E-Globuzz Issue IV
E-Globuzz Issue IV
E-Globuzz Issue IV
foreword
Dear Readers,
It is a matter of great pride and pleasure to present the first anniversary issue of e-globuzZ
(Oct-Dec '10). As you may recall e-globuzZ was launched on 18th November 2009 as the
International Business magazine of IBS@SIMSR. This is our fourth issue and like the
earlier three issues, it has contributions from SIMSR students and corporate executives. It
continues to be our endeavour to improve with every issue and we would like to have, for future issues,
contributions from SIMSR alumni and faculty in addition to SIMSR students and corporate executives.
International competition continues to be intense across all industry sectors and will continue to be even more so in
the years ahead. Not only companies but also all of us need to be far more effective both in terms of innovation and
productivity. You would find some of the articles in this issue addressing the global competitiveness aspects of
companies and countries.
In line with our belief that we learn a lot from the strategies and best practices of globally leading multinationals, we
have in this issue significant coverage of strategies of some of the leading MNEs. We also learn a lot from strategies
adopted by Government of countries to attract Foreign Direct Investments (FDI). We have chosen South Korea as
the country in focus since it is one of the world's leading export led economies and hosts many successful MNEs.
Seasons greetings and all the very best wishes for 2011. We look forward to hearing from our readers. Please do send
your feedback at [email protected].
Faculty Mentor
Prof. C. P. Joshi
19 Alumni Speak
The Indian Textile Industry has a significant presence in in trade are removed, and gain wider access to world
the socio-economic life of the country. It is the second consumption markets for manufacturers and exporters.
largest textile industry in the world after China. Apart India has emerged as one of the main textile and apparel
from providing one of the basic necessities of life i.e. exporting countries in the Asian region, competing with
cloth, the textile industry contributes about 14% to the China, Turkey, Bangladesh, Mexico, Korea and other
country's industrial output and about 17% to export Asian counterparts. This induced the necessity for the
earnings,4% of GDP. Apart from agriculture this Indian textile industry to comprehend the opportunities
industry provides employment to maximum number of and challenges in a WTO era and formulate strategies
people in India employing 35 million people & another for being competitive.
50 million people in allied activities. The global textile
sector was worth us $214.7 billion in 2005 which Growth Propensity
represented 14.6% of the industry value share. India Growth and investment of an industry depends heavily
aims to become the second largest exporter of apparel on the economic status of the country. Indian economy
among LCCs by 2010, next only to China. grew rapidly during the fiscal year 2006-2007 posting a
growth rate of 9.4% p.a. with an average yearly rate of
Indian perspective growth that has been estimated to be 8% for the past
Since 1991, Industrial liberalization indigenously has three years.
been followed by changes in the global perspective. The India's garment exports totaled USD 10.17 billion
eradication of licensing controls on the Indian industry during the year 2008-09, giving it a desirable market
followed by Uruguay Round negotiations, share of 2.99%. The Americas, European Union, much
consequential in a ten-year phase out of textile and of Asia and Middle East are India's clients.
apparel export quotas under the 'Agreement on Textiles Even today it is the second largest provider of
and Clothing' (ATC), saw the advent of a great employment in the country. For every INR 100,000
opportunity and challenge to the Indian industry. invested in the industry, an average of 7 additional jobs
Particularly, the widespread and intricate system of are created. The Apparel Sector alone contributes to 8%
bilateral restraints came to an end, and importing of India's total exports. By the year 2011-12, India
countries are no longer able to show favouritism expects to record a 15% & 20% growth in quantity &
between exporters by applying safeguard measures to values respectively. The fruits of economic growth have
individual countries. It can be termed as an opportunity far-flung effect on the people which is evident from the
as with the phasing-out of the quota system, restrictions rising per capita income of the middle class. The total
strength of this class in absolute terms is expected to rise
to 351 million by 2010. This has generated huge
demand for fashionable dresses which has
consequently led to the surfacing of some world class
Indian designers.
Textile industry is one of the major contributors to the
total output of the fast growing industrial sector which
is at present revolving around 14%. It has been found
out that Indian textile industry is one of the major
sources of foreign exchange earnings for India and
contributes around 16-17% of the total export earnings.
From the above discussion it is quite clear that the
market size of India is growing at a very high pace. With
increasing demand new players are jumping in the
with a potential to reach a size of USD 127 billion by share only in the Japanese import market. Thus there is
2010 and hold a great promise for Indian textiles tremendous growth potential for the industry in these
industry. markets.
6) Another interesting observation is that the share of The demand for quality Indian textile products is also
intra-EU imports is declining, and being replaced by increasing in the domestic market. According to the
extra-EU imports. This is good news for the countries Ministry of Textiles, during 2008-09, the textile
that are among the list of preferential suppliers to EU. industry was valued at over USD 52 billion and 64% of
7) The removal of international quota restrictions its production serviced the domestic demand. The
should allow India to convert its cost advantages into a domestic ready-made garments market, which was
larger share of the global market valued at USD 14 billion in 2004-05, is expected to
8) Opportunity to exploit India's large and growing grow by more than 70% to USD 24 billion during 2009-
consumer market with increasing spending power. 10. Thus the growth prospects are good for the domestic
9) Cost advantages of manufacturing textiles and industry.
garments in India derive from:
!Abundant supply of inputs at competitive prices Government initiatives
!Low-cost manpower with a range of skill levels !Technology up gradation Fund Scheme (TUFS)
from unskilled labour to fashion design !Initiatives under National Textile Policy (NTP) 2000
!Reduced transaction costs !Technology Mission on Cotton (TMC)
!Better infrastructure
10) Focus on developing markets key for growth. Recommendations
!Setting up textile SEZs
From the second half of 2008, the textile sector has been !Setting up new courses of textile engineering at IITs
adversely affected by the cut in exports as a result of the !Liberalized labour laws, tax benefits
financial crisis in the economies across the globe. !Access to high quality and cost effective manpower
Exports registered a yearly decline of over 5% in dollar !Infrastructure & connectivity
terms during FY09 primarily due to the appreciation of !Single window clearance
the rupee against the US dollar and decrease in demand !Maintaining global standards
for imported textile products in foreign markets. !Export market concentration
Though the western markets are recovering from the !Improved profit margin by in house spinning,
crisis, their recovery is slow; therefore, companies weaving and processing
should move towards the Asian markets and adopt the !Setting up Indian good quality brands
“look east policy”. The South East Asian and Japanese
markets are largely untapped and provide enormous Soumyajyoti Kundu
opportunities for the industry to grow. According to the PGDM-IB 10-12
Ministry of Textiles, Japan is one of the biggest
consumers of textiles and clothing, but India has 1.1%
US Predicament
It is quite understandable that with 10% unemployment
rate and declining popularity, the Barack Obama
administration is under pressure to do something to “Leading the Revolution: How to
sustain the economy which is facing the threat of a Thrive in Turbulent Times by Making
double-dip recession. It is also understandable when the Innovation a Way of Life”
governor of Ohio State says that the state has the right to - Gary Hamel
choose what to do with its own resources.
But with a long term strategy the bigger consideration
for US should be the “Indo-US Relationship”. With the
rise of China as a potential rival and competitor for US,
ban can also be seen as an opportunity for the Indian Plants with the help of various US based companies.
IT/Outsourcing industry to become more competent Thus the world is moving towards co-sourcing.It is well
and indispensable. Moreover, it will make the Indian IT understood that any country can't usher into the new era
industry diversify its customer base in other countries without collaborating and co-sourcing. A country must
and also focus on domestic markets. protect the interests of its less competent industries, but
It should also be understood that India is no longer a at the same time it must also encourage free and fair
sitting duck with a USD 200 billion Indian Nuclear international trade practices.
Power Market which the US companies are eager to Also, with increasing cross border trade, the role of
exploit. WTO has also become indispensable. It has to promote
free trade, by drawing up the rules of international trade.
The Way Ahead With new rational international trade laws coming up
In the fast globalizing world where companies are and with successful negotiation in WTO forum like
going international and trade barriers are falling, DOHA round, protectionism and trade ban will soon
outsourcing is increasingly being overtaken by a become things of the past and every country will ripe
concept called co-sourcing. Airtel, an Indian company, the benefits of international trade and selective cost
has placed orders of $3.5 billion with IBM. Boeing has advantages.
the maximum number of orders placed by Indian airline
industry. Are these not examples of reverse out- Ajit Kumar
sourcing or just co-sourcing? Today NASA is working PGDM-IB 10-12
with Indian IT companies to develop high quality
software and India is developing its Nuclear Power
Weather
Introduction
South Korea tends to have a humid continental climate
South Korea is a democratic country in North East Asia
and a humid subtropical climate, and is affected by the
covering nearly half of the Korean Peninsula bordering
East Asian monsoon, with precipitation heavier in
the Sea of Japan, Yellow Sea and North Korea (also
summer during a short rainy season.
known as Democratic People's Republic of Korea
DPRK a single party state). Korean Peninsula is
Political System
sandwiched between China & Japan.
South Korea is a constitutional democracy.
Government's structure is determined by the
History
Constitution of the Republic of Korea. Government is
An independent Korean state has existed almost
Republic with powers shared between the president, the
continuously for several millennia until the 20th
legislature, and the courts.
century. In 1905, following the Russo-Japanese War,
Korea became a protectorate of imperial Japan, and in
Economy
1910 it was annexed as a colony. Korea regained its
South Korea is the fourth largest economy in Asia. It is a
independence following Japan's surrender to the United
high-income developed country, with an emerging
States in 1945. After World War II, a Republic of Korea
economy. Main industries include electronics,
(ROK) was set up in the southern half of the Korean
automobile production, chemicals, shipbuilding, steel,
Peninsula while a Communist-style government was
textiles, clothing, footwear, food processing, treatment.
installed in the north the DPRK.
South Korea is a leading producer of ships, including oil
super tankers, and oil-drilling platforms. Apart from it;
International Issues and Disputes
automobiles, construction and armaments industries
Both North and South Korea continue to officially
are main pillars of economy.
claim sovereignty over the entire peninsula and
e-GlobuzZ, Vol I Issue IV, October-December 2010 Page 10
Country in Focus
South Korea (Republic of Korea- ROK)(cont.)
the unorganized sectors, especially the agricultural into India through ASEAN as the China-ASEAN FTA is
sectors, as the domestic market will be flooded with also operational. The Indian domestic industry must be
cheap imports. This view holds true for India, because prepared to face the challenge of cheap imports from
of low productivity in these areas. The Indian ASEAN flooding the Indian market. Even without this
government must meet this challenge by providing all FTA, India faces large trade deficits with Indonesia and
necessary and reasonable support to the various other ASEAN countries.
stakeholders in the trade agreement, especially the To sum it up, the ASEAN-India FTA must be considered
unorganized sectors like agriculture, so that their to be a positive development. Both ASEAN and India
production efficiency is brought in line with those of the need each other. For ASEAN, India's working age
other ASEAN countries. Measures should be taken by population is growing while the working age population
the governmental and non-governmental other Asian economies, such as China, Korea, and
organizations, along with self-governed bodies of Japan, is declining. India is also a world leader in
farmers, to strengthen the competitiveness of India's information technology and an attractive destination for
agricultural sector. FDI. For India, an FTA will drive existing economic
reforms, assisting India to establish itself in Asia as a
Will the ASEAN-India FTA have any negative growing economic power.
impacts?
There are concerns about FTA adversely affecting Jatin Singal
India's trade balance with some of the ASEAN PGDM-IB 10-12
countries. Countries like China will route their products
“When I have one week to solve a seemingly impossible problem I spend 6 days
defining the problem then, the solution becomes obvious.” - Albert Einstein
It was the brainchild of Adolf Hitler and fine look at different features of the car, get quotes, and
engineering of Ferdinand Porsche that Volkswagen or find retail locations and click-to-call. Besides this it
“The People's car” was first rolled out in 1936. Still, has also been launching iPhone applications as well as
after so many years it is one the of few automobile dabbling with mobile advertising. The freely
brands in the world that evoke this kind of reverence. downloadable Volkswagen Polo challenge, Real
One of the largest car manufacturers, the Volkswagen Racing GTI and Scirocco R 24H Challenge games
AG group owns and controls most of the renowned have helped generate customer awareness and
automobile manufacturers such as Audi, Bentley interest about their cars.
Motors, Bugatti Automobiles, Automobili
Lamborghini and Skoda Motors among others. Viral Marketing
Volkswagen commands an almost rabid fan base who One of the notable mentions are the viral videos like
swears by its precision engineering, innovative piano stairs, fast lane, etc. Which have been massive
marketing strategies and excellent after-sales support. hits on cyber space. Apart from this it have series of
Moreover all the brands under the Volkswagen group short online films on the International website which
have retained their respective differentiated brand attempts to make the customers aware of the salient
image and continue to operate independently. In fact the features of their new offerings. This is done through 30-
proliferation of the brand is of such level that every fifth second humorous clips which showcase the features of
car in Europe that rolls out of the assembly line is from the vehicle in the end.
the Volkswagen stables.
Innovative Marketing
Point of Differentiation Volkswagen came up with talking newspaper ad in
Volkswagen's points of differentiation lie in the way it India which created waves across the nation. With this
constantly changes its strategies; be it engineering or campaign it aimed to get mindshare of millions of
marketing. It was one of the first manufacturers who Indian customers by building brand image of
introduced Mc-Pherson struts when its competitors Volkswagen and launching their new offering 'Vento'.
were using torsion bars. Also it has been doing creative Besides they also tried Roadblock Advertising in Print
marketing of its cars throughout the decades. Media as a brand building exercise. This has definitely
helped them in generating showroom traffic and
Double Marketing Strategy increase buyer consideration.
This means dueling product/service benefits i.e running
multiple campaigns on different messages concurrently Market Segmentation
and Volkswagen used it beautifully by launching Volkswagen has been experimenting with cost
campaigns to highlight speed as well as safety features leadership strategy for emerging markets. It intends to
of their different models Jetta and GTI at same time. By strengthen its presence in countries like Indonesia,
doing this it catered to different segments of audience India China etc. It has collaborated with Ogilvy and
and also refrained from positioning its brand in a single Mather Indonesia for an integrated marketing plan
light. These campaigns helped them to push their regarding launching VW products. By doing this the
conflicting but core messages. group aims to increase its presence in Indonesia through
the upcoming Indonesian motor show and boost sales of
Mobile Marketing the existing offerings.
Volkswagen has also embraced Mobile Channel quite
well .It managed to increase its reach by launching its Emotional Branding
wap site (http://m.vw.com) and thus entering the mobile Volkswagen also aims to further bolster its presence in
space. On the site, consumers can search for deals, the European market by filling gaps in its product line.
For decades Volkswagen did not have a proper sports has traditionally been associated with the mass market.
coupé model to satiate the needs of the European However in future company is also attempting to make
customers. The sports coupé, Audi TT, was the closest a stronger presence into luxury-car segment which is
that came to cater to the market left vacant by the dominated by established brands like Mercedes and
demise of famous Coraddo. BMW. Its first venture into this market segment was
It also unveiled Iroc at the Berlin festival. Iroc is the with the new Passat V6 Syncro, which was out of the
upgraded version of the Sirocco which was well price range of the typical VW buyer. Even though VW
received in European as well as U.S. markets. With owns Audi, Bentley, and Lamborghini, amongst other
Iroc, Volkswagen intended to reclaim its share of the brands but it is difficult to stretch their brand upwards,
sports coupé market. This fulfilled Volkswagen's need when consumer perceptions still associate the VW-
for more emotional brands. The move was branded cars with smaller and less prestigious vehicles.
Volkswagen's strategy to increase sales by taking Such brand associations do not appeal to customers of
advantage of the emotional attachment its popular BMW, Mercedes. Hence VW will need to do a
yesteryear models had among a niche segment of car considerable amount of consumer perception
buyers. management and distributor education to successfully
bring any of its VW branded models into that league.
Future Sustainable Marketing Lastly, all these marketing practices in the international
It has unveiled a new global image and marketing market, acquisition plans and strategies strongly
campaign for the VW passenger-car brand called suggest the aggressive expansion plans of Volkswagen.
“Think Blue”. This campaign highlights the brand's Clearly Volkswagen attempts to wrest away the title of
focus on building cars that are more fuel efficient and largest automobile manufacturer from Toyota by 2018.
environmentally friendly than previous models. Thus Rustling up feathers in the competitors' camp, the
"Think Small has become Think Blue" and with this Volkswagen AG group certainly seems poised to be a
company wants to highlight corporate mindset of market leader in the years to come.
Volkswagen brand's ecologically sustainable activities.
They want to prove that Volkswagen leads the way in Shinu N. U.
providing efficient and sustainable mobility for PGDM-IB 10-12
everyone.
Challenges
Volkswagen is a famous international brand name that
should not aspire for higher responsibilities or role and they could actually start making contribution, their time
leadership positions. There are some companies where to pack up would be knocking. MNCs did realize this
this becomes reason for a non interested person being and took steps to indigenize senior Managerial
shown the exit door. Because like organizations, positions in these countries. However, today things
individuals who do not show zeal for their growth and have made a complete turnaround with Indian or
development, lose relevance. Chinese or Eastern European expats working in
regional offices or headquarters of MNCs. Not only
A look at the Performance Appraisal document and the these expats come relatively cheap but bring with them
key result areas of any senior manager of GE further aspects of work culture which has brought in new
strengthens the importance which is attached to Talent energy within these Organization. Testimony to this is
Development. One of the important aspects on which a also borne out by the critical and key positions occupied
manager is measured is the initiatives taken by him to by this category in the Fortune 500 Companies. HUL
develop a successor for his position and the results the Indian arm of Unilever is known for the talent it
thereof. More and more companies are also investing in provides at the leadership level to its parent body.
developing the mentoring and coaching skills of
managers thereby providing them with tools and Businesses and Economies which have come into fore
abilities to be effective on these aspects of their role. later on the time scale have the advantage of not
reinventing the wheel. The learning curve would be
At the outset, the “buy” aspect of this issue had been to much shorter. But one must not be oblivious of the fact
some extent been discounted. However, recruitment of that a Talent Management Program which is successful
experienced talent does happen in large measure even in a company may not be the same in another company.
while internal initiatives are getting actioned. In this There are some contextual factors which would need to
respect also there are new trends. Expat assignment in considered and factored in. A long term focus and top
days gone by would typically mean a “White Skinned” management support are vital for its success. Also
manager from a company coming to a country like India critical is the fact that there should not be any gap
or China with a very hefty pay packet and several perks between preaching and practicing.
to overcome “ hardships” in working in a these
countries. Such managers would come on a time bound Mr. Anil Kumar Sinha
2-3 year assignment, lot of times a part of their President, Human Resource Dept.
development plan but more often than not by the time HINDALCO
Q2. To what extent does your learning as an IB Q1. What has your experience been like since you
student in the two years that you spent in SIMSR, left college?
come handy in your job? The experience was initially a big struggle as I switched
2 years in SIMSR teaches you lots in terms of excellent industry from retail to finance after which I came into
case studies and they help in knowing the best practices the groove. I got used to the work and the effort it
across the world. The important thing for a student is to requires. An MBA served as ammunition to face the
find its relevance in the existing world and every struggle and gave me a platform to excel.
student/budding corporate has to develop his own way
for connecting with international practices in the Indian Q2. To what extent does your learning as an IB
context. student in the two years that you spent in SIMSR ,
It is very important that one has the basics right come handy in your job?
especially for IB rules/UCP terms/Shipping terms if Most of the stuff which is taught at MBA can really be
one is looking for career in international trade. It is like applied in the practical scenario, only the
cricket, no matter how much of net practice you may interpretations differ. Here is one of the experiences
have, every match is different and what helps you in is where the IB course helped me. "I am proud of being a
how strong you are with "BASICS" which always stay member of the team which won the “HSBC Dominate
the same, only the execution is improvised, based on International Business challenge” held in Canada. The
situations. challenge was to provide an innovative proposal to
grow cross border business. Team leaders of nine global
Q3. What advice do you have for current IB students finalists were called to Canada for the final
at SIMSR? presentation. The most lucrative and creative team
One of the best ways to learn is to have forum proposal to increase cross-border revenue won the
discussions and work on case studies in a group. Grand Prize of USD 10000 cash and a chance to
Another thing which we did not do while in B school but commercially implement the idea. Criteria of judgment
which helped me later was reading books on Legal were Strategic Alignment with Global HSBC Strategy,
Financial Impact to the Group, Timeframe to bring the power point presentation. I interacted with HSBC
idea into commercial application, Legal / Regulatory / global relationship managers of regional hubs like
Compliance / Technical Concerns and Creativity & Singapore, Hong Kong and gained positive feedback in
Innovation. Our submission of launching an support of launch of “International Channel Finance
“International Channel Finance product” was adjudged Product”. The team leader lauded my contribution
joint winner along with an entry from Bangladesh. towards the winning the contest. ""
In domestic Channel Finance, we have an arrangement Q3. What advice do you have for current IB students
with domestic companies for funding the materials to at SIMSR?
distributors located within the country, in the proposed Do not try to switch industries unless really required
product we would fund the supplies to distributors else you will lose valuable years. Be very sure about
located out of country. Being an International Business what you want to do. Analyse both the monetary &
graduate, my team leader asked me to take charge of passion levels before selecting an Industry for a career.
preparation of the contest which included the Also focus on extracurricular. Corporate life may be
responsibility of getting in touch with current customer mentally & physically draining. Try to unwind at
base (Sony, Tata motors, Nokia, Hyundai, and Suzuki) regular intervals.
and explore the feasibility of such a product, revenue
projection analysis (assets to increase from current US Namrata Mishra
$ 300 M to US $ 600 M in the very first year), defining PGDM-IB 10-12
credit parameters and the actual launch. I was also
responsible for preparing the draft and final cut of the
“You have to understand what it is that you are better at than anybody else
and mercilessly focus your efforts on it.” - Intel CEO
National Trade Data Bank (NTDB) unsolicited orders. Export assistance is available to
The U.S. Government's most comprehensive source of companies with this classification.
international trade data and export promotion
information. Types of information on the NTDB Real Exchange Rate
include: international market research, export It is a measure of the nominal exchange rate that has
opportunities; indices of foreign and domestic been adjusted for inflation differentials since an
companies; how-to market guides; reports on arbitrarily defined base period.
demographic, political, and socio-economic conditions
for hundreds of countries; and much more. Keiretsu
Collaborative groups of vertically and horizontally
Middle Market integrated firms with extensive share cross-holdings
A market segment generally represented by financing with a major Japanese bank or corporation at the center.
under $2 million. In leasing, this sector is dominated by
single investor leases. Market Maker
A financial institution that quotes bid (buy) and offer
Downstream Dumping (sell) prices.
It is a type of dumping in which the primary producer
first sells its product to another domestic producer at Zaibatsu
below fair value or cost. The second producer then It is a Large family-owned conglomerates that
further processes the product and exports it to another controlled much of the Japanese economy prior to
country at a lower than normal cost. World War II. The four Zaibatsus (Big Four) are
Mitsubishi, Mitsui, Yasuda, and Sumitomo whose roots
Pan-Arab Free Trade Area (PAN-ARAB) date back to the Japanese Edo period.
It is an agreement to preserve the economic interests of
Arab States, as well as develop economic and trade Orderly Marketing Agreements
relations among Arab States and the outside world. Agreements between two or more governments to hold
back the growth of trade for certain products by limiting
New-to-export (NTE) exports and imposing import quotas.
It is the name of the circumstances of a company that
either engages in export activities for the first time, Garima Bharadwaj
engages in exportation for first time in twenty-four PGDM 09-11
months, or has only exported to because of prior