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Alex Mumo Muia - CV

Alex Muia is a CISA with over 10 years of experience in telecom fraud management, revenue assurance, and mobile money transfer. He currently works as a Fraud Administrator for Globacom Ltd. in Nigeria and seeks a leadership role providing professional fraud management solutions and expertise. He has skills in auditing promotions and services, reconciliations, fraud monitoring and management tools, and Microsoft Office. He also has experience in mobile money transfer processes documentation, audits, risk assessments, and commissions management. Muia holds a Higher Diploma in Management of Information Systems and is pursuing a B.Sc. in Accounting & Finance from the University of London.

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181 views1 page

Alex Mumo Muia - CV

Alex Muia is a CISA with over 10 years of experience in telecom fraud management, revenue assurance, and mobile money transfer. He currently works as a Fraud Administrator for Globacom Ltd. in Nigeria and seeks a leadership role providing professional fraud management solutions and expertise. He has skills in auditing promotions and services, reconciliations, fraud monitoring and management tools, and Microsoft Office. He also has experience in mobile money transfer processes documentation, audits, risk assessments, and commissions management. Muia holds a Higher Diploma in Management of Information Systems and is pursuing a B.Sc. in Accounting & Finance from the University of London.

Uploaded by

alexmuia
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Alex Mumo Muia, CISA

Address: P.O. Box 19202 – 00100, Nairobi, Kenya.


Email: [email protected]
Mobile: +254738 500500

Career Objective: to be a leader in providing professional Fraud Management solutions and expertise.

Telecom Fraud management and Revenue Assurance experience/skills;

1. Auditing promotions/services.
2. Reconciliations.
3. Monitoring and managing fraud in the network through the use of fraud management tools.
4. Highly experienced in Microsoft Office suite (Excel, Access, Word, Outlook, PowerPoint, Visio and project), ACL and SQL.
5. Good experience in managing sms, simbox, VOIP and promotions fraud scams.
6. Business control processes review/improvement.
7. Good experience in EIR and handling data requests from the security agencies processes.
8. Verification of sales staff and dealer commissions.
9. Management of roaming fraud, through objective and timely analysis of HUR/NRTRDE alerts.

Mobile Money Transfer/ Mobile Financial Services experience/skills;

1. Scoping features with vendors and other key stakeholders.


2. End to end of documentation required by regulation example BCP/DRP, processes and reports among many others.
3. End to end processes documentation using Microsoft Visio and BizAgi processes modeler.
4. Carrying out objective UATs before launch and after upgrades.
5. Fraud /KYC/AML/Audits management in the whole Mobile Financial Services ecosystem.
6. Carrying out objective Risk assessments.
7. Commissions/fee/taxes/float management and reconciliations.
8. Information Systems security auditing and assurance.

Employment Experience:
1. June 2009 to Date: Globacom Ltd. Nigeria, Mobile Money Transfer, Fraud Administrator.
2. November 2005 to March 2009: Airtel Kenya Ltd, Risk and Fraud Analyst.

Availability: 30 days

Current salary: available on request

Expected salary: available on request

Detailed CV: available on request

Referees: available on request

Preferred job locations: Africa, Middle East (UAE, Saudi Arabia, Kuwait, Qatar, Iran and Iraq), Europe, North America, South America and
the Caribbean.

Education: Currently pursuing B.Sc. Accounting & Finance from the University of London, International Programmes (LSE).

Holder of: Higher Diploma in Management of Information Systems, IMIS UK and Diploma in Project Management from the Kenya Institute
of Management.

Date of Birth: 21st December, 1984


Nationality: Kenyan | Passport Number: A1134962 (Place of Issue: Nairobi)
Marital Status: Married

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