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Error Code 15H: Cleaning Blade Pressure/retraction Failure: Information Level: 4

This document provides information about error code 15H that appears on Konica Minolta MC 2400W and MC 2430DL printers. The error indicates a failure with the cleaning blade pressure or retraction. To resolve it, the user should check that the transfer belt connector is securely connected, as the error can occur if it is not installed correctly. The document provides step-by-step instructions for opening the printer and inspecting the transfer belt connection.

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Jawad Charafi
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48 views

Error Code 15H: Cleaning Blade Pressure/retraction Failure: Information Level: 4

This document provides information about error code 15H that appears on Konica Minolta MC 2400W and MC 2430DL printers. The error indicates a failure with the cleaning blade pressure or retraction. To resolve it, the user should check that the transfer belt connector is securely connected, as the error can occur if it is not installed correctly. The document provides step-by-step instructions for opening the printer and inspecting the transfer belt connection.

Uploaded by

Jawad Charafi
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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Konica Minolta Printing Solutions Europe B.V. Support Department Website: printer.konicaminolta.

com

Error code 15H: Cleaning Blade pressure/retraction failure .


Information Level: 4

(2 = Semi-confidentional, Konica Minolta, internal use only, 3 = Service Partners/Distributors/First Line usage only. 4 = General Information, may be send to end-users.)

Printer involved: Operating system: Application: Driver version:

MC 24XX N/A N/A N/A

Problem Description: Error code 15H, in the printers status monitor or on the printer display.

MC 2400W:

Ready indicator (green) (1)

Error indicator (orange)(2)

Condition Fatal error: check the status monitor for the correct error message

Off

Rapid Blinking

MC 2430DL:

In the printer display Fatal error code 15H:

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Konica Minolta Printing Solutions Europe B.V. Support Department Website: printer.konicaminolta.com

Solution / Work-around / Answer: This error will appear if the connector of the transfer belt is not connected, please check if the connector is installed correctly.

1, Switch off the printer and unplug the power cable.

2, Pull the lever (1) and open the top cover.

If there is paper in the output tray, remove it and then fold up the output tray before opening the top cover.

Do not touch the transfer belt (2).

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Konica Minolta Printing Solutions Europe B.V. Support Department Website: printer.konicaminolta.com

3, Check the connector of the transfer belt, and if necessary place it back in the correct position.

into the handle

Incorrect position

correct position

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Konica Minolta Printing Solutions Europe B.V. Support Department Website: printer.konicaminolta.com

7, Carefully close the top cover.

8, Load the media in the tray.

9, Insert the power cable and switch the printer on.

If this does not resolve the problem please call the helpdesk for further troubleshooting.

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