Introduction To Organisational Behaviour
Introduction To Organisational Behaviour
Introduction To Organisational Behaviour
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A consciously coordinated unit, composed of two or more people, that function on a relatively continous basis to achieve a common goal
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Organisational Behaviour:
It
is a field of study that investigates the impact that individuals, groups and structure have on behaviour within the organisation, for the purpose of applying such knowledge towards improving an organisation effectiveness. Systematic study: Looking at relationships, attempting to attribute cause and effects and drawing conclusions based on scientific evidence.
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Improving People Skills Improving Quality & Productivity TQM: A philosophy of management that is driven by the constant attainment o customer satisfaction through the continuous improvement of all organisational process Reengineering: Re consider how work would be done & the organisation structured if they were being created from scratches Managing Workforce Diversity: Increasing heterogeneity of organisation with the inclusion of different group Responding to globalisation Empowering People Putting employees in charge of what they do
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Coping with temporarineess Stimulating innovation & Change The emergence of e-organisation e-commerce: Sales side of electronic business, encompassing presenting products on website and filling orders e-business: Full breadth of activities included in a successful in terms Improving ethical behaviour
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Dependent Variable:
A response that is effected by an independent variables Productivity Absenteeism Turnover Organisational Citizenship Job Satisfaction
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Independent Variables
Individual
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Status Seniority
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Ability
Intellectual
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