Appraising and Rewarding Performance

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Chapter 6

Appraising and Rewarding Performance


Prepared by: Rodmer L. Rojas

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-1

TOPIC OUTLINE

a. Rewards System b. Money as an Economic and Social Medium of Exchange c. Management by Objectives d. Behavioral Considerations in Performance Appraisal e. The Characteristics of Good Feedback Programs f. How and Why Link Pay with Performance

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-2

REWARDS SYSTEM-A COMPLETE PROGRAM

Figure 6-1
The reward pyramid: The makeup of a complete pay program
(read from bottom)

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-3

MONEY AS A MEANS OF REWARDING EMPLOYEES

Application to the Motivational Models


Drives Needs Expectancy Behavior Modification Equity
Cost-reward comparison
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-4

MONEY AS A MEANS OF REWARDING EMPLOYEES

Figure 6-3 Cost of performance in relation to reward for employee

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-5

MONEY AS A MEANS OF REWARDING EMPLOYEES

Additional Considerations in the Use of Money


Extrinsic and Intrinsic Rewards

Compliance with the Law


Equal Pay Act of 1963 Comparable worth

Other Factors
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-6

ORGANIZATIONAL BEHAVIOR AND PERFORMANCE APPRAISAL

Management by objectives (MBO)


1. Objective setting 2. Action planning 3. Periodic reviews 4. Annual evaluation

Performance appraisal
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-7

ORGANIZATIONAL BEHAVIOR AND PERFORMANCE APPRAISAL

Appraisal Philosophy
1. Performance orientation 2. Focus on goals or objectives 3. Mutual goal setting between supervisor and employee 4. Clarification of behavioral expectations 5. Extensive feedback systems

The Appraisal Interview

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-8

ORGANIZATIONAL BEHAVIOR AND PERFORMANCE APPRAISAL

Performance Feedback Guidelines:


1. Be Specific 2. Allow Choice 3. Check for Understanding 4. Relate it to Job 5. Make it well-timed 6. State it objectively 7. Determine if it is desired

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-9

ECONOMIC INCENTIVE SYSTEMS

Figure 6-9

Advantages and disadvantages of incentives linking pay with performance

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-10

Questions
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

6-11

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