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Blue Screen Problem With Display Driver

Blue Screen problem with display driver(nvidia) on HP Pavilion dv6602au. Recently I have done system restore from then on my problem with Blue Screen started. The nvidia series of mine is GeForce 7150. Error message on Blue Screen is some thing like STOP 0x00000116.

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Zaerry Le Masteur
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43 views4 pages

Blue Screen Problem With Display Driver

Blue Screen problem with display driver(nvidia) on HP Pavilion dv6602au. Recently I have done system restore from then on my problem with Blue Screen started. The nvidia series of mine is GeForce 7150. Error message on Blue Screen is some thing like STOP 0x00000116.

Uploaded by

Zaerry Le Masteur
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Blue Screen problem with display driver(nvidia)

Q: I'm using windows vista operating system(32 bit) on HP Pavilion dv6602au.Recently i have done system restore from then on my problem with blue screen started. It happens quite frequently say with in 2 hrs it occured 4 times. I tried many things like reinstallation of nvidia GeForce series video driver and also rollback even it didnt help me by the way windows optional update also but the problem remains the same.

The nvidia series of mine is GeForce 7150. error message on blue screen is some thing like STOP 0x00000116. After rebooting some times i get a message that video driver stopped responding and recovered. Are there any one who can help me with this problem.
A:

Step1 ========= Please disable the anti-virus temporary and monitor the issue. If it reoccurs, go to Step2. Step2 ========= Let's reinstall the video driver with the following steps. 1. 2. 3. 4. 5. 6. Click Start. In the Start Search box type "devmgmt.msc" and press Enter. Expand "Display Adapters", double-click on the entry of the video card. Click the tab "Driver", click "Uninstall". Click Start. In the Start Search box type "appwiz.cpl" and press Enter. Remove the entries related to the display adapter. Download the driver from the following website.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en &cc=us&lang=en&product=3543711 Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. 7. Install the driver. If the issue still occurs, please contact Microsoft Customer Support Service (CSS) for further troubleshooting. I hope the problem will be resolved soon. Thanks!
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Blue Screen, GPU related?


have a fresh install of Windows 7 Home Premium 64 bit. I have an ATI Radeon HD5830. The whole box is brand new and has no issues except for blue screens a couple times a day randomly. Sometimes while its idle, sometimes while I play a game. Here's the blue screen I get

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 116 BCP1: FFFFFA8003BB54E0 BCP2: FFFFF88001842024 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1

I am under the impression that it is my video card because sometimes my display driver crashes but happens to recover without going to a blue screen. All my drivers and everything are updated. I have tried older drivers for the card as well and had the same result. I'm planning on

sending the GPU back and just getting a new one, but I wanted to double check this against someone else first. Any help is greatly appreciated.
-------------------------

The link worked. It is the atikmpag.sys that was the most recent cause. you also had dxgkrnl.sys on 10/1/2009 and dxgmms1.sys This ATI FAQ has no specific solution for the atimpag.sys. It does however state that low power causes overheating, physical overheating, failing overclock of GPU among many other factors can cause this- not necessarily graphics drivers. it's the atimDag.sys here, but it's the same issues. Many forum posts wanted to blame it on ati drivers or hardware back to 2008, but I find it interesting that a Vista and Server 2008 system stability hotfix appeared. There was a system stability update from Windows regarding dxgkrnl.sys for Vista. You don't see these system issues with nVidia display adapters. Looks like you'll be spending time checking this one out.

A:

BCCode:

116

means you have the following BSOD: Bug Check 0x116: VIDEO_TDR_ERROR The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed . For more about TDR, read this: http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx
-------------------------------A:

Not so fast. Did you run a memtest? Run a disk diagnostic with the utility from the HDD manufacturer? Use the most recent BIOS at default settings? Update the chipset .inf for your motherboard? Verify that you have the latest audio drivers? Verify that the storage controller drivers are the latest? Are Windows 7 drivers available for your hardware or are you pushing some Vista drivers?

Hey, just for fun, run the hardware and software troubleshooters from the Action Center. Also, check out the answer in this forum post related to the dxgkrnl.sys crash that you had. using ATI 9.12 and the hotfix resolved the issue for one case. http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/ceb5e68b-a7d9-4c8d8bd5-590610fbab01/ Those should remove or confirm any gut feelings that you have. Anyway, I didn't want you bail on a nice display adapter before trying some troubleshooting. Good luck!

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