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Intro and Methods

This chapter introduces organizational behavior and discusses its definition, assumptions, levels of analysis, history, and forces shaping it today. The history includes Frederick Taylor's scientific management, the Hawthorne Studies and theories X and Y from the human relations movement, and the classical organizational theory and bureaucracy. Forces shaping organizational behavior now are globalization and diversity, changing technology, quality revolution, and ethics. The chapter also covers basic research methods used in organizational behavior like surveys, experiments, and qualitative methods such as observation and case studies.

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100% found this document useful (4 votes)
71 views1 page

Intro and Methods

This chapter introduces organizational behavior and discusses its definition, assumptions, levels of analysis, history, and forces shaping it today. The history includes Frederick Taylor's scientific management, the Hawthorne Studies and theories X and Y from the human relations movement, and the classical organizational theory and bureaucracy. Forces shaping organizational behavior now are globalization and diversity, changing technology, quality revolution, and ethics. The chapter also covers basic research methods used in organizational behavior like surveys, experiments, and qualitative methods such as observation and case studies.

Uploaded by

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We take content rights seriously. If you suspect this is your content, claim it here.
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Chapter 1: Organizational Behavior: An Introduction

I Introduction
A. Organizational Behavior defined
B. Assumptions of Organizational Behavior
1. Emphasis on Science
2. Multidisciplinary approach
3. Contingency Approach
4. Open systems
C. Levels of Analysis: Individual, Group and Organization
II History of Organizational Behavior
A. Frederick Taylor and Scientific Management
B. Humans Relation Movement
1. Hawthorne Studies
2. Theory X and Theory Y
C. Human Resource Model*
D. Classical Organizational Theory and Bureaucracy
III Forces Shaping Organizational Behavior Today
1. Globalization and diversity
2. Technology and changing organizations
3. Quality Revolution
4. Ethics

III Basic Research Methods


a. Isn’t it all just common sense and the hindsight bias*
b. Theories and hypotheses
c. Surveys and the correlational methods
d. Experiments
1. Independent variable versus dependent variable
2. Confounding variables*
3. Random Assignment*
e. Quasi-experimental designs
e. Qualitative Methods
1. Naturalistic Observation
2. Case study

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