TEMS Support: customercare.tems@ascom.com

TEMS Investigation April 2012 Ascom

AGENDA
Module 1: Introduction Module 2: Software Installations and Recommended Settings Module 3: TEMS Investigation User Interface Module 4: Connecting Equipments Module 5: Service Control Designer & Service Control Monitor Module 6: Collecting & Analyzing Data Module 7: Reports & Exports Module 8: Use Cases

TEMS Investigation April 2012 Ascom

TEMS INVESTIGATION 13.1 Module 1: Introduction

TEMS Investigation April 2012 Ascom

[ INTRODUCTION]

Objectives
After completing this module you will be able to:
Describe the general functionalities of TEMS Investigation Understand the different licensing solutions available Identify the different devices used in TEMS Investigation

TEMS Investigation April 2012 Ascom

[ INTRODUCTION ]

WHAT IS TEMS INVESTIGATION?


Data collection and real-time troubleshooting

On-screen post-processing

Reporting

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[ DATA COLLECTION ]

SOURCES OF DATA (1/2)


TEMS Investigation receives information from a number of different sources
Phones and UEs

Scanners and phone-based scanners


PC cards and USB modems Embedded modules Fixed Wireless Terminals AQM module In-building positioning GPS receivers Cell definition files Logfiles

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[ DATA COLLECTION ]

SOURCES OF DATA (2/2)


Phones, Scanners, PC cards, USB modems, and Fixed Wireless Terminals provides TEMS Investigation with information about the Radio Access Network
Connected via USB, serial or Ethernet port* Auto detection of devices Data communication via RAS and NDIS*

There are differences between devices from different vendors and between models from the same vendor
Technologies and frequencies supported Services supported Information reported (measurement reports, signaling etc.) Features and measurement functionality Device behavior control functionality

The correct device license is required on the license key to connect a specific device

*Dependent on device
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LICENSING
License type
Single license (only 1 phone/UE can be connected at one time). Multiple license (more than 1 phones/UEs can be connected at one time).

Network License (shown already)

Remote upgrade of license is available in the utilities function

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LICENSING
How to obtain the device license
Send the .c2v file to customercare.tems@ascom.com Provide the serial no. of the USB dongle. Provide the PO no. if possible for verification. TEMS Support will provide the .v2c file Activate it using the remote update license utilities.

Plug in the USB dongle into the USB port Make sure that the LED light of the usb dongle is light up Run the remote update license utilities from TEMS Investigation Extract out the .c2v file

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[ DATA COLLECTION ]

AUTO DETECTION OF EQUIPMENT


Auto detection of equipment
Nearly all of the devices that are connectable in TEMS Investigation are detected and enabled automatically Some few devices have to be enabled manually Non-verified equipment can be manually added to the auto detection list via the manual UE configuration utility

Devices that have been detected by TEMS Investigation appear in the Equipment Configuration window

Connect and GO!


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[ DATA COLLECTION ]

CONTROL OF DEVICE BEHAVIOUR


TEMS Investigation allows the user to control the device to cause specific behavior
Perform specific measurements Create certain scenarios for testing purposes

Some examples of control functionality*


Lock to RAT PLMN selection and Access class control Speech codec selection

Control of Layer 3, Discard message


WCDMA Band and cell selection/Barred control Modify BLER target (WCDMA) WCDMA/HSPA Capability control GSM Band and cell selection/Barred control GSM Handover - Lock/Prevent/Disable TX Power setup (GSM) GSM/EDGE Capability control GSM Cell selection/Barred control TX Power setup (GSM)

Devices from Sony Ericsson have the highest level of control functionality

*Differs between devices

Be in control!
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[ DATA COLLECTION ]

LOGFILE UPLOAD
Automatic transfer of logfiles to FTP server
Simplifies ways of working and reduces lead times Quick access to logfiles for complete organization

FTP upload workflow


File transfer window Specify or load FTP server settings Automatic or manual file transfer

Logfiles compressed
Minimize amount of data to upload

Efficient handling of logfiles


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[ DATA COLLECTION ]

OFFERED VS. SUPPORTED DEVICES


TEMS Investigation supports more than 200 different measurement devices Not all these devices are offered by TEMS

TEMS delivers devices from


Sony Ericsson Nokia Option

PCTEL
DRT

Many devices not supplied by TEMS are verified with TEMS Investigation
Most of these are based on Qualcomm chipsets

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[ DATA COLLECTION ]

DEVICES AVAILABLE THROUGH ASCOM Sony Ericsson


W995 W995a W995 EDGE

Nokia
N96 EU

N96 US

Option
GlobeTrotter Express 441

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[ DATA COLLECTION ]

DEVICES AVAILABLE THROUGH ASCOM


PCTel
EX WCDMA 2100 GSM 900/1800 EX WCDMA 900/2100 GSM 900/1800 EX WCDMA 850/1900 GSM 850/1900 EX mini LTE Upper 700-C/2100 AWS EX LTE 2600/1800 EX mini LTE 2600 EX mini LTE Lower 700-A/B/C (UL/DL) EX LTE Upper 700-C/Lower 700-A/B/C (UL/DL) EX PCTEL EX mini TD 2000 EX PCTEL EX TD 2000 GSM 900/1800

EX WCDMA 2100 AWS GSM 1900


EX WCDMA 2100 AWS GSM 850/1900 LX Dual Band WCDMA 850/2100 EX mini WCDMA 2100 EX mini WCDMA 900/2100 EX mini WCDMA 850/1900 EX mini WCDMA 2100 AWS LX Dual band GSM 850/1900 LX Dual band GSM 900/1800 LX Single band 1x 450 LX Single band EV-DO 450 EX 1x 850/1900 EV-DO 850/1900 DL

Sony Ericsson
Scanner, W995 EDGE Scanner, W995 Scanner, W995a

DRT
DRT 4301A LTE, 900/1800/2100/2600 DRT 4301A LTE, 700/850/1900/2100 AWS

DRT 4301A WiMAX, 2.5/3.5 GHz


DRT 4301A WiMAX, 2.3/2.5 GHz
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TEMS Investigation April 2012 Ascom

[ DATA COLLECTION ]

DEVICES SUPPORTED BY TEMS INVESTIGATION


For latest information on supported devices, visit our technical support page Includes devices from:
Sony Ericsson Nokia Motorola Qualcomm Huawei LG Sierra Wireless Option Novatel Toshiba Samsung Kyocera C-motech Axesstel

AnyData
PCTEL DRT Anritsu

Use the device that meets your requirements!


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[ DATA COLLECTION ]

GPS POSITIONING
A GPS receiver can be connected for geographical positioning of the collected data
External GPS

GPS integrated in scanners


NMEA 0183 Garmin USB protocol

Plot information on a map


Verify, analyze, troubleshoot, etc.

A list of recommended GPS units can be found on our technical support page

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[ DATA COLLECTION ]

IN-BUILDING POSITIONING
Portable data collection indoors and in pedestrian areas where there is no GPS coverage Positioning by Walk and Click
Manual positioning (pin-pointing)

TEMS Investigation reconstructs the route by joining consecutive waypoints Maps, blueprints, or user drawings as background
Geographical coordinates can be assigned to a blueprint in bitmap or uncompressed TIF format

Indoor Backpack for easy handling Use a laptop or a pen-tablet PC

Use TEMS Investigation for indoor measurements


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[ DATA COLLECTION ]

CELL DATA
TEMS Investigation can present information on individual cells in cellular networks
Location, power settings, antenna configurations, etc.

Cell data can be provided in two ways


Plain-text XML file format Plain-text, TEMS Investigation-specific format

Use cell data when collecting or analyzing data


Draw cells on maps
Display cell names in various windows Utilize in logfile reports

Adds valuable information


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[ DATA COLLECTION ]

RECORDING OF DATA
EQUIPMENT PROPERTIES SWAP LOGFILES

START/STOP RECORDING

INSERT FILEMARK

PAUSE RECORDING

Speedy access to the most central functions of TEMS Investigation


Most of these functions are mirrored in the menus and connected to keyboard shortcuts

Use the toolbar or keyboard shortcuts to perform recording-related tasks Data can be viewed in real-time, in any presentation window, while recording

Intuitive graphical user interface


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SERVICE QUALITY TESTING

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[ SERVICE QUALITY TESTING ]

INTRODUCTION
In addition to traditional RF data, L2/L3 messages, and IP information collection, TEMS Investigation supports testing of CS and PS services including
Voice and video telephony WAP, MMS, SMS, FTP UL/DL, HTTP, and Ping E-mail send/receive and Video streaming UDP testing

Command sequence to support service testing


Simplifies the data collection, by prerecording all the commands to be given to the UE
Advanced event controlled sequence functionality

Application layer information presented


The actual measurement on the end users perceived data service performance
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[ SERVICE QUALITY TESTING ]

COMMAND SEQUENCE
Simplifies data collection, by prerecording all the commands to be given to the UE Automation of data collection Repetition of test scenarios Multiple command sequences Supported data applications*
Video Streaming and E-mail WAP, SMS, MMS, FTP, HTTP and Ping UDP

Voice and video telephony*


Including AQM (PESQ)

Support for KPI measurements

Nested loops
Time or number of times

Other commands categories


*Dependent on device and technology

General, recording and equipment control (AT) commands

Saves time and guarantees consistent measurements


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[ SERVICE QUALITY TESTING ]

VOICE, VIDEO TELEPHONY AND VIDEO STREAMING


Measuring speech quality (SQI)
Speech Quality Index (SQI) estimates the speech quality as perceived by a human listener Proprietary algorithm

Measuring video streaming quality


Video Streaming Quality Index (VSQI) estimates the viewer-perceived video and audio quality Proprietary algorithm

Measuring speech quality (PESQ)


Reference speech quality measurements ITU Recommendation P.862

Measuring video telephony quality


Video Telephony Quality Index (VTQI) estimates the viewer-perceived video and audio quality BLER based Proprietary algorithm

Measure your service quality


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[ SERVICE QUALITY TESTING ]

AUDIO QUALITY MEASUREMENTS


TEMS Investigation supports AQM/PESQ and SQI measurements
PESQ (ITU P.862.1) is an algorithm designed to mimic human speech perception. A speech sentence is played on the voice channel, and PESQ is computed by comparing the transmitted sentence with an undistorted reference. SQI (Speech Quality Index) is a proprietary algorithm which uses radio link parameters to calculate the perceived speech quality on a radio channel.

TEMS Investigation supports mobile-to-mobile and mobile-to-fixed AQM/PESQ measurements Use SQI as complement to AQM/PESQ measurements

Flexible AQM/PESQ solution


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[ SERVICE QUALITY TESTING ]

SPEECH QUALITY INDEX (SQI)


A proprietary algorithm which uses radio link parameters to calculate the perceived speech quality on a radio channel
DL measurements

Computing SQI for GSM/WCDMA requires Sony Ericsson phones.


SQI for CDMA can be enabled by any CDMA phone that is supported by TEMS Investigation No additional HW is required

Input to SQI-MOS algorithm


Frame error rate
Bit error rate* Speech codec used

SQI output is presented in dBQ* or MOS scale

*Valid for GSM and WCDMA

Powerful speech quality estimation


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[ SERVICE QUALITY TESTING ]

AQM/PESQ MEASUREMENTS
TEMS Investigation supports AQM/PESQ measurements
Mobile-to-mobile and mobile-to-fixed

AQM is more than PESQ

TEMS Investigations AQM/PESQ solution


TEMS Investigation with AQM license option UE that supports AQM measurements
- Sony Ericsson W995*, W995a* and W995 EDGE* - Kyocera KX5

AQM module including cable kit Call Generator and/or Mobile Receiving Unit (MRU) Stand-alone or mounted in backpack or equipment case
*Planned to be introduced in TEMS Investigation 10.1.x

Full reference speech quality measurements


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[ SERVICE QUALITY TESTING ]

MOBILE-TO-FIXED AQM/PESQ MEASUREMENTS


TEMS Investigation Command sequence
Reference audio

AQM Module

Test terminal

Transmitted audio

PESQ DL Score

Received degraded audio (from Call Generator)

Logfile containing PESQ DL scores Reference audio

Voice call

PESQ UL score

PESQ UL scores in XML files (copy/download) Merged logfile containing both PESQ DL and UL scores

TEMS Investigation Converter


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Call Generator (with PESQ module)

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[ SERVICE QUALITY TESTING ]

AUDIO QUALITY MEASUREMENTS


Use TEMS Investigation to monitor end-to-end speech quality Perform AQM/PESQ measurements with a Call Generator, mobile receiving units, or a mix of both
Mobile-to-fixed and mobile-to-mobile

Note the difference between the two solutions, in areas like measurements, dimensioning, troubleshooting, and workflow
PESQ UL and DL vs. PESQ DL One radio link affecting each PESQ score vs. two radio links affecting each PESQ score Impact of PSTN vs. impact of MRU location Capacity of Call Generator vs. number of MRUs Workflow and control

Use SQI measurements as a complement, when troubleshooting

Create your own solution


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[ SERVICE QUALITY TESTING ]

UDP TESTING
UDP measurements are executed via the command sequence
Built in UDP client supporting send, receive, or full duplex User defined throughput or best throughput

Interacts with UDP server (created as a Windows service)

UDP measurements can be performed over RAS or NDIS Independent of RAN technology

UDP testing in Command Sequence


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ANALYSIS

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[ ANALYSIS ]

INTRODUCTION
TEMS Investigation can be used to process and analyze logfiles from TEMS Investigation, TEMS Pocket, and TEMS Automatic The flexibility allows users to change presentation windows to match specific requirements and optimize the analysis view for different tasks
More than 1,000 information elements (IE) and 150 events available

TEMS Investigation supports replay of logfiles and simultaneous analysis of multiple logfiles The tool contains features and predefined tasks to filter data and perform daily analysis of coverage, handover, calls, and user-defined event counters

Turn data into information


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[ ANALYSIS ]

MEANS OF PRESENTATION
Presentation views
Line and Bar charts Map window

Status windows with data in tabular form


Event counters Message windows listing messages, reports, and events

Full synchronization between windows

Flexible configuration
Pre-configured windows User-configurable/Built on information elements and events

All settings are saved in workspaces that can be reused or shared between users
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[ ANALYSIS ]

FLEXIBLE CONFIGURATION
Presentations
All windows are user-configurable and synchronized Create specific windows presenting your own unique set of data
- Define information to be included - Define how it should be presented (color, size, etc.)

More than 100 predefined presentation windows Combine presentation windows in Worksheets

All presentations are built on information elements (IEs)


Derived from the different sources of data - Air interface measurements - Data service measurements - Network configuration parameters and cell data - Positioning data

Total flexibility optimize the windows to match your needs


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[ ANALYSIS ]

EVENTS
Events signify interesting occurrences relating to the operation of the connected equipment
Events are generated by the TEMS Investigation software based on data received from these devices Quick identification of trouble areas

Define own events by composing logical expressions


Occurrence of other event Appearance of Layer 3 message Value change of information element Value of information element meeting threshold condition Allowed logical operators are AND, OR, XOR, and NOT

Events can be presented in the map window, line charts, and message windows
Audio indications for events

Enables focus on critical data


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[ ANALYSIS ]

LINE AND BAR CHARTS


Line charts are used to visualize how information evolves over time
Plot IEs and events Additional information

Bar charts present successive snapshots in time of a selected set of IEs


Multiple presentation modes
- Single IE with multiple components - Components from multiple IEs - Parallel coordinates presentation

Additional information Useful when presenting frequency scanning information

Create your own charts or use predefined line and bar charts Flexible configuration
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[ ANALYSIS ]

MAP DATA COLLECTION MODULE


Displays collected data geographically on map
Requires positioning data (GPS or pin-pointing) Supports MapInfo, bitmap, or uncompressed TIF map formats

Integrated information pane


Basic measurement statistics Event counters Detailed site information

CDF/PDF distribution graphs

Flexible configuration
Presentation of any measured information element Display of any event

Cell site indication


Antenna orientation visualized per sector/cell Serving cell/Active Set/Best Server indication Neighbor relations indications

Graphical presentation of data


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[ ANALYSIS ]

STATUS WINDOWS AND EVENT COUNTERS


Status windows present information elements in tabular form for a specific point in time
Static or dynamic monitors

Flexible configuration (style and content)

Event counters keep track of the number of times a set of events has occurred
Copy content to Windows clipboard

Data selector in Route analysis module

Create your own or use predefined windows


Flexible configuration (style and content) Templates and wizards

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[ ANALYSIS ]

MESSAGE WINDOWS
Message windows are used to list messages (message flow) and reports received or transmitted by external devices
Layer 2 messages, Layer 3 messages, mode reports, data reports, events, error reports, and IP analysis information

Information that can be presented in message windows


Equipment, mobile system, event and message symbols, message info and name, information element, and protocol

Create your own or use predefined message windows


Flexible configuration Mix messages, reports, and events in same window or use individual windows

Detailed message decoding

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REPORTING

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[ REPORTING ]

REPORT GENERATOR LOGFILE REPORT


The Logfile (HTML) report summarizes the data in logfiles The report includes:
Date and time of report generation

File names and used equipment


Detailed statistics on crossing of thresholds (by cell) Event statistics Distribution bar charts of quality parameter measurements, and statistics on these measurements

The output involving cell data naturally requires a cell file in order to be generated

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[ REPORTING ]

EXPORT OF LOGFILES
TEMS Investigation allows export of logfiles Logfiles can be converted to plain-text (ASCII) files with tab-separated columns
For further analysis in a spreadsheet program

Logfiles can also be exported in formats that are compatible with


MapInfo

ArcView
Planet Ethereal MDM

Export to Google Earth is facilitated in the map window


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[ REPORTING ]

LOGFILE COMPATIBILITY WITHIN TEMS PORTFOLIO


TEMS Investigation logfiles can be analyzed in:
TEMS Investigation TEMS Presentation TEMS Discovery
TEMS Investigation
TEMS Automatic TEMS Presentation

TEMS Investigation can be used to analyze logfiles from:


TEMS Automatic TEMS Pocket

TEMS Pocket

TEMS Discovery

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SUMMARY

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[ SUMMARY ]

SUMMARY
Data collection and real-time troubleshooting
Support for a variety of terminals and scanners Multi-technology capabilities Data collection as well as service testing Drive testing and indoor data collection

On-screen post-processing
Multiple means of presentation and total flexibility Single logfile replay as well as post-processing of multiple logfiles

Reporting
HTML based report generator

All in one tool!


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LEGAL DISCLAIMER
This document contains specific forward-looking statements, e.g. statements including terms like believe, expect or similar expressions. Such forward-looking statements are subject to known and unknown risks, uncertainties and other factors which may result in a substantial divergence between the actual results, financial situation, development or performance of Ascom and those explicitly presumed in these statements. Against the background of these uncertainties readers should not rely on forward-looking statements. Ascom assumes no responsibility to update forward-looking statements or adapt them to future events or developments.

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THANK YOU!

TEMS Investigation April 2012 Ascom

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