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Barriers To Communication

The document discusses barriers to communication and provides examples. It identifies 7 main types of barriers: physical, language, cross-cultural, personal-psychological, socio-psychological, status, and organizational. Each type is then defined in more detail with common examples. The implications of communication barriers are outlined as loss of trust, financial impact, delays, unrealistic assumptions, and damage to relationships and image. Ways to overcome barriers include proper message encoding/decoding, understanding the situation, selecting the right communication medium, feedback, having an open mind, and developing listening skills. The document emphasizes that understanding and listening are key to effective communication.

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9K views22 pages

Barriers To Communication

The document discusses barriers to communication and provides examples. It identifies 7 main types of barriers: physical, language, cross-cultural, personal-psychological, socio-psychological, status, and organizational. Each type is then defined in more detail with common examples. The implications of communication barriers are outlined as loss of trust, financial impact, delays, unrealistic assumptions, and damage to relationships and image. Ways to overcome barriers include proper message encoding/decoding, understanding the situation, selecting the right communication medium, feedback, having an open mind, and developing listening skills. The document emphasizes that understanding and listening are key to effective communication.

Uploaded by

api-3832224
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Barriers to Communications

Vaibhav Pant - 52
Vandana Sonawane - 77
Imran Kasu - 31
Madan Waghmare - 85
Swarada Kotwal - 35
Sachin Mane - 39
Devavrat Tendulkar - 79
Narendra Tambe - 78
Objectives

• Communication
• Barriers to Communications
• Types of Barriers to Communications
• Implications of Barriers
• How to overcome Barriers
• Conclusion

1
Communication

Channels

Noise

Sender Receiver

Settings

2
Barriers to Communication

Barriers

Sender Receiver

3
Barriers to Communications

1. Physical
2. Language
3. Cross Cultural
4. Personal-Psychological
5. Socio-Psychological
6. Status
7. Organization

4
1. Physical Barriers
– Noise
– Time and Distance
– Environment
– Defects in medium / channels
– Poor Retention

5
2. Language Barriers
• Different Languages
• Difference in Accent / Pronunciations
• Jargons
• Semantic Barriers
– Word having different meanings
– Bypassed instructions
– Denotations and Connotations
– Poor Vocabulary
– Grammar and Punctuations

6
3. Cross Cultural Barriers

• Heterogeneity of populations
• Different Customs & Traditions
• Different Social Perceptions

7
4. Psychological Barriers

• Personal Psychological Barriers

• Socio Psychological Barriers

8
Personal Psychological Barriers

• Premature Evaluation
• Different Perceptions
• ALLness and Closed mind
• Effect of Fear & Emotions
• Misunderstandings
• Halo Effect
• Inattentiveness
• Abstracting
• Slanting

9
5. Social-Psychological Barriers

• Attitude and Opinions


• Status Consciousness

10
6.Status Barriers

• Hierarchy—
– Managers believe that all clerks are lazy.
– News letter is perceived as propaganda
sheet.
– Important feedback given by sub ordinates is
not paid attention by superiors.

11
7. Organizational Barriers

• Hierarchical Barriers
• Specialization of Workforce
• Wrong choice of Medium
• Communication load
• Organization Policy

12
13
Implications of Communication Barriers

• Loss of Trustworthiness
• Financial Impact
• Delay in completion of tasks
• Can lead to unrealistic assumptions
• Discomfort in relationships
• Can damage public image

14
Classification

• Sender
• Receiver
• Situation Related Barriers
– Total Impact= 0.07Verbal + 0.38 Vocal + 0.55
facial

15
How to Overcome the Barriers
• Proper Encoding & Decoding of message
• Understanding of situation
• Selection of Medium
• Maintenance of Instruments
• Feedback
• Open Mind & Positive attitude
• Develop Good Listening Skills
• Eliminate fear

16
Channels

• E.g. Telephone is better than memos


• Email is better than telephone
• IM is better than E-mail
• Radio is better than TV.

17
Summing it up…….

• The key to the communication process is


to have understanding on the part of the
receiver.
• There are many barriers to good
communications that must be overcome
for communications to be successful.
• Learn to be an active listener as part of
successful communications.

18
Summing it up……

• Communicating to be understood and


being a good listener are crucial.
• Another important aspect of
communication is to think about what you
are saying before you say it.
• Today’s communications set the tone for
tomorrow’s relationships.

19
Questions
???
Thank You

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