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Customer Searching A Product: 1. Information On Required Product

The document outlines the key steps in an online shopping process: 1. A customer searches for a product, reads reviews, and selects an item to add to their shopping cart. 2. The customer can modify their shopping cart by changing quantities of items before checking out. 3. For checkout, the customer must authenticate with their user ID and password. They can then view their purchase history stored against their user profile.

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Nelumi Perera
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© Attribution Non-Commercial (BY-NC)
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46 views4 pages

Customer Searching A Product: 1. Information On Required Product

The document outlines the key steps in an online shopping process: 1. A customer searches for a product, reads reviews, and selects an item to add to their shopping cart. 2. The customer can modify their shopping cart by changing quantities of items before checking out. 3. For checkout, the customer must authenticate with their user ID and password. They can then view their purchase history stored against their user profile.

Uploaded by

Nelumi Perera
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

Customer Searching a product


Information on required product

3 Search 1
Customer

Products Data

Customer reviews

Read reviews

5
Customer review

1. 2. 3. 4. 5.

Select item by selecting picture. Price and availability. Details of product. Customer reviews. Reviews of required product

2.

Maintaining Shopping cart

Shopping cart items

2 4 3
Shopping cart items

Customer

Modify Cart

View Cart

5 6
Products Data

1. 2. 3. 4. 5. 6. 7.

Product ID, quantity, price. Product ID, quantity, price. ID, price, quantity. Product ID, quantity, price. User ID ID, price, quantity. ID, price, quantity

3- Customer Authentication and reporting history

1
Authenticated User

View purchase history

2
Purchase History

3
Products Data Purchase history report

4 1. User ID, Password. 2. User ID, Product ID, quantity, price, Order ID. 3. User ID, Product ID, quantity, price, Order ID. 4. User ID , Product name, Price , Quantity 4 - Authenticated user purchasing an item
Customer data Shopping cart items
2 1

Products data

Authenticated user

Purchase
4 9

Order data

5 8
7 6

Purchase History

VAT File

Shipping data

Credit card details

1. User ID password 2. Product ID, price. 3. Product ID, price, quantity. 4-. User ID, price, quantity, order date. User ID, price, quantity 5. User ID, credit card number, expiry date, Type. 6. Shipping type, price. 7. User ID, country

Modifications 5. Adding a new customer Customer

1 New user registration 1. User ID, password, Address. 2. User ID, password, Address. 3. Changes to user ID and password 2

Customer Data

6. Adding a new item

Administrator

Modifications

1 3 Update products data Products Data 2

1. Product name, product ID, quantity, price. 2. Product name, product ID, quantity, price. 3. Changes to Product name, product ID, quantity, price.

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