DTV DTV SAN Team WG:-N-INCFLS-DTV-5330-DTS-STORAGE PDL:-DTVSAN ============================== DBG BSS ITO India GOC Unix DBG TS l2 PDL

============================== Hen el & MSS ============================== E-INCFLS-MSS-LOT-A-APPL-CE E-INCFLS-MSS-LOT-B1-APPL-CE E-INCSSP-GDO-MSS-ING-ONSITE W-INCSSP-HEN-GCI-BKP-BKP W-INCSSP-GDO-GCI-UX ============================== OnSemi ============================== [email protected] onunix team ON-UNIX-TEAM HENKEL

onsemihelpdes @hp.com -- onsemi helpdes PDL W-INCSSP-GDO-GCI-UX W-INCSSP-GDO-GCI-APPSDBA GDIC-DBA-INCMGMT1 W-INCSSP-GDO-GCI-DB ncidents W-INCSSP-ONS-HP-STORAGE W-INCFLS-GDO-GCI-WIN GCI-RMC-ONSEMI-WINTEL GCI-RMC-SharedTeam3-BACKUP W-INCFLS-ONS-HP-BACKUPS hpbac up_onsemi N-INCFLS-OVO-DBR GPS-Bangalore-AMS GDIC-UX-INCMGMT3 P-GDIC-UX-INCMGMT3 L3 WG

L2 wg Apps DBA wor group DBA-On-semi--> WG For Service Calls DBA-On-semi--> Factory Model -->WG For i On-semi-Storage On-Semi PP Windows WG On-Semi PP Windows PDL On-Semi Bac up PDL On-Semi Bac up WG On-Semi Bac up PDL Onsemi - OVO WG Onsemi - OVO PDL Onsemi - L3 ========== N-CUSTINCSS

MSS-APP MSS-Customer for file system issues MSS - Schedule Hen al Bac up

N-INCSSP-DINF-RADIA [email protected] AMS PM Radia N-PRBMGR-ONS-GDIC-UX E-INCSSP-DINF-OVO storage hpstorage_onsemi DTS GROUP For password reset for onsemi jumpbox:

Radia WG PDL ON dba Radia PDL WG for problem for L3 ovo wg W-INCSSP-ONS-HP-STORAGE N-CUSTINCSSP-GDIC-UX-INCMGMT3 WORK

Create a service call on RAT OVSD Choose template HP - Password Reset . Mention server name as obphpx04 Assign tic et to wor group DBR-UX-INCMGMT2 Mail to GCM RMC Unix CC ################################## HTEL ################################## N-INCSSP-BEHT-L2-ISMC-UX N-INCSSP-BEHT-L3-ISIC-UX N-CUST-BEHT-L2-BE-DBASUPPORT N-CUST-BEHT-BE-L2-TIBCO AMS PM Radia N-INCSSP-DINF-RADIA W-INCFLS-GDO-GCI-WIN N-INCSSP-BEHT-L3-ISIC-SAN N-INCFLS-GDPS HPS GD ITO GPS-AMS GCC & NA OVO Support N-INCSSP-GDPS-RPT N-INCFLS-BEHT-L1-ISMC-WIN N-INCSSP-BEHT-L2-ISIC-WIN N-INCSSP-BEHT-L3-ISIC-WIN GCI-RMC-HTEL-Wintel N-INCFLS-BEHT-L1-ISIC-BACKUP TIBCO Radia Team PDL Radia Team WG HTEL - Wintel. HTEL Storage. HTEL - OVO HTEL - OVO PDL HTEL - OVPA HTEL -Wintel L1 HTEL -Wintel L2 HTEL -Wintel L3 HTEL Windows L2 Team PDL HTEL Bac up. 1 (800) 580-1422 HTEL L2 ( WG for SC's ) HTEL L3 DBA-HTEL

HTEL -Help Des

W-INCSSP-GDO-GCI-UX-ATL GCI DTS Bac up HTEL [email protected]

HP-UX 2nd Level htel dts BACKUP TEAM PDL htel networ pdl

################################## LINUX OVSC Wor group ################################## L1 & L2 wor group L3 wor group Cadburry BKP BKP cadbury ################################## DB OVSC Wor group ################################## L1 wor group L2 wor group L3 wor group Windows Radia Team wor group

W-INCFLS-GDO-GCI-UX W-INCSSP-DTS-GCI-CS-UX W-INCSSP-DTS-CS-BKP W-INCFLS-GDO-GCI-BKP

W-INCFLS-GDO-GCI-DB W-INCSSP-GDO-GCI-DB W-INCSSP-DTS-CS-DB-ORACLE W-INCFLS-GDO-GCI-WIN E-INCSSP-DINF-RADIA

Application Team GCI-CSPLC-DATABASE ----WG ===================================================== PDL details ===================================================== Linux DTS Linux L2 Linux L1 OVSC Database Wintel RMC Wintel DTS ISIC-UX-LINUX-DTS GCI_RMC_CADBURY_UNIX GDIC-UNIX-OB GPS-WF-OVSC-ASO GCI-CSPLC-DATABASE GCI-RMC-CSPLC-WINTEL GCI-Wintel-DTS-CSPLC

======================== CADBURY DPS Servicedes [email protected] =========================== BACK UP W-INCFLS-GDO-GCI-BKP =============================================

W-INCSSP-HEN-GCI-SVR-UX ---------> HENKEL L2 HPS GD ITO GPS JET FTS ------------------> JET PDL HPS GD ITO GPS-AMS GCC------------------> onsemi OVPA team-----> pdl N-INCFLS-GDPS -----> htel ovo ========================================================= smt pdl [email protected] =========================================== DTV DTV tools WG N-INCFLS-DTV-TOOLS DTV tools PDL DTV TOOLS ========================================== O2 ESAR PDL: [email protected] ESAR WG: E-INCSSP-DINF-ESAR ITO DO India Cluster-RMC-SharedTeam1-BACKUP W-INCFLS-GDO-GCI-BKP WG

bac up pdl

================================================================== htel Tools Queues for EMEA OVSD Incident Management L1 W-INCFLS-GDO-GCI-UX Incident Management L2 W-INCSSP-GDO-GCI-UX Incident Management L3 E-INCSSP-GDO-GCI-GOC-UNIX-TLS Change Supervisor L3 E-CHGSUP-GDO-GCI-GOC-UNIX-TLS Change Implementer L2 Change Implementer L3 E-CHGIMP-GDO-GCI-GOC-UNIX-TLS Problem Management L3 E-PRBMGR-GDO-GCI-GOC-UNIX-TLS Tools Queues for EMEA OVSC Incident Management L1 W-INCFLS-GDO-GCI-UX Incident Management L2 W-INCSSP-GDO-GCI-UX Incident Management L3 E-INCSSP-GOC-UX-L3 Change Supervisor L3 E-CHGSUP-GOC-UX-L3 Change Implementer L2 Change Implementer L3 E-CHGIMP-GOC-UX-L3 Problem Management L3 E-PRBMGR-GOC-UX-L3 Tools Queues for OVSD WW Incident Management L1 W-INCFLS-GDO-GCI-UX Incident Management L2 W-INCSSP-GDO-GCI-UX Incident Management L3 W-INCSSP-GDO-GCI-GOC-UNIX-TLS Change Supervisor L3 W-CHGSUP-GDO-GCI-GOC-UNIX-TLS Change Implementer L2 Change Implementer L3 W-CHGIMP-GDO-GCI-GOC-UNIX-TLS Problem Management L3 W-PRBMGR-GDO-GCI-GOC-UNIX-TLS

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SRA : Bac up Team: E-INCFLS-GDO-GCB-BKPSAN --Bulgaria team --- pdl-ito-do-bulgaria -bac [email protected] DB Team-Bulgaria -- E-INCSSP-DB1ST-SOFIA [email protected] [email protected] pdl-ito-do-bulgaria-bac [email protected]