Group Behavior
Group Behavior
Behavior &
Understanding Work
Team
NISHA HARIYANI
Definition of a Group
Three views :
Task groups:
Formed to carry out specific tasks.
Temporary in nature.
Informal Groups
Informal groups are formed by the employees
Performing
Achieving the purpose
Norming
Agreeing purpose and conduct
Storming
Resolving differences
Forming
Initial meeting together
Punctuated Equilibrium Model
Punctuated-
Equilibrium Model
Temporary groups Sequence of actions:
go through 2. Setting group direction
transitions between 3. First phase of inertia
inertia and activity. 4. Half-way point transition
5. Major changes
6. Second phase of inertia
7. Accelerated activity
Group Structure
the group.
Roles
Set of behavior pattern which an individual
occupying a certain position in society is
expected to display.
Dimensions of role are:
Role Identity
Role perception
Role Expectations
Role Conflict
Norms
Synergy.
Social
facilitation effect.
Dynamics of Informal Groups
Norms and roles in informal
groups
Norms:
Role conflict
Example: Committee
Positive Attributes of Committees
It facilitates the integration of the ideas and
opinions of the members.
It brings together people with varied experience,
knowledge and abilities.
It helps in the development and growth of human
resources
It helps in the development and growth of human
resources
Negative Attributes of Committees
• Enhanced performance
• Employee benefits
• Reduced costs
• Organizational
enhancements
Team Versus Group: What’s the
Difference
Work Group
A group that interacts
primarily to share
information and to make
decisions to help each
group member perform
within his or her area of
responsibility.
Work Team
A group whose individual
efforts result in a
performance that is
greater than the sum of
Types of Teams
Problem-Solving Teams
Groups of 5 to 12 employees from
the same department who meet
for a few hours each week to
discuss ways of improving quality,
efficiency, and the work
environment.
Self-Managed Work Teams
Groups of 10 to 15 people who
take on the responsibilities of
their former supervisors.
Types of Teams (cont’d)
Cross-Functional Teams
Employees from about the same hierarchical
level, but from different work areas, who
come together to accomplish a task.
• Task forces
• Committee
s
Types of Teams
Virtual Teams
Teams that use
computer technology to
tie together physically
dispersed members in
order to achieve a
common goal.
Team Effectiveness
Selection:
Good interpersonal skills
Training:
Can be trained by specialists
Rewards: