Best Remote Software
Best Remote Software
REDUCE ON-SITE CALLS. Close most of the incidents remotely: exchange files with the remote machine; view and control the screen remotely, restart & reconnect the remote computer and automatically log back into the OS, even in Safe Mode. FLEXIBLE. No administration privileges are required, supported in all Microsoft operating systems since Windows Server 2003. RAPID INCIDENT RESOLUTION. Clients can start sessions almost instantly through several methods. System Information and chat help technicians to rapidly diagnose the situation and undertake the most appropriate action. GIVE CLIENTS A BETTER VISIBILITY OF THEIR ROI. Send an automated, comprehensive PDF report at the end of each support session and keep a video record of the remote control activity. ENHANCE BRAND AWARENESS. Provide an exclusive support link with your brand, add your logo and customize the behavior of the support applet interface or add your own terms of service. OPTIMIZE AVAILABLE RESOURCES. Detailed reports and real time information about the occupation of resources allows precise performance assessment and shows the opportunities for optimization. INTEGRATION. Accept support requests directly from your web site or from any other software, through a powerful yet simple API. ASSURANCE FOR CLIENTS. Sessions are protected by 256-bit AES encryption. Any action taken on the remote computer is logged and the user informed. SECURE. Granular access rules by user or IP to both the solution and its administration console, and to specific machines to support. Choose the features to be used by each technician. PORTABLE. No second rate, low performance web viewers. Program console running native code can be installed on a USB stick to be usable everywhere. Management and configuration options are available through the web. Nationwide Instructional Remote PC Services
Professional Computing Solutions for Home and Office 8 Dorothys Lane Lamoine, ME 04605 207.664.0495 [email protected] http://remotepcservicessupport.com http://remote-access-connections-software.com
Support Express
Support Express
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BeAnywhere and Get Live from the Cloud are registered trademarks from Multiplicar Negcios, Lda. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
BEANYWHERE
Multiplicar Negcios, Lda | Grupo Leading Capital, SGPS Phone: +351 210 441 550 Fax: +351 707 500 787 [email protected] www.beanywhere.com
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Restart & Reconnect - The remote computer can be restarted directly from the session, even in safe mode. Log back into Windows without knowing the system credentials. BeAnywhere GoCharge - Integrated payment platform for charging your customers before or during a session. Receive payment notifications in real time through the BASE console.
SERVICE PLANS
BeAnywhere Support Express is available in three different plans, with differenciated funcionalities. All the plans allow the creation of unlimited technician profiles. The number of the technicians that are able to use the solution simultaneously is restricted by the license type.
1. PIN CODE Generate a new PIN code and direct clients to any easy-to-remember URL. 2. SUPPORT LINK Generate a support link in your tech console and send it to to the client. 3. UNATTENDED ACCESS Install BASE as a Windows Service and access that computer at any time. 4. WEBSITE INTEGRATION Easily embed BeAnywhere in your web site, through a button or landing page. 5. CALLING CARD Use BeAnywhere as a business tool by easily creating new service offerings. 6. SOFTWARE API Use our simple API to generate support requests from any software. 7. EXCLUSIVE LINK Setup an easy to remember URL for the simplest and fastest connection possible.
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Number of Techs Number of Channels Number of Sessions Unattended Access Session Video Session Transfer Request Routing System Info System Shell Port Forwarding Chat Between Technicians Chat with Costumers Deferred Support Tickets Client Warnings Calling Cards Panic Button Surveys BeAnywhere GoCharge 1 Unlimited Unlimited -
Business
3 Unlimited Unlimited
Corporate
Per Request Unlimited Unlimited