Protocol
Protocol
What is protocol?
A set of practices, a set of standard rules, an etiquette, that have long been accepted and used The term protocol comes from the Greek and means first glue Examples: Proper way of addressing dignitaries Proper way to dress Where to seat guests How to fly the flag
Addressing dignitaries
If high-ranking overseas visitors were attending an event, an event organizer would contact the relevant embassy to know which titles to be used. Jury Lutsenko, Minister of Internal Affairs of Ukraine felt offended when in Germany he was called herr Lutsenko herr mister (German) her mans private organs (Russian)
Letter Greeting: Dear Mr. President Spoken Greeting: Mr. President Formal Introduction: The President
1. Unwritten but understood by most members of the society Ex. Cultural identity 2. Written by host Ex. Restaurant manager, Dinner party organizer
Wedding ceremonies
Scottish Wedding Greek Orthodox Wedding Japanese Wedding
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Question 1
Forming an O with the thumb and the forefinger in Japan means that we can now discuss money true or false?
TRUE
Question 2
Laughter in Japan can be a sign of confusion, insecurity or embarrassment true or false?
TRUE
Question 3
Wearing gloves in Russia when shaking hands is considered polite true or false?
FALSE (you need to remove your gloves when shaking hands in Russia)
Question 4
Leaving right after dinner in Central America is considered well-mannered as it means youve been well fed true or false?
TRUE
Question 5
If you tell your female friend from Africa that shes put on weight during her holiday, it means shes had a good holiday and is physically healthier than when she left true or false?
TRUE
Question 6
It is seen as polite to not accept an offer of food or drink in Persia immediately on being offered it, instead you should refuse a few times before accepting the gift true or false?
TRUE
Question 7
In Brazil, flicking your fingers under your chin is a sign of disgust true or false?
FALSE (this means you dont know the answer to a question in Brazil)
Question 8
In Brazil, purple flowers are a symbol of friendship true or false?
FALSE (Purple flowers in Brazil are often seen at funerals. Avoid giving a host purple flowers)
Question 9
Keeping your hands in your pockets while negotiating in Russia is rude true or false?
TRUE
Question 10
If you want to show your respect for an elder in Africa, do not look them directly in the eye true or false?
TRUE