Chapter 10
Chapter 10
Chapter 10
2.
Marketing researchers generally use the objective method to measure social class rather than the subjective or reputational methods. Why is the objective method preferred by researchers? Under what circumstances would you expect income to be a better predictor of consumer behavior than a composite measure of social class (e.g., based on income, education, and occupation)? When would you expect the composite social class measure to be superior?
3.
Key Concepts Segmentation variables Status Income Occupation Education y Which status related variableoccupation, education or incomeis the most appropriate segmentation base for: (a) expensive vacations, (b) opera subscriptions, (c) People magazine subscriptions, (d) fat-free foods, (e) personal computers, (f) pocket-size cellular telephones, and (g) health clubs? Under what circumstances would you expect income to be a better predictor of consumer behavior than a composite measure of social class (e.g., based on income, education, and occupation)? When would you expect the composite social-class measure to be superior?
4.
Key Concepts Social class Upper-middle class Lower class y You are the owner of two furniture stores, one catering to upper-middle class consumers and the other to lower class consumers. How do social class differences influence each stores: (a) product lines and styles, (b) advertising media selection, (c) the copy and communication style used in the ads, and (d) payment policies? Select two households featured in two different TV series or sitcoms. Classify each household into one of the social classes discussed in the text, and analyze its lifestyle and consumption behavior.