DAY-1

Installation

Installation of Services

Start  Settings Control panel  Add/remove Programs Add/remove

Windows ComponentsCheck Application server  Details Check ASP.NET
Select Internet Information Service(IIS) Details Next Check SMTP 
Check NNTP OkOkNextFinish

Installation of Exchange Server 2003

Insert the CDSelect Exchange Deployment Tools Deploy the First Exchange
2003 Server New Exchange 2003 installationRun setup NowNextAccept
End users License Agreement Select Typical in ActionSelect DriveNext
Create a new Exchange OrganizationNextGive Any nameNextAccept
License agreementNextSelect Next in the SummaryFinish.

DAY-2

Recipients

Creation Of Mailbox enabled User

 Create an Organizational Unit

Start  ProgramsMicrosoft exchangeActive Directory Users and
ComputersSelect Domain (e.g. zoom.com) right click on it Select new
OU Give Any Nameok.

 Create The User

Select OU Right click on itSelect New UserGive Any User Name

NextGive any password & confirm password Uncheck the box user
 must change password at next logonNextCheck Create An Exchange
MailboxNextFinish.

Creation Of Mail-enabled User

 Create An user Object

StartProgramsMicrosoft ExchangeActive Directory Users and

Computers Expand DomainSelect OUNew UserGive Any Name
NextGive Any PasswordUncheck “User Must change password at
next logon”NextUncheck “Create an Exchange Mailbox” Next
Finish

 Establishing External E-mail Address

Select the user Right ClickSelect Exchange TasksNextEstablish

Email addressNextModifySMTP AddressOkGive the External
Email AddressApply OkNextFinish.

Creation Of Mail-enabled Group

 Select OU Right click on it Select New GroupGive any name
Select Distribution in the Group TypeSelect Universal in the Group Scope
 NextCheck the box Create an Exchange Email address
Next Finish.

 To Add Members in to the Group

Select the groupRight click on itSelect PropertiesSelect members

Select addGive the user nameClick on check names Ok.

Accessing mails Using the Clients

1. Accessing Mails using Outlook Web Access

Open Internet Explorer (Any Web Browser)Give the path 

Http://Domain Name/Exchange/Give User Logon Name and Password
Ok

2. Accessing Mails using Outlook Express

 StartProgramsOutlook ExpressFileIdentitiesAdd new identity
Give any identity nameOkSwitch to User MailboxGive Display
NameNextGive Email Address of the userNextSelect Pop3Give
The Domain name in Incoming and Outgoing MailserverNext  Give the
passwordNextFinishSelect “Do not import at this time”Finish.

Note: Check Whether POP3 Service Is started.

3. Accessing Mails using MS Outlook

StartProgramsMS OfficeMS Office Outlook 2003Select New

Give profile NameOkSelect Create a email accountNext Select
Microsoft Exchange ServerNextGive Domain NameGive User Name
NextFinish.

DAY-3

Creation Of Mailbox Store

Start ProgramsMS Exchange System ManagerExpand Servers

Expand Server nameSelect First Storage GroupRight click on it
Select New Mailbox storeGive any nameClick on ApplyOkIt will
intimate that “New Store was created successfully. Do you want to mount it
now”Say yesOk.

Creation Of A Storage Group

Start ProgramsMS Exchange System ManagerExpand Servers

Select Server name Right click on itSelect New Storage GroupGive
any nameClick on ApplyOk.

To Create the User Mailbox in a Mailbox Store

Start ProgramsMicrosoft ExchangeActive Directory Users and

ComputersSelect domain (e.g. zoom.com) right click on itSelect OU
 Right click on itSelect New UserGive any user nameNextGive
any password & confirm passwordUncheck the box “User must change
password at next logon”NextCheck Create Exchange MailboxDrop
down the Mailbox storeSelect the particular StoreNextFinish.

To Move the User Mailbox

Start ProgramsMicrosoft ExchangeActive Directory Users and

ComputersSelect domain (e.g. zoom.com) right click on itSelect OU
Select UserRight ClickExchange TasksMove MailboxSelect the
server name where you want to move the mailboxDrop down the Mailbox
storeSelect the particular Store in which you want to place the mailbox
Check Create a Failure ReportNextFinish.

Creation Of Public Folder

Start ProgramsMS Exchange System ManagerExpand Folders

Select Public FoldersRight clickSelect New Public FolderGive any
nameApplyOk.

To Post information in the Public Folder

Select the created Public FolderClick on content in the right paneLogin

as AdministratorClick on newLogin as administratorType any
messagePost.

Accessing Public Folder at the Client Side as a User

Accessing public folder using Outlook Web Access

Open Outlook Web Access Give the Path

“Http://Domain name/Public”

Accessing public folder using Outlook Express

Create a User identity Using IMAP protocolDownload the public folders
click on showOk

Note: check whether IMAP service is started

Accessing public folder using MS- Outlook

Create a user profileLogin into the mailboxClick on GOselect folder

list
Expand public FoldersExpand All Public FoldersSelect the required
Public Folder.
To Create a New Public folder Store and Tree

1) To Create A Public Folder Tree

Start ProgramsMS Exchange System ManagerSelect FoldersRight

clickSelect New Public Folder TreeGive any nameApplyOk.

2) To Create A Public Folder Store

Start ProgramsMS Exchange System ManagerExpand Servers

Expand Server NameSelect First Storage GroupRight click on itSelect
New Public StoreGive any nameSelect browse Select Public Folder
Tree Click on applyOkIt will give the message that “New Store was
created successfully do you want to mount it now”Select yesOk

3) To Create the Public Folder Under Public Folder Tree

Start ProgramsMS Exchange System ManagerExpand FoldersSelect

the new Public Folder TreeRight clickSelect New Public FolderGive
any pnameApplyOk

4) To Create Virtual Directory to access the Public Folder Tree

Start ProgramsMS Exchange System ManagerExpand Servers

Expand Server nameExpand ProtocolsExpand HTTPSelect Exchange
Virtual Server Right clickSelect New Virtual DirectoryGive any name
Select Public Folder Select browseSelect Public Folder Tree for which
you want to create a Virtual DirectoryApplyOk.

5) Post the information in the Public Folder Which is Created Under the
New Public Folder Tree

Accessing the Public Folder Created under the New Tree

Open Outlook Web AccessGive the path

“HTTP://Domain Name/Virtual Directory of the Public folder”
 DAY-4

User Properties

1. Email Addresses

To Modify the Email address of the user

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Email addressesSelect Email address
to be modifiedEdit Modify the Email addressOk.

To Add Multiple Email Addresses

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Email addressesNewSMTP address
OkGive the New Email addressApply Ok.

2. Exchange Features

To Enable/Disable a protocol or service

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange FeaturesSelect the required
protocol or ServiceEnable/DisableApply OK

3. Exchange Advanced

Assigning Mailbox rights

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange advancedMailbox rights
advancedaddgive the user nameassign the rights(eg. Full mailbox
access)OkApplyOkApplyOkApplyOk.

4. Exchange General
 Delivery Restrictions

To change the message size

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange GeneralDelivery
RestrictionsIn Sending/Receiving message size select maximum KB and
give the valueApply Ok.

Assigning Message restrictions

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange GeneralDelivery
RestrictionsSelect Only From add Give the user nameApplyOk.

Delivery Options

To give send on behalf permission

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange GeneralDelivery Options
In Send on Behalf Select addGive the user nameApplyOk

To Send a message on behalf of the other user at the client side

Login into the mailbox of the user having send on behalf permission in MS
Outlook SelectNewselect View/OptionsSelect From FieldIn
From Field give the user name on behalf of whom you have to send the
message compose the mail Send.

To Forward the Message

Open Active DirectoryExpand Domain NameSelect OUSelect User

Right ClickPropertiesSelect Exchange GeneralDelivery Options
Select Forward To ModifyGive the User nameOkApplyOk

To assign recipient limit

Open Active DirectoryExpand Domain NameSelect OUSelect User
Right ClickPropertiesSelect Exchange GeneralDelivery Options
Select Maximum Recipients give the valueApplyOk.

Storage Limits
 Open Active DirectoryExpand Domain NameSelect OUSelect User
Right ClickPropertiesSelect Exchange GeneralSelect Storage Limits
Uncheck “Use Mailbox Store Defaults”You can use the options to
intimate the user regarding his mailbox sizeDeleted Item Retention is used
save the mails from getting deleted in the server.

DAY-5

Backup And Recovery

Server Side Backup

To take the Backup of a Mailbox Store

Start Run  NTBACKUP Select Advanced Mode Backup Wizard

Next Select Backup Selected files, drives or network data Next
Expand Microsoft Exchange ServerExpand Server Name Expand
Microsoft Exchange Information Store Select First Storage Group 
Select Mailbox Store /Public Folder Store which you want to backupNext
Select browseChoose any LocationSpecify any name for the backup
file Save Next AdvancedSelect the Backup TypeNextSelect
Append this Backup to the existing backupsNextChoose how you want
to run the Backup( E.g. Daily, weekly ….etc)NextFinish

To Restore User Mails Using Recovery Storage Group From backup

StartProgramsMicrosoft ExchangeSystem ManagerExpand servers

 Right click Server Name Select New Recovery Storage GroupGive
any name ApplyOk.
Right click Recovery Storage Group Select Add Database to Recover
Select mailbox store you want to recoverOkOk.
StartRun NTBACKUPSelect Advanced ModeSelect Restore
Wizard NextExpand FileExpand backup file Select Information
StoreCheck the box for Store and the Log filesNextSpecify
 Temporary folder name ( eg: D:\templocation)Check the box last restore
set and Mount database after restore Check Preserve Existing Volume
Mount PointsNextNextFinish.
StartPrograms Microsoft ExchangeSystem ManagerExpand
ServersExpand Server NameExpand Recovery Storage Group
Expand Mail box StoreSelect MailboxesRight Click User Mailbox
which you want to recoverSelect Exchange TasksNextNext Select
Merge data or Copy data NextNextFinish.

Restoration of corrupted database files from the backup file

Delete the corrupted database files.

StartRun NTBACKUPSelect Advanced ModeSelect Restore
Wizard NextExpand FileExpand backup file Select Information
StoreCheck the box for Store and the Log filesNextSpecify
Temporary folder name ( eg: D:\templocation)Check the box last restore
set and Mount database after restore Check Preserve Existing Volume
Mount PointsNextNextFinish.

Client side backup

Backup using MS Outlook 2003

Open the user mailbox in MS Outlook 2003Select FileSelect Import and

ExportExport to a fileNextSelect Personal Folder File(.PST) Next
 Select the folder you want to backup(eg: Inbox)  Next Choose any
location to save the backup file  Give any name for the backup file Ok
NextFinishGive any password for the backup fileOk.

Recovering the user mails from MS Outlook Backup

Select FileImport and Export NextImport from another Program or File

NextSelect File type(.PST)NextBrowse to the Location Where the
Backup file is storedSelect the fileOpenNextSelect the folder you
want to recover(eg: Inbox)NextFinish.

Management Tools

1. Mailbox Recovery Center

To Delete the mailbox of the User

Open Active DirectoryExpand the DomainSelect OUSelect the User 

Right ClickSelect Exchange TasksDelete MailboxNextFinish.
To Reconnect the Mailbox of the user using Mailbox Recovery Center

Open MS Exchange System ManagerExpand ToolsSelect Mailbox

Recovery CenterRight ClickSelect Add Mailbox StoreAdvancedFind
NowSelect the Store in Which you have the mailbox of the userOkOk
Select the mailbox of the userRight ClickFind MatchNextFinish
Once again Right Click the user mailboxSelect ReconnectNextNext
Finish.

2. Message Tracking Center

To Enable Message Tracking

Open System Manager Expand ServersSelect Server nameRight click

Check the option “Enable Message Tracking” and “Enable Subject Logging and
Display”ApplyOk

To Track the Messages

Open System Manager Expand ToolsSelect Message Tracking CenterClick

on Sender Give the user name (whose mails you want to track)Click on the
Recipient (who received the message)Give the time based on the requirement
Select Find NowIn the listed messages select the message for which you want
to track the statusRight clickSelect Track Message.

Active Directory Account Cleanup Wizard

Create a Mailbox enabled user

Create a new user account without any mailbox in AD

To Merge the above user accounts

StartProgramsMS Exchange Deployment ToolsActive Directory Account

Cleanup WizardNextAddSelect Domain name Next  Add  Browse 
Give the User name(Mailbox user)OkSelect Browse for the Target account 
Give the User name(user without mailbox)OkNextCheck the Box Begin the
Merge Process NowNextYesNextFinish.
 DAY-6

Routing Group Connector

To Enable the Display of Routing Groups

Open System Manager Select Organization NameRight ClickProperties

Select Display Routing GroupsApplyOk.

Creation of Routing Group

Open System ManagerSelect Routing GroupsRight ClickSelect New

Routing GroupGive any name Apply Ok.

Creation of a Routing Group Connector

Open System ManagerExpand Routing groupsExpand the Routing Group

Where you want to configure the ConnectorSelect ConnectorsRight Click
New Routing Group ConnectorGive any name for the ConnectorSelect the
destination Routing GroupSelect Add Select the server name where you want
to configure the connectorOkSelect Remote Bridgehead AddSelect the
Server name in the destination Routing GroupSpecify the cost(priority) for the
connectorApplyOk.

SMTP Connector

Open System managerSelect organization nameRight ClickSelect Internet

Mail WizardNextNextSelect the Exchange Server which you want to
connect to internetNextNextCheck the box Receive internet mail and Send
internet mailNextNextSelect Use DNS to Send mailNextAllow
Delivery to all Email DomainsNextFinish.
To Upgrade Exchange Server 2000 to Exchange server 2003 on Windows
Server 2000
Install SP3 or higher of Windows server 2000Install Sp3 of Exchange Server
2000Insert Exchange Server 2003 CDSelect Exchange Deployment Tools
Upgrade from Exchange 2000 native modeRun Forest PrepRun Domain Prep
Run Setup NowSelect Upgrade in the ActionFinish.

To Configure a Front End Server

Move the Mailboxes, Recipient update service, Offline address list to any other
exchange server in the organization
Open System ManagerExpand Servers Select the Server name (which is free
from information)Right ClickCheck the box “This is a Front end Server”
ApplyOk.