AuN Speech Analysis

Business Communication

Subm|tted to
rof V Chandra



Y. C. evexhwur
Chulrmun, I1C InJlu ItJ



Submitted by:-
Akanksha Pamnani (002)[ Ankita Agarwal (012)[ Daman Bir Singh (011)
Deepak Gupta(013) [ Megha Gupta(033) [ Rajat Gupta(043)

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INDLk
lnLroducLlonage 3
CommunlcaLlon Analyslsage 3
SLake Polders vlew olnLage 6
SLake Polders LxpecLaLlons and Concernsage 6
ACM Speeches key olnLs for SLake Poldersage 8
llnanclal Analyslsage 12
Concluslonage 14

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Z`^[VaU`[Z
Je are analyzlng Lhe speeches of Lhe chalrman of one Lhe mosL repuLed lMCC flrm l1C vL
LLd Chalrman ? C ueveshwar dellvers speeches durlng Lhe Annual Ceneral MeeLlngs of Lhe
company Je are baslcally focuslng on Lhe 98
Lh
99
Lh
and 100
Lh
ACM conducLed durlng Lhe
year 2009 2010 and 2011 respecLlvely Annual Ceneral meeLlng of a company ls conducLed
yearly and lncludes all lLs sLakeholders and promoLers addressed by Lhe chalrman of Lhe
company 1he meeLlng ls conducLed Lo communlcaLe Lhe currenL happenlng and poslLlon of
Lhe company A glsL abouL Lhe currenL markeL Lrends and Lhe company's approach Lowards
lL ls also a Loplc of dlscusslon
8elow ls an lndepLh analysls of Lhe above menLloned speeches from varlous perspecLlves
such as CommunlcaLlon Skllls SLake Polders polnL of vlew and llnanclal Analysls
Commun|cat|on Ana|ys|s
1o glve Lhe meeLlng a klck sLarL Lhe hlghesL auLhorlLarlan presenL Lhe chalrman warmly
welcomes all Lhe parLlclpanLs of Lhe ACM 1hls helps hlm creaLe a very comforLable
envlronmenL and esLabllsh a connecLlon wlLh all Lhe shareholders
8efore geLLlng lnLo Lhe acLual deLalls of company growLh he flrsLly ensures Lo Lhank
everybody for Lhelr supporL and conLrlbuLlon Lo Lhe company's success Pe repeaLedly uses
words llke 'Lhank you'' deepesL graLlLude' 'lmmense prlde' eLc Lo reflecL hls courLeous
gesLures Lowards all
Pe also Lrles Lo esLabllsh a sense of belonglngness by sharlng company's success and
celebraLes l1C's Lndeavour lnvolvlng each and everyone Pe congraLulaLes Lhem for Lhelr
supporL and glves Lhem credlL for Lhe same Pe also Lrles Lo bulld a brlghL fuLure
perspecLlve ln Lhe mlnds of all Cne of Lhe lmporLanL observaLlons reflecLs LhaL he always
refers Lo Lhe company as your company" Pe does Lhls lnLenLlonally ln order Lo presenL Lhe
company as shareholders flrm and an ouLcome of Lhelr efforLs 1he varlous sLaLemenLs used
durlng Lhe speech reflecL Lhe same as
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"It |s |ndeed a matter of great sat|sfact|on that together we have bu||t a nat|ona| asset
that w||| cont|nue to create grow|ng va|ue for a|| our shared tomorrows"
"As we commemorate th|s very spec|a| occas|on I wou|d ||ke to convey my deepest
grat|tude to you our va|ued shareho|ders for your fa|th and support through th|s
|nsp|r|ng [ourney our cont|nued encouragement has |ndeed g|ven shape to our shared
asp|rat|on of creat|ng one of Ind|a's most adm|red and va|uab|e corporat|ons"
"1h|s [ourney of exce||ence |s undoubted|y a tr|bute to your Company's many stakeho|ders
consumers customers partners and assoc|ates who have stood by your Company
through th|s voyage of cha||enge and change as we persevered to create a nat|ona|
|nst|tut|on"
Lven Lhough Lhe employees of Lhe company are noL Lhe parLlclpanLs of Lhe meeLlng he
doesn'L forgeL Lo aLLrlbuLe Lhe company's success Lo Lhe efforLs of Lhe employees
ln Lhe speech of year 2009 when Lhe whole world was undergolng a global downfall he
menLlons abouL Lhe companles experlence of flnanclal crlsls Pe Lhen very lmporLanLly
moLlvaLes hls employees by sLaLlng Lo Lhem mulLlple reasons Lo remaln opLlmlsLlc and
confldenL Pe menLlons Lhe whole scenarlo ln a very subLle and calm manner so as Lo reduce
lLs lmpacL on lLs shareholders mlnd Pe says LhaL lndla ls Lhe leasL affecLed and has been
able Lo be lmmune Lo Lhls shock Pe Lhen Lrles Lo creaLe a land loyalLy and compllmenL Lhem
for Lhelr moLherland by saylng
uesplLe Lhls pall of gloom LhaL bears on us Lhere are reasons Lo remaln opLlmlsLlc and
confldenL lndla's lnherenL sLrengLhs provlde a sLrong foundaLlon Lo beLLer wlLhsLand Lhe
afLermaLh of Lhe downLurn ln Lhe global economy"
Pe very well dealL wlLh Lhe varlous lssues of Lhe socleLy envlronmenL and lndlvlduals lor
lnsLance 'Co Creen' has become Lhe buzz word everywhere eople Loday have become
really concerned abouL envlronmenLal and polluLlon lssues Pe Lrles Lo reflecL ln poslLlve
llghL Lhe company belng 'waLer poslLlve' 'carbon poslLlve' and 'solld wasLe recycllng
poslLlve' and relaLes Lhe company's lnLeresLs wlLh Lhose of Lhe sLakeholders Also he refers
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Lo Lhe l1C PoLel chaln as Lhe "greenest |uxury hote| cha|n" ln Lhe world and places Lhelr
company aL Lhe forefronL of global envlronmenLal sLewardshlp 8y referrlng Lo such Lhlngs
he acLually Lrles Lo empaLhlze wlLh Lhe envlronmenL concerns and galn people aLLenLlon
Pe Lalks abouL and addresses each lssue ln a sysLemaLlc manner ln order Lo dellver an
organlzed speech makes every polnL crysLal clear by Lalklng wlLh facLs as hls basls Pence
he glves a concreLe base Lo all hls saylng and presenLs all supporLlve daLa
ln Lhe enLlre meeLlng Lhe poslLlves abouL Lhe growLh of Lhe company were hlghllghLed
beauLlfully A pro[ecLlon of brlghL company fuLure bulldlng hopes for all Pe malnLalns a very
humble pollLe and courLeous Lone LhroughouL All Lhe daLa wlLh relevanL explanaLlons and
[usLlflcaLlon ls presenLed ln a sysLemaLlc manner Pe also Lalks abouL Lhe mulLlple challenges
faced by Lhe company and boasLed loudly as how Lhe company was able come ouL wlLh
flylng colors A deLalls descrlpLlon abouL Lhe compeLlLors of Lhe company was glven and
dlfferenL paradlgm of compeLlLlveness were elaboraLed
Lvery year Lhe company dellberaLely chose a Loplc on whlch llnes Lhe speech was dlrecLed
Such as for Lhe year 2009 and 98
Lh
ACM Lhe Loplc chosen was New arad|gm of
Compet|t|veness
os|t|on|ng I1C for the Cha||enges of 1omorrow" Slmllarly for Lhe year 2010 and 11 Lhe
Loplc were Commemorat|ng 1he I1C Centenary 100 Insp|r|ng ears Cne M|ss|on Ind|a
I|rst " and Mak|ng Markets Work for Green GD and Susta|nab|e L|ve||hoods
1he speeches were beauLlfully woven around Lhe selecLed Loplcs maklng lL easy Lo
comprehend for boLh Lhe communlcaLor and llsLeners 1hls made Lhe speech more
lmpacLlng and undersLandable 1he conLenL of Lhe speech malnly revolved around Lhe Loplc
and only Lhe relevanL conLenL was lncluded
AL end of every speech Lhe Chalrman presenLed hls regards Lowards all Lhe aLLendees and
genLly Lhanked Lhem for belng a parL of Lhe annual meeL
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Stake no|ders V|ew o|nt
As a large corporaLlon wlLh a dlverse buslness porLfollo and unlLs spread over 60 locaLlons
l1C has a large number of sLakeholders Lhe CovernmenL and lLs sLaLuLory bodles
shareholders cusLomers employees suppllers conLracLors local communlLles and Lhe
socleLy aL large who are affecLed by Lhe Companys operaLlons
l1C and all lLs unlLs conslsLenLly sLrlve Lo anLlclpaLe emerglng sLakeholder expecLaLlons 1he
Companys varlous buslnesses have evolved and lnsLlLuLlonallsed sLrucLured sysLems Lo
formally revlew and updaLe Lhelr undersLandlng of sLakeholder expecLaLlons
l1C ls commlLLed Lo Lhe Llmely dlsclosure of relevanL and rellable lnformaLlon on lLs flnanclal
performance lLs enLlre gamuL of acLlvlLles relaLlng Lo LnvlronmenL (CccupaLlonal) PealLh
and SafeLy (LPS) and lLs soclal lnlLlaLlves l1C belleves LhaL Lhe dlsclosure of all approprlaLe
and useful lnformaLlon wlLh regard Lo Company acLlvlLles LhaL can have an lmpacL on
sLakeholders ls aL Lhe hearL of good governance
Stake no|ders Lxpectat|ons and Concerns

Stake no|ders Approaches frequency of
stakeho|der engagement
Issues and Concerns
O rovlders of
caplLal
O Cwners

O Annual Ceneral MeeLlng
O Cngolng JrlLLen
CommunlcaLlon
O lnvesLor Servlce CenLre

O roflLablllLy CrowLh
Government
O ollcymaker
regulaLor and
waLchdog
O evenue collecLor
O egular meeLlngs
O JrlLLen communlcaLlon

O CnLlme paymenL of
Laxes duLles
O SLaLuLory compllance

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Customers
O 1he prlnclpal
source of
susLenance

O CusLomer feedback
Lhrough meeLlngs dlrecL
lnLeracLlons markeL vlslLs
O MarkeL survey Lo
undersLand cusLomer
preferences
O 828 porLals

O roducL/servlce
quallLy
O CosL
O AvallablllLy
O lnnovaLlon
O roducL lnnovaLlon
O CnLlme dellvery
O valueadded servlce
Lmp|oyees
O 1he key resource
for compeLlLlve
advanLage and
susLalnable
growLh

O ulrecL lnLeracLlon wlLh
employees
O MenLorlng suggesLlon
schemes
O CommunlcaLlon Lhrough
lnLraneL emalls and
clrculars
O lormal/lnformal meeLlngs
wlLh unlons
O Long 1erm AgreemenLs
O Annual appralsal
O Lmployees/ Managers
survey
O ersonal
uevelopmenL and
CrowLh prospecLs
O lndlvlduals fuLure
llnked Lo Companys
growLh
O PealLh safeLy

Commun|ty
O CommunlLles ln
Lhe vlclnlLy of
l1Cs operaLlons
can be poLenLlally
lmpacLed by lLs
operaLlons

O lormal meeLlngs wlLh
local and regulaLory
agencles
O lnLeracLlon Lhrough nCCs
O arLlclpaLory
developmenLal plannlng
and appralsal

O LnvlronmenLal lmpacL
of exlsLlng operaLlons
and expanslon
pro[ecLs
O uevelopmenL of
lnfrasLrucLure
O lmprovemenL ln
healLh sanlLaLlon
O Llvellhood generaLlon
O Supply of drlnklng
waLer
O Ald for vlcLlms of
naLural dlsasLers
Supp||ers
O CrlLlcal parL of
l1Cs value chaln
O lnLrlnslc Lo l1Cs
producL and
servlce dellvery

O Cngolng vendor
developmenL
O ConLlnuous vendor
parLlclpaLlon ln
producL/servlce deslgn
and developmenL
O erlodlc vendor revlew
and audlL
O erlodlc formal and
lnformal lnLeracLlons
O AdequaLe eLurn on
lnvesLmenL
O ConLlnulLy and
growLh of buslness
O lmprovemenL ln
Lechnology/
processes
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Iarmers
O SlgnlflcanL
parLners ln
developlng
quallLy agrl
produce for
almosL all l1C
buslnesses
O uayLoday lnLeracLlon
wlLh Lhe farmers for
knowledge sharlng
O lormal annual farmer
meeLs
O arLlclpaLlon ln vlllage
level communlLy evenLs

O roducLlvlLy
lmprovemenL
O Assured markeLs
O lmproved prlces
O Supply of agrl lnpuLs

AGM Speeches key o|nts for Stake no|ders
2011
1o please Lhe shareholder and promoLers lnLeresL he announced Lhe Speclal ulvldend over
Lhe ?C? dlvldend 1hls would surely encourage sLakeholders Lo lnvesL more money as Cl
are hlgh Pe furLher compared company's performance wlLh 1996 daLa supporLed wlLh
company's currenL flnanclal poslLlon hlghllghLlng lLs hlgh growLh raLe Pe gave facLs
slgnlfylng shareholders senLlmenLs and Lhelr percepLlon abouL company as Lhey regarded
l1C as Cne of lndla's mosL valuable corporaLlons"
1o hlghllghL l1C conLrlbuLlon Lowards Lhe envlronmenL and socleLy he gave facLs supporLlng
lLs achlevemenLs and regarded l1C as only enLerprlse ln Lhe world of comparable slze Lo
have achleved and susLalned Lhese Lhree global envlronmenLal dlsLlncLlons" lollowlng Lhls
he gave l1C comlng year plan as
1owards SusLalnable Lconomles losLerlng Creen Cu and lncluslve CrowLh"
Pe hlghllghLed Lhe soclal lnequlLles envlronmenLal degradaLlon cllmaLe change and oLher
economlc facLor 1hls lndlscrlmlnaLe growLh wlLhouL envlronmenLal replenlshmenL has
desLroyed a slzeable porLlon of Lhe world's ecosysLems Pe emphaslsed Lhe need for llfe
changlng soluLlon and supporLed Creen Cu as Lrue dlmenslons of economlc growLh Pe
hlghllghLed Lhe effecLs of absence of an effecLlve lncenLlve and reward framework for
susLalnable buslness pracLlces whlch he conslder ls Lhe largesL barrler ln harnesslng Lhe
lnnovaLlve capablllLles of 8uslness
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1o caLer above slLuaLlon he proposed Lhe ldea of socleLal value creaLlon Consumers should
exerclse a preference ln favour of 8uslnesses LhaL conLrlbuLe slgnlflcanLly Lo envlronmenLal
and soclal susLalnablllLy Lherefore sLressed on enhanclng awareness of markeL parLlclpanLs
wlLh a vlew Lo empowerlng an enllghLened cholce Pe also deflned Lhe role of governmenL
Lhlrd parL audlL educaLlon and medla ln Lhls regard
Pe Lhen supporLed hls ldea wlLh buslness pracLlces by l1C Pe gave deLalls of company
efforLs Lo supporL and nurLure Lhe creaLlon of selfsusLalnlng economlc organlsaLlons Pe
gave flgures for company's performance and achlevemenLs ln conservlng energy
envlronmenL and naLural resources 1hls has helped hlm Lo galn sLakeholders LrusL and bulld
up company's repuLaLlon globally
Pe gave company's plans for fuLure operaLlon whlch are drlven by an lnsplrlng vlslon
values of 1rusLeeshlp and vlLallLy powered by a dedlcaLed worldclass Leam of human
resources
2010
1hrough hls speech Lhe chalrman asserLs LhaL l1C ls fuLureready" and has compeLlLlve
advanLage 1hen he goes on explalnlng Lhe key facLors whlch LogeLher lmparL unlque
sLrengLhs Lo Lhe company llrsL one was vlslon values and vlLallLy chalrman conslders Lhls
as Lhe mosL crlLlcal facLor ln Lhe longevlLy of an organlzaLlon and rlghLly so he was able Lo
make an lmpresslon LhaL l1C was hlgh on all Lhese aLLrlbuLes Second facLor was Covernance
sLrucLure Lhe speaker was efflclenL ln polnLlng ouL LhaL l1C's governance sLrucLure has
flexlblllLy and ls ready Lo meeL Lhe fuLure dynamlcs 1hlrd facLor was Ceared for new
aradlgms of CompeLlLlveness" here Lhe chalrman asserLed on dlverslflcaLlon of buslness
Pe also polnLed on soclal responslblllLy of a corporaLe and was able Lo make a poslLlve
lmpresslon abouL Lhe company Pe was successful ln poslLlonlng l1C as a soclally responslble
proflL maklng flrm
l1C's eChoupal neLwork whlch ls conLrlbuLlng Lo lncreaslng rural lncomes by provldlng
wlde ranglng supporL servlces Lo Lhe farmlng communlLy l1C's larm and Soclal loresLry
rogrammes whlch creaLe susLalnable llvellhoods among marglnal farmers and poor Lrlbals
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l1C's adopLlon of envlronmenL frlendly Lechnologles lncreaslng use of renewable sources of
energy recycllng processes and creaLlon of waLer harvesLlng sLrucLures all of whlch have
comblned Lo make l1C carbon poslLlve waLer poslLlve and wasLe recycllng poslLlve 1hls
consclous sLraLegy adopLed by your Company Lo aLLaln a leadershlp poslLlon ln susLalnable
buslness pracLlces has prepared l1C Lo declslvely meeL Lhe challenges LhaL wlll arlse from
Lomorrow's paradlgms of compeLlLlveness"
1he Lhlrd facLor was 8uslnesses for Lomorrow" ln Lhls secLlon he elaboraLes l1C's buslness
porLfollo Pe explalns Lhe fuLure of varlous secLors ln lndla ln whlch l1C ls currenLly dolng
buslness Pe explalns Lhe lMCC paper hosplLallLy agrlbuslness lnformaLlon Lechnology
and packaglng subsldlarles and glves a very opLlmlsLlc vlew Lo Lhe sLakeholders Pe
esLlmaLes Lhe fuLure growLh of Lhese markeLs and how l1C ls golng Lo be a sLrong player ln
Lhese segmenLs
1he fourLh facLor was u" ln Lhls Lhe speaker elaboraLes LhaL Lhe fuLure resLs upon
lnvesLmenL ln lnnovaLlon and l1C ls focuslng on lLs sLrengLhs and prepared for leveraglng
markeL opporLunlLles
2009
ln Lhls annual general meeLlng he has shared hls vlslon wlLh sLakeholders abouL Lhe
company's fuLure Pe dlscusses Lhe varlous changes Laklng place ln buslness envlronmenL
and how he lnLends Lo caplLallze on Lhose changes Pe lnLroduces new paradlgms of
compeLlLlveness llke susLalnable agrlculLure and ural Llvellhoods

? C ueveshwar has Lrled Lo educaLe sLakeholders abouL Clobal Jarmlng and cllmaLe
change and lLs lmpacL on currenL buslness Pe cleverly lays Lhe foundaLlon of green
buslnesses Pe adds ablllLy of a buslness corporaLlon Lo adopL low carbon operaLlons as well
as susLalnable buslness pracLlces wlll be one of Lhe key deLermlnanLs of compeLlLlveness ln
Lhe years Lo come Pe lald emphasls on lnnovaLlon lncenLlve declaraLlons and lncluslveness
for growLh of low carbon economy

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Pe comblnes Lhe shareholder's lnLeresL wlLh socleLy lnLeresL by llnklng lmprovlng rural
llvellhood wlLh commerclal lnLeresL of shareholder Pe boasL Lhe confldence of shareholders
be menLlonlng Lhe l1C's eChoupals serve 40000 vlllages and 4 mllllon farmers" maklng lL
Lhe world largesL rural lnfrasLrucLure asL lnlLlaLlves Laken by Lhe company ln Lhls area have
been hlghllghLed ln laLer secLlons of Lhe speeches Pe belleves company conLrlbuLlon Lo Lhe
wellbelng of rural communlLles wlll LranslaLe lnLo loyalLy Lowards l1C goods and servlces
and hence conLrlbuLe Lo creaLlng growlng shareholder value

Pe lnLroduces anoLher paradlgm of compeLlLlveness AgroloresLry and naLural esource
AugmenLaLlon Pe sLarLs wlLh sLaLs abouL lndla's naLural resources ln Lhls secLlon he uses
pollLlcalLegal envlronmenL and exlsLlng l1C aperboard buslness a Lool Lo promoLe Lhls
paradlgm among shareholders

ManufacLurlng CompeLlLlveness Lhrough Clean Lnergy and Lnergy Lfflclency and Allgnlng
forces are Lhe lasL Lwo paradlgms Pe Lalks abouL Lhe varlous lnlLlaLlves Laken by Lhe
company and beneflLs lL boughL Lo Lhe company lor susLalnable growLh Lhere ls a sLrong
need Lo allgn pollcles wlLh regulaLlons and rewardlng carbon efflclency Lo creaLe susLalnable
growLh pracLlces

AL Lhe end he acknowledges Lhe employee's dedlcaLlon and commlLmenL ln company's
growLh

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I|nanc|a| Ana|ys|s

2009
Pe was very good ln communlcaLlng LhaL l1C dld far beLLer Lhan Lhe oLher companles durlng
recesslon Pe commenLed very opLlmlsLlcally on recovery of lndlan economy 1hls senL a
poslLlve message abouL company's healLh and lLs leader's mlnd seL 1hrough hls speech he
looked very confldenL and eager Lo perform beLLer ln fuLure Pe menLloned Lhe creaLlon of
asseLs ln agrlculLure manufacLurlng and servlces and how Lhe company ls handllng Lhe
shareholders money 1hrough Lhls sLaLemenL he was able Lo communlcaLe LhaL lnvesLlng ln
l1C ls golng Lo be very proflLable

2010
Company compleLed 100 years and Lhls was a very good opporLunlLy for Lhe Chalrman Lo
exhlblL Lhe lmmaculaLe performance of hls company Pe dlsplayed Lhe daLa of lasL 14 years
and showed how Lhe company grew Pe was efflclenL ln communlcaLlng LhaL company
sLands ouL from lLs compeLlLors ln Lerms of flnanclal performance Pe was able Lo make an
lmpresslon upon llsLeners LhaL l1C has reached a sLable poslLlon ln markeL ln Lerms of a
brand and aLLrlbuLed Lhls Lo hls employees shareholders cusLomer and parLners 1hrough
Lhls he was Lrylng Lo bolsLer connecL beLween company and lLs sLakeholders

2011
ln 2011 Lhe l1C celebraLed lLs 100Lh ACM Cn Lhls occaslon company announced a dlvldend
of s 280 per share acknowledged Lhe supporL provlded by all lLs sLakeholders 1hls year
also Lhe chalrman showed how Lhe company grew from 1996 Lo 2011 Pe was efflclenL ln
communlcaLlng LhaL l1C ls far above oLher companles and relLeraLed lLs growLh ln Lerms of
varlous facLors 1hrough hls speech he Lrled Lo lnfluence Lhe llsLener's percepLlon abouL Lhe
company
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f llofoclf Aofl
ln almosL all Lhe speeches Lhere ls a Lable wlLh comparlson of Lhe flnanclal flgures of Lhe
currenL year wlLh Lhe flgures of Lhe year 1996 le Lhe performance of Lhe Company durlng
Shrl ?C ueveshwar's waLch as Chalrman 1hls Lable ls bound Lo show an lncrease beLween
Lhe Lwo flgures whlch could be posslble because of lnflaLlon and rlse ln Lhe lncome of
people Pence Lhls comparlson would noL glve Lhe real plcLure and would auLomaLlcally
show Lhe ampllfled growLh 8uL Lhls mlghL be done Lo glve a brlghLer plcLure Lo Lhe
shareholders Lo make Lhem happy Je belleve lf Lhe Lable had flgures of oLher years lL
would have deplcLed Lhe Lrend ln Lhelr progress and would have been more lnformaLlve for
Lhe shareholders
1he speech addresses Lhe producLs wlLh hlgher proflLs flrsL and Lhen sequenLlally he
menLlons abouL Lhe secLlons wlLh lesser growLh MenLlonlng Lhe besL facLs flrsL ls a good
crlLerlon as lL brlngs ouL Lhe audlences lnLeresL and lncreases Lhelr lnvolvemenL ln Lhe
sLarLlng of Lhe presenLaLlon lLself lL makes Lhe audlence happy LhroughouL Lhe
presenLaLlon
Je also found LhaL Lhe speech has a menLlon of only Lhose Lhlngs whlch dld excepLlonally
well and noL abouL Lhe producLs whlch saw losses 1hough Lhe losses were noL very
slgnlflcanL buL [usL presenLlng Lhe proflLs glves an unreallsLlc and lncompleLe plcLure Lo Lhe
shareholders Companles generally do Lhls Lo only hlghllghL Lhe company's poslLlves and Lo
keep Lhe lnLeresLs of Lhe shareholders and chalrman was very efflclenL ln presenLlng hls
company as a beLLer performer
1he speech also acknowledges Lhe graLlLude and supporL of Lhe shareholders by menLlonlng
Lhe lssulng of Llmely dlvldends and bonuses Lhls moLlvaLes Lhe shareholders conLlnued falLh
and goodwlll Lowards Lhe company whlch ln Lurn provldes lmmense sLrengLh Lo Lhe
company as Lhey move ahead Lo an even more fulfllllng fuLure
Conc|us|on
1he mulLlple speeches analysed by Lhe group presenLed by Lhe Chalrman of l1C vL LLd ? C
ueveshwar ln Lhe consequenL Annual Ceneral MeeLlngs of Lhe company Pe deplcLs Lhe besL
AuN Speech Analysis

1 | a g e

of hls communlcaLlon skllls ln reference Lo usage of words cholce and presenLlng ldeas All
Lhe lnformaLlon was well communlcaLed and Lhe deLalls were presenLed ln falr manner Pe
also very well speaks abouL Lhe sLakeholders lnLeresLs and compllmenLs Lhem for Lhelr
conLrlbuLlon Lowards Lhe flrm 1he varlous deLalls abouL Lhe flnanclal growLh were also
menLloned Pe very well boasLed Lhe lnflaLlng company's growLh and flnanclal sLaLus