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Customer Searching A Product: 1. Information On Required Product

1. The document outlines the key steps and data flows involved in an e-commerce customer journey, including searching for products, adding items to a shopping cart, authentication, purchase history, making a purchase, registering as a new user, and adding a new product. 2. It describes the interactions between the customer, database of products, shopping cart, and purchase history at each step of the process and the data elements involved such as product details, customer information, and order details. 3. The overall flow moves from searching and selecting products, to adding items to a cart, checking out as an authenticated user, which generates an order, purchase history, and tax/shipping files, with options to modify the

Uploaded by

Nelumi Perera
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
50 views6 pages

Customer Searching A Product: 1. Information On Required Product

1. The document outlines the key steps and data flows involved in an e-commerce customer journey, including searching for products, adding items to a shopping cart, authentication, purchase history, making a purchase, registering as a new user, and adding a new product. 2. It describes the interactions between the customer, database of products, shopping cart, and purchase history at each step of the process and the data elements involved such as product details, customer information, and order details. 3. The overall flow moves from searching and selecting products, to adding items to a cart, checking out as an authenticated user, which generates an order, purchase history, and tax/shipping files, with options to modify the

Uploaded by

Nelumi Perera
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

Customer Searching a product


Information on required product

Search

Products Database

1
Customer

Read reviews 5
Product review

4
Product review data

1. 2. 3. 4. 5.

Select item by selecting picture. Price and availability. Details of product. Customer reviews. Reviews of required product

2.

Shopping cart

Shopping cart items

1 4
Customer Modify Cart

2 3
View Cart

5 6 7

Shopping cart items

Products Database

1. 2. 3. 4. 5. 6. 7.

Product ID, quantity, price. Product ID, quantity, price. ID, price, quantity. Product ID, quantity, price. User ID ID, price, quantity. ID, price, quantity

3- Customer Authentication and reporting history 1


View purchase history

Authenticated User

Purchase History

3
Products Database Purchase history report

1. User ID, Password. 2. User ID, Product ID, quantity, price, Order ID. 3. User ID, Product ID, quantity, price, Order ID. 4. User ID , Product name, Price , Quantity

4 - Authenticated user purchasing an item


Shopping cart items Customer data

Products data

2 1

Authenticated user
9

Purchase
4

Order data

Purchase History
5 8
7 6

VAT File

Shipping data

Credit card details

1. 2. 3. 4. 5. 6. 7. 8.

User ID password Product ID, price. Product ID, price, quantity. User ID, price, quantity, order date. User ID, price, quantity, User ID, credit card number, expiry date, Type. Shipping type, price. User ID, country

5. Registering a new user

1 Customer New user registration

2 Customer Data

Modifications

1. User ID, password, Address. 2. User ID, password, Address. 3. Changes to user ID and password

6. Adding a new item

1 Administrator

Update products data

Products Data

Modifications

1. Product name, product ID, quantity, price. 2. Product name, product ID, quantity, price. 3. Changes to Product name, product ID, quantity, price.

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