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Nera Fault Report and Order Form

This document is a failure report and order form for equipment repair from Ericsson Pakistan. It provides information about the failed equipment including the site name, customer information, equipment details like model and serial number, date and description of the failure, and a request for standard repair within 20 days. Additional circumstances relating to the failure can be described and attached.

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sarfraz Ahmed
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0% found this document useful (0 votes)
68 views1 page

Nera Fault Report and Order Form

This document is a failure report and order form for equipment repair from Ericsson Pakistan. It provides information about the failed equipment including the site name, customer information, equipment details like model and serial number, date and description of the failure, and a request for standard repair within 20 days. Additional circumstances relating to the failure can be described and attached.

Uploaded by

sarfraz Ahmed
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Maintenance and Support

ERICSSON Pakistan
Page 1 of 1

Annex 1 Failure Report and Order Form


Please fill in this form completely or service/repair may not be commenced
SENDER/ ORIGINATOR INFORMATION

Site: PTT Rahim Yar Khan

Company name ECP

Address Business Avenue Shahra-e-Faisal KHI.

RMA No. Customer Ref No.

Completed by Sarfraz Ahmed


Respond to:

Telephone E-mail address

Mobile phone 03222005206

Telefax

Cause of feedback Equipment Failure Other

Name

Contract No. Article code and revision CLUIU8-CAA R1A

Project :MSW Article name or service problem area

Serial no. 80189000

Warranty claim Yes No Failure detection date/ period

For equipment failure only - tick all that apply: a) In connection with installation process b) During HW/SW Release/Upgrade or modification c) In normal use d) At switch on e) Permanent failure f) Random Description of the problem: Signal label mismatch Alarm on E1s

g) Other failure h) At ambient temperature: i)

Requested Repair Service (As per Agreement):

Standard Repair, CityLink, 20 days Standard Repair, InterLink, 20 days

-Describe any circumstances/observations that could have contributed to the failure/problem (e.g. lightning, power failure, human error, system error, etc. and attach any printouts of alarms, meter readings, measurements, etc.

If necessary, continue on separate sheets and attach.

Please send this information to: Nera Networks AS Repair & Logistics Kokstadveien 23 5257 Kokstad, Norway Fax: +47 5522 5998 E-mail: [email protected]

Rev PA3 02.05.2012

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