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PACT Analysis: A Framework For User Experience Design

The document discusses PACT analysis, a framework for user experience design that examines the People, Activities, Contexts, and Technologies that are involved in a design problem. It provides information on how to analyze the characteristics and needs of the People, the nature of their Activities, the Contexts in which activities occur, and the Technologies that could support the activities. The goal of a PACT analysis is to harmonize the PACT elements to identify opportunities and scope all relevant factors to understand the current state for a community and design an optimal user experience.

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gelvan
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3K views9 pages

PACT Analysis: A Framework For User Experience Design

The document discusses PACT analysis, a framework for user experience design that examines the People, Activities, Contexts, and Technologies that are involved in a design problem. It provides information on how to analyze the characteristics and needs of the People, the nature of their Activities, the Contexts in which activities occur, and the Technologies that could support the activities. The goal of a PACT analysis is to harmonize the PACT elements to identify opportunities and scope all relevant factors to understand the current state for a community and design an optimal user experience.

Uploaded by

gelvan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Interactivity 1

PACT Analysis
A Framework for User Experience Design

Thursday, 10 January, 13

People Activities Contexts Technologies


Thursday, 10 January, 13

PACT Analysis
People Activities Context Technology

Who are the users? What are they doing? Where are they doing it? How will do it?

Thursday, 10 January, 13

Who are you designing for?

People Activities Contexts Technologies


Thursday, 10 January, 13

People have varying characteristics Physical differences

Size - height and weight Senses - vision, hearing Disability - accessibility

Psychological differences

Spatial ability - wayfinding Language - cultural interpretation Attention - memory, stress, tiredness Mental Model - association, memorability

Usage differences

Novice or Expert- technical knowledge Homogeneous or Heterogeneous

People Activities Contexts Technologies


Thursday, 10 January, 13

What are the people doing? Why are they doing it? Frequency

Regular - daily, yearly

Cooperation

Alone or with others

Complexity

Well defined or vague

Safety Critical

Prevent injury/harm, errors

Nature of Content

Amount of info, form

People Activities Contexts Technologies


Thursday, 10 January, 13

Where are the activities occurring? Physical

Environment - weather, noise, location

Social

Supportive, private, public

Organizational

institutional, workplace

People Activities Contexts Technologies


Thursday, 10 January, 13

What are people using or will use? Designed to to support peoples requirements Medium

Hardware, software

Input

Mouse, touch, gesture, scan, speech

Output

Display, audio, tactile

Communication

networks, one-to-one, many accurate, relevant, understandable

Content

People Activities Contexts Technologies


Thursday, 10 January, 13

Scoping a problem with the PACT Goal is to harmonize the PACT elements

Useful to understand current state and

identify opportunities

Scope as many Ps, As Cs and Ts as possible Observe and talk to people

People Activities Contexts Technologies


Thursday, 10 January, 13

Think about the Varley community How is this community defined ? People

Stakeholders Physical, social, functional Some obvious others not Current and proposed

Contexts

Activities

Technologies

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