12. Preventive maintenance is nothing more than keeping the equipment and machinery running.

False (Maintenance. moderate)

13. Preventive maintenance implies that we can determine when a system needs service or will need
repair.
%rue (Maintenance. moderate)
14. InIant mortality reIers to the high Iailure rate oIten encountered in the very early stages oI the liIetime
oI a product.
%rue (Maintenance. moderate)
15. The Iailure distributions oI products, machines, or processes that have "settled in," or gone beyond the
inIant mortality phase, oIten Iollow the normal distribution.
%rue (Maintenance. easy)
16. Recording the maintenance history oI processes, machines, or equipment is important Ior preventive
maintenance, but largely irrelevant Ior breakdown maintenance.
False (Maintenance. easy)
17. The "Iull cost view oI maintenance" results in more Iirms choosing a policy oI breakdown
maintenance, when compared to the "traditional view oI maintenance."
False (Maintenance. easy)
18. Failures are tolerable as long as their results are not catastrophic.
False (Maintenance. moderate)
19. Small standard deviations in the MTBF distribution oI a machine tend to support a policy oI
breakdown maintenance Ior that machine.
False (Maintenance. moderate)
20. When identiIying the optimal maintenance policy, the cost oI inventory maintained to compensate Ior
the downtime is a cost oIten ignored.
%rue (Maintenance. moderate)
21. An optimal maintenance policy strikes a balance between the costs oI breakdown and preventive
maintenance so that the total cost oI maintenance is at a minimum.
%rue (Maintenance. moderate)
22. While breakdowns occur randomly, their Irequency is somewhat predictable through such tools as the
product Iailure rate, MTBF, and the breakdown costs model.
%rue (Maintenance. moderate)
23. The obiective oI maintenance and reliability is to maintain the capability oI the system.
%rue (%e strategic importance of maintenance and reliability. moderate)
24. TPM (total productive maintenance) is an application oI TQM (total quality management) principles
to the area oI maintenance.
%rue (%otal productive maintenance. moderate)
25. Simulation models and expert systems are useIul tools Ior determining maintenance policies.
%rue (%ecniques for enancing maintenance. moderate) ]AACSB: Use of I%<

27. The obiective oI maintenance and reliability is to
a. ensure that breakdowns do not aIIect the quality oI the products
b. ensure that no breakdowns will ever occur
c. ensure that preventive maintenance costs are kept as low as
possible
d. maintain the capability oI the system
e. ensure that maintenance employees are Iully utilized
d (%e strategic importance of maintenance and reliability.
moderate)
28. The probability that a product will Iunction properly Ior a
speciIied time under stated conditions is
a. Iunctionality
b. maintenance
c. durability
d. reliability
e. Iitness Ior use
d (%e strategic importance of maintenance and reliability.
moderate)
29. Which oI the Iollowing best illustrates the importance oI
employee involvement in achieving
successIul maintenance and reliability?
a. Operator, machine, and mechanic are independent oI one
another.
b. Small standard deviations tend to Iavor preventive maintenance
over breakdown maintenance.
c. InIant mortality in products can be decreased through improved
owner's manuals and aItersales
service and customer training.
d. Employee involvement through such elements as reward
systems and power sharing combine
with good maintenance and reliability procedures to improve
capacity and reduce variability.
e. Empowered operators have higher competence at repairs than
Iield service or depot service.
d (%e strategic importance of maintenance and reliability.
moderate)
45. The normal distribution is an appropriate model oI
a. the high initial Iailure rates oI product, machine, or processes
b. system reliability where components are connected in series
c. system reliability where components are connected in parallel
d. Iailures oI products, machines, or processes that have "settled
in"
e. the Iull cost view oI maintenance
d (Maintenance. moderate)
46. InIant mortality reIers to which one oI the Iollowing examples?
a. high Irequency on the leIt side oI the MTBF distribution
b. Iailure oI items used in the nursery ward oI a hospital
c. Iailure oI products with a very short liIe cycle
d. market Iailure oI brand new products
e. high Iailure rate oIten encountered in the very early stages oI the
liIetime oI a product
e (Maintenance. moderate)
48. A machine that has passed the phase oI early Iailures exhibits a
normal distribution oI Iailures. The
smaller the standard deviation oI this distribution
a. the more expensive is preventive maintenance
b. the more likely this machine is a candidate Ior preventive
maintenance
c. the shorter is the time interval between breakdowns
d. the more likely this machine will break down
e. the more likely this machine will be maintained by a breakdown
maintenance policy
b (Maintenance. moderate)
49. Which one oI the Iollowing statements about maintenance is
true?
a. The optimal degree oI preventive maintenance is associated with
zero breakdowns.
b. Breakdown maintenance is proactive.
c. Preventive maintenance is reactive.
d. Preventive maintenance is limited to keeping machinery and
equipment running.
e. Human resources are a maior component oI eIIective
maintenance management.
e (Maintenance. moderate)
50. The process that involves repair on an emergency or priority
basis is known as
a. breakdown maintenance
b. emergency maintenance
c. Iailure maintenance
d. preventive maintenance
e. priority maintenance
a (Maintenance. moderate)

51. As a Iirm's maintenance commitment increases,

a. the breakdown maintenance costs increase and the preventive
maintenance costs decrease
b. both the breakdown maintenance costs and the preventive
maintenance costs decrease
c. the breakdown maintenance costs decrease and the preventive
maintenance costs increase
d. both the breakdown maintenance costs and the preventive
maintenance costs increase
e. None oI the above is true.
c (Maintenance. moderate)
52. As Iar as maintenance costs are concerned,
a. Ior low levels oI maintenance commitment, breakdown
maintenance costs exceed preventive
maintenance costs
b. Ior low levels oI maintenance commitment, preventive
maintenance costs exceed breakdown
maintenance costs
c. Ior high levels oI maintenance commitment, breakdown
maintenance costs exceed preventive
maintenance costs
d. preventive maintenance is always more economical than
breakdown maintenance
e. All oI the above are true.
a (Maintenance. moderate)
53. For a machine to be a good candidate Ior preventive
maintenance
a. the consequences oI Iailure must exceed the cost oI preventive
maintenance and the MTBF
distribution must have a large standard deviation
b. the consequences oI Iailure must exceed the cost oI preventive
maintenance and the MTBF
must be relatively low
c. the consequences oI Iailure must exceed the cost oI preventive
maintenance and the MTBF
distribution must have a relatively low standard deviation
d. the consequences oI Iailure must exceed the cost oI preventive
maintenance and the MTBF
must be relatively high
e. the consequences oI Iailure must be relatively unknown and,
thereIore, risky
c (Maintenance. moderate)
54. Which one oI the Iollowing is not necessary to identiIy the
optimal maintenance policy?
a. historical data on maintenance costs
b. cost oI perIorming the analysis
c. breakdown probabilities
d. breakdown occurrences
e. repair times
b (Maintenance. moderate)
55. Which oI the Iollowing costs tend to be ignored in determining
the optimal maintenance policy?
a. expected breakdown costs
b. preventive maintenance costs
c. the costs associated with various levels oI commitment to
maintenance
d. cost oI low morale
e. all oI the above
d (Maintenance. moderate)

56. DuLarge Marine manuIactures diesel engines Ior shrimp

trawlers and other small commercial
boats. One oI their CNC machines has caused several problems.
Over the past 30 weeks, the
machine has broken down as indicated below.
Number oI breakdowns per week 0 1 2 3 4
Frequency (Number oI weeks that breakdowns occurred) 8 3 5 9 5
What is the expected number oI breakdowns per week?
a. 1
b. 2
c. 6
d. 10
e. 30
b (Maintenance. moderate) ]AACSB: Analytic Skills<
57. DuLarge Marine manuIactures diesel engines Ior shrimp
trawlers and other small commercial
boats. One oI their CNC machines has caused several problems.
Over the past 30 weeks, the
machine has broken down as indicated below. Each time the
machine breaks down, the Iirm loses
an average oI $3,000 in time and repair expenses.
Number oI breakdowns per week 0 1 2 3 4
Frequency (Number oI weeks that breakdowns occurred) 8 3 5 9 5
What is the expected breakdown cost per week?
a. $1,000
b. $2,000
c. $6,000
d. $10,000
e. $60,000
c (Maintenance. moderate) ]AACSB: Analytic Skills<
58. DuLarge Marine manuIactures diesel engines Ior shrimp
trawlers and other small commercial
boats. One oI their CNC machines has caused several problems.
Over the past 30 weeks, the
machine has broken down as indicated below. Each time the
machine breaks down, the Iirm loses
an average oI $3,000 in time and repair expenses. II preventive
maintenance were implemented, it
is estimated that an average oI only one breakdown per week
would occur. The cost oI preventive
maintenance is $1,000 per week.
Number oI breakdowns per week 0 1 2 3 4
Frequency (Number oI weeks that breakdowns occurred) 8 3 5 9 5
What is the weekly total maintenance cost oI this program?
a. $1,000
b. $3,000
c. $4,000
d. $6,000
e. $8,000
c (Maintenance. moderate) ]AACSB: Analytic Skills<

59. When depot service is compared to operator maintenance,

a. operator maintenance is slower than depot service
b. competence is higher, but costs may also be higher, with depot
service
c. depot service is oIten the weak link in the chain because oI the
lack oI speciIic training
d. depot service occurs on-site, while operator maintenance occurs
oII-site
e. depot service is better Ior systems connected in parallel, while
operator maintenance is
preIerred Ior systems connected in series
b (Maintenance. moderate)
60. Which oI the Iollowing is true regarding total productive
maintenance (TPM)?
a. TPM is concerned with machine operation, not machine design.
b. Field service and depot service perIorm virtually all
maintenance and repair activities.
c. Operators run their machines, but maintenance departments
maintain them.
d. TPM reduces variability through employee empowerment and
excellent maintenance records.
e. TPM views maintenance and repair as tactical issues, not
strategic ones.
d (%otal productive maintenance. moderate)
61. consists oI all activities involved in keeping a
system's equipment in working order.
Maintenance (%e strategic importance of maintenance and
reliability. easy)
62. is the probability that a machine part or product
will Iunction properly Ior a
speciIied time under stated conditions.
Reliability (%e strategic importance of maintenance and
reliability. easy)
66. is a plan that involves routine inspections,
servicing, and keeping Iacilities in good
repair to prevent Iailure.
Preventive maintenance (Maintenance. moderate)
67. is the Iailure rate early in the liIe oI a product
or process.
Infant mortality (Maintenance. moderate)
68. The takes into account such costs as deteriorated
customer relations and lost sales.
full cost view of maintenance (Maintenance. moderate)
69. combines total quality management
with a strategic view oI maintenance
Irom process equipment design to preventive maintenance.
%otal preventive maintenance or %PM (Increasing repair
capabilities. moderate)