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This document outlines a problem solving template for an automotive sector supplier. It includes sections for defining the problem, observing current processes, analyzing possible causes through tools like cause-and-effect diagrams, testing hypotheses, identifying root causes, deciding actions, checking results, implementing solutions, standardizing processes, and concluding with lessons learned. The overall goal is to address a problem at the supplier related to meeting requirements for the automotive industry.

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rohitcshetty3
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© Attribution Non-Commercial (BY-NC)
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2K views15 pages

QC Story Blank Format

This document outlines a problem solving template for an automotive sector supplier. It includes sections for defining the problem, observing current processes, analyzing possible causes through tools like cause-and-effect diagrams, testing hypotheses, identifying root causes, deciding actions, checking results, implementing solutions, standardizing processes, and concluding with lessons learned. The overall goal is to address a problem at the supplier related to meeting requirements for the automotive industry.

Uploaded by

rohitcshetty3
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Level :

Supplier Name :

Team information
No 1 2 3 4 5 6 7 Description Name Team Leader Mentor Member 1 Member 2 Member 3 Member 4 Member 5 Designat Dept ion Phone Email

1. Problem Definition
1.1) Brief description of Problem
What : When: Who:

Where:
Why: How: Present Level: --------------------------------------------------------------------------------------------------------------------- based on average data of last --- months --------------------------------------------------------------------------------------------------------------------- based on average data of last --- months
Automotive Sector

Target:

1.2) Justification
Use Trend graph or Pareto, Occurrence and/or severity as applicable

Automotive Sector

1.3) Emergency Response (If required)

To ensure that customer is protected immediately. It can include containment action and immediate action throughout the supply chain. Some times this step is not applicable.

Automotive Sector

2. Observation
2.1 Observation of Process Results of process walk through / any non adherence to standard practice or specifications, add process flow chart if required

Automotive Sector

2.2 Understand the current situation


Add details like : Time to time, location to location, person to person, stream to stream differences as applicable Use of Sketches, photos, stratification, run chart, concentration diagram, histogram, control chart etc. as applicable

Automotive Sector

3. Analysis
3.1 Identify possible causes: Use Cause & Effect Diagram or list of causes:

Automotive Sector

Test Of Hypothesis
3.2 Confirm the Probable cause: No Probable Cause Testing and Observations Conclusion

WHY - WHY Analysis


3.3 Identify the root causes: Valid Probable Cause WHY WHY WHY WHY WHY

4. Actions
4.1 Actions Decided Root Cause Action Plan Target Resp Date . Status

5. Check
5.1 Verify Results:

5.2 Full Scale Implementation plan:

Automotive Sector

Benefits
5.3 Tangible & Intangible benefits:

Automotive Sector

6. Standardization
6.1 Updation of documents:

6.2 Training:

6.2 Additional Audit / Check

Automotive Sector

7. Conclusion
7.1 Horizontal Deployment:

7.2 Lessons Learnt:

Automotive Sector

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